Shakti Lodge

I think Shakti Lodge is a nice, warm and comfortable environment. Quite homely with a lovely garden. The only thing I have found a bit upsetting is when I find lots of clothing, including underwear in my Mum's room. Her clothing is all clearly marked and I wouldn't want her to be wearing someone else's knickers or any other items. Also, finding other people in her clothes. I understand times get busy but that's not really an excuse when items are marked.

I feel she has become less depressed because she has people to look out for her and keep her company more than when she was at home. Long may this continue.

I want to thank all the team at Shakti Lodge and would recommend them to all.

I am happy with the care home that my mum is in. She is always clean and presentably dressed. The home is always clean and tidy never had any bad smells, all the residents are well cared for.

Shakti Lodge manager went to Wolverhampton to assess Mom prior to her joining them. This gave her confidence and immediately she felt part of a community. Food is excellent - home cooked. Events eg Remembrance Sunday, Diwali, Halloween are celebrated residents enjoy these, so do relatives who are also invited. Contact with myself is excellent, staff speak freely and honestly so helping me to enjoy quality time with Mom. Positivity/care and humour make this a real home for everyone.

Having settled my Aunt at Shakti Lodge earlier in the year, I was so fortunate to find a vacancy for my Dad too, both suffering Alzheimer's and dementia. The staff have such compassion and kindness, nothing is too much trouble for either the residents or their families. A bright, fresh and homely atmosphere, with regular activities that families can join in to make new memories from an otherwise difficult time in the resident's lives.

Congratulations on receiving a 5* rating for food safety and hygiene practices, and from what I've witnessed meals are tasty, attractive and well balanced.

My brother has been a resident in Shakti Lodge for almost two years and as I live in Southern Ireland, my visits to him are limited. When I do visit him, all of the staff and management seem to have a good rapport with him and are always ready to help me if I need news about what is going on. I am very happy with the way my brother is treated.

At night he slept well on a comfortable bed and was able to keep fully up to date regarding the news and sports on his television. He spent many happy hours in the lounge with other residents and in the summer, would often sit out in the well-appointed garden reading his paper or tackling puzzle books. His bedroom window looked out onto the main road and he often watched the world go by.

Overall, my father was very grateful for the time he spent at the Lodge and wished to be remembered to them in future years by means of a new garden bench.

When visiting Shakti Lodge, the staff are always very welcoming and tell my friend that I have arrived. We find a nice comfortable seat to sit and have a chat, and a cup of tea is always offered. All the residents are very well cared for and if any of them are distressed there is always a carer on hand to reassure them until they feel calm again. If I am there at meal times, the food looks very appetising and well presented. There are various activities which most of the residents take part in and enjoy. I certainly would recommend Shakti Lodge to anyone if asked.

Shakti Lodge is really a home from home. The staff treat the residents with the utmost tenderness and respect and obviously care a great deal. My family are delighted with this brilliant home and have every confidence in the way it is run and managed. There are a range of activities for the residents and the musical afternoons are especially enjoyable. We are so pleased we chose this home to care for my Dad. Thank you to all staff who make this place feel so special.