Sonya Lodge Residential Care Centre

Mum has been at Sonya Lodge now since December 2016. She has always been happy during her stay and loves the singing and dancing held here regularly. The staff have always been very pleasant and any problems that mum has had I have been notified of straight away. I spent a pleasant time with mum today and was impressed with the overall cleanliness of the home both in the living and sleeping areas.

I looked at 15 homes before I chose this one for my aunty, and I could not be happier with the choice I made. What a wonderful place. Fantastic, caring and supportive staff. Nothing is too much trouble and I know my aunty was happy here. The entertainment days were her favourite times - she adored the dancing and singing, joining in with great enthusiasm, and the photos I have of her smiling and singing I will treasure for the rest of my life. The food is good, visitors are always welcomed with a drink and cake when they come, the staff are always helpful and come over and chat to you. Her room was lovely, clean and bright with its own toilet, something you don't get in all care homes and it was a really good size. My aunty passed away last week in hospital, and I cannot thank the staff at Sonya Lodge for the excellent care they took of her at all times, maintaining her dignity and ensuring that she smiled every day. Thank you.

My mother has been at Sonya Lodge for 8 months now and I am very happy with the care she receives. Mum's dementia can cause her to get very anxious and frightened at times but the staff are all wonderful with her, giving her lots of reassurance and one-to-one time whenever needed. She is treated with dignity, respect and kindness and I know she is safe and very well looked after. She has regained her appetite since being in the home and enjoys her food again which is lovely to see. The activities offered are excellent and mum particularly enjoys the music and dancing, which I like to go along to and join in with her. I am kept very well informed about mum's care and the staff always make me feel so welcome during my visits. I would say that Sonya Lodge feels like a home-from-home as far as is possible, which is thanks to the brilliant staff.

We have found Sonya Lodge to be a very caring and friendly home. They treat the residents with dignity and a very friendly manner. The interaction between staff and residents is excellent, from management, carers and domestic staff.

The team at Sonya Lodge took such great care to help mum settle in and to explain everything to reassure me and my sister. Whenever we visit the staff team are always very supportive and caring of mum and the other residents. Mum feels very at home and looked after and has developed a strong bond with the care team and other residents too.

As my mother has dementia and needs a lot of care I am very happy with the care she receiving at Sonya Lodge. I am regularly informed of any problems that may occur and of any medical needs she may have. I am happy with their activities as my mother likes to partake in these, also the entertainment they provide for the residents.

We have been happy with Dad's care - very impressed with staff retention, we always recognise all the staff and always feel welcome when visiting.

Pleased with the care so far. Any medical issues/medication changes have always been followed up with a phone call to us. Initial issue with laundry, but this seems to have been sorted. Food allergy (coeliac) was understood and dealt with quickly. Staff seem caring and helpful.

The whole team at Sonya Lodge have made mum feel at home straight away and made me confident that she is safe and well looked after, which has put my mind at rest following my concerns and reservations about placing mum into a care centre.

We have just lost our mum who was living at Sonya Lodge for the last two-years. We would like to thank all the staff for the care they gave our mum. So many care homes get bad reviews but mum's care was wonderful. All the staff went above and beyond, even when she was rude to them.

They just loved her and looked after her. We can't thank them enough.

I am a retired vicar, in the course of 20+ years of ministry I had occasion to visit many retirement/dementia homes. Sonya Lodge is clearly the best I've come across, in the course of 3 yrs visiting a relative, EVERY time relative is treated with kindness, patience with clear evidence of professional standards being maintained (despite 'someone' often being grumpy). I cannot recommend the staff and facilities at Sonya Lodge highly enough.

You might be surprised that I haven't listed every facet as excellent in the review, they are in a very cramped location; but they make very good use of the space.

Your relative would be cared for well here.

A calm, friendly environment with very professional standings. The staff do really care and are extremely efficient. I know that my mother is looked after and is safe. I believe we made the right decision when we chose Sonya Lodge as a care home.

Staff - friendly and communicate well. Always inform me by phone of any change in my granddad's wellbeing. Staff are always the same, minimal agency (if any) and so I am reassured that the carers know my grandad and his needs. Sometimes toilets/tables are not clean but this is hard to keep on top of with residents with dementia.

My mother has been a resident at Sonya Lodge for 18months, we are very satisfied with her care. Residents, even when being difficult, are treated with patience and dignity. We regularly ask my mother if she is happy staying at Sonya Lodge and her answer is always positive. In her own words 'I couldn't be in a better place'.

Thank you for looking after my dad. Sonya Lodge has become his home and residents and staff his family. Every time I visit I am amazed at the dedication of the care staff and the way they treat my dad as an individual and in dealing with this dreadful disease. I love the banter the staff have with him and the way he smiles and responds gives me great comfort to know there is still some parts of my dad that remind me of what he used to be like. The recent celebration of my parents 75th wedding anniversary at Sonya Lodge was very moving and I cannot thank the staff enough for making it such a joyous event.

Many of our family have had experience of care homes. All say this is one of, if not the best. Cleanest they have experienced.

My father is well cared for in a warm, safe environment. The staff are always welcoming and friendly.

My sister and myself find the home for Mum more than suitable. The staff are very caring and friendly. They treat her with respect and dignity. We are always asked when we arrive if we would like a hot drink.

My Mother has been in Sonya Lodge since January. All the staff are excellent treating Mum with respect. The staff always seem happy, which is great as they have, in my view, an extremely challenging job. Mum is fed very well and always looks clean and presentable. I would have no hesitation in recommending Sonya Lodge to anybody who has the horrible job of finding a good care home for someone with dementia.

My mum has been treated with dignity and respect from the beginning of her stay at Sonya Lodge. All the staff are friendly and courteous. They are all knowledgeable about mum. Her room is spacious, well decorated, clean and comfortable. Mum is well cared for and very well fed. The food at Sonya Lodge is amazing. I am very happy that my brother and I were lucky enough to find mum a place at Sonya Lodge.