Tudor Lodge EMI/Residential Home

18/20 Manor Road, Folkestone CT20 2SA

Tudor Lodge EMI/Residential Home, Folkestone, Kent
Tudor Lodge EMI/Residential Home, Folkestone, Kent
Tudor Lodge EMI/Residential Home, Folkestone, Kent

Tudor Lodge is an attractive home located in the centre of Folkestone. The home is conveniently situated close to The Leas with beautiful sea views and seaside walks.

The home specialises in providing dementia care for older people. Referrals for people needing residential care are also considered.

Tudor Lodge benefits from large, spacious lounges and bedrooms, many of which have en-suite facilities. There are also three twin rooms for people who wish to share.

There is a dedicated and well-trained team of staff and a full-time activities co-ordinator who aim to help people stay as independent as possible.

1st Choice Care Homes is an established organisation providing residential, respite and day care services for the people of Kent and Essex. They have been accredited with an Investors in People Award.

Group: Sai Care Homes

Person in charge: Julie Williams (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 38

Shared Rooms: 3

Rooms with ensuite WC: 37

Weekly Charges Guide: Personal Care Single from £550 (These prices are only a guideline, please contact Tudor Lodge EMI/Residential Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Tudor Lodge EMI/Residential Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Tudor Lodge EMI/Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Tudor Lodge EMI/Residential Home has a Review Score of 8.9 (8.879)

The Review Score of 8.9 (maximum of 10) for Tudor Lodge EMI/Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Tudor Lodge EMI/Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.311 for Tudor Lodge EMI/Residential Home is calculated as follows: ( (57 Excellents x 5) + (43 Goods x 4) + (18 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 119 Ratings = 4.311

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.568 Points relating to the number of positive Reviews for Tudor Lodge EMI/Residential Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8.8 Target = 0.568

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tudor Lodge EMI/Residential Home?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tudor Lodge EMI/Residential Home

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Mother of Resident/Service User
    1
  • more

I am very happy with mum's care at Tudor Lodge,
She is happy there.
The menu always looks nice.
You can see the care the carers give.
They really care about mum.
The building looks bright and presentable.

How likely would you be to recommend Tudor Lodge EMI/Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I like the home. We visited mum recently and we like to take her out and about.

The room is decorated nicely and roomy with family pictures and a TV. The food is good and my mum really likes her food. Lots of activities to keep them happy within the home. Some items of clothing do go missing from time to time even though we put her name in them but that is to be expected in a large home.

The only downside is that we have to pay for everything as Social Services wouldn't help us enough financially. Even after my parents worked their whole lives, Social Services just doesn't give us enough funding whereas there are others that get full funding without having to do very much.

I do feel that the staff are saints with what they have to put up with. If I have any concerns, then I just speak to someone and it gets sorted quickley.

How likely would you be to recommend Tudor Lodge EMI/Residential Home? Neither Unlikely or Likely

Average Rating: 

 2.9 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Poor

Very caring and friendly home with caring staff which are happy to answer any of our questions we may have. Very clean and tidy and a happy home.

How likely would you be to recommend Tudor Lodge EMI/Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

After removing my mother from another home after one year, we all as a family think we did the right thing. My mother is so happy and loves all the staff, and have noticed a big change in her. We are happy with her room. It is clean and bright. We are happy with all staff, very supporting and the management makes everyone feel at home. Iw ould definitely recommend Tudor Lodge.

How likely would you be to recommend Tudor Lodge EMI/Residential Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Tudor Lodge is steadily improving and currently undergoing redecoration. The staff work very very hard and are helpful and friendly. The general cleanliness has improved but I would like to see more choice with the menu and more fresh fruit and vegetables.

How likely would you be to recommend Tudor Lodge EMI/Residential Home? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

I am happy with what I see and hear whilst visiting Tudor Lodge. My friend, even with his dementia, seems happy and cared for. His room, when I've gone upstairs, is nice and clean. Staff are polite and show empathy when speaking to other residents. I am happy to see the building and outdoor areas are being refurbished. I have only had one concern which was regarding another resident's aggressive behaviour which, I spoke to a staff member, she was aware of the situation, hence a one to one carer was allocated for the short time she was there. I have always maintained a good rapport with staff who I see are doing a very difficult job, hence the turnover earlier in the year, however, the staff seem to be settled (from what I see).

How likely would you be to recommend Tudor Lodge EMI/Residential Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My aunt said "It's a fairly friendly place. They do not interfere too much, if they see that you can get on, they let you".
"Food is okay and usually the right amount. They go through the menu with you to see what you like".
"Cleanliness is good".
"I miss having things to do. Would like to be able to discuss TV programmes/newspaper articles".
"I get regular hairdressing and chiropody".

How likely would you be to recommend Tudor Lodge EMI/Residential Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

The staff and management at 'Tudor Lodge Residential Home' have been so helpful and are always caring and professional. My Mum doesn't want any visitors and doesn't respond to me but she does respond to the staff. They have regular entertainment and hairdresser for the residents. They have been very helpful recently when my Mum had a stay in hospital. I would recommend 'Tudor Lodge Residential Home' in Folkestone.

How likely would you be to recommend Tudor Lodge EMI/Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent - when mum was in hospital she kept saying "i'll be glad to get home" - Tudor Lodge, that is.

How likely would you be to recommend Tudor Lodge EMI/Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have always been totally happy with the care that my Dad receives in Tudor Lodge since he arrived in December 2013. They have responded so well to his changing needs as his condition deteriorates. I have also observed and been so impressed in the way they treat the different residents, whatever their requirements, with respect, warmth and cheerfulness. They are also wonderful to the family and I feel welcome and well informed.

How likely would you be to recommend Tudor Lodge EMI/Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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