Tudor Lodge EMI/Residential Home

18/20 Manor Road, Folkestone CT20 2SA
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8.7 47 Reviews
  • Tudor Lodge EMI/Residential Home, Folkestone
Tudor Lodge is an attractive home located in the centre of Folkestone. The home is conveniently situated close to The Leas with beautiful sea views and seaside walks.

The home specialises in providing dementia care for older people. Referrals for people needing residential care are also considered.

Tudor Lodge benefits from large, spacious lounges and bedrooms, many of which have en-suite facilities. There are also three twin rooms for people who wish to share.

There is a dedicated and well-trained team of staff and a full-time activities co-ordinator who aim to help people stay as independent as possible.
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Care Provided by Tudor Lodge EMI/Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500

These prices are only a guideline, please contact Tudor Lodge EMI/Residential Home to find out the exact price for your requirements.

Contact Tudor Lodge EMI/Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Tudor Lodge EMI/Residential Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • John Woodward (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (38)

Visiting

  • Except for meal times, accommodate visits as per the family's request.

Tudor Lodge EMI/Residential Home Reviews (47)

8.7

Tudor Lodge EMI/Residential Home has a Review Score of 8.7 (8.718) out of 10, based on 5 reviews in the last 2 years.
Over all time Tudor Lodge EMI/Residential Home has 47 reviews.

Overall Experience
  • 28
  • 15
  • 4
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Date Published
  • 47
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Reviewer Connection to Tudor Lodge EMI/Residential Home
  • 17
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  • 4
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  • 1
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  • 1
Total of 47, showing 41-47
Review from Jane A (Mother of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After removing my mother from another home after one year, we all as a family think we did the right thing. My mother is so happy and loves all the staff, and have noticed a big change in her. We are happy with her room. It is clean and bright. We are happy with all staff, very supporting and the management
makes everyone feel at home. Iw ould definitely recommend Tudor Lodge.
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Review from Diana W (Daughter of Resident) published on 4 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Tudor Lodge is steadily improving and currently undergoing redecoration. The staff work very very hard and are helpful and friendly. The general cleanliness has improved but I would like to see more choice with the menu and more fresh fruit and vegetables.
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Review from Paula M (Friend of Resident) published on 13 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with what I see and hear whilst visiting Tudor Lodge. My friend, even with his dementia, seems happy and cared for. His room, when I've gone upstairs, is nice and clean. Staff are polite and show empathy when speaking to other residents. I am happy to see the building and outdoor areas are
being refurbished. I have only had one concern which was regarding another resident's aggressive behaviour which, I spoke to a staff member, she was aware of the situation, hence a one to one carer was allocated for the short time she was there. I have always maintained a good rapport with staff who I see are doing a very difficult job, hence the turnover earlier in the year, however, the staff seem to be settled (from what I see).
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Review from Rosemary R (Resident) assisted by family/friend published on 8 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt said "It's a fairly friendly place. They do not interfere too much, if they see that you can get on, they let you".
"Food is okay and usually the right amount. They go through the menu with you to see what you like".
"Cleanliness is good".
"I miss having things to do. Would like to be able
to discuss TV programmes/newspaper articles".
"I get regular hairdressing and chiropody".
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Review from Caroline G (Daughter of Resident) published on 14 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management at 'Tudor Lodge Residential Home' have been so helpful and are always caring and professional. My Mum doesn't want any visitors and doesn't respond to me but she does respond to the staff. They have regular entertainment and hairdresser for the residents. They have been very
helpful recently when my Mum had a stay in hospital. I would recommend 'Tudor Lodge Residential Home' in Folkestone.
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Review from Mary W (Daughter of Resident) published on 14 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent - when mum was in hospital she kept saying "i'll be glad to get home" - Tudor Lodge, that is.
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Review from Lois J (Daughter of Resident) published on 14 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always been totally happy with the care that my Dad receives in Tudor Lodge since he arrived in December 2013. They have responded so well to his changing needs as his condition deteriorates. I have also observed and been so impressed in the way they treat the different residents, whatever their
requirements, with respect, warmth and cheerfulness. They are also wonderful to the family and I feel welcome and well informed.
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Current Review Score: 8.7 (8.718)

Overview of Review Score

The Review Score of 8.7 (8.718) out of 10 for Tudor Lodge EMI/Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.650 for Tudor Lodge EMI/Residential Home is calculated as follows: ( (45 Excellents x 5) + (9 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 60 Ratings = 4.65
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.068 Points relating to the number of positive Reviews for Tudor Lodge EMI/Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.05 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 5 Positive Reviews ÷ 8.8 = 0.568
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Nov 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

John

John Woodward

Job Title: Registered Manager Joined: 2021

John is currently a registered manager at Tudor Lodge Care Home, commencing his employment in May 2021.


He holds a Level 5 Diploma in Leadership and Management in Health and Social Care.


John is dedicated to his role and has implemented numerous positive changes at Tudor Lodge. He ensures that all residents feel valued and prioritises delivering exceptional care.


John is supported by a highly skilled team of carers who are trained to the highest standards. Each carer is committed to ensuring the happiness and well-being of all residents at Tudor Lodge.

Hayley

Hayley Atkins

Job Title: Deputy Manager Joined: 2021

Hayley joined our team in August 2021 as a deputy manager. She is hard-working and always happy to help others.


Hayley welcomes all new staff and residents with a warm approach and shares her knowledge and skills with them.


She is a great team player and always makes sure that every resident is happy and well looked after.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tudor Lodge EMI/Residential Home to verify any information. View our terms and conditions. Tudor Lodge EMI/Residential Home has an Enhanced Service - more info.