






Victory Care Home provides affordable high-quality residential care for older people with dementia, sensory and physical impairment, including end-of-life and palliative care.
CQC has given Victory a rating of ‘good’ right across the board (December 2019).
As Victory was purpose-built as a care home in 1984 all communal spaces and bedrooms are on one accessible floor.
Victory is divided into four ‘wings’, all named after ships that were at the Battle of Trafalgar...
Care Provided by Victory Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Victory Care Home for full pricing details and T&Cs.
Contact Victory Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Theresa Ward (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- Visitors welcome anytime
Parking
- Ample parking
Victory Care Home Reviews (82)
Victory Care Home has a Review Score of 9.7 (9.650) out of 10, based on 21 reviews in the last 2 years.
Over all time Victory Care Home has 82 reviews.
She happy there most of just a bit up and with her dementia.
All the residents are lovely lots of caricatures.
All the staff are so lovely and help full.
Your kind words about our residents and staff mean a great deal to us....
Mum has been in Victory for a 6 week assessment. It has become very clear that she needs residential care now as her dementia has progressed. Victory management and staff have been excellent. Mum is very happy here. Other care homes have parks, cafe, cinema etc, but Victory does not. However, they do get the fundamentals right. They provide a safe environment, and good 24 hour care. The activity coordinators try very hard to create an interesting and active environment for the residents.
We are truly pleased that your mum felt happy and settled with us during her assessment period. Moving into residential care can be a difficult step, so it means a great deal to know she feels safe, comfortable and well...
I urgently needed to find a care home for my mum who has Alzheimer's for 2 weeks respite. I was finding the whole process daunting as I haven't had to do this before but the staff were amazing and made everything so much easier to handle. The care home was welcoming,clean and tidy with loads of room to roam around and gardens to sit out in depending on her mood. She was looked after and cared for and made to feel safe by everyone and I couldn't of asked for more.
We understand how overwhelming it can feel when arranging care for a loved one, especially for the first time, so we're truly pleased that our team could support you and make the process easier during what can be a stressful...
We really felt Mum was surrounded by love.
Staff were tremendously kind with my mother. Entertainment was throughtful. Overall very impressed.
Thank you for your very positive feedback, we are glad that you having a good experience with the care that we provided to your Mother.
Mum has been looked after by carers who care and she has built up a good rapport with many of them. They endeavour to maintain her privacy and dignity in all interactions with her and she has enjoyed participating in activities. As her dementia progressed the carers have shown understanding and managed her daily activities accordingly. It was evident when we visit that all staff knew who mum was and they showed her affection, which she often returned.
Recently mum took to her bed and was under end of life care. The care and attention given by staff was exceptional, some giving up part of their break time to sit with her. Incredible!
Thank you for taking the time to leave us such a lovely review, especially during such a difficult time. It means a great deal to the whole team at Victory Care Home to know that we were able to provide the care and support your mum deserved. It was a privilege to care for her and to support your...
She had her ups and downs, contracted Covid, had Pneumonia, suffered many falls during her constant wandering, last year resulting in a broken arm, but the carers were always quick at keeping us informed and up to date with measures they put in place to keep her safe.
Mum had her 90th birthday last year and the staff allowed us to take over their rest room for a few hours to enable the family to have a small party for her, an act we are very grateful for.
Her health deteriorated quite quickly over the last few weeks and we were welcomed at any time, offered drinks and even a meal at times to enable us to spend precious time with mum.
Sadly she passed away last week but the care and love that mum was given by the staff was very evident and we could not have asked for more.
Thank you so much for sharing your heartfelt experience with us during what must have been an incredibly difficult time for you and your family. It is humbling to know that our team was able to provide your Mum with the care, dignity, and compassion she deserved in her final days. Your kind words...
On visiting my friend, I have been very impressed with the reception I have received, the friendliness of staff. My friend is so happy, which is the most important thing, she feels safe. The activities are to a high standard. My friend looks well looked after. The care given seems to be directed around what the resident wants, which I think is so important. I know that my friend enjoys the food and the freedom of choice.
Thank you for taking the time to share your experience in our home and to hear your positive feedback means a lot to us.
All staff are friendly & approchable and my husband is happy with them all as they know him.
Food always looks appealing
Beds are changed regularly as are towels. Hoover & cleaner are always up & down the corridors. Janitor always available if any issues
Tablets always dospensed
Thank you so much for sharing your experience and we are very fortunate to have a very kind and dedicated team who take great pride to have cared for your loved one ensuring that he was supported and treated with dignity and respect.
Victory is a very calm environment, my friend and other residents always seem very happy when I visit. Staff are lovely to all the residents. They always make me feel welcome. I enjoy my visits and feel happy when I leave. A really lovely place!
Thank you for sharing such a warm and thoughtful review. It's clear the team's dedication left a lasting impression - from the welcoming staff and calm environment. The commitment of our staff shine through, and your gratitude is a true reflection of their hard work. A wonderful testament to the home's caring atmosphere!
My husband 12/4/43 - 16/7/25
Many thanks for taking the time to leave us a review and for your lovely comments about our home and team - it was our privilege to care for your husband and welcome you to our home and become part of our Victory family. We are really sorry for your loss and we hope we made your husband's last weeks as peaceful as possible. Your comments will be passed on to the team.
We could not praise Victory Care Home enough. The staff and management team have shown exceptional care and compassion towards my dad whilst being in their care and after returning from a short stay in hospital. The home is always clean and the staff go above and beyond to deliver great care. You are always welcomed with a smile and a hello, and nothing is every too much trouble. As a family we would highly recommend Victory Care Home.
Thank you so much for sharing your wonderful feedback. It was truly a pleasure to care for your dad, a true gentleman. We take immense pride in providing high-quality care and facilities to positively impact our residents. Your kind words mean a lot to us, and I will make sure to share them with...
I have been visiting a friend for 2 yrs now and are very impressed with care he is receiving. The staff are excellant and the home generates a happy place. Visitors are always welcome.
Thank you for your kind words and review. We always encourage visitors. Our residents love seeing their friends and family, including grandchildren and family pets.
My friend seems very happy when I came to see her. Care staff often take her for walks. She seems really settled and Victory has a warm, welcoming atmosphere. She seems to have a close bond with the office manager as well as some of the other staff.
Thank you for your kind words.I will ensure that our office manager is aware of your review.
Very happy with the care my father is receiving at Victory Care home. You can really tell the staff care about the residents. The furniture is dated, and canlis dirty. I think better covering choices over material world have been better.
Thank you for your review of our service. I am please to see that your have scored us high on the majority of the score list. We are currently looking at replacing the armchair in the unit your love one resides on.
The meals are well-balanced and meet the needs. Most importantly, we have peace of mind. Thank you to everyone at Victory Care Home.
Thank you for your kind words about Victory Care Home. We are thankful for your support with caring for your family member.
The staff react to my concerns with effect and communicate with me all outcomes. Putting my mind at ease. Care is given on a personal level and helps residents to retain a relationship with their loved ones. A special thank you to two members of staff in particular, also another amazing member of staff. Well done to the management team!
Thank you so much for your lovely review. I know the staff will appreciate your kind words. It been a pleasure caring for your mum for the last three years, and hopefully many more years to come.
My brother lived at Victory House for two years. The staff were generally kind-hearted but mostly clueless about dementia and slapdash with tasks. Some had strong foreign accents. His nails were often long and dirty and his hair unwashed: I often had to complete his personal care and finish dressing him. I had to tidy his room strewn with unused bed linen and request towels to shave him. Some staff would change his radio station to their own choice. All his possessions were marked but I still had to sort and remove items that did not belong to him and search for those missing, including a good quality duvet (its replacement was paid for by Victory). The food was high in carbohydrates and often nutritionally poor (jelly, etc.). There did not appear to be any senior staff member ensuring that care standards were met, or any management quality control. There were no dishwashers in the kitchenettes, which may have contributed to two outbreaks of norovirus during his residency.
Victory takes great care to ensure that all complaints are managed. Which is why we opened up an investigation in October. I shared my findings and your family thanked Victory for the care and trouble that we had taken. Our email trail shows that we addressed all new concerns too. When your brother...
Good to see my friend and staff are always good and friendly.
My friend is very good as all the staff very courteous and caring.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Victory Care Home.
There are no upcoming events for Victory Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Victory Care Home.
Accreditations
There are no accreditations posted yet for Victory Care Home.
Meet the Team (1)

Manager at Victory
Frequently Asked Questions about Victory Care Home
What types of Care is Victory Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Victory Care Home have?
There are 61 Single Rooms.
What are the Facilities & Services at Victory Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Victory Care Home to the centre of Chatham?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victory Care Home to verify any information. View our terms and conditions. Victory Care Home has an Enhanced Service -more info.