Victory Care Home provides affordable high-quality residential care for older people with dementia, sensory and physical impairment, including end-of-life and palliative care.
CQC has given Victory a rating of ‘good’ right across the board (December 2019).
As Victory was purpose-built as a care home in 1984 all communal spaces and bedrooms are on one accessible floor.
Victory is divided into four ‘wings’, all named after ships that were at the Battle of Trafalgar...
Victory Care Home provides affordable high-quality residential care for older people with dementia, sensory and physical impairment, including end-of-life and palliative care.
CQC has given Victory a rating of ‘good’ right across the board (December 2019).
As Victory was purpose-built as a care home in 1984 all communal spaces and bedrooms are on one accessible floor.
Victory is divided into four ‘wings’, all named after ships that were at the Battle of Trafalgar in 1805. HMS Victory (best known for her role as Lord Nelson’s flagship) was built in nearby Chatham Historic Dockyard. Neptune and Swiftsure each have their own lounge/dining room and a kitchenette, where care staff prepare snacks, and visitors and the more able residents can help themselves to a cuppa. Sirius has its own lounge, and Orion has a large lounge/dining room for Sirius and Orion residents. Parties and group activities are held in Orion.
There are 61 single bedrooms. All rooms have en-suites or washbasins in the room. Rooms without en-suites have accessible toilets and bathrooms nearby. Many of the bedrooms look out onto one of the three courtyard gardens.
Residents are encouraged to personalise their rooms with their own photos and furniture. Personal possessions help residents feel at home and provide extra stimulation and time for reminiscence.
Victory was one of the first Agincare care homes to paint each bedroom door a different colour. Together with a number and door knocker, this makes the door more recognisable for the resident of that room.
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Victory Care Home for full pricing details and T&Cs.
Contact Victory Care Home to confirm what's included and get a personalised quote:
Victory Care Home has a Review Score of 9.7 (9.667) out of 10, based on 22 reviews in the last 2 years.
Over all time Victory Care Home has 83 reviews.
So relieved that Mum settled well for a 6 week review; it was decided she did need Residential Care at the Council Review, i wanted Mum to remain at Victory House. The staff, including Office management, Carer's, cleaners and laundry people are always welcoming, friendly and accommodating. If I...
So relieved that Mum settled well for a 6 week review; it was decided she did need Residential Care at the Council Review, i wanted Mum to remain at Victory House. The staff, including Office management, Carer's, cleaners and laundry people are always welcoming, friendly and accommodating. If I raise an issue (I've done this once) it was dealt without fuss. I enjoy my visits as Mum is happy, busy and valued. Her wishes, along with other residents are taken into account and never dismissed. I feel welcome and it has a happy atmosphere.
It means a great deal to our entire team that you have recognised the efforts of our...
Thank you so much for taking the time to share your lovely feedback. We are delighted to hear that your mum settled so well with us and that you felt confident in choosing Victory Care Home following her review.Thank you again for your kind words and for placing your trust in our team. We look forward to continuing to support your mum and your family.
All the staff are so lovely and help full.
All the staff are so lovely and help full.
Your kind words about our residents and staff mean a great deal to us....
We are delighted to hear that your mum is happy. We understand that living with dementia can bring both good days and challenging days, so it is especially rewarding to know that she felt comfortable and supported by our team.Thank you again for your feedback and for trusting us with your mum's care. We wish you and your family all the very best.
Mum has been in Victory for a 6 week assessment. It has become very clear that she needs residential care now as her dementia has progressed. Victory management and staff have been excellent. Mum is very happy here. Other care homes have parks, cafe, cinema etc, but Victory does not. However, they...
Mum has been in Victory for a 6 week assessment. It has become very clear that she needs residential care now as her dementia has progressed. Victory management and staff have been excellent. Mum is very happy here. Other care homes have parks, cafe, cinema etc, but Victory does not. However, they do get the fundamentals right. They provide a safe environment, and good 24 hour care. The activity coordinators try very hard to create an interesting and active environment for the residents.
We are truly pleased that your mum felt happy and settled with us during her assessment period. Moving into residential care can be a difficult step, so it means a great deal to know she feels safe, comfortable and well...
Thank you so much for taking the time to share your thoughtful review.We also value your recognition that while we may not have some of the larger facilities, our focus remains firmly on providing high-quality care, safety, and a warm, homely atmosphere for all our residents. Thank you again for your trust and feedback-it means a great deal to us and to our team.
I urgently needed to find a care home for my mum who has Alzheimer's for 2 weeks respite. I was finding the whole process daunting as I haven't had to do this before but the staff were amazing and made everything so much easier to handle. The care home was welcoming,clean and tidy with loads of...
I urgently needed to find a care home for my mum who has Alzheimer's for 2 weeks respite. I was finding the whole process daunting as I haven't had to do this before but the staff were amazing and made everything so much easier to handle. The care home was welcoming,clean and tidy with loads of room to roam around and gardens to sit out in depending on her mood. She was looked after and cared for and made to feel safe by everyone and I couldn't of asked for more.
We understand how overwhelming it can feel when arranging care for a loved one, especially for the first time, so we're truly pleased that our team could support you and make the process easier during what can be a stressful...
Thank you so much for taking the time to share your experience.Warm regards, Theresa
The care home staff were truly amazing, treating my Mum with the respect and dignity she deserved and looking after her , even when ( towards the end if her life) she really should have been transferred for nursing care. Mum viewed the care home as her home and felt safe there. They also looked...
We really felt Mum was surrounded by love.
Staff were tremendously kind with my mother. Entertainment was throughtful. Overall very impressed.
Staff were tremendously kind with my mother. Entertainment was throughtful. Overall very impressed.
Thank you for your very positive feedback, we are glad that you having a good experience with the care that we provided to your Mother.
From the moment mum was admitted 5 years ago, as an emergency for her safety, we knew it was right place for her. Communication is paramount when a loved one is in a care home and this is always maintained, any problems easily resolved, by approachable staff, including managers who have listened...
Recently mum took to her bed and was under end of life care. The care and attention given by staff was exceptional, some giving up part of their break time to sit with her. Incredible!
Thank you for taking the time to leave us such a lovely review, especially during such a difficult time. It means a great deal to the whole team at Victory Care Home to know that we were able to provide the care and support your mum deserved. It was a privilege to care for her and to support your...
Thank you for taking the time to leave us such a lovely review, especially during such a difficult time. It means a great deal to the whole team at Victory Care Home to know that we were able to provide the care and support your mum deserved. It was a privilege to care for her and to support your family. We are deeply sorry for your loss, and we offer our heartfelt condolences to you and your family.
She had her ups and downs, contracted Covid, had Pneumonia, suffered many falls...
Sadly she passed away last week but the care and love that mum was given by the staff was very evident and we could not have asked for more.
Thank you so much for sharing your heartfelt experience with us during what must have been an incredibly difficult time for you and your family. It is humbling to know that our team was able to provide your Mum with the care, dignity, and compassion she deserved in her final days. Your kind words...
Thank you so much for sharing your heartfelt experience with us during what must have been an incredibly difficult time for you and your family. It is humbling to know that our team was able to provide your Mum with the care, dignity, and compassion she deserved in her final days. Your kind words mean so much to us, as we strive to ensure every resident is treated with the utmost respect and that their families feel supported as well. We are truly grateful for your recognition of our team's efforts and their commitment to providing personalized care. Please accept our deepest condolences for your loss. If there is anything we can do for you or your family, please don't hesitate to reach out.
On visiting my friend, I have been very impressed with the reception I have received, the friendliness of staff. My friend is so happy, which is the most important thing, she feels safe. The activities are to a high standard. My friend looks well looked after. The care given seems to be directed...
On visiting my friend, I have been very impressed with the reception I have received, the friendliness of staff. My friend is so happy, which is the most important thing, she feels safe. The activities are to a high standard. My friend looks well looked after. The care given seems to be directed around what the resident wants, which I think is so important. I know that my friend enjoys the food and the freedom of choice.
Thank you for taking the time to share your experience in our home and to hear your positive feedback means a lot to us.
Tablets...
Tablets always dospensed
Thank you so much for sharing your experience and we are very fortunate to have a very kind and dedicated team who take great pride to have cared for your loved one ensuring that he was supported and treated with dignity and respect.
Victory is a very calm environment, my friend and other residents always seem very happy when I visit. Staff are lovely to all the residents. They always make me feel welcome. I enjoy my visits and feel happy when I leave. A really lovely place!
Victory is a very calm environment, my friend and other residents always seem very happy when I visit. Staff are lovely to all the residents. They always make me feel welcome. I enjoy my visits and feel happy when I leave. A really lovely place!
Thank you for sharing such a warm and thoughtful review. It's clear the team's dedication left a lasting impression - from the welcoming staff and calm environment. The commitment of our staff shine through, and your gratitude is a true reflection of their hard work. A wonderful testament to the home's caring atmosphere!
I could not have asked for a more dedicated care home for my husband, I had great peace of mind, knowing that he was in a safe place, surrounded by people who cared for him as if he were past of their family. Each and everyone one of you provided exceptional care. Unfortunately my husband is no...
My husband 12/4/43 - 16/7/25
Many thanks for taking the time to leave us a review and for your lovely comments about our home and team - it was our privilege to care for your husband and welcome you to our home and become part of our Victory family. We are really sorry for your loss and we hope we made your husband's last weeks as peaceful as possible. Your comments will be passed on to the team.
We could not praise Victory Care Home enough. The staff and management team have shown exceptional care and compassion towards my dad whilst being in their care and after returning from a short stay in hospital. The home is always clean and the staff go above and beyond to deliver great care. You...
We could not praise Victory Care Home enough. The staff and management team have shown exceptional care and compassion towards my dad whilst being in their care and after returning from a short stay in hospital. The home is always clean and the staff go above and beyond to deliver great care. You are always welcomed with a smile and a hello, and nothing is every too much trouble. As a family we would highly recommend Victory Care Home.
Thank you so much for sharing your wonderful feedback. It was truly a pleasure to care for your dad, a true gentleman. We take immense pride in providing high-quality care and facilities to positively impact our residents. Your kind words mean a lot to us, and I will make sure to share them with...
Thank you so much for sharing your wonderful feedback. It was truly a pleasure to care for your dad, a true gentleman. We take immense pride in providing high-quality care and facilities to positively impact our residents. Your kind words mean a lot to us, and I will make sure to share them with the staff. Your dad is dearly missed at Victory Care Home. Thank you once again for your lovely comments.
I have been visiting a friend for 2 yrs now and are very impressed with care he is receiving. The staff are excellant and the home generates a happy place. Visitors are always welcome.
I have been visiting a friend for 2 yrs now and are very impressed with care he is receiving. The staff are excellant and the home generates a happy place. Visitors are always welcome.
Thank you for your kind words and review. We always encourage visitors. Our residents love seeing their friends and family, including grandchildren and family pets.
My friend seems very happy when I came to see her. Care staff often take her for walks. She seems really settled and Victory has a warm, welcoming atmosphere. She seems to have a close bond with the office manager as well as some of the other staff.
My friend seems very happy when I came to see her. Care staff often take her for walks. She seems really settled and Victory has a warm, welcoming atmosphere. She seems to have a close bond with the office manager as well as some of the other staff.
Thank you for your kind words.I will ensure that our office manager is aware of your review.
Very happy with the care my father is receiving at Victory Care home. You can really tell the staff care about the residents. The furniture is dated, and canlis dirty. I think better covering choices over material world have been better.
Very happy with the care my father is receiving at Victory Care home. You can really tell the staff care about the residents. The furniture is dated, and canlis dirty. I think better covering choices over material world have been better.
Thank you for your review of our service. I am please to see that your have scored us high on the majority of the score list. We are currently looking at replacing the armchair in the unit your love one resides on.
The meals are well-balanced and meet the needs. Most importantly, we have peace of mind. Thank you to everyone at Victory...
The meals are well-balanced and meet the needs. Most importantly, we have peace of mind. Thank you to everyone at Victory Care Home.
Thank you for your kind words about Victory Care Home. We are thankful for your support with caring for your family member.
The staff react to my concerns with effect and communicate with me all outcomes. Putting my mind at ease. Care is given on a personal level and...
The staff react to my concerns with effect and communicate with me all outcomes. Putting my mind at ease. Care is given on a personal level and helps residents to retain a relationship with their loved ones. A special thank you to two members of staff in particular, also another amazing member of staff. Well done to the management team!
Thank you so much for your lovely review. I know the staff will appreciate your kind words. It been a pleasure caring for your mum for the last three years, and hopefully many more years to come.
My brother lived at Victory House for two years. The staff were generally kind-hearted but mostly clueless about dementia and slapdash with tasks. Some had strong foreign accents. His nails were often long and dirty and his hair unwashed: I often had to complete his personal care and finish...
My brother lived at Victory House for two years. The staff were generally kind-hearted but mostly clueless about dementia and slapdash with tasks. Some had strong foreign accents. His nails were often long and dirty and his hair unwashed: I often had to complete his personal care and finish dressing him. I had to tidy his room strewn with unused bed linen and request towels to shave him. Some staff would change his radio station to their own choice. All his possessions were marked but I still had to sort and remove items that did not belong to him and search for those missing, including a good quality duvet (its replacement was paid for by Victory). The food was high in carbohydrates and often nutritionally poor (jelly, etc.). There did not appear to be any senior staff member ensuring that care standards were met, or any management quality control. There were no dishwashers in the kitchenettes, which may have contributed to two outbreaks of norovirus during his residency.
Victory takes great care to ensure that all complaints are managed. Which is why we opened up an investigation in October. I shared my findings and your family thanked Victory for the care and trouble that we had taken. Our email trail shows that we addressed all new concerns too. When your brother...
Victory takes great care to ensure that all complaints are managed. Which is why we opened up an investigation in October. I shared my findings and your family thanked Victory for the care and trouble that we had taken. Our email trail shows that we addressed all new concerns too. When your brother required additional support, we contacted the relevant health professionals i.e., dietitian and SALT team. Who put your brother on a high calorie and liquid diet. Traditionally, care home staff have lacked diversity! Today's workforce must be more reflective of our culture, which we can draw on for a wider perspective. All our staff members are employed through the most current social care recruitment procedures. I am concerned that you mentioned that we had norovirus, as this is not factual! Your brother never had norovirus. We are sorry that you feel the experience at Victory did not meet your expectations, and we hope that your brother is settling well into his more appropriate placement.
Good to see my friend and staff are always good and friendly.
Good to see my friend and staff are always good and friendly.
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Manager at Victory
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 61 Single Rooms.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victory Care Home to verify any information. View our terms and conditions. Victory Care Home has an Enhanced Service -what an Enhanced Service includes.