






Victory Care Home provides affordable high-quality residential care for older people with dementia, sensory and physical impairment, including end-of-life and palliative care.
CQC has given Victory a rating of ‘good’ right across the board (December 2019).
As Victory was purpose-built as a care home in 1984 all communal spaces and bedrooms are on one accessible floor.
Victory is divided into four ‘wings’, all named after ships that were at the Battle of Trafalgar...
Care Provided by Victory Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Victory Care Home for full pricing details and T&Cs.
Contact Victory Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Theresa Ward (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- Visitors welcome anytime
Parking
- Ample parking
Victory Care Home Reviews (82)
Victory Care Home has a Review Score of 9.7 (9.650) out of 10, based on 21 reviews in the last 2 years.
Over all time Victory Care Home has 82 reviews.
My Mum has been in care since Jan 24. She can be challenging at times and was unhappy when first went in. She is very happy now.
She had a fall in Dec 24 and broke her elbow, they called an ambulance, which they were advised could be up to 6 hours, they called me but I was unable to come straight away as I was about 2 hours away, the staff kept her safe and comfortable until I was able to take her to A&E.
My grandad has been a resident at Victory for three weeks and the positive change in his mental health and wellbeing has been exponential. He feels safe and cared for and I am secure in the fact he is receiving quality care. The staff have been supportive and what could have been a stressful transition has in fact been surprisingly easy. I am grateful to all staff and residents who have made this more a pleasure for my grandad.
Thank you for the lovely review, your support at the home is greatly appreciated.
Very helpful staff and management team. Always happy to help. Very pleasant rooms and Mum has put on weight since arriving so plenty of food. Activities lady tries a variety of games and theme days to keep the residents occupied. External visitors always welcome.
Thank you for your positive feedback. Your mum as settled really well.
Our visits are always pleasant experiences. The staff are helpful and friendly. There is a pleasant atmosphere in the place.
We are both very happy here at the home.
My friend has been at Victory Care Home now for several years. Throughout all that time, I found the staff friendly, professional and caring. Not that I need a care home currently but if I did Victory would be a good place to live.
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put residents' and their families and friends' experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Lovely care home. My father has settled in and his care is first-class. All carers are experienced, friendly and efficient. Nothing is too much trouble. Always welcoming which puts my mind at rest. Lovely and caring management and friendly. Thank you all.
Thank you for your kind words which are greatly appreciated.
My husband was recently admitted to Victory Care Home. I have been treated very kindly and this has been a very sad time for me, but everyone here is very positive and the home is very nice. The staff are all friendly and helpful.
Moved my dad into Victory Care Home, following a not so good experience at a smaller care home. The staff are so caring and patient with their guests. From the top down. A very happy environment with a lovely atmosphere. Ten out of ten.
Victory have a great team who work hard to ensure that we are providing the best care we can. So, thank you for your lovely review.
Dad was transferred from hospital to Nelson Court Assessment Unit at Victory Care Home and has now moved into Victory. The staff are all lovely, he settled in so well, he is a bit overwhelmed again at the moment having just moved over into Victory, but hopefully, this passes soon. I was concerned about him moving into full-time care, but he feels safe and cared for there, which is what matters to us. Staff have been really accommodating, are very approachable and have kept me informed.
Thank you for your lovely review and I will pass on the message to my staff.
Heartbreaking, when a loved one has to go into care, you worry so much. When mum first went in, she kept saying "get me out of here". After a few months, she settled in. I can honestly say the manager and her staff are amazing, mum loved them all. Mum sadly passed away this week and I want to say a big thank you to them all for the love and care they gave to Mum.
Thank you for your lovely review and I will pass on the message to my staff. You were an amazing and supportive family that any mum could ever wish for. Thank you too.
Pleased with the care Mum is getting. The staff are all very friendly. The only gripe is personal items going missing and when Mum moved in, we didn’t have any communication from anyone regarding what they do etc.
Thank you for your review. Your relative was admitted onto our assessment centre before they're transferred to Victory so I am sorry that the hospital discharge team did not make you aware of our services fully. Please do not hesitate to contact Victory if you have any current concerns.
My husband was transferred from hospital to the Assessment unit at Victory Care Home. He has been treated with dignity, kindness and the utmost respect, despite displaying challenging/aggressive behaviour due to acute delirium with a background of Alzheimer's. The team of amazing carers, who go above and beyond to help the residents feel safe and settled in their care, have also been there for me throughout. I would not have been able to cope without their constant support.
Thank you for your kind review. If you would like to discuss any issues you have scored low please do not hesitate to contact me.
Both myself and my Dad met with the carehome manager to discuss whether they were able to give the care my Dad would need. Then we discuss what room he would like as he had a choice. I have to say the home is value for money. All the staff I have had contact with have been helpful, polite and genuinely care. I'm happy to say my Dad has been at the home since June and seems to be very happy. The home has been coping very well with the Covid 19 pandemic. They have been keeping me informed of the new system now in place to visit and if there have been any positive cases as all staff and residents are tested regularly and of course general health and wellbeing. I would like to thank all the staff for their hard work in difficult times.
Excellent care, very clean, relaxed environment. Mum has dementia but has been settled here for a couple of years now. Staff very helpful and understanding and go beyond their basic role. No causes for concern at all.
My mother has been at Victory for a month and although she is unhappy at needing care, she always seems content and engaged when I see her with carers and residents. She says that everyone is very kind and friendly to her. Her room is a good size and has a pleasant outlook. The staff at every level combine efficiency and professionalism with welcoming warmth and friendliness and every question I have asked has been immediately and comprehensively answered. I received great communication and help in moving my mother there from hospital. Victory richly deserves its good reviews and reputation.
My mum has been in the home about 3 weeks. Staff are very nice. Hard to judge as we're only allowed in the garden to see Mum.
Our relative was recently admitted to Victory Care Home. We were able to personalise his room with his own bed and all of his pictures, photos, ornaments and mementos which has helped him to feel at home. The staff are all friendly and genuinely care for the residents. The care home is clean and homely and he is enjoying the food - so much so that if it’s near mealtimes and we are visiting he says goodbye and heads off to sit down. Access to the enclosed courtyard provides a safe environment to get fresh air at any time but also for controlled visits as per the COVID restrictions. The management team are attentive and happy to answer any questions you have especially at the beginning of this process which is reassuring. They can provide regular feedback on how your loved one settling in. Another encouraging element is the technology used to monitor and maintain each resident to ensure consistent care. Our loved one is safe, protected but more importantly cared for and happy.
I have thought how clean the care home is no matter what time I visit.
The home over the past few months have provided excellent care. Kindness, thoughtfulness for the resident and all the family have been exceptional. Individual conversations with staff show their knowledge and understanding of those in their care. Thank you to everyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Victory Care Home.
Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Victory Care Home.
Meet the Team (1)

Manager at Victory
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