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Victory Care Home

Nelson Terrace, Chatham, Kent ME5 7JZ
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Victory Care Home, Chatham
Victory Care Home, Chatham
Victory Care Home, Chatham

Victory Care Home provides affordable high-quality residential care for older people with dementia, sensory and physical impairment, including end-of-life and palliative care.

CQC has given Victory a rating of ‘good’ right across the board (December 2019).

As Victory was purpose-built as a care home in 1984 all communal spaces and bedrooms are on one accessible floor.

Victory is divided into four ‘wings’, all named after ships that were at the Battle of Trafalgar...  

Care Provided by Victory Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,100 - £1,300£1,200 - £1,500
Residential Dementia Care£1,150 - £1,400£1,250 - £1,600
Our Care Home fees are all-inclusive. This includes, but is not limited to:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry

- And more.

In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.

Contact Victory Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Theresa Ward (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (61)
  • Single Rooms with ensuite Wet Room (61)

Visiting

  • Visitors welcome anytime

Parking

  • Ample parking

Victory Care Home Reviews (82)

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9.7

Victory Care Home has a Review Score of 9.7 (9.650) out of 10, based on 21 reviews in the last 2 years. Over all time Victory Care Home has 82 reviews.

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Showing 82 reviews matching selected criteria
Review from Keith S (Son of Resident) published on 28 February 2019 Submitted via Postal Card
Overall Experience

My Mum has been a resident of Victory Care home for about 18 months. I can't speak highly enough about the care she receives. Her room and the amenities are very good. The staff are friendly, helpful, polite and caring.

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Review from Roy C (Brother of Resident) published on 31 January 2019 Submitted via Postal Card
Overall Experience

My brother was treated very well. The care was excellent.

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Review from Jane M (Daughter of Resident) published on 21 January 2019 Submitted via Postal Card
Overall Experience

The residents are treated with dignity, humour and respect.

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Review from B T (Daughter of Resident) published on 7 January 2019 Submitted via Postal Card
Overall Experience

The staff are extremely caring and efficient. Nothing is too much trouble for them. They always listen to our concerns, keep us up to date on mum's health and state of mind. The management is well structured and very efficient. I couldn't ask for more from a care home for my mum.

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Review from Carol R (Sister of Resident) published on 7 November 2018 Submitted via Postal Card
Overall Experience

The staff have treated my brother with respect throughout his time at the assessment centre, all the staff have encouraged him to eat and drink which has resulted in him being in really good health after many months of being very ill. I cannot praise this centre enough.

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Review from M W (Son of Resident) published on 10 September 2018 Submitted via Postal Card
Overall Experience

Thank you for all your support. Dad can be very difficult at times. The manager and her team were calm and mange of his needs. I would recommend Voctory Care Home to anyone

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Review from C R (Daughter-in-law of Resident) published on 21 August 2018 Submitted via Postal Card
Overall Experience

Mum was resident for a total of 2 weeks, during which time the staff treated her very kindly and were totally aware of her care needs. Thanks to the quick action of her care team Mum was admitted to hospital and given the treatment she needed. Mum's condition improved straight away and I know that if the staff there had not picked up on her underlying condition it could have been very different.

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Review from David W (Son of Resident) published on 11 June 2018 Submitted via Postal Card
Overall Experience

My 97-year-old father was in residence for respite care (following my mother's bereavement) and assessment of needs.

I can only express my admiration for the standard of care he has received and the compassion, interest and professionalism shown by the staff. I am very happy that he is being cared for here and that his needs will be properly addressed.

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Review from Faith W (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card
Overall Experience

This is a very nice care home and I am content for my mum to stay here. There is always room for improvement e.g laundry service and perhaps a bit more activities?

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Review from P T (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card
Overall Experience

My mother has been at Victory Care Home for approximately eighteen months. The staff are caring and supportive. She is treated with dignity and I am extremely happy that she is living in such a protective environment.

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Review from B B (Husband of Resident) published on 22 May 2018 Submitted via Postal Card
Overall Experience

My wife is well looked after. Her care needs are good, any problems I am contacted. The staff are very understanding with her as she is totally reliant on them for all her needs.

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Review from C R (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card
Overall Experience

It is very nice and the carers are just lovely.

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Review from Kirsty F (Friend of Resident) published on 17 May 2018 Submitted via Postal Card
Overall Experience

I've found Victory Care Home to be a great place for my friend. She is happy and really enjoys the daily activities and loves the carers who give her so much time.

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Review from Gary W (Son of Resident) published on 17 May 2018 Submitted via Postal Card
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The staff are great and they really care for the residents. I know it is a stressful job but the staff really shine. I know that the staff member assigned to my mum was in work when my mum was taken ill and she stayed with her while the ambulance staff worked on her.

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Review from A L (Son of Resident) published on 17 May 2018 Submitted via Postal Card
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Such a kind and caring home. Excellent calibre of staff. I couldn't have asked for more from Victory throughout my mother's stay and sadly her illness.

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Review from Debbie Y (Friend of Resident) published on 11 May 2018 Submitted via Postal Card
Overall Experience

The Victory Care Home is clean and tidy, and the staff are very nice and happy to help you. They seem to be happy with what they do, and I would recommend Victory Care Home to stay in full time or for respite. The individual rooms are like a home from home.

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Review from A J B (Son of Resident) published on 21 December 2017 Submitted via Postal Card
Overall Experience

All nursing staff, carers, in fact, all staff, have been caring, sympathetic and of considerable assistance in every way to both my mother and us as family members.

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Review from Sharon D (Daughter of Resident) published on 22 September 2017 Submitted via Postal Card
Overall Experience

Our father was admitted at short notice as an emergency placement we were concerned that we had not been able to check the facilities but needn't have worried. The property is well maintained, the staff are wonderful, so kind and patient. Dad can be quite challenging but he is always treated with respect and care. His health has improved considerably since he arrived. The staff need recognition for going 'above and beyond' regularly to make Dad feel settled.

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Review from Pat C (Daughter of Resident) published on 16 May 2016 Submitted via Postal Card
Overall Experience

This is a very good care home. Staff are friendly, patient and caring. They know their residents strengths and weaknesses because they make a great effort to get to know each individuals. Difficult moments are treated sympathetically. The home is clean and welcoming. It is common to arrive and find entertainment sing songs etc. A retired greyhound visits most weeks to the delight of the residents. My mum is in very good hands!

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Review from Joyce (Wife of Resident) published on 27 April 2016 Submitted via Postal Card
Overall Experience

My husband is well cared for and I have no worries on that score. All the carers are kind, cheerful, caring and do their best to maintain a happy atmosphere. He has now been in the home for over a year and whenever he has had a problem i.e like falling, I am always advised that this has happened or my son is advised.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Theresa Ward
Theresa WardJob Title:Manager

Manager at Victory

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