






Victory Care Home provides affordable high-quality residential care for older people with dementia, sensory and physical impairment, including end-of-life and palliative care.
CQC has given Victory a rating of ‘good’ right across the board (December 2019).
As Victory was purpose-built as a care home in 1984 all communal spaces and bedrooms are on one accessible floor.
Victory is divided into four ‘wings’, all named after ships that were at the Battle of Trafalgar...
Care Provided by Victory Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Victory Care Home for full pricing details and T&Cs.
Contact Victory Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Theresa Ward (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- Visitors welcome anytime
Parking
- Ample parking
Victory Care Home Reviews (82)
Victory Care Home has a Review Score of 9.7 (9.650) out of 10, based on 21 reviews in the last 2 years.
Over all time Victory Care Home has 82 reviews.
My father-in-law has been in Victory Care Home now for three years and is very happy there. The quality of care is excellent and the staff are very, very caring. We can't recommend it highly enough. Even in these unprecedented times the love and care for the residents by the staff has never waned and the fact that only a handful of residents tested positive for Covid-19 and all recovered speaks volumes for the measures that are in place to control this deadly virus. Well done and a huge thank you to all the dedicated hard-working people that keep all the residents safe. Be loud and proud because you all deserve huge praise.
A very special thankyou to the lovely lady who goes out of her way in everything she does, even if nan takes her frothy coffees, haha! Never have I met someone that’s so committed to her job as much as you. Thank you.
Also a thankyou to the lovely Kim who follows suit in Claire and is also exceptional in everything she does.
Use ladies deserve a medal and so much more!
Thankyou for all your support from us as a family and nan Mary xx
Victory Care Home assessment unit has given my mother the most wonderful care in what's been a tough time. They made her smile and support her endlessly. I will never be able to thank them enough, each and every one of them have gone above and beyond in caring for my mother.
Thank you so much you all deserve a medal.
The excellent care continues. My cousin is very happy and feels safe.
I cannot fault the staff at Victory care home. The day to day staff take care of those in the setting and always engage with those visiting. The staff always inform me of any issues and keep me updated. You have a fantastic team at Victory care - one to be proud of.
Lovely and friendly staff.
A nice place.
I was recommended Nelson Court, (based at Victory Care Home) by a friend who's mother was there previously. It certainly is, as great as they told me. The staff cannot do enough, they are so supportive, lovely and it really has a family feel. My mum is happy, content and cared for. She is kept busy with an amazing activities lady. Food is great, rooms are clean and nothing is too much trouble. Highly recommend.
My mother was in Nelson Court waiting for a permanent placement. She was well looked after in the short time she was there and the staff are very pleasant.
If I ever needed care, this is where I would like to be. Victory is a true home from home with dedicated, kindly and ever cheerful staff and plenty of them. Everyone has a personal room with ensuite shower etc and the communal areas are welcoming and well maintained. There is plenty of song and participation for those who want to and two quiet areas - one a lovely garden for peace lovers. This is a model for the rest of the care world. Hurrah for Victor Care Home, the care paradise.
The staff are friendly and support the residents. They watch and keep good care of all the residents and nothing is too much trouble. They take time to talk to family and friends and due to their phones are always up to date with care and issues of every resident.
I have always found the staff to be good with her. I do really like the longer serving staff, they treat the residents so well. Hopefully, the newer staff will pick up the ways of the current staff to continue to make this a lovely care home.
I found the care home very clean and very well organised. My mother seems very happy there. She has settled in very well. The staff are very helpful and kind.
He has settled in very well and sees it as his home now helping with the washing up and the gardening. Dad has Alzheimer's and terminal cancer that sometimes causes him a lot of pain. The staff at Victory Care Home are very attentive and caring and monitor dad regularly to ensure he is as comfortable as possible. It is an exceptional home staffed by exceptional people.
My dad has been here since March and I am very pleased with the care he has received. The staff are all exceptional, helpful, friendly and nothing is too much trouble. I feel happy if I cannot get to see my dad and I do visit him most days, that he is being well looked after.
Staff are really kind and helpful and very good with the residents - we have really appreciated this and this is the main thing. There also seem to be enough staff that residents are always being checked on. Overall, the home is clean and tidy and appears very well run. Would be great if a bit more outdoor space were available and brighter lighting in the corridors. I believe some carpets are due to be replaced soon too which is good. Not sure which activities are on offer.
Mum would never socialise before coming to the care home now she joins in with activities and her general wellbeing seems to have improved greatly. Well done to all of the lovely staff.
My mum stayed in Nelson Court Assessment Centre for nearly six weeks. I found all the carers very friendly, caring and professional. They made us feel welcome and nothing was too much trouble. They were always available to answer any questions we had. They took time to get to know my mum and make her stay the happiest it could be.
First week. Staff very helpful and friendly. No complaints or problems.
The home is lovely and the staff are wonderful. My mum has been there 2 weeks and I noticed a massive improvement she is chatty and smiles a lot I can see she is being lovingly cared for as I live away and I'm at peace knowing mum is in the best place for her needs and I can sleep at night, no more worrying. I can't thank the staff enough for caring for mum bless them all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Manager at Victory
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