
I have found standards of care to be excellent. Mum is well looked after emotionally and physicallyHelen S(Daughter of Resident/Service User)



I have found standards of care to be excellent. Mum is well looked after emotionally and physicallyHelen S(Daughter of Resident/Service User)



Marston Court is a thirty-nine capacity care home located in Oxford, dedicated to person-centred methods and offering quality residential, early-stage dementia and respite care for older people.
Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
Carers respect clients...
Care Provided by Marston Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Marston Court for full pricing details and T&Cs.
Contact Marston Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Sharon Fenn (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1996
Room Information
- Single Rooms (39)
Marston Court Reviews (107)
Marston Court has a Review Score of 9.8 (9.824) out of 10, based on 18 reviews in the last 2 years.
Over all time Marston Court has 107 reviews.
This is an amazing care home. From the atmosphere of warmth and happiness that meets you when you enter, to the fantastic care received by all. I can only describe it as one big family.
Despite this, the staff have ensured that the residents are able to continue with the minimum of disruption and the excellent care has continued.
All the staff became more like friends to our family. My mother enjoyed all the activities that she participated in.
My first impression was what a relaxed atmosphere and "no" smell. Mum was made to feel at ease and I liked how the staff talked to mum rather than through me.
I came to pick mum up today, she looked so well and wanted to stay another week.
I would like to thank everyone for their kindness I would not hesitate to use Marston Court again for respite or longer term if the time comes. Many thanks
Very helpful, very overworked staff. Doing an excellent job keeping all of the resident and visitors happy. Looking forward to our mother using their day service as well as respite care in August. Very clean and friendly place.
I would like to thank you Marston Court for excellent services I attended on 30/1/17. I would love to recommend Marston Court to anyone who needs in the future. Keep up the good work. Thank you again.
All the staff at Marston Court were very helpful and good at their respective jobs. The carers looked after my husband with great care, kindness and patience. The group responsible for entertainment were really fantastic in getting the residents interested and involved in many different types of activities. The food was good and wholesome and the chef made extremely delicious cakes which the residents enjoyed a lot. I would certainly recommend this care home to any prospective resident.
My friend says she is happy and her attitude shows this to be true. The friendliness of other residents and care of the staff is evident. Lists of activities show consideration of needs not just care sitting of residents. Day visits before living in Marston Court was a valuable way of meeting social needs whilst still living in a fairly independent life before moving into resident care.
Marston Court is my mums home now and she really could not be happier. There is no doubt that her contentment is solely due to the most wonderful team - each and every one of them are angels. It's like a family and they all work so hard to keep things fun and ship shape. I hope they get some rewards for their work - an extra 1/2 day off or a massage - just a little something to show we relatives care about them, as they care for our relatives.
From the first time my mother attended the day centre to her death in Marston Court she was treated with dignity and care. When completing her advance care plan she stated that Marston Court felt like family. Mum was unwell on several occasions and each time the staff dealt with her needs in a professional manner and kept the family fully informed. I would thoroughly recommend the care home. The staff are amazing and we are so grateful as a family that this was where she spent her final days.
I am not there at meal times so cannot comment on the food. Always a lovely happy atmosphere at Marston Court.
Marston Court has looked after my mother very well over the last two years or more. The staff are always friendly and welcoming to visitors (at anytime without any prior notice) They are kind to their residents, I have often seen them chatting and helping their charges. The home is very clean and pleasant environment and my mother's room is a pleasant bedsit. She is well looked after in terms of cleanliness, meals, laundry, hairdressing etc. The staff are knowledgeable and experienced, many of them here have been at Marston Court for many years. Altogether a kind a cheery atmosphere prevails.
I come as a volunteer one morning a week and help with activities. I started in November 2015 and have been here regularly ever since. I have been very impressed too by their patience and cheerfulness in often trying situations. The range of activities each week is excellent and great trouble is taken to stimulate residents by getting them involved in current affairs and politics.
Very nice party. Food and drink excellent. Staff very friendly and helpful.
I have a 90 year old husband, he has been in Marston Court since January 2016. The carers (all of them) and office staff are very good, the food is also very nice. Every room is kept clean, chairs wiped down, and always set up nicely for each meal.
I visit my brother every week and we play dominoes and rummikub. the staff are very friendly and usually provide me and my brother with a cup of tea and a biscuit. The place looks very clean and there are lovely outdoor spaces which look very well maintained. There appears to be plenty of activities laid on for the residents. The whole place seems to have a very friendly atmosphere.
I am very happy and comfortable living here. I came back here soon after a hip replacement and was very well cared for and assisted. The carers are very attentive I can be taken outside into the garden whenever I wish. Everyone here seems very happy and contented. I never hear anyone calling out in distress. The home arranged for my physiotherapy as the hospital had not contacted them.
We both visit our friend at Marston Court fairly frequently and have always been impressed with the kindness and caring nature of all the staff there, with particular mention for the day carer, whom we have grown to know quite well.
The attention, care and patience shown to those residents whom we meet when we go to see her is something we recognise on every visit. They are also so kind and helpful to us on every occasion.
The cleanliness of the home is outstanding and its so nice to see that there are numerous activities for the residents to enjoy.
We both felt that we should place these views on record.
(jam sandwiches not unusual) Cycle parking is near the much used staff smoking area. I agree there should be weekend activities and the home sometimes smells of urine.
Thank you for taking the time to submit your comments. I am pleased to hear that you find Marston Court a caring place for your mother to live. I have noted the points that you made and am glad that we have had an opportunity to discuss these in detail. It was helpful to be able to explain how...
On the whole Marston Court is good with activities however weekend and evenings no good, have asked for puzzles etc. to be displayed in lounges for residents to do if desired. Clothes go missing quite often even if they are marked. The home often smells of incontinence. The garden and animals are excellent for residents staff are helpful but more staff on duty would be nice. There are caring carers who look after the residents. It's a happy place to be in staff always listen to my concerns.
Thank you for taking the time to submit your review. I am glad that you find the home a happy place. With regard to your other points, I would be happy to discuss these with you next time you are visiting the home so that we can ensure they are addressed appropriately.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Marston Court.
There are no upcoming events for Marston Court.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Marston Court.
Meet the Team (1)

Sharon started working in a residential home in Oxford in 1982, initially part-time helping with evening refreshments and weekend care work whilst still studying. Sharon’s plans were to join the Police, however, she soon realised that working in care was to be her pathway, never leaving but gaining experience in all job roles until becoming a Home Manager in 2001.
Sharon currently manages Marston Court in Oxford gaining a ‘Good’ with one ‘Outstanding’ on the last CQC Inspection.
Sharon has many hobbies outside of the workplace including playing in a brass band, playing the flute, vice president of the Sandford on Thames WI, spiritual and reiki healer. Sharon will often play her flute for the residents or runs an activity of crafts & flower arranging.
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