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Marston Court

Marston Road, Marston, Oxford, Oxfordshire OX3 0DJ
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I have found standards of care to be excellent. Mum is well looked after emotionally and physicallyHelen S(Daughter of Resident/Service User)
Marston Court, Oxford
Marston Court, Oxford
Marston Court, Oxford

Marston Court is a thirty-nine capacity care home located in Oxford, dedicated to person-centred methods and offering quality residential, early-stage dementia and respite care for older people.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients...  

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Care Provided by Marston Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,460 - £1,555£1,610 - £1,695
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Marston Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sharon Fenn (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1996

Room Information

  • Single Rooms (39)

Marston Court Reviews (107)

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9.8

Marston Court has a Review Score of 9.8 (9.824) out of 10, based on 18 reviews in the last 2 years. Over all time Marston Court has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from P T (Daughter of Resident) published on 1 October 2019 Submitted via Postal Card
Overall Experience

We are delighted with the care and attention my father has/is still receiving.

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Review from A F (Daughter of Resident) published on 30 September 2019 Submitted via Postal Card
Overall Experience

My mother had been a resident for 4 years and died this year on the 29th August in her room, under the "hospital in the home" care plan. It was a difficult week for us and we were able to stay the whole week with her day and night. The staff not only cared for mum in every way, but also cared for my sister and I. All I have is praise for the staff, their concern, compassion and kindness is unforgettable. A million thank you's.

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Review from A S (Daughter of Resident) published on 12 September 2019 Submitted via Postal Card
Overall Experience

My mother has been going to Marston court daycare twice a week for a few months and we have been thoroughly impressed with the care and activities. Her condition deteriorated and we struggled for a few weeks and were desperate. We were so fortunate that Marston Court had a bed they scooped us up as a family and enveloped my mother and me in compassion and care. I cannot praise them enough and given that I can no longer manager her at home. I can't think of anywhere else she could be.

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Review from C N (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card
Overall Experience
My mother has been given a purpose to her daily routine. She looks forward to getting ready to go to the daycare centre 4 days a week.

It started as 2 days and because she loves it so much due to the staff being so caring, thoughtful and sincere, she is felt so welcome and important, the days have increased. Whenever you enter, the staff always greet you and are always so happy to see my mother. They are always willing to help.

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Review from P M (Sister of Resident) published on 29 May 2019 Submitted via Postal Card
Overall Experience

1st impressions of Marston Court are a friendly, homely place, no hospital smells or medical e1quipment in evidence. Not at all institutional. The staff are warm and caring and the day centre is very impressive and lifts Marston Court above 'warehousing'. My sister has improved amazingly since moving a year ago. She is physically better and has been encouraged and supported in her rediscovering her creativity. Thank you Marston Court.

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Review from M W (Daughter of Resident) published on 13 May 2019 Submitted via Postal Card
Overall Experience

Lovely care home and day centre, very welcoming staff and they make you feel at home. Great food and entertainment. Well done to everybody involved.

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Review from Caroline R (Sister-in-law of Resident) published on 7 May 2019 Submitted via Website
Overall Experience

I cannot praise this care home enough. My sister in law was admitted to the care home 4.5 years ago and passed away peacefully there last month. During her stay, she received excellent care and was treated with the utmost respect and dignity at all times. Nothing was too much trouble. It was a great comfort to us as a family, to know she was so well looked after. Thank you to an amazing team, your care and dedication is a credit to the industry. We have no hesitation in recommending the home to others.

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Review from Yvonne W (Daughter of Resident) published on 17 March 2019 Submitted via Postal Card
Overall Experience
I would like to say that the staff responsible for arranging the activities are doing an excellent job, they all work very hard to come up with new things and ideas.

There are always a variety of activities and manage to take into account the residents ability. They all work very hard to help stimulate the residents.

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Review from Charlie (Grandson of Resident) published on 19 February 2019 Submitted via Website
Overall Experience

I visited my Granny yesterday and I was delighted by the standard of care that she receives. Two members of staff were particularly kind and loving with my Granny, and I really do feel that Marston Court has a homely feel. Love and prayers to everyone at Marston Court and The Orders of St. John.

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Review from Carol W (Wife of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

My husband has been a permanent resident at Marston Court since June 2018, having previously attended the day centre for a few months. It has been an extremely stressful time for us both but the staff have done their utmost to make sure that both our needs are met, with compassion, patience and above all kindness. The staff are very welcoming and receptive to any situation or request, meeting my husband's needs with understanding.

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Review from Helen A (Daughter of Resident) published on 12 September 2018 Submitted via Postal Card
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Carers are extremely good - thoughtful, patient, kind and attentive do 150% extra. Home; clean and well laid out especially the garden which is a great asset.

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Review from E C (Partner of Resident) published on 23 August 2018 Submitted via Postal Card
Overall Experience
All the staff are friendly, cheerful, helpful and kind I visit most days.

Good entertainment.

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Review from Patricia M (Sister of Resident) published on 16 August 2018 Submitted via Postal Card
Overall Experience

My sister is a resident at Marston Court. After a number of years when she has been in a poor state physically and mentally in the community, with many accidents and emergencies, she is thriving with the care and encouragement in Marston Court. I am very impressed with the amount and variety of activities provided, my sister, who has been very socially isolated, attends them all. When you go into the building, you sense a warm, friendly atmosphere. Staff are friendly and helpful. There are no institutional smells or medical equipment on display.

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Review from Michael H (Son of Resident) published on 16 August 2018 Submitted via Postal Card
Overall Experience

An exemplary care home whose excellence cascades down from the manager to reach every area and function in its operations. The staff are unwavering in their commitment to provide the highest possible standards. I have been taking my mother (dementia) there for 5 years for activities and respite. I wouldn't continue to do so if I felt their standards slipped, and they haven't.

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Review from M S (Son of Resident) published on 13 June 2018 Submitted via Postal Card
Overall Experience
Staff very helpful and look after my mother very well, they have a very good relationship.

The home is kept clean and tidy and the newly refurbished day room is a great asset.

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Review from Ronald C (Resident / Service User) published on 17 May 2018 Submitted via Postal Card
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My experience is I love Marston Court. Everything to me is excellent.

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Review from S H (Nephew of Resident) published on 25 April 2018 Submitted via Postal Card
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What a wonderful place. Staff and residents. Had reservations when told my Aunty she was going into a home. We need not have worried, we have never seen her so well and happy in a long time. Highly recommend the home.

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Review from Gerald W (Son of Resident) published on 20 April 2018 Submitted via Postal Card
Overall Experience

On all my visits to the home over a four year period I always found staff to be friendly and helpful. It was clean, warm and well managed at all times. My mother's personal care was excellent, a good blend of informal and professional. Throughout her stay I was reassured that she was warm, well fed and cared for. I would highly recommend this home.

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Review from Julie W (Daughter-in-law of Resident) published on 11 April 2018 Submitted via Postal Card
Overall Experience

My mother in law was a resident of Marston Court for 4 years until she died. The care was always excellent - whenever we visited the atmosphere was open, honest and caring. Her main carer was so good at engaging my mother in law to care for herself, accept food and to feel relaxed and comfortable. Both my mother-in-law and I are nurses and we know good care when we see it. Marston Court was the best we could have hoped for her final years. Thank you.

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Review from Maria W (Daughter of Resident) published on 6 April 2018 Submitted via Postal Card
Overall Experience

Given my mother's character traits are exacerbated by her dementia, I feel the home do an amazing job to look after my mum because I cannot any longer.

They provide a lot of warmth, support and more importantly the continuity of kind care and persistence that allows my mother to continue to live as well as she does. Thank you.

Sometimes cerebral differences are not always considered.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 July 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (9)

Accreditations

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Meet the Team (1)

Sharon Fenn
Sharon FennJob Title:Home ManagerJoined: 2001

Sharon started working in a residential home in Oxford in 1982, initially part-time helping with evening refreshments and weekend care work whilst still studying. Sharon’s plans were to join the Police, however, she soon realised that working in care was to be her pathway, never leaving but gaining experience in all job roles until becoming a Home Manager in 2001.

Sharon currently manages Marston Court in Oxford gaining a ‘Good’ with one ‘Outstanding’ on the last CQC Inspection.

Sharon has many hobbies outside of the workplace including playing in a brass band, playing the flute, vice president of the Sandford on Thames WI, spiritual and reiki healer. Sharon will often play her flute for the residents or runs an activity of crafts & flower arranging.

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