
I have found standards of care to be excellent. Mum is well looked after emotionally and physicallyHelen S(Daughter of Resident/Service User)



I have found standards of care to be excellent. Mum is well looked after emotionally and physicallyHelen S(Daughter of Resident/Service User)



Marston Court is a thirty-nine capacity care home located in Oxford, dedicated to person-centred methods and offering quality residential, early-stage dementia and respite care for older people.
Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
Carers respect clients...
Care Provided by Marston Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Marston Court for full pricing details and T&Cs.
Contact Marston Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Sharon Fenn (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1996
Room Information
- Single Rooms (39)
Marston Court Reviews (107)
Marston Court has a Review Score of 9.8 (9.824) out of 10, based on 18 reviews in the last 2 years.
Over all time Marston Court has 107 reviews.
My dad has settled in well from being very independent to being in a care home. He seems to get on very well with the staff which shows how quickly he has settled in. The team are great. They cannot do enough for you and nothing is too much trouble we are really pleased that we were able to get in here after it was recommended to us.
We're very happy with the care Mum is getting at Marston Court and she is remarkably better there than she was at home; much more cheerful and focused. The staff are wonderful and very responsive to her needs and her general state of health is vastly improved. Couldn't recommend it highly enough!
I feel confident that my mum is in a great place with a team who genuinely have her well-being at heart.
Since Mum has been a resident she has seemed to be more inspired and also more sprightly. The staff are always great, helpful and bubbly. Overall, she is much happier than when she had care at home.
The cost is a little high, but it is Oxford!
The staff put me and my mother at ease when we first visited. The care staff were amazing so upbeat doing extra tasks to make Mum feel good, above and beyond their job descriptions. The office staff gave advice as I was upset seeing Mum in a home at first, but it's the best thing that could have happened - she's much happier now, so many activties. The newsletter over the 11 challenges for Poppy Day really helped my family feel good about her welfare. It was sent to relatives around the world. You're tops Marston Court - thank you!
With all Covid-19 restrictions in place, communicating with my dad was seamless; via telephone any time of the day and eventually in person as restrictions eased.
Dad spoke highly of all staff, activities and especially food (which Dad loved!) the menu choices each day were incredible and this helped Dad gain weight in the midst of having treatment following his diagnosis.
I would highly recommend Marston Court for any family member and/or loved one.
Thank you all so much for the care, support and kindness you provided for my dad.
My mum attended the day centre while she was living with me, my health suddenly went down and I couldn't then cope with all her needs. She got a place in Marston Court now for 2 years. I can't thank the staff enough for what they do. The food is amazing. Mum always looks so clean and healthy. She's always happy. The relief I have knowing that she is being looked after so well. I'm living along the road, so I am able to see her.
My dad went to Marston Court for respite, and due to complications, ended up staying for over a year in their care. I felt very relaxed knowing my dad was at Marston Court and being extremely well cared for. I never had to worry about his care and well being; they are amazing. Dad is leaving them shortly to move in with mum into a flat, but I really do not know what I would have done without their help and support over this period of time.
The decision to place Mum in a care home was extremely difficult to make, but Marston Court has surpassed all expectations and she couldn’t be in a better place. The staff are caring and thoughtful, with a real focus on the true character behind the sometimes frail and sometimes confused person that Mum has become. I can see she is safe, content and stimulated by the amazing programme of activities that happen each week. She looks good - great hairdresser - and talks very positively about how happy and loved she is, particularly by the wonderful member of staff who has facilitated our Skype meetings during COVID-19. Thank you to all the wonderful staff, I am so grateful for your care.
Friendly atmosphere - clean and smelling fresh.
My nanny has been attending the day centre for a year or more and thoroughly enjoys the excellent activities. She has now got a confirmed permanent placement and the family is very pleased. Nanny seems very happy and her room is lovely. The rooms and communal area are always spotlessly clean. Staff are really welcoming and so lovely with the residents. I would recommend Marston Court without a doubt.
All the members of staff are so caring and welcoming. Nothing is too much trouble. I am so relieved my sister is there, she could not be in a better place.
Very happy to see so many people at the home being well cared for and happy.
No problems at all - first class.
From the moment my mother arrived, the welcome service and support has been exemplary. It's always a worry when you make the decision to move a loved one into the care system. My wife and I have been so impressed with all the social aspects of the care home from book reading clubs that we have participated in, to dancing and sing songs. My mother from being quiet and unable to mix has totally changed, she is now up dancing, singing and getting on well with other residents.
My mother smiles, along with her family members who understand the work and effort that goes into making this resident facility excellent.
Great care and great atmosphere.
Over time I have visited many local care homes when calling on people I know. Without a doubt, Marston Court comes out top. The reason it scores highly is the fact that from Monday - Friday it provides a variety of activities for the residents ie visiting artists, day visits out of the home, games and competitions.
Staff at Marston Court work smoothly as a team. Changeovers are seamless and all the staff are welcoming and attentive. Cleanliness of rooms and all areas is excellent and we never walked into an 'old peoples' smell'. The residents at all times are treated with kindness and individuals are included in activities and meals together or allowed quiet times when they prefer.
My father has had a number of incidents at the home (falls and medical problems) and the staff have been very fast at notifying me of what has happened. When I visit, the staff are always friendly and eager to tell me what is going on with my father.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Marston Court.
There are no upcoming events for Marston Court.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Marston Court.
Meet the Team (1)

Sharon started working in a residential home in Oxford in 1982, initially part-time helping with evening refreshments and weekend care work whilst still studying. Sharon’s plans were to join the Police, however, she soon realised that working in care was to be her pathway, never leaving but gaining experience in all job roles until becoming a Home Manager in 2001.
Sharon currently manages Marston Court in Oxford gaining a ‘Good’ with one ‘Outstanding’ on the last CQC Inspection.
Sharon has many hobbies outside of the workplace including playing in a brass band, playing the flute, vice president of the Sandford on Thames WI, spiritual and reiki healer. Sharon will often play her flute for the residents or runs an activity of crafts & flower arranging.
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