
I have found standards of care to be excellent. Mum is well looked after emotionally and physicallyHelen S(Daughter of Resident/Service User)



I have found standards of care to be excellent. Mum is well looked after emotionally and physicallyHelen S(Daughter of Resident/Service User)



Marston Court is a thirty-nine capacity care home located in Oxford, dedicated to person-centred methods and offering quality residential, early-stage dementia and respite care for older people.
Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
Carers respect clients...
Care Provided by Marston Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Marston Court for full pricing details and T&Cs.
Contact Marston Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Sharon Fenn (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1996
Room Information
- Single Rooms (39)
Marston Court Reviews (107)
Marston Court has a Review Score of 9.8 (9.824) out of 10, based on 18 reviews in the last 2 years.
Over all time Marston Court has 107 reviews.
Previous to this she had experienced the wide-ranging offers of activities and groups put on by the home. She loved all the activities and was able to shine as an individual in certain groups.
Mum felt well cared for and I experienced this care when visiting. She was happy and comfortable.
During Covid, Marston Court made many activities available online and through online video calls, as well as supporting us by organising chats over another video calling service. These chats made a huge difference and allowed us to maintain better contact than the phone would have allowed.
I shall always be grateful to Marston Court for making Mum's later years as happy as they could have been! Thank you.
Thank you for your review, it was an absolute pleasure caring for your mother. Like you say, she was with us for 5 years, so we loved watching her interact with others and enjoy her activities. She will be greatly missed. If you are ever in the area, please do pop in for a cup of tea and cake, you will always be welcome.
My relative recently died after five years of dedicated care at Marston Court. I have been able to visit and join in the life of the home - the book group, residents’ meetings, activities, special occasions etc. I have always been welcomed with a smile and a greeting. My strong impression is of a happy, busy and professional establishment.
We are so sorry for your loss. It was an honour to be able to care for your loved one and to have you both as part of our Marston Court family. If there is anything more we can do to support you, please don't hesitate to ask.
This quality of care was entirely consistent with our experience over the time Mum has lived at Marston Court. We are so happy she spent the last years of her life there.
Thank you for your kind words. It was a privilege to be able to care for your mother and we are all so sorry for your loss. If there is anything more we can do for your family, please don't hesitate to ask.
Thank you very much.
You're more than welcome. It's the least we can do. Thank you for your kind words, our staff will be really pleased. Do pop in and say hello when you're next visiting, the kettle is always on! Many thanks.
The staff treat my friend and the other residents with respect. They are always professional.
The common areas are clean and tidy, warm and welcoming.
She is a relatively new resident, she is settling in well, and slowly making her room more like her own, with the encouragement of the staff/ team there.
It's been a pleasure caring for your friend, she's really embraced living here and has settled in well. The staff will be so thrilled to hear how highly you rate the professionalism, respect and care we provide. Please let us know if there is anything we can do further for your friend. We look forward to seeing you when you next visit. Many thanks.
The staff are welcoming, friendly and kind to visitors and residents. The environment is clean, and well cared for with a homely atmosphere. I would recommend this as a care home for family or friends.
Thank you for your lovely review, we are thrilled to hear that you recommend our home based on the home and the homely atmosphere. Our staff do go above and beyond, so it's nice that you can see this. Many thanks once again.
The staff are kind, caring and compassionate and nothing is too much trouble for them.
My only suggestion would be to improve the environment by adding en-suite bathrooms.
Thank you for your review, we really appreciate it. Our staff will be thrilled to hear how we have transformed your friend's life in so many ways. That means the world to us. Please come and say hello next time you are visiting your friend.
I can see a huge improvement in her since her admission.
The good work has carried on.
I visit on a regular basis, I find the staff to be very friendly, welcoming and extremely professional.
She was very unsettled at first, but they have coped very well with her care needs.
She is now so settled and no longer asking to go home.
I’m impressed with the activities that I’ve seen going on.
My friend was an A and E nurse giving great care and it’s so nice that this care is being returned to her.
I would like to express my thanks and gratitude to all the staff looking after her, I can remember a few names that I recall.
Make your good work continue.
What a fantastic review - thank you for taking the time to write it. It is so nice to hear how well your friend has settled in here at Marston Court. The staff will be so thrilled to understand how highly you rate the care, activities and facilities here. You are more than welcome to visit at any time, please come and say hello next time you visit your friend. Thank you so much!
The staff have and are looking after my mother so very well. I cannot complain at all. Carers and day activity organisers are amazing. Not only have the staff looked after my mother they have looked after her family too.
Thanks so much for your lovely words, we really appreciate it. The staff here will be so thrilled to read how highly you rate our care and activities. You and your family are always welcome here, we look forward to seeing you again soon.
Since my husband's entry to Marston Court eight weeks ago, we have been touched by the high degree of personal care, kindness and energy from the carers to the residents. We are also relieved and happy with the quality of activities in their day centre (scooter races included!). The management team runs this stalkingly clean home like a big family, filling it with so much kindness and care that it has made settling in for my husband faster than expected. Thank you!
Thank you for your lovely review. We are really proud of our home and the home's community. We are thrilled to hear how well your husband has settled in. It's a pleasure to care for him. Do come and say hello next time you are here. Many thanks.
The staff are always welcoming when we visit. They often offer us tea or coffee. My mother-in-law always looks well cared for, and her room is always clean and tidy. Staff are quick to spot if she is less well than usual and haven't hesitated to call in the GP. Staff persevered in getting her involved in activities but also acknowledged her need for time on her own.
Thank you for your review - our staff will be thrilled to hear how highly you rate the care we provide to your mum-in-law. We love having her here. It's lovely when she joins in with the other residents doing activities. Please come and say hi next time you are visiting.
Thank you.
Thank you for your review. It's great to hear how our staff have made your mum feel at home with us and that she is happy living here at Marston Court. It is a pleasure to care for her. Please let us know if there is anything else we can do.
Could not fault anything in the home, excellent.
Thank you so much for leaving your review. It's great to hear how happy you are with the care and facilities we provide in caring for your loved one. Please let us know if there is anything else we can do. Many thanks.
My wife began her permanent stay in Marston Court on 25th July 2023. She is settled in the new home nicely. She looks well and shows no signs of unhappiness because I think the building is beautiful, always very clean, warm and cost, the rooms are clean and comfortable. The management and all staff are always friendly, helpful and caring.
Thank you for your review - we are thrilled to hear how happy you are with the care and facilities we provide for your wife. It's a pleasure caring for her.
My father-in-law settled in really quickly which I feel is largely due to the friendliness of the staff, nothing is too much trouble for them, for residents and visitors. They are very professional and caring.
Thank you for your review. It's great to hear how quickly your father-in-law has settled in with us. It is a pleasure to have him here at Marston Court. The staff will be so pleased to see him settling in so well with us due to their friendly nature. If there is anything more we can do for him or you, please let us know.
The staff are always helpful and keep us informed as to my husband's health and wellbeing. The building is always bright and smells fresh.
Thank you for your review. We are happy to have your husband with us here. Please do get in touch if there is anything else we can do for him or you.
I feel my dad is in a very caring place. It always seems so relaxed and clean. Dad seems to have settled in well. The staff are very friendly and professional.
Thank you so much for your kind words. It's great to hear that your dad has settled in well with us. It is a pleasure to have him with us.
Marston Court is a fantastic place and the staff are amazing. My dad moved in in September 2021 and has done incredibly well. He has put on weight, as he loves the food so much, and joins in with all of the activities. The care he receives is outstanding and he is treated as part of the Marston Court family. He is in the best place possible and I can't thank the staff enough for everything that they do for him.
Thank you for your kind words, and for taking the time to share them with us. It's great to hear that your dad is thriving with us at Marston Court. If we can do anything else for him, or you, please don't hesitate to ask. I'll make sure the team sees your feedback as I know it's important to them.
I cannot recommend Marston Court highly enough! My dad has been a resident there since September 2021 and the care he gets is absolutely outstanding. The staff go above and beyond and are all so caring, compassionate and treat Dad as if he were one of their own family members. He enjoys the activities so much, something he would never have done previously! The food is amazing and I know Dad thoroughly enjoys it. It was a very difficult decision to place Dad into care but I know he is so well looked after, safe and is in the best place for all his needs. Thank you Marston Court, we will forever be grateful to you for all you do for him.
What lovely feedback, thank you! And thank you for taking the time to share your experiences of Marston Court - I'm sure your comments will be useful to others in a similar position looking for care for a loved one. I'm glad your dad is so happy with us. If there is anything more we can do for him, or for you, please just let us know.
I am extremely happy with the care my father receives. The carers always seem to be happy, helpful and full of energy. They take good care fo my father in a thoughtful and caring manner which makes me very pleased.
I'm glad to hear your father is settled at Marston Court and that you are happy with the care he is receiving. We appreciate you taking the time to share your experiences.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Marston Court.
There are no upcoming events for Marston Court.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Marston Court.
Meet the Team (1)

Sharon started working in a residential home in Oxford in 1982, initially part-time helping with evening refreshments and weekend care work whilst still studying. Sharon’s plans were to join the Police, however, she soon realised that working in care was to be her pathway, never leaving but gaining experience in all job roles until becoming a Home Manager in 2001.
Sharon currently manages Marston Court in Oxford gaining a ‘Good’ with one ‘Outstanding’ on the last CQC Inspection.
Sharon has many hobbies outside of the workplace including playing in a brass band, playing the flute, vice president of the Sandford on Thames WI, spiritual and reiki healer. Sharon will often play her flute for the residents or runs an activity of crafts & flower arranging.
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