I have found standards of care to be excellent. Mum is well looked after emotionally and physicallyHelen S(Daughter of Resident/Service User)
I have found standards of care to be excellent. Mum is well looked after emotionally and physicallyHelen S(Daughter of Resident/Service User)
Marston Court is a thirty-nine capacity care home located in Oxford, dedicated to person-centred methods and offering quality residential, early-stage dementia and respite care for older people.
Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
Carers respect clients...
Marston Court is a thirty-nine capacity care home located in Oxford, dedicated to person-centred methods and offering quality residential, early-stage dementia and respite care for older people.
Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.
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Marston Court has a Review Score of 9.9 (9.884) out of 10, based on 21 reviews in the last 2 years.
Over all time Marston Court has 111 reviews.
Marston Court is a well-organised care home with caring staff that do their utmost to make residents feel at home. My elderly friend has just moved in and the staff have been immediately attentive to her needs enabling recovery after a hospital stay. It is a relaxed environment with light rooms and...
Marston Court is a well-organised care home with caring staff that do their utmost to make residents feel at home. My elderly friend has just moved in and the staff have been immediately attentive to her needs enabling recovery after a hospital stay. It is a relaxed environment with light rooms and plenty of social spaces. Residents are split into 4 households each with their own lounge-dining room that creates a more homely feel. Residents also have access to the wide range of activities available in the day centre space. Music, exercise sessions and social activities are available daily. I am very impressed with the organisation around medical needs which has lifted a burden from family and carers making it easier for us to spend relaxed time with my friend. There are always plenty of staff on duty visibly responding to the residents' needs. It is easy to communicate with the manager and deputy manager who have been present and helpful even over the Christmas holiday period.
Thank you for such a fabulous review, we are really grateful. Our employees will be really pleased to read how highly you rate our care and facilities of the home. We hope you can join us for one of our many events this year, we'd love to see you. If there is anything else we can do for you or your loved one, please let us know.
Mum has been a resident at Marston Court for 3 years now and although some staff have moved on in that time generally I have found standards of care to be excellent. Mum is well looked after emotionally and physically, staff chat with Mum and to the family and anything we ask for is usually...
Mum has been a resident at Marston Court for 3 years now and although some staff have moved on in that time generally I have found standards of care to be excellent. Mum is well looked after emotionally and physically, staff chat with Mum and to the family and anything we ask for is usually provided and any concerns are addressed. There are various activities provided for residents and the food is excellent. Overall, I am very happy with Mum's care. I always feel welcome to come and visit Mum at any time.
Thank you for your lovely review, we really appreciate it. It is lovely to read how highly you think of our home, the care received and our staff. You're more than welcome to visit us anytime.
I arrived under strained circumstances with a friend who was not sure that he really wanted to be there. Within 2 minutes of him getting out of the car a member of staff appeared (on her break) and started a conversation. Within 30 minutes my friend was walking in with...
When I called the care home the same bubbly atmosphere came down the line - the lovely lady that answered knew all about the gentleman I was calling about. I was given an update without her having to go and ask anyone else. I love this place and believe that my friend is now happy and safe.
Thank you for your amazing review; we are so grateful. The staff will be so thrilled to read how highly you rate the care, facilities and atmosphere here at Marston Court. We love having your friend reside with us, she has settled in well. Please join us for afternoon tea.
Every member of staff was great. I would recommend this care home to everyone.
Every member of staff was great. I would recommend this care home to everyone.
Firstly, from everyone here at Marston Court, we send our condolences to you and your family. We loved caring for your mother and she will be missed. Secondly, we really appreciate your recommendation of our home. The staff will be so thrilled to hear this, thank you so much.
Previous to this she had experienced the wide-ranging offers of activities and groups put on by the home. She loved...
I shall always be grateful to Marston Court for making Mum's later years as happy as they could have been! Thank you.
Thank you for your review, it was an absolute pleasure caring for your mother. Like you say, she was with us for 5 years, so we loved watching her interact with others and enjoy her activities. She will be greatly missed. If you are ever in the area, please do pop in for a cup of tea and cake, you will always be welcome.
My relative recently died after five years of dedicated care at Marston Court. I have been able to visit and join in the life of the home - the book group, residents’ meetings, activities, special occasions etc. I have always been welcomed with a smile and a greeting. My strong impression is of a...
My relative recently died after five years of dedicated care at Marston Court. I have been able to visit and join in the life of the home - the book group, residents’ meetings, activities, special occasions etc. I have always been welcomed with a smile and a greeting. My strong impression is of a happy, busy and professional establishment.
We are so sorry for your loss. It was an honour to be able to care for your loved one and to have you both as part of our Marston Court family. If there is anything more we can do to support you, please don't hesitate to ask.
This quality of care was...
This quality of care was entirely consistent with our experience over the time Mum has lived at Marston Court. We are so happy she spent the last years of her life there.
Thank you for your kind words. It was a privilege to be able to care for your mother and we are all so sorry for your loss. If there is anything more we can do for your family, please don't hesitate to ask.
Thank you very much.
Thank you very much.
You're more than welcome. It's the least we can do. Thank you for your kind words, our staff will be really pleased. Do pop in and say hello when you're next visiting, the kettle is always on! Many thanks.
She is a relatively new resident, she is settling in well, and slowly making her room...
She is a relatively new resident, she is settling in well, and slowly making her room more like her own, with the encouragement of the staff/ team there.
It's been a pleasure caring for your friend, she's really embraced living here and has settled in well. The staff will be so thrilled to hear how highly you rate the professionalism, respect and care we provide. Please let us know if there is anything we can do further for your friend. We look forward to seeing you when you next visit. Many thanks.
The staff are welcoming, friendly and kind to visitors and residents. The environment is clean, and well cared for with a homely atmosphere. I would recommend this as a care home for family or friends.
The staff are welcoming, friendly and kind to visitors and residents. The environment is clean, and well cared for with a homely atmosphere. I would recommend this as a care home for family or friends.
Thank you for your lovely review, we are thrilled to hear that you recommend our home based on the home and the homely atmosphere. Our staff do go above and beyond, so it's nice that you can see this. Many thanks once again.
My only suggestion would be to improve the environment by adding en-suite bathrooms.
My only suggestion would be to improve the environment by adding en-suite bathrooms.
Thank you for your review, we really appreciate it. Our staff will be thrilled to hear how we have transformed your friend's life in so many ways. That means the world to us. Please come and say hello next time you are visiting your friend.
I can see a huge...
Make your good work continue.
What a fantastic review - thank you for taking the time to write it. It is so nice to hear how well your friend has settled in here at Marston Court. The staff will be so thrilled to understand how highly you rate the care, activities and facilities here. You are more than welcome to visit at any time, please come and say hello next time you visit your friend. Thank you so much!
The staff have and are looking after my mother so very well. I cannot complain at all. Carers and day activity organisers are amazing. Not only have the staff looked after my mother they have looked after her family too.
The staff have and are looking after my mother so very well. I cannot complain at all. Carers and day activity organisers are amazing. Not only have the staff looked after my mother they have looked after her family too.
Thanks so much for your lovely words, we really appreciate it. The staff here will be so thrilled to read how highly you rate our care and activities. You and your family are always welcome here, we look forward to seeing you again soon.
Since my husband's entry to Marston Court eight weeks ago, we have been touched by the high degree of personal care, kindness and energy from the carers to the residents. We are also relieved and happy with the quality of activities in their day centre (scooter races included!). The management team...
Since my husband's entry to Marston Court eight weeks ago, we have been touched by the high degree of personal care, kindness and energy from the carers to the residents. We are also relieved and happy with the quality of activities in their day centre (scooter races included!). The management team runs this stalkingly clean home like a big family, filling it with so much kindness and care that it has made settling in for my husband faster than expected. Thank you!
Thank you for your lovely review. We are really proud of our home and the home's community. We are thrilled to hear how well your husband has settled in. It's a pleasure to care for him. Do come and say hello next time you are here. Many thanks.
The staff are always welcoming when we visit. They often offer us tea or coffee. My mother-in-law always looks well cared for, and her room is always clean and tidy. Staff are quick to spot if she is less well than usual and haven't hesitated to call in the GP. Staff persevered in getting her...
The staff are always welcoming when we visit. They often offer us tea or coffee. My mother-in-law always looks well cared for, and her room is always clean and tidy. Staff are quick to spot if she is less well than usual and haven't hesitated to call in the GP. Staff persevered in getting her involved in activities but also acknowledged her need for time on her own.
Thank you for your review - our staff will be thrilled to hear how highly you rate the care we provide to your mum-in-law. We love having her here. It's lovely when she joins in with the other residents doing activities. Please come and say hi next time you are visiting.
When Mum first moved in, she did not show her best self (she was angry about coming here). Initially, she was hostile towards others; however, the staff worked really hard to manage her behaviour, and with their perseverance and hard work, she settled in. With the staff's care and support, Mum is...
Thank you.
Thank you for your review. It's great to hear how our staff have made your mum feel at home with us and that she is happy living here at Marston Court. It is a pleasure to care for her. Please let us know if there is anything else we can do.
Could not fault anything in the home, excellent.
Could not fault anything in the home, excellent.
Thank you so much for leaving your review. It's great to hear how happy you are with the care and facilities we provide in caring for your loved one. Please let us know if there is anything else we can do. Many thanks.
My wife began her permanent stay in Marston Court on 25th July 2023. She is settled in the new home nicely. She looks well and shows no signs of unhappiness because I think the building is beautiful, always very clean, warm and cost, the rooms are clean and comfortable. The management and all staff...
My wife began her permanent stay in Marston Court on 25th July 2023. She is settled in the new home nicely. She looks well and shows no signs of unhappiness because I think the building is beautiful, always very clean, warm and cost, the rooms are clean and comfortable. The management and all staff are always friendly, helpful and caring.
Thank you for your review - we are thrilled to hear how happy you are with the care and facilities we provide for your wife. It's a pleasure caring for her.
My father-in-law settled in really quickly which I feel is largely due to the friendliness of the staff, nothing is too much trouble for them, for residents and visitors. They are very professional and caring.
My father-in-law settled in really quickly which I feel is largely due to the friendliness of the staff, nothing is too much trouble for them, for residents and visitors. They are very professional and caring.
Thank you for your review. It's great to hear how quickly your father-in-law has settled in with us. It is a pleasure to have him here at Marston Court. The staff will be so pleased to see him settling in so well with us due to their friendly nature. If there is anything more we can do for him or you, please let us know.
The staff are always helpful and keep us informed as to my husband's health and wellbeing. The building is always bright and smells fresh.
The staff are always helpful and keep us informed as to my husband's health and wellbeing. The building is always bright and smells fresh.
Thank you for your review. We are happy to have your husband with us here. Please do get in touch if there is anything else we can do for him or you.
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Sharon started working in a residential home in Oxford in 1982, initially part-time helping with evening refreshments and weekend care work whilst...
Sharon started working in a residential home in Oxford in 1982, initially part-time helping with evening refreshments and weekend care work whilst still studying. Sharon’s plans were to join the Police, however, she soon realised that working in care was to be her pathway, never leaving but gaining experience in all job roles until becoming a Home Manager in 2001.
Sharon currently manages Marston Court in Oxford gaining a ‘Good’ with one ‘Outstanding’ on the last CQC Inspection.
Sharon has many hobbies outside of the workplace including playing in a brass band, playing the flute, vice president of the Sandford on Thames WI, spiritual and reiki healer. Sharon will often play her flute for the residents or runs an activity of crafts & flower arranging.
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