
I cannot rate Bridge House highly enough.Wendy W(Daughter of Resident/Service User)

I enjoy watching the interaction, banter and friendships she has formed.Sally T(Daughter of Resident/Service User)

The homely, caring atmosphere and very dedicated staff have been without fault.S M(Wife of Resident/Service User)

I cannot rate Bridge House highly enough.Wendy W(Daughter of Resident/Service User)

I enjoy watching the interaction, banter and friendships she has formed.Sally T(Daughter of Resident/Service User)

The homely, caring atmosphere and very dedicated staff have been without fault.S M(Wife of Resident/Service User)

Bridge House Care Home offers high-quality residential care in an idyllic setting for up to 30 elderly people.
Bridge House is an impressive Tudor-style building that dates back to the 16th century and although it has been modernised with two large extensions many of its original features have been retained.
The home benefits from 2 spacious lounges, both of which overlook the beautiful extensive grounds.
Situated in Elstead, Surrey, Bridge House can...
Care Provided by Bridge House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Contact Bridge House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Debora Cogodda(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
- Number of floors: 2
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (2)
Visiting
- No restrictions
Parking
- Limited parking is available onsite.
Bridge House Care Home Reviews (76)
Bridge House Care Home has a Review Score of 9.5 (9.450) out of 10, based on 10 reviews in the last 2 years.
Over all time Bridge House Care Home has 76 reviews.
Debora and the team at Bridge House were absolutely fantastic. Prior to the stay they listened carefully to my Dad's requirements and to ensure they could meet his needs. During his stay he was looked after very well and he was made to feel at home very quickly. Nothing was too much trouble. We had issues getting various supplies from the pharmacy and they pursued all options to ensure he got what he needed. Highly recommended.
It was our pleasure to have your Dad staying with us and we are happy he felt at home and enjoyed his stay.
V.v. comfortable; everyone v.v. helpful; convenient flat walking area; beautiful bedroom (where I can walk about at night) Kitchen staff helpfully make my fruit salad at b'fast (7am! much earlier than others)
It was our pleasure to have you staying with us and we are happy you enjoyed your stay.
Once again thank you fore what you done.
We are delighted you were able to join us and that you all enjoyed the day.
It was a lovely day indeed, with more to come soon.
Very friendly and welcoming care home, my husband is a long time resident and feels comfortable and contended with both the facilities and the staff who have been compassionate and helpful to his health and mental needs. Cannot praise the staff enough especially the assistant manager who has made my husband's transition to this new life very easy and enjoyable.
Thank you for taking the time to write such a lovely review of Bridge House. The team work hard to provide the best possible care and support to the people that live with us and their families. Your kind and encouraging words will be gratefully received by the whole team.
Friendly considerate staff nothing is too much trouble.
I cannot recommend the staff @ Bridge House enough. Firstly - the bus.dev. manager is magnificent! My mother vacillated in & out of hospital. The dates had to change for ingress into BH. The bus.dev. manager dealt with this with both compassion & professionalism. Once in the team were all without exception caring & kind. Mother only spent 10 days there & passed there. But she was contented, resigned & comfortable. Huge PRAISE to your team, they & the bus.dev. manager are a credit to your organisation. Thankyou for my mother's comfortable leaving.
Thank you for such a wonderful review, I'm so pleased that our team made a real difference in your mum's care. We really appreciate all the positive feedback and will share this with the rest of the team.
My father has been a resident at the home for many years and we love the home. It gives you a family feel, the staff go above and beyond. The management is always available to assist whenever you have a problem.
My father was moved to Bridge House to receive end of life care. We couldn't have been happier with his care during this stay. The manager were very approachable and happy to speak to you at any time. The carers looking after my dad were very friendly and gentle and treated him with care and dignity. Each time we visited, which was a lot, the home had a comfortable cheerful atmosphere. We thoroughly recommend Bridge House.
Thank you for your feedback. We're really glad of your positive experience with us. It was a pleasure looking after your dad and your family.
The staff are helpful and very welcoming and the care given is great, the building itself can be a bit of a job for some of the residents as doorways and steps which make it difficult. It would also be nice if the residents could make more use of the lovely gardens.
Mum is very well looked after and cared for and is happy in her day-to-day being at Bridge House.
She enjoys the interaction she has with fellow residents and all the staff.
I am always very appreciative of the support and encouragement Mum receives and am very grateful to all.
I feel it is important that Mum's personality remains and I enjoy watching the interaction, banter and friendships she has formed.
I always find Mum to be dressed appropriately, well-fed and joining in with the many various activities.
I'm so grateful to all the staff for their care and kindness and good communication which allows my mum to be safe and well looked after and gives me such peace of mind.
I really enjoy my visits to see Mum weekly (more if I could) and joining in when able with activities etc. or just sat having a cup of tea and a chat with Mum and her friends... Mum is the most precious person in my life and I could not be happier that she is at Bridge House.
Thank you so much for your lovely feedback. We are happy to hear of your good experience at Bridge House.
Communication has always been great and I feel very happy leaving Dad in the home's care.
Thank you to all the staff for all their hard work and lovely care you have shown to my dad and my family!
My mum had a fall and was admitted to hospital, staff were, once again, amazing and stayed with Mum until an ambulance arrived, kept my brother and I informed at all times. Mum was in hospital just over a week and two members of staff came to visit to see how Mum was and making sure that she knew they were all waiting for her back at the home. Mum is now back in their safe care, ensuring that my brother and I do not have to worry. Once again, thank you for all you do, you are all amazing at Bridge House Care Home.
Everyone at Bridge House Care Home, staff-wise, is very kind, friendly and happy. The atmosphere at Bridge House is warm and gentle. My mother has been residing there for eighteen months and is very content She loves her room, the view across to the trees and enjoys the occasional chat with the staff. For myself, as her daughter, I am secure in the knowledge that she is cared for and safe. Thank you Bridge House.
Our loved one has received the very best of care at Bridge House Care Home. The homely, caring atmosphere and very dedicated staff have been without fault. He has always been spotlessly clean, neat and well-dressed in appropriate clothing. His room is always very clean with freshly washed bed linen every day. Food and laundry are also excellent. All efforts are made to ensure he is well and comfortable and all his needs are met. We would rate Bridge House Care Home as excellent in every aspect and is highly recommended.
She has settled in well, and feels this is now home, largely due to the care and kindness of all the staff.
We are hugely grateful to the management and all the team - thank you all.
My mother is now well settled at Bridge House. It is good to know that she is safe and comfortable. The staff are kind and caring and the environment is a real home from home.
Came to visit with my mum for the first time and as soon as we walked in it felt like a home from home. Staff are all friendly and caring. Mum settled quickly and is well looked after, happy and doing well. Good contact with all staff when needed. Couldn't ask for a better home from home for Mum.
The staff and size of this care home make it a very friendly place. They are caring and always ready to talk about how things are going. Some rooms could do with a bit of updating as could the bathrooms.
Living some distance away and unable to visit as often as I would like made this particularly difficult for me. There are several reasons why we chose Bridge House for the care of our mother. It is our 'home' village, close to where my sister lives and my father spent a short time there many years ago.
I am very happy we chose Bridge House. On my visits, the staff have been incredibly helpful and friendly, and listening to the care and patience given to all residents has been very comforting. When I am phoning, the staff are all helpful, friendly and knowledgeable about Mum, and help to put my mind at rest that Mum is getting the attention she needs.
Many thanks to all the staff for their help, support, patience and understanding in what must be an incredibly difficult and demanding job.
My mother had a fall at home and moved into Bridge House at short notice. She was very confused and hardly eating and constantly anxious. Two months later, she is settling and putting on weight and enjoying the extensive activity program. The staff have endless patience and are very kind and caring. It feels like Mum has moved into an extended happy family.
Thank you so much for taking the time to review our home, I am so pleased that you are so happy with the care that we are providing here. I will pass all the comments to our team as they will also be thrilled. Looking forward to seeing you soon and thank you again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bridge House Care Home.
There are no upcoming events for Bridge House Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Bridge House Care Home.
Meet the Team (1)

Hello, my name is Debora and I have been working in the care environment for about 10 years, and at Bridge House for 3 years now. I love working in care and I love working at Bridge House. I am a people person and I like to work in a team.
Frequently Asked Questions about Bridge House Care Home
What types of Care is Bridge House Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bridge House Care Home have?
There are 30 Single Rooms.
What are the Facilities & Services at Bridge House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bridge House Care Home to the centre of Godalming?
3.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bridge House Care Home to verify any information. View our terms and conditions. Bridge House Care Home has an Enhanced Service -more info.