
There is a wonderful feeling of being "at home" rather than in"a home" at Cossins.Jane B(Daughter of Resident/Service User)

Couldn’t wish for more kindness and attention than I get here at Cossins House from all the staff.Maureen P(Resident / Service User)

Cossins House Care Home is wonderful, lots of activities and great staff team.A C(Resident / Service User)

There is a wonderful feeling of being "at home" rather than in"a home" at Cossins.Jane B(Daughter of Resident/Service User)

Couldn’t wish for more kindness and attention than I get here at Cossins House from all the staff.Maureen P(Resident / Service User)

Cossins House Care Home is wonderful, lots of activities and great staff team.A C(Resident / Service User)

Welcome to Cossins House, a Barchester Care Home located in Cobham, Surrey.
Cossins House is a renovated period property set in four acres of beautiful grounds that feature a chicken coop and outdoor seating areas for residents to enjoy. The home is a short distance from Cobham's shops, cafes and pubs, as well as Painshill Park for resident's outings.
The team of qualified and passionate staff focus on the individual needs of...
Care Provided by Barchester Cossins House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Cossins House Care Home for full pricing details and T&Cs.
Contact Barchester Cossins House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Rose Punzal(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2004
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (18)
Barchester Cossins House Care Home Reviews (128)
Barchester Cossins House Care Home has a Review Score of 9.8 (9.836) out of 10, based on 15 reviews in the last 2 years.
Over all time Barchester Cossins House Care Home has 128 reviews.
For 2 weeks we were trying to get her back to Cossins. It was not until the manager spoke to the hospital that they agreed to release her.
From the moment she knew she was coming back her whole body relaxed and she showed her gratitude to everyone (as much as she could) when they greeted her on 22nd March.
The care and love she has received since then has been exemplary and has blessed us all.
Nothing has been too much trouble for the Cossins staff. They are an extremely caring team who have made my mother's last days very comfortable (and safe).
An outstanding care home with outstanding, understanding staff.
My mother passed away at the beginning of March 2017.
My aunt has lived at Cossins House for almost 4 years and I cannot speak highly enough about the care and attention my aunt receives. Initially, my aunt was able to live more independently and as her needs have changed, the wonderful staff at Cossins have seamlessly increased their assistance to keep my aunt as happy and comfortable as possible. Her accommodation is spacious with a beautiful aspect and the whole house and grounds are well kept. In particular, the manager has been outstanding in making sure my aunt has everything she needs.
A wonderful home! The manager has been outstanding in the excellent care they have given my aunt, as are all the staff, who are all long-term employed.
I am thrilled with all aspects of care at Cossins House. My mother has been made so welcome by everyone. As a result, the process of settling in has been easier than expected. I feel as if each and every one of the staff has been hand-picked and part of a family.
My parents (both 93) moved into Cossins House in November 2014. Dad had had a hip operation and Mum realised that they needed more care. My dear mother has always been fussy and a bit difficult! Cossins was recommended by the physio, and when I told them that we were going to see it, Mum said, "Out of the question. I have visited it and I didn't like it." My cousin persuaded them to see it again. "Oh this is nice!" said Mum. "It isn't how I remember it! And the manageress is lovely!" So they moved in, and were given excellent care from the start.
All the staff are brilliant, and very caring and gentle. The manageress is particularly good at coping with Mum's moods, and jollying her along. She often lends her a tablet so she can watch ‘Songs of Praise’! Dad was in hospital with a chest infection in 2015. When he returned, Cossins got him a more suitable bed and arranged extra nursing care. He had a stroke last year, and died in May. The staff have been really good at helping Mum to cope with her new situation.
My father-in-law has been a resident at Cossins for two years and in that time he has received the best of treatment in every way possible. The staff are excellent in every regard, patient and very kind. The home itself is set in beautiful grounds which the residents are encouraged to use at all times. We (the family) cannot fault Cossins and would recommend it very much indeed.
Very happy to be here. I am treated with dignity by all the staff and always ready for a laugh. my family are delighted that I am settled and happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (39) & Events (12)
- 23 Jul 2026
Connecting and engaging with friends and family at our fabulous Summer BBQ, our residents enjoyed the most wonderful day in the sunshine, surrounded by their loved ones. Everyone tucked into...
- 15 Jul 2026
Staff Sports Day! ???? What a fantastic afternoon filled with fun, laughter, and a little friendly competition! Staff took part in sack races, egg and spoon races, sprints, and plenty...
- 15 Jul 2026
Residents at Cossins House, got moving for Barchesters Get Moving Week by taking to the dance floor and counting our steps! ???? With music in our feet, smiles on our...
- 31 Jul 2026Organiser: Barchester Cossins House Care Home
- 06 Aug 2026Organiser: Barchester Cossins House Care Home
- 06 Aug 2026Organiser: Barchester Cossins House Care Home
Awards / Recognitions (90)
- 30 Jun 2026Recipient: Barchester Cossins House Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Meet the Team (18)

Healthcare has always been the driving force of my career, ever since I trained as a Registered Pharmacist in the Philippines for 10 years.
I moved to the UK in 2003, joining Cossins House as a Care Assistant, working my way up eventually to Deputy Manager and now General Manager.
As a General Manager, I am responsible for managing all aspects of the home’s daily operation, ensuring that the highest possible standard of care is provided in accordance with Care Quality Commission (CQC) and Barchester policies.
As a leader, I will demonstrate an open and transparent culture, whereby my staff feel valued and developed.
As a team, we have achieved the prestigious Gold Standard Framework (GSF) Award-Platinum Status and a CQC 'Outstanding' in the Care Domain.
As a person, I am kind, calm and patient. I love to spend time video calling and chatting with my family back home. I am a mother of one child and happily married.

I started my career in the care industry as a Senior Care Assistant way back in 2006 in Nottingham, before moving to Surrey in 2010. I find my role really fulfilling!

I am the Activity Leader here at Cossins House and provide a large number of activities. We work on a person-centred approach for each of our residents. We work as a team to engage with everyone and work to the needs of each resident. We have lots of fun and games indoors and outdoors, trips out, LIVE music and entertainment and one-to-one sessions.
We have a Holy Communion service every 2nd and 4th Tuesday of each month and a hairdresser who visits every other Monday. We are always open to new ideas and have volunteers coming in each week. We work closely with Pet Therapy and have several dogs visiting. We work with local schools, who sing for us every Christmas.

Catherine has been at Cossins House for 7 years and is responsible for ensuring that the administration of the home runs smoothly and effectively. This includes both our management accounts and payroll.

Manny is responsible for ensuring our residents live in a place that’s proactively inspected and brilliantly maintained at all times.

I started my career as a chef in 2008 and joined Cossins House in 2019. I am passionate about working with fresh produce, creating well-balanced, seasonal menus focused on residents' choices and the nutritional value of the dishes. I enjoy having a chat with the residents and their visitors to get to know more about their likes and dislikes. I cook with a dedication to ensure the residents enjoy their meals.

Alex demonstrates a true passion for gardening by cultivating a welcoming atmosphere in our gardens with colourful flowers and vibrant, wide-open spaces that benefit our residents and wildlife alike.

I'm responsible for the home's cleanliness, and I make sure everything is tidy and in order. I also make sure the home smells inviting. See you all soon!

I am a Senior Care Assistant at Cossins House and work nightshifts. I have worked in the care setting for many years and have a true passion in taking great care of all our residents.

Working with the elderly is a true passion of mine. I have worked in care for many years and have achieved so much experience. I always give 100% to my career.

Anne supports our chef in the kitchen with all food preparations and takes care of keeping the kitchen clean and well-maintained.

I have been working at Cossins House as a Care Assistant since 2015. I really enjoy my job and love to work with Elderly Residents.

I work as a Care Assistant to help support all evening activities.

I work as a Care Assistant to help support all evening/daily activities.

I work as a Care Assistant to help support all daily activities.

I work as a Care Assistant to help support all daily activities.

I work as a Senior Care Assistant to help support all our residents' well-being and care.

I work as a Care Assistant to help support all evening activities.
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