
I would like to thank ALL the staff at Elizabeth Court for all the wonderful care and attentionS G(Daughter of Resident/Service User)

I was so impressed with the level of caring and effortC T(Friend of Resident/Service User)

At Elizabeth Court - I have been surrounded by caring, professional staffDoris N(Respite Resident/Service User)

I would like to thank ALL the staff at Elizabeth Court for all the wonderful care and attentionS G(Daughter of Resident/Service User)

I was so impressed with the level of caring and effortC T(Friend of Resident/Service User)

At Elizabeth Court - I have been surrounded by caring, professional staffDoris N(Respite Resident/Service User)

Elizabeth Court is situated in a quiet village location in its own beautiful grounds in Caterham. The home provides residential and dementia care for up to 59 customers in homely and comfortable single ensuite rooms.
Elizabeth Court continues to welcome new residents for short breaks and permanent care.
The team at the home work with customers and their loved ones to create detailed care plans to ensure each individual’s health and...
Care Provided by Elizabeth Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Elizabeth Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Elizabeth Court for full pricing details and T&Cs.
Contact Elizabeth Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Suzanne Lewis (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (59)
Visiting
- Elizabeth Court welcomes visitors.
Parking
- Onsite parking is available, including disabled spaces.
Elizabeth Court Reviews (102)
Elizabeth Court has a Review Score of 9.6 (9.610) out of 10, based on 23 reviews in the last 2 years.
Over all time Elizabeth Court has 102 reviews.
Elizabeth Court is excellent. The variety of activities is second to none and their care is superb.
I find the home very helpful and very caring.
Here on respite for a few weeks. Those requiring attention very well looked after. Everywhere comfortable and attractive. Staff very attentive when required. I would recommend Elizabeth Court to anyone needing good care.
The care my mother gets is of a high standard - she is well looked after by all the staff. I have a review with the home manager about every 2 months, this allows me to discuss any issues or concerns I have about my mum's care and needs.
All the staff are friendly and always ready to chat.
Mum has really come out of her shell since she started living at Elizabeth Court, the staff have gone out of their way to encourage her to mix with other residents and take part in outings etc. She loves the food, we’re so impressed we are moving my father-in-law in as well.
Very friendly staff, super atmosphere, my mum has really bloomed since she started staying here, she thoroughly enjoys herself. The food is excellent.
The staff are very caring and there is a wide variety of activities on offer. The food is of excellent quality and the home is clean, tidy and has a lovely garden. Recent decorations have made the living areas more interesting and there are now some pet birds on site. The number of trips out also seems to be increasing.
We are always made to feel welcome when we visit mum, whatever the time of day. Thank you.
I cannot express my gratitude and thanks for the wonderful staff who have looked after, cared and befriended my father in the years he has been at Elizabeth Court. Whenever I visited he always had a smile on his face, was well turned out, and treated with respect.
In the past year his health slowly deteriorated, nothing was too much trouble for the staff on my father's floor. The Duty Manager does a great job of keeping staff and residents on an even keel.The Claremont staff cared for him in so many ways; from speaking, singing and dancing in Irish to making sure he was always happy, comfortable and well fed! Regularly, a particular member from Claremont would visit my father from the ground floor, I know my father enjoyed her company, as did I.
In the last weeks of my father's life, all the staff looked after my father in a happy, clean, comfortable environment, he died with dignity and respect.
Thank you to everyone.
Cheerful, friendly welcoming staff. Clean, safe and secure.
From initial entry your staff could not have been more helpful and caring. My wife and I were even offered a cup of tea and biscuits during our visit - brilliant.
Not knowing what to expect, I have been most impressed with everything.
I have found the majority of staff caring and friendly. I think that a bit more understanding of non-sighted residents would improve matters greatly. Perhaps more training is required?.
Well looked after. Respite after breaking hip.
I am always impressed by the friendly welcome in reception the happy atmosphere, the cleanliness of the facilities and residents. The helpfulness of staff (arranging flowers etc) and the refreshments offered.
I visit with a mutual friend every three week is to take Holy Communion to a resident. She always appears very well cared for and, though she is grieving, both the loss of her husband and her home, she is full of praise for the staff, care and facilities. I have been impressed by the staff and by the pleasant atmosphere.
The services provided for my aunt are very good indeed. I can see that the staff genuinely care for her and the facilities are very good. I am always contacted if something happens "beyond the norm".
Staff also were friendly and would come to your aid when needed except to two of them!!
Overall care is very good. Food is satisfactory, without being exceptional. Entertainment for residents was exceptional until about 2 years ago when one of two excellent entertainment staff left. It was still very good until a year ago when the second excellent staff member left. Entertainment and activities are now marginal with the single replacement staff member.
I do think the staff here are very respectful of the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Elizabeth Court.
Accreditations
There are no accreditations posted yet for Elizabeth Court.
Meet the Team (2)

My name is Sue, and I chose a career working within the care industry over 40 years ago. I truly believe that this was my vocation in life. Being able to make a positive difference to my residents and their well-being is one of the many advantages of working with the elderly. I feel that I am a very approachable person and will always take time to listen to anybody who wishes to discuss any areas or concerns with me. I have an open-door policy and am always open to suggestions to improve the well-being of our residents.

Hi, I am Alex, and I am a team leader here at Elizabeth Court. I really enjoying working with everybody at Elizabeth Court, we have a great team here and I am proud to be able to pass on my knowledge to all. Working in a person-centred way allows me to understand what is important to individuals and their families.
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