
I would like to thank ALL the staff at Elizabeth Court for all the wonderful care and attentionS G(Daughter of Resident/Service User)

I was so impressed with the level of caring and effortC T(Friend of Resident/Service User)

At Elizabeth Court - I have been surrounded by caring, professional staffDoris N(Respite Resident/Service User)

I would like to thank ALL the staff at Elizabeth Court for all the wonderful care and attentionS G(Daughter of Resident/Service User)

I was so impressed with the level of caring and effortC T(Friend of Resident/Service User)

At Elizabeth Court - I have been surrounded by caring, professional staffDoris N(Respite Resident/Service User)

Elizabeth Court is situated in a quiet village location in its own beautiful grounds in Caterham. The home provides residential and dementia care for up to 59 customers in homely and comfortable single ensuite rooms.
Elizabeth Court continues to welcome new residents for short breaks and permanent care.
The team at the home work with customers and their loved ones to create detailed care plans to ensure each individual’s health and...
Care Provided by Elizabeth Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Elizabeth Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Elizabeth Court for full pricing details and T&Cs.
Contact Elizabeth Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Suzanne Lewis (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (59)
Visiting
- Elizabeth Court welcomes visitors.
Parking
- Onsite parking is available, including disabled spaces.
Elizabeth Court Reviews (102)
Elizabeth Court has a Review Score of 9.6 (9.610) out of 10, based on 23 reviews in the last 2 years.
Over all time Elizabeth Court has 102 reviews.
All staff are very helpful to me as a wife.
My mother, who had vascular dementia, lived at Elizabeth Court for 18-months. Throughout an extremely difficult time for staff and residents alike, she was unfailingly treated with kindness and respect. The staff here really do care about their residents, and we could not have asked for more from them. The home itself is spacious and airy with a lovely garden in a peaceful setting. I have recommended it to a number of people who are seeking a care home for their loved ones.
This is the start of my third week of my new home. It was my decision to come into a care home as it was becoming obvious that I could no longer cope by myself and live safely. My daughter helped me, and we selected Elizabeth Court. From day one, I have been shown respect and treated with care, dignity and cheerfulness. I look forward to being able to spend my time living in Elizabeth Court.
Elizabeth Court has been perfect for my grandmother with vascular dementia and a difficult personality. The staff have been brilliant with her needs and have got used to her awkward ways! I never thought my grandmother would settle into a care home but she has said, on so many occasions, how happy she is to be there and how pleasant the staff are to her. I would recommend to others with similar needs.
My mum continues to receive great care during these difficult times. Kind, understanding and sympathetic staff that always have time for her, and to make me feel welcome on my regular visits. My thanks to them for all they do.
My mother has been a resident at Elizabeth Court for over a year now, a place that she chose herself. Dementia has slow caught up with her and although at times she is confused as to where she is, she does feel at home. We had to place her there as she suffered anxiety living alone. Being with other residents gives her some security of contact particularly after the death of my father and a close friend. Also, the support she receives from all the staff has helped in this, certainly at night time and much to our relief.
My mum lived at Elizabeth Court with dementia for just over 2 years, and she was comfortable and well looked after. It is a bright, well-run home. The manager, her deputy, and several of mum's carers have been there throughout her stay. They are all kind and dedicated people. We chose this home partly because we liked its layout, divided into small areas with their own lounge, dining room and bedrooms nearby on the same level. Mum could still walk with a frame when she first moved in and was able to retain some mobility and independence. Meals are simple and nicely cooked. Activities were very good before Covid. During the pandemic, the staff have stayed cheerful and positive under very difficult circumstances, and have done their best to facilitate video calls, and visits when allowed by the regulations. The fees were reasonable and the contract is fairer than some other care home contracts I have seen. We are glad that we chose this home for mum.
And the portal system and window visits help a lot in keeping us close to our loved ones
The lounges are large and airy and the food is excellent. Rooms are very clean and residents are always treated with respect and dignity.
My mother arrived at Elizabeth Court two years ago having been diagnosed with dementia. It was always going to be a difficult step to take - trusting anyone with the care of an elderly parent is not easy. For the first couple of months, she talked about “going home” whenever we saw or spoke to her but that quickly changed as she made new friends and undertook the numerous activities on offer (she was always pictured in the newsletter taking part in whatever excursion or club that was happening). Elizabeth Court itself has a lovely, bright, friendly atmosphere and the staff are wonderful, always ready with a smile and chat for mum and always available to answer any questions/concerns I have had over the past few difficult months. I couldn’t have wished for better care for her.
The last few months have been very difficult for all due to the Covid restrictions on visiting and as I do not live locally I have really appreciated being able to have video calls with her. Staff are always polite and helpful when I call and when I was able to visit earlier in the year, hopefully, it won't be too long before I can visit again.
The staff and management bent over backwards to accommodate my elderly mother just as the Covid-19 outbreak was beginning to bite. Within a day or so of her joining Elizabeth Court the "lock-down" happened. This was not a good time for care homes generally and Elizabeth Court did what they could within the guidelines to allow occasional contact. In my mother's case, we were fortunate that she had a ground floor room, so we could easily have "through the window" chats when we wanted. Face to face socially distanced meetings in the garden were fairly easy to book and they also introduced WhatsApp video calls. My mother couldn't fault the care she received, although she said there were a lot of staff away on sick leave (with COVID around, hardly surprising). She is not a very demanding person, always working on the basis that there is someone in more need than her. However, the staff did their best to keep her looking smart (e.g. washing her hair as she was unable to and even painting her nails).
One year ago, my mother had a stroke followed by pneumonia, which left her unable to live in her own home anymore. Living in Caterham all my life, I knew which care home would suit my mother for her needs. I chose Elizabeth Court, not only because it is local but I knew she would get top quality care and assistance with daily tasks. We also get regular updates on mum's health and welfare. Since arriving, the staff have encouraged her to walk again and she has met some new friends. Unfortunately, things have changed since the Covid-19 virus but Elizabeth Court have made comprehensive measures to ensure health and safety of all, having regular Covid-19 tests for staff and clients. We can also see our loved ones by making pre-arranged meetings in the garden
The standard of care is outstanding.
Nothing is too much trouble for the staff.
On her 90th birthday, an afternoon tea was laid on for the family and a huge fuss made of Mum.
The kindness of the staff is truly exceptional.
Today I was able to visit Mum in the garden whilst maintaining two metres apart. This meant a great deal to me to be able to see her. The staff set up an area outside taking all the necessary precautions to make this possible - thank you.
This home is very well-led.
Everything possible was done to encourage the caree to live as normal a life as possible, whilst being unable to live independently. Staff are very kind, caring and cheerful.
I would like to praise the amazing staff for their care and support of my mum in her final days. She has been at Elizabeth Court around 9-years, and I have always found the staff caring and person-centred. In her last few days, people were even more amazing and finding the right music to create a peaceful atmosphere, ensuring Mum was comfortable and supported tenderly. They were also fantastic with me, answering question sensitively and clearly, making sure I had emotional support and all I needed. The manager and her team are just the best, thank you!
My mother as been in Elizabeth Court for 14 months and has settled in very well, and is very happy there. The carers are all very kind and understanding to each residents needs. The staff and receptionists are all very helpful and will assist you with any matters.
He was welcomed back and when I went to collect him ten days later, he'd obviously enjoyed his stay.
The staff were friendly, inclusive and attentive. I've been back to Elizabeth Court since and staff have been eager to find out 'when's he coming back?'
All members of staff with whom I came into contact with or without my father seemed keen to do their best for him.
Today I made an unannounced visit to an old friend who has been a resident at Elizabeth Court for almost three years. I was welcomed most warmly by the staff and joined her in the tea room' for elevensies and homemade cake - delicious. I met several residents who were delighted to greet my wee dog, Lady, and made a great fuss of her. The whole place was spotless and smell-less too. If I need to go into care I would like a home like this.
We came for a weeks respite care, following an operation on my shoulder. I am carer for my wife, who has Parkinson's. Our week was all we could possibly have hoped for. We were well fed and attentively cared for by staff who seemed interested in their work.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Elizabeth Court.
Accreditations
There are no accreditations posted yet for Elizabeth Court.
Meet the Team (2)

My name is Sue, and I chose a career working within the care industry over 40 years ago. I truly believe that this was my vocation in life. Being able to make a positive difference to my residents and their well-being is one of the many advantages of working with the elderly. I feel that I am a very approachable person and will always take time to listen to anybody who wishes to discuss any areas or concerns with me. I have an open-door policy and am always open to suggestions to improve the well-being of our residents.

Hi, I am Alex, and I am a team leader here at Elizabeth Court. I really enjoying working with everybody at Elizabeth Court, we have a great team here and I am proud to be able to pass on my knowledge to all. Working in a person-centred way allows me to understand what is important to individuals and their families.
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