Search...

Elizabeth Court

Grenadier Place, Caterham, Surrey CR3 5YJ
Anchor Logo
Jobs
Elizabeth Court logo
I would like to thank ALL the staff at Elizabeth Court for all the wonderful care and attentionS G(Daughter of Resident/Service User)
Elizabeth Court, Caterham
I was so impressed with the level of caring and effortC T(Friend of Resident/Service User)
Elizabeth Court, Caterham
At Elizabeth Court - I have been surrounded by caring, professional staffDoris N(Respite Resident/Service User)
Elizabeth Court, Caterham

Elizabeth Court is situated in a quiet village location in its own beautiful grounds in Caterham. The home provides residential and dementia care for up to 59 customers in homely and comfortable single ensuite rooms.

Elizabeth Court continues to welcome new residents for short breaks and permanent care.

The team at the home work with customers and their loved ones to create detailed care plans to ensure each individual’s health and...  

Loading travel time

Care Provided by Elizabeth Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,635From £1,685
Residential Dementia CareFrom £1,635From £1,685

Fees can vary depending on care needs and other factors. Colleagues at Elizabeth Court will be happy to discuss our weekly fees with you and what our fees include.

Contact Elizabeth Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Suzanne Lewis (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (59)
  • Single Rooms with ensuite Wet Room (59)

Visiting

  • Elizabeth Court welcomes visitors.

Parking

  • Onsite parking is available, including disabled spaces.

Elizabeth Court Reviews (102)

Submit a Review
9.6

Elizabeth Court has a Review Score of 9.6 (9.610) out of 10, based on 23 reviews in the last 2 years. Over all time Elizabeth Court has 102 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Elizabeth Court
Loading...
Showing 102 reviews matching selected criteria
Review from Marjorie P (Wife of Resident) published on 7 October 2021 Submitted via Postal Card
Overall Experience

All staff are very helpful to me as a wife.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Hilary R (Daughter of Resident) published on 25 August 2021 Submitted via Website
Overall Experience

My mother, who had vascular dementia, lived at Elizabeth Court for 18-months. Throughout an extremely difficult time for staff and residents alike, she was unfailingly treated with kindness and respect. The staff here really do care about their residents, and we could not have asked for more from them. The home itself is spacious and airy with a lovely garden in a peaceful setting. I have recommended it to a number of people who are seeking a care home for their loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Len P (Resident / Service User) published on 4 August 2021 Submitted via Postal Card
Overall Experience

This is the start of my third week of my new home. It was my decision to come into a care home as it was becoming obvious that I could no longer cope by myself and live safely. My daughter helped me, and we selected Elizabeth Court. From day one, I have been shown respect and treated with care, dignity and cheerfulness. I look forward to being able to spend my time living in Elizabeth Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Granddaughter of Resident) published on 20 April 2021 Submitted via Website
Overall Experience

Elizabeth Court has been perfect for my grandmother with vascular dementia and a difficult personality. The staff have been brilliant with her needs and have got used to her awkward ways! I never thought my grandmother would settle into a care home but she has said, on so many occasions, how happy she is to be there and how pleasant the staff are to her. I would recommend to others with similar needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon B (Son of Resident) published on 20 April 2021 Submitted via Website
Overall Experience

My mum continues to receive great care during these difficult times. Kind, understanding and sympathetic staff that always have time for her, and to make me feel welcome on my regular visits. My thanks to them for all they do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from David J (Son of Resident) published on 22 March 2021 Submitted via Website
Overall Experience

My mother has been a resident at Elizabeth Court for over a year now, a place that she chose herself. Dementia has slow caught up with her and although at times she is confused as to where she is, she does feel at home. We had to place her there as she suffered anxiety living alone. Being with other residents gives her some security of contact particularly after the death of my father and a close friend. Also, the support she receives from all the staff has helped in this, certainly at night time and much to our relief.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael G (Son of Resident) published on 12 March 2021 Submitted via Website
Overall Experience

My mum lived at Elizabeth Court with dementia for just over 2 years, and she was comfortable and well looked after. It is a bright, well-run home. The manager, her deputy, and several of mum's carers have been there throughout her stay. They are all kind and dedicated people. We chose this home partly because we liked its layout, divided into small areas with their own lounge, dining room and bedrooms nearby on the same level. Mum could still walk with a frame when she first moved in and was able to retain some mobility and independence. Meals are simple and nicely cooked. Activities were very good before Covid. During the pandemic, the staff have stayed cheerful and positive under very difficult circumstances, and have done their best to facilitate video calls, and visits when allowed by the regulations. The fees were reasonable and the contract is fairer than some other care home contracts I have seen. We are glad that we chose this home for mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Daughter of Resident) published on 5 February 2021 Submitted via Website
Overall Experience
Elizabeth Court have been wonderful during this terrible Covid situation. Ensuring that residents and staff get regular tests. And vaccinations took place in a timely manner. They worked so hard to give the residents the best Christmas possible under very different circumstances.

And the portal system and window visits help a lot in keeping us close to our loved ones

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul D (Son of Resident) published on 5 February 2021 Submitted via Website
Overall Experience
All the staff at Elizabeth Court are friendly and very helpful, nothing is too much trouble. Even during this pandemic they have made arrangements so as my sister and I could visit our mum.

The lounges are large and airy and the food is excellent. Rooms are very clean and residents are always treated with respect and dignity.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul C (Son of Resident) published on 5 November 2020 Submitted via Website
Overall Experience

My mother arrived at Elizabeth Court two years ago having been diagnosed with dementia. It was always going to be a difficult step to take - trusting anyone with the care of an elderly parent is not easy. For the first couple of months, she talked about “going home” whenever we saw or spoke to her but that quickly changed as she made new friends and undertook the numerous activities on offer (she was always pictured in the newsletter taking part in whatever excursion or club that was happening). Elizabeth Court itself has a lovely, bright, friendly atmosphere and the staff are wonderful, always ready with a smile and chat for mum and always available to answer any questions/concerns I have had over the past few difficult months. I couldn’t have wished for better care for her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L W (Daughter of Resident) published on 2 November 2020 Submitted via Website
Overall Experience
During the time Mum has been at Elizabeth Court she has been well cared for by very friendly and helpful staff.

The last few months have been very difficult for all due to the Covid restrictions on visiting and as I do not live locally I have really appreciated being able to have video calls with her. Staff are always polite and helpful when I call and when I was able to visit earlier in the year, hopefully, it won't be too long before I can visit again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve B (Son of Resident) published on 1 September 2020 Submitted via Website
Overall Experience

The staff and management bent over backwards to accommodate my elderly mother just as the Covid-19 outbreak was beginning to bite. Within a day or so of her joining Elizabeth Court the "lock-down" happened. This was not a good time for care homes generally and Elizabeth Court did what they could within the guidelines to allow occasional contact. In my mother's case, we were fortunate that she had a ground floor room, so we could easily have "through the window" chats when we wanted. Face to face socially distanced meetings in the garden were fairly easy to book and they also introduced WhatsApp video calls. My mother couldn't fault the care she received, although she said there were a lot of staff away on sick leave (with COVID around, hardly surprising). She is not a very demanding person, always working on the basis that there is someone in more need than her. However, the staff did their best to keep her looking smart (e.g. washing her hair as she was unable to and even painting her nails).

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Heather N (Daughter of Resident) published on 25 August 2020 Submitted via Website
Overall Experience

One year ago, my mother had a stroke followed by pneumonia, which left her unable to live in her own home anymore. Living in Caterham all my life, I knew which care home would suit my mother for her needs. I chose Elizabeth Court, not only because it is local but I knew she would get top quality care and assistance with daily tasks. We also get regular updates on mum's health and welfare. Since arriving, the staff have encouraged her to walk again and she has met some new friends. Unfortunately, things have changed since the Covid-19 virus but Elizabeth Court have made comprehensive measures to ensure health and safety of all, having regular Covid-19 tests for staff and clients. We can also see our loved ones by making pre-arranged meetings in the garden

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marian F (Daughter of Resident) published on 11 June 2020 Submitted via Website
Overall Experience
During Covid-19 I have been unable to visit my mother, who has Alzheimer's Disease. She has been living in Elizabeth Court Care Home for two years.
The standard of care is outstanding.
Nothing is too much trouble for the staff.
On her 90th birthday, an afternoon tea was laid on for the family and a huge fuss made of Mum.
The kindness of the staff is truly exceptional.
Today I was able to visit Mum in the garden whilst maintaining two metres apart. This meant a great deal to me to be able to see her. The staff set up an area outside taking all the necessary precautions to make this possible - thank you.

This home is very well-led.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S P (Next of Kin) published on 26 March 2020 Submitted via Postal Card
Overall Experience

Everything possible was done to encourage the caree to live as normal a life as possible, whilst being unable to live independently. Staff are very kind, caring and cheerful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P M (Daughter of Resident) published on 28 February 2020 Submitted via Postal Card
Overall Experience

I would like to praise the amazing staff for their care and support of my mum in her final days. She has been at Elizabeth Court around 9-years, and I have always found the staff caring and person-centred. In her last few days, people were even more amazing and finding the right music to create a peaceful atmosphere, ensuring Mum was comfortable and supported tenderly. They were also fantastic with me, answering question sensitively and clearly, making sure I had emotional support and all I needed. The manager and her team are just the best, thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter of Resident) published on 27 January 2020 Submitted via Postal Card
Overall Experience

My mother as been in Elizabeth Court for 14 months and has settled in very well, and is very happy there. The carers are all very kind and understanding to each residents needs. The staff and receptionists are all very helpful and will assist you with any matters.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue M (Daughter of Resident) published on 16 October 2019 Submitted via Postal Card
Overall Experience
This was my father's second stay at Elizabeth Court. We were impressed with the number of familiar staff faces from his last visit in September 2017.
He was welcomed back and when I went to collect him ten days later, he'd obviously enjoyed his stay.
The staff were friendly, inclusive and attentive. I've been back to Elizabeth Court since and staff have been eager to find out 'when's he coming back?'

All members of staff with whom I came into contact with or without my father seemed keen to do their best for him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J N (Friend of Resident) published on 16 September 2019 Submitted via Postal Card
Overall Experience

Today I made an unannounced visit to an old friend who has been a resident at Elizabeth Court for almost three years. I was welcomed most warmly by the staff and joined her in the tea room' for elevensies and homemade cake - delicious. I met several residents who were delighted to greet my wee dog, Lady, and made a great fuss of her. The whole place was spotless and smell-less too. If I need to go into care I would like a home like this.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from M P (Respite Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience

We came for a weeks respite care, following an operation on my shoulder. I am carer for my wife, who has Parkinson's. Our week was all we could possibly have hoped for. We were well fed and attentively cared for by staff who seemed interested in their work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Elizabeth Court.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Elizabeth Court.

Meet the Team (2)

Sue
Sue Job Title:Home Manager

My name is Sue, and I chose a career working within the care industry over 40 years ago. I truly believe that this was my vocation in life. Being able to make a positive difference to my residents and their well-being is one of the many advantages of working with the elderly. I feel that I am a very approachable person and will always take time to listen to anybody who wishes to discuss any areas or concerns with me. I have an open-door policy and am always open to suggestions to improve the well-being of our residents.

Alex
Alex Job Title:Team Leader

Hi, I am Alex, and I am a team leader here at Elizabeth Court. I really enjoying working with everybody at Elizabeth Court, we have a great team here and I am proud to be able to pass on my knowledge to all. Working in a person-centred way allows me to understand what is important to individuals and their families.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elizabeth Court to verify any information. View our terms and conditions. Elizabeth Court has an Enhanced Service -more info.