
I would like to thank ALL the staff at Elizabeth Court for all the wonderful care and attentionS G(Daughter of Resident/Service User)

I was so impressed with the level of caring and effortC T(Friend of Resident/Service User)

At Elizabeth Court - I have been surrounded by caring, professional staffDoris N(Respite Resident/Service User)

I would like to thank ALL the staff at Elizabeth Court for all the wonderful care and attentionS G(Daughter of Resident/Service User)

I was so impressed with the level of caring and effortC T(Friend of Resident/Service User)

At Elizabeth Court - I have been surrounded by caring, professional staffDoris N(Respite Resident/Service User)

Elizabeth Court is situated in a quiet village location in its own beautiful grounds in Caterham. The home provides residential and dementia care for up to 59 customers in homely and comfortable single ensuite rooms.
Elizabeth Court continues to welcome new residents for short breaks and permanent care.
The team at the home work with customers and their loved ones to create detailed care plans to ensure each individual’s health and...
Care Provided by Elizabeth Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Elizabeth Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Elizabeth Court for full pricing details and T&Cs.
Contact Elizabeth Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Suzanne Lewis (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (59)
Visiting
- Elizabeth Court welcomes visitors.
Parking
- Onsite parking is available, including disabled spaces.
Elizabeth Court Reviews (102)
Elizabeth Court has a Review Score of 9.6 (9.610) out of 10, based on 23 reviews in the last 2 years.
Over all time Elizabeth Court has 102 reviews.
Very helpful. Rooms excellent. The carers are very helpful and kind. I am here after a broken hip and could not have better care or attention. I came here for respite but may stay as I am nearly 90 and won't think I will find a better place.
My mother at 97 years old has blossomed since arriving at Elizabeth Court. The staff are very caring and supportive of all her needs. I do not worry about her at all. I visit regularly and she is always happy. When I take her back if we have been out she always says 'home sweet home' when I take her to her room. This means the world to us as a family.
I want to thank all the staff at Elizabeth Court for the sensitive and loving care given to my mum throughout her almost three-year stay, especially in her final weeks. Everyone rallied around to try to make her as comfortable as possible and to support me and the wider family. Communication was well managed across the various agencies, and when I was seeking more help, staff were understanding of where I was coming from and were prepared to go out of their way to assist. I don't know how they do it.
Mum has taken a while to settle, but all staff have gone out of their way to help her. The home is so comfortable, the food is excellent, and the activities enjoyable and appropriate. But the biggest asset in the home is the staff. They are united as a team, always cheerful, always doing a little bit extra, with a smile!
A very friendly, welcoming environment for both residents and visitors. Everywhere is always spotlessly clean. My mother looks so well cared for and is very happy here. She tells me the food is very good, as do the other residents. It is very reassuring to know Mum is safe and settled.
After an extensive tour of local homes, Elizabeth Court stood out. Since my parents moved in, the home has not disappointed. The staff are amazing! Always bright, cheerful, attentive and the kindness is overwhelming. The recent Halloween party portrayed how interactive and inclusive activities are. The home is truly a 'care home' where care is paramount. A cheerful, bright and inspiring home - thank you.
Mum lived very happily at Elizabeth Court from December 2018 until her death at the age of 102 in August 2022. The love and care Mum received from the staff was second to none, particularly in the last few months of her life when she was mostly confined to bed and receiving end-of-life care. My sister and I always had complete peace of mind that Mum was well looked after and safe and that, should there be a problem, my sister, as mum's nearest next of kin would be informed immediately.
I came to Elizabeth Court in 2021 owing to ill health and I found the home to be a most welcoming home, the care and support are so good. I wasn't walking when I first came here, but with the care and support, I am walking and enjoying life.
My mum's recent respite experience was excellent. She enjoyed her stay immensely. The staff at Elizabeth Court are so friendly and warm. The atmosphere is very homely and comforting. After looking at several care homes Elizabeth Court was definitely the right choice for our mum. When we have to go to full-time care we will definitely request Elizabeth Court. We can't thank the team enough for how they cared for Mum.
Our Mum moved into Elizabeth Court nearly 8 years ago as she was not safe at home and would wander from her house night and day, had many falls and following the passing of our Dad was confused and distressed. Mum needed around-the-clock care. The care has always been exceptional, the staff, many of who have been there since Mum moved in, are kind and caring. They chat to Mum and although she is no longer able to communicate, Mum smiles a lot. The food has always been well presented and a cake is always made especially on birthdays. The chef and her staff make a special effort to ensure the food is of a high standard. I would highly recommend Elizabeth Court to others.
Mum has been a resident at Elizabeth Court since before the pandemic. The staff know her well and have adapted over that time to her changing and increasing needs. I have been able to rest assured that she is in safe and caring hands. I have found the staff to be friendly, polite, kind and warmly professional and am sure mum is in the best place.
A welcoming reception area - clean, tidy, roomy, light. A member of staff had difficulty in locating one of my friends but a big plus is the number of staff present. A chair was offered and brought to each of the 2 rooms I visited which was a welcoming gesture. I witnessed kindness and courtesy to the residents too. The rooms were small. I received comments that there are few activities present but I did see a resident enjoying a table activity.
Thank you for taking the time to review Elizabeth Court and we are pleased that you rate our overall experience as very good. I will ensure that our team is aware of your kind comments. We have different sizes of rooms at Elizabeth Court and always aim to accommodate our residents' wishes for their...
Mum seems happy and has settled in well. She says it's friendly.
Elizabeth Court is better than home from home! My mum is treated with the greatest love, care, and respect anyone could wish for. Throughout these unprecedented times of the pandemic, everyone has worked above and beyond to ensure both the safety and contact with my mum continued. Words cannot express my gratitude to this amazing home. Thank you all.
Lovely feel about Elizabeth Court. Everything we've seen is clean, fresh, and airy with lots of natural light. The staff/carers we've met are very caring and friendly. Our friend is very happy here and says the food is lovely.
My wife became a resident on 6th July 2021. This was after I had been her carer at home for years (24/7). We had been determined not to 'put' her into care but the situation worsened and we were advised that she (and we) would be better off if she was in full-time professional care. We knew about Elizabeth Court from friends who had relatives there, so we visited and arranged for her to stay there. The entry arrangements were dealt with very efficiently and we were so pleased with the lovely en-suite room. She has settled in very well and we can not praise all the staff too highly, as evidence all the excellent ratings.
We have been impressed by the friendly staff, professional standards set, and all aspects of my mother's care since July 2021.
My mother describes the food as 'delicious' and the staff as 'very kind'. The home always looks and smells clean and the staff are responsive and caring.
My mother moved into Elizabeth Court in June and as a family, it was a very difficult decision to 'hand over' responsibility of mum as her dementia worsened and my dad was struggling to cope. But we needn't have worried as right from the start the staff have been wonderful and included us in decisions about mum. All the staff treat mum so kindly and with great respect.
I have had a very satisfactory experience because the care of the residents is very good. Everyone, from the top down, is extremely friendly and has always been kind. Any bumps along the way are very soon sorted for the benefit of all. I fully recommend this care home to all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Elizabeth Court.
Accreditations
There are no accreditations posted yet for Elizabeth Court.
Meet the Team (2)

My name is Sue, and I chose a career working within the care industry over 40 years ago. I truly believe that this was my vocation in life. Being able to make a positive difference to my residents and their well-being is one of the many advantages of working with the elderly. I feel that I am a very approachable person and will always take time to listen to anybody who wishes to discuss any areas or concerns with me. I have an open-door policy and am always open to suggestions to improve the well-being of our residents.

Hi, I am Alex, and I am a team leader here at Elizabeth Court. I really enjoying working with everybody at Elizabeth Court, we have a great team here and I am proud to be able to pass on my knowledge to all. Working in a person-centred way allows me to understand what is important to individuals and their families.
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