
I would like to thank ALL the staff at Elizabeth Court for all the wonderful care and attentionS G(Daughter of Resident/Service User)

I was so impressed with the level of caring and effortC T(Friend of Resident/Service User)

At Elizabeth Court - I have been surrounded by caring, professional staffDoris N(Respite Resident/Service User)

I would like to thank ALL the staff at Elizabeth Court for all the wonderful care and attentionS G(Daughter of Resident/Service User)

I was so impressed with the level of caring and effortC T(Friend of Resident/Service User)

At Elizabeth Court - I have been surrounded by caring, professional staffDoris N(Respite Resident/Service User)

Elizabeth Court is situated in a quiet village location in its own beautiful grounds in Caterham. The home provides residential and dementia care for up to 59 customers in homely and comfortable single ensuite rooms.
Elizabeth Court continues to welcome new residents for short breaks and permanent care.
The team at the home work with customers and their loved ones to create detailed care plans to ensure each individual’s health and...
Care Provided by Elizabeth Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Elizabeth Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Elizabeth Court for full pricing details and T&Cs.
Contact Elizabeth Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Suzanne Lewis (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (59)
Visiting
- Elizabeth Court welcomes visitors.
Parking
- Onsite parking is available, including disabled spaces.
Elizabeth Court Reviews (102)
Elizabeth Court has a Review Score of 9.6 (9.610) out of 10, based on 23 reviews in the last 2 years.
Over all time Elizabeth Court has 102 reviews.
Mum went into Elizabeth Court in April this year. After a short period of settling in she is now happy, comfortable and very well looked after. The staff are very caring, attentive and always ready to help in any capacity which gives me complete peace of mind.
Mum has been at Elizabeth Court for just over a year. Whenever I visit, the staff are always welcoming and know who know who I am. I like that there are planned activities and outings that mum is encouraged to join in and we are invited to as well. I like the 'extended family' atmosphere. Most importantly mum appears content and comfortable.
My husband who has Alzheimer's and dementia was discharged from the hospital having had pneumonia into Elizabeth Court, originally for two weeks. However, he was cared for so well and he was clearly happy and settled that we decided that this was a good place for him to be. All the carers are kind and very caring and treat him as an individual. There are many activities and every effort is made to make sure that the residents are happy and content. I would thoroughly recommend the home to anyone who wants their loved one to be cared for as they would be in a loving homely environment.
My mother went to Elizabeth Court because she had dementia and was struggling to live at home after my dad died. The care home were fantastic. They really supported us as a family to get my mum installed and treated her with kindness and respect. My mum wasn't easy as the dementia had taken away her social skills but the carers understood this and worked hard to understand her more. She had also got to the point where she didn't like washing, but they tackled this firmly and kindly and helped her to look presentable which we appreciated. Sadly my mum passed away unexpectedly; the care home dealt with this as well as we could have asked them to. I would recommend this care home to others.
My mother initially went for respite and will now continue to stay. Everyone without exception has been as kind and supportive to my mother and to me offering advice at this difficult time. Thank you. Elizabeth Court always looks inviting and has such a friendly atmosphere - the food always looks and smells delicious. The activities programme is varied and interesting. The relief of knowing she is safe is so very reassuring. Thank you again.
We as a family have been very happy with the care that has been provided for our mother. Our mum has taken part in many activities singing, dancing, puzzles, planting beans, church services and watching films about D-Day. All the staff have been amazing keeping is informed with her daily routine. I have been nearly every day and have got to know some of them very well and happy to ask questions and just talk about the day. The staff are always smiling and happy (these are mum's words and lovely food as well)
Happy here, well cared for.
Thank you for taking the time to review Elizabeth Court and were pleased you rate our care and support as excellent. Were pleased you chose Elizabeth Court as your home and were glad you're happy. My door is always open to discuss all aspects of care and day-to-day life at Elizabeth Court.
Always a welcoming smile when you arrive, and a nice bit of banter from the staff. They all interact well and are always cheerful. Mum seems happy and we don’t have any worries with the home. I would recommend it, maybe I’ll be there in a few year's time. Thanks guys.
My mum has been resident for several years. The staff are shining stars of Elizabeth Court. They are kind and most of all they are caring of their residents and treat them with respect. I would recommend Elizabeth Court to anyone who has a loved one that needs a lot of extra care.
to lots of people.
The staff at Elizabeth Court are wonderful. They have consistently treated both my mum and my family with kindness, empathy and respect. They have encouraged my mum to build on her interests and to actively engage in these, in the home, which in turn has increased her confidence and sense of personal achievement. I honestly don't know where we would have been without them!
After Covid my mother was diagnosed with vascular dementia, living at home no longer became sustainable. As an independent individual, the last thing my mother wanted was to leave her own home. After several attempts and subsequent escapes, she moved into Elizabeth Court. The staff made her feel safe and cared for through a deep sense of compassion, professionalism and buckets of humour. When returning to Elizabeth Court from recent hospital visits my mother always felt she was returning home. Our family feel an enormous amount of gratitude to all the staff at Elizabeth Court.
Realising that on discharge from hospital your father will not be able to return home is a shock. You are placing him in the hands of the unknown as he will need a care home. It is a difficult time. Thankfully we found Elizabeth Court. Our fears are allayed by an excellent, friendly, and knowledgeable team led by a formidable and very professional manager and deputy manager. My father is happy. He is well looked after and is building a really good rapport with the staff and management, and meeting other residents. To everyone at Elizabeth Court a very big thank you.
From my first phone call, I knew this was going to be the place for my mother-in-law. Extremely helpful, arranged an assessment later in the afternoon at the hospital and called later in the afternoon to confirm they would be able to meet all her needs. Every member of staff has been welcoming which made my mother-in-law settle in very quickly. She has really enjoyed her 6 weeks at Elizabeth Court and made many friends. Physical and healthwise has greatly improved which has allowed her to return to her own home.
I strongly believe the care provided is outstanding. This is due to many factors including the excellent carers and support staff, the extra activities including arts and crafts and gardening club, the fantastic range of variety of food and drinks on offer every day. This care home is amazing, the resident that I know is loving it here and is very happy.
My mum came to Elizabeth Court after a fall - she had spent two weeks in the hospital with a urine infection and needed 24-hour care when discharged. I used to work past Elizabeth Court and always got a lovely feeling from the residents in the garden, so they were the first place I called. One lady answered the phone and couldn't have been more helpful. Two members of staff assessed Mum in hospital the following day, and my mum was transferred to the home the next day. The care she has received has been outstanding, and she settled very quickly. She is now a permanent resident.
Perhaps more activities would stimulate more; however, I am aware of my mother's condition. Overall, I am very happy with the care my mother is receiving. Thank you to them all at Elizabeth Court.
Always pleasant atmosphere. Staff friendly and attentive. Always happy to discuss any issues and eager to solve any problems. I feel my mother is safe and well looked after here.
I have been visiting Elizabeth Court for the past seven years where both my mother and uncle have been residents. I have always found the care provided very professional and caring. The staff are always pleasant and welcoming. I would recommend Elizabeth Court.
We are very happy and feel extremely lucky to have Mum at Elizabeth Court. The rooms and communal areas are lovely and the garden will be lovely in the summer. She is well cared for and we feel very relieved that she is now being looked after twenty-four hours every day. Our experience with her previous care home left us frightened for her safety and wellbeing, so it's a huge relief for her to be where we know she is safe.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Elizabeth Court.
Accreditations
There are no accreditations posted yet for Elizabeth Court.
Meet the Team (2)

My name is Sue, and I chose a career working within the care industry over 40 years ago. I truly believe that this was my vocation in life. Being able to make a positive difference to my residents and their well-being is one of the many advantages of working with the elderly. I feel that I am a very approachable person and will always take time to listen to anybody who wishes to discuss any areas or concerns with me. I have an open-door policy and am always open to suggestions to improve the well-being of our residents.

Hi, I am Alex, and I am a team leader here at Elizabeth Court. I really enjoying working with everybody at Elizabeth Court, we have a great team here and I am proud to be able to pass on my knowledge to all. Working in a person-centred way allows me to understand what is important to individuals and their families.
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