Glendale

Many thanks, Glendale for the care that you provide.

A dear friend is now living in this care home. I visit him as often as I can (I live 75 miles away) and on each visit, it is clear to me he is being looked after by the caring staff. Due to the distance I travel to visit my friend at this care home, so not many visits, I cannot give a more accurate review. However, I have found the staff and manager very helpful on each of my visits.

I've not met a single member of staff who isn't kind and caring and this creates a friendly and relaxed atmosphere throughout the home.

My mum does not participate in the many activities available to residents and spends most of her time in her room. She does not want to have any outside contact ie. television/radio. She spends most of her time resting.

Let's hope the Covid restrictions can be eased in the coming months.

My mum has been in Glendale for the last 12 months. Mum is being very well looked after at Glendale. Super support from the team at Glendale. Thank you for treating Mum with care and respect.

Thank you all at Glendale. You are all greatly appreciated.

Very clean and friendly people, and my friend is very happy here.

My 96-year-old mother was diagnosed with the coronavirus and became extremely unwell. Her care during this worrying time was exceptional. Even though the staff are under extreme stress and pressure, they were unfailing in their care, support and reassurance of this frail lady of whom we are very fond. She lived in a granny annex in my home for over twenty years until four years ago. Now she has are and 24-hour support.

I believe this care home has the well being and happiness of the residents at its heart. Staff are uniformly helpful, caring and professional. My mother feels cared for and nurtured. A place of kindness.

I am taken very good care of. All the carers are lovely and can't do enough for me. I would very happily spend the rest of my life here, and one person thinks I will live to 100, which I wouldn't mind as long as I was active.

I find the staff here top class. Having worked in customer-based industry for 40 years your team deserves credit and are a good sign that Anchor works well with customer relations.

My father has been in Glendale for the last 10 months. He had lived on his own for 3 years until things got too much for him at the age of 93 with a new diagnosis of Vascular Dementia. It took him a few months to settle in and he became quite confused and angry at times. The staff were absolutely fantastic and he is very settled now and seems to have become more of his old self. I am so relieved that he has moved to Glendale and especially at this time as I know he is completely safe and very well cared for. He loves his routine and although that has changed a little since moving in, he has a new routine which he is very comfortable with. He is a man of few needs, but routine is important to him and the staff at Glendale have responded fantastically to this. I can't praise them enough; there is absolutely no way he would be as content if he were still at home with carers or was being looked after by family.

Amazing home and amazing staff.

The most important thing is that Mum has settled in and is happy.

Mother has been a resident at Glendale for about 15-years now, and during this time, she has been happy and well cared for. She has a lovely room with lots of her belongings and is encouraged to be as independent as possible with help close at hand if needed. The staff are very helpful and approachable, and I am always made welcome to speak with them. I am always contacted immediately when there is any reason for concern or other important issues. Over the last few months, all of the staff have worked so hard to make sure the residents are as safe as possible. There is always a choice for meals, and residents dietary needs are met. When I am away, I can relax knowing that Mother is happy and well cared for.

My 98-year-old mother has been a resident of Glendale for the past 8-years. She suffers from Parkinson's disease but is sound in mind. In that time, she has received care that has been second to none - so much so, that she regards the carers and staff part of her family! She has always been looked after with kindness and sensitivity for which we have been particularly grateful during this difficult time when family members have been unable to visit. The staff have gone over and above the call of duty to make sure our mother is happy and comfortable. They have also kept me, my sisters and brother, up to date with any health issues or concerns they may have about our mother and acted quickly to remedy the situation. I would have no hesitation in recommending Glendale care home.

My mother has settled into Glendale very well, and that is all to do with the care and compassion in the day to day living at Glendale. The layout is based on small units that feel more family orientated than a care home. My mother tells me how lovely the staff are and how happy she is there, and that is the most important thing. During Covid-19 I have not been allowed to visit, but there have been daily video calls which mean that my mother remains safe, and we are still connected.

My mum has been in Glendale six months now and has had excellent care throughout. Staff extremely helpful when I ring for updates, and I always receive a happy, warm, welcome when visiting. Mum gets plenty of attention and enjoys herself there. Highly recommend, I cannot fault it.

Glendale is like home from home for my mum, and the whole team is one big family. The standard of care my mum receives is excellent. She is never in her room and enjoys the daily activities. Glendale is always clean and well maintained. Food options are great, and the staff and management are so caring. We cannot fault it - 5*.