Greathed Manor

My daughter has been a resident for the past six years. In that time, both my wife and I have been very happy with Greathed Manor, the way it is run, the calmness of the building and every member of staff. Our daughter is treated so well.

The staff can't wait to do things for you, they're very, very nice. Even when I am horrible they are still okay. Everywhere is clean and everyone is professional. Oh yes, the people here treat me with great respect.

I really appreciate the care I've received these past three weeks and the encouragement to do the best I am able for myself. I couldn't wish for better treatment for recovery and to get back to my old self. Thank you so much to the Greathed Manor staff.

My mother spent the last week of her life being cared for at Greathed, the whole team were so kind and caring towards her and so kind to all the family. We are so grateful to everyone there. Thank you so much.

My mother was placed in Greathed in February whilst in lockdown as I could not care for her at home due to lack of staff because of Covid. From the moment she arrived the staff went above and beyond. Always ready with a smile and to talk to her. The catering staff were amazing. My mother was refusing to eat so the head cook came to speak with her to see what he could prepare to entice her appetite. The rooms are spacious and very clean. The management and all staff are always on hand and available to speak to. I was unable to visit because of Covid but they video WhatsApp me nearly every day. Unfortunately my mother died in March whilst at the home. It was late at night but the night staff were incredible. Very caring right to the end. Mum was really happy there the last few weeks of her life and I can't thank you all enough.

The home is outstanding in every way, I can't fault it. The staff are especially good, and nothing is too much trouble for them. We feel ourselves fortunate that our mother is a resident in such a lovely home. The home is also lucky in having such an excellent cook.

The kindness and care of mum has been exemplary. Without exception, each and every carer goes that extra mile. A wave, a hug, a kiss on the cheek, a cheerful 'hello'. Mum's room is beautifully maintained and everywhere smells clean and fresh. The manager is always on hand to answer any query or worry and you are never ever made to feel a nuisance. All in all, wonderful.

The staff are always polite and freindly. This had helped so much with my Nan settling in as she is a new resident. There are always appropriate activities taking place, which keeps my Nan busy. The care staff have made both my nan and our family feel so welcome, and nothing is ever too much trouble.

First-class - I am so well looked after and it is a delight to be here. Thank you.

During the Covid pandemic, I have found since the first meeting called on 16th March, that care at Greathed has been well organised and well carried out. From our first call to reception, the staff have gone out of their way to accommodate our family in the request for visits, telephone and zoom calls and when birthdays etc have occurred they have gone out of their way to make it as special an occasion as possible in their very difficult circumstances. They have always remained cheerful and polite.

I love everything about this nursing home. When we first came to view, I knew this was the one, and it hasn't disappointed, my mum's room, the staff, the facilities, catering and entertainment, I could go on and on and on. Everyone works really hard to make sure all residents and family are happy. Best decision we made bringing Mum here.

Lovely setting.

With a very few exceptions mum has been treated with great care and dignity and any concerns listened to and acted upon. It has been a wonderful and welcoming home and proved its worth during the coronavirus pandemic when the early decision to "lockdown" saved many lives I am sure.

My husband has only been in this nursing home since 7th October (having come from 3 years and 9 months in another care home). This is a lovely home and lives up to the 'good' ratings in all areas given. It has the potential for being excellent in all aspects of the care here. There perhaps needs to be a desire in all staff to raise their standard to the very best of their ability. Already there are several outstanding carers and two of the management/leader team likewise. (As in both homes, I have been mostly a daily visitor, I have much time for communication and observation).

Her eyes have been tested and hearing all in a week. Her care is exceptional, all staff are fabulous. I'm booking myself in if I could for some TLC!

I can't tell you how nice my experience has been visiting my friend. All the staff I have met have been kind, friendly and caring. Not once have I not had a smile from anyone. I can only thank everyone for dealing with difficult situations with compassion. Nothing seems too much trouble. Also, the building is beautiful and doesn't feel clinical but homely. Thank you all.

Dad was at Greathed Manor for 18 months. It was his decision to give up independent living and after research opted for Greathed Manor. Dad and the family were welcomed at any and every time we visited. Problems were resolved easily and all decisions were made for the benefit of the residents. Involved and strong management cascaded through the operation with encouragement to staff to add to skills for the benefit of all. Dad died at Greathed manor with dignity and love.

Mum has been at Greathed Manor since March 2017. We were made to feel really welcome. Staff are really friendly and helpful. Lots of activities if residents want to join in. The grounds are beautiful. I would recommend Greathed Manor to anyone looking for a nursing home for a loved one.

My relative was very settled and happy at Greathed from the minute she arrived. The staff care greatly about every resident and take the time to get to know them. In the latter days, they managed to raise a smile from her, even though I couldn't. She loved them all dearly and it was clear how well they looked after her and how fond they were of her. The staff go above and beyond, both for the residents and their family. It is also a wonderful setting - absolutely beautiful, and rooms are spacious. There's also great food and entertainment for those residents who wish to join in. I can't speak any more highly!