
having seen many other homes this one is by far the best and outstanding!!Peter M(Son of Resident/Service User)

I am completely certain that she is in the best place possible for her at this stage of life.Moyra M(Daughter of Resident/Service User)

Overall, the entire team at Limegrove are outstanding.Sophie L(Granddaughter of Resident/Service User)

having seen many other homes this one is by far the best and outstanding!!Peter M(Son of Resident/Service User)

I am completely certain that she is in the best place possible for her at this stage of life.Moyra M(Daughter of Resident/Service User)

Overall, the entire team at Limegrove are outstanding.Sophie L(Granddaughter of Resident/Service User)

Limegrove in East Horsley is operated by the Anchor Hanover Group. It is a purpose-built home, supporting up to 55 older people to live a comfortable lifestyle, as well as providing dementia care. It is located close to the Surrey Hills Area of Outstanding Natural Beauty.
The home continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays and long term care.
The...
Care Provided by Limegrove
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Our colleagues at Limegrove will be happy to discuss our fees and what is included in these.
The price(s) shown are provided by the care home. Contact Limegrove for full pricing details and T&Cs.
Contact Limegrove to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Stephanie Ensor (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2002
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
Visiting
- Visitors are welcome at Limegrove.
Parking
- Onsite parking is available, including disabled spaces.
Limegrove Reviews (82)
Limegrove has a Review Score of 9.8 (9.796) out of 10, based on 21 reviews in the last 2 years.
Over all time Limegrove has 82 reviews.
An excellent care home and I'm extremely happy here.
The staff are always friendly and willing to go out of their way to help. The covid restrictions have obviously made things very difficult for all, but any requests I have are dealt with quickly and when I go to visit my mother the staff working with her are always attentive and caring.
Always friendly, helpful staff who care about my mother. Despite the most difficult year and my mother only recently becoming a resident before COVID, the staff have done an amazing job to keep residents as well as they could. The carers in the UK have been underestimated. Limegrove staff have gone the extra mile.
I have found Limegrove to have a happy atmosphere, a sense of 'family' where laughter and compassion are demonstrated on a daily basis. My (rather difficult!) mother has settled in well and is no longer fearful, despite the confusion arising from her condition. Her health has improved since she arrived.
I should be pleased if you would pass on my thanks to all concerned for looking after my husband so well. He always looks immaculate and has settled in very well. The staff are always so friendly and helpful and provide the best possible care that I could wish for.
A truly wonderful and extremely caring environment. My mother had three 'bonus' years here which was down to the exceptional staff who looked after her. I have marked the home faithfully as 'excellent' throughout. The only mark that only scored 'good' was the activities. The activities were first-class when dedicated members of staff were assigned to these tasks. This has suffered a little due to the new working methods. A brilliant home - which I would have no hesitation in recommending. Thank you Limegrove.
Thank you for your review of Limegrove. We will ensure that our staff team are aware of your kind comments. We have an all-team approach to activities to ensure that we cater to all of our residents' interests. Our activities are planned on a daily, weekly and monthly basis and we regularly review these with the feedback of residents and relatives.
Over a time span of a week recently my father lost mobility and became quite dependent on others for all his daily activities. The superb staff acted promptly in discussing a care plan with me and notifying the GP. A physio also came in to assess him and formulate a mobility plan. As an independent professional she commented to me how impressed she was with the staff in the home and how dedicated, caring and efficient they were. She said how lucky I must feel to have my relative living there and how it must being peace of mind that he was so well cared for. I totally agree with her. My father adores the staff who care for him and they have become extended family to him and very important in his life. I do have peace of mind and am forever grateful that following a respite stay there he decided he did not want to go home but make Limegrove his home for life.
I visited my Dad during a week of the COVID outbreak. The visit was very well organised and the safety of everyone was secured. My dad was well prepared for the visit and was brought to the garden in a caring and dignified way. Although he was confused, his carer was extremely reassuring and was able to ensure he stayed calm and de-stressed. I was so impressed by the attention and love she gave him in an extremely difficult context. Limegrove has proved to be an excellent place for my dad to spend his final years. It is comforting and reassuring to know he is so well cared for.
Bless you all.
The staff know the patient's names and have a caring attitude. I have not been there at mealtimes but gather that the food is good.
My mother was a resident at Limegrove care home in East Horsley from 2017-2019 and the staff looked after her with care and dignity right up until the end. They treated our family with great kindness allowing us to stay with our mother in her final days. We are extremely grateful to the team at Limegrove for their compassion and kindness.
My Mother sadly has had to go to another care home with nursing as she now has zero mobility and Limegrove could not accommodate her medical needs any longer.
As we live in the USA you cannot just "pop" in for a visit, therefore, having to rely on the telephone and the willingness of the staff there to facilitate this.
I came back in March of this year and noticed immediately how adapted my mother had become and, on some days chose the activities over spending time with me and of course this is exactly what you hoped for!
The care home manager and his team I truly cannot fault in any way at all and would love to mention them all by name but the review sadly does not allow for this but for any of the staff that read this, a huge thank you to you all from myself, my wife and daughter and I know also from mum.
I am very happy and impressed with mum's care.
Food is a bit dull and uninspiring. The rooms are a bit worn and in need of redecoration. The staff are very caring and treat the residents with respect and affection. The activities have improved immensely in recent months. Some agency staff still don't have name tags.
“Thank you for taking the time to review Limegrove and we are pleased that you are likely to recommend this home. We are keen to directly address your concerns regarding the atmosphere inside our home, as we take these issues very seriously. We thank you for your co-operation thus far.”
We are more than happy with the way all at Limegrove are caring for my mother, who at times, cannot be the easiest person to care for.
Limegrove is situated in beautiful countryside but only 5 minutes walk to local shops, a bowling green with seats around, a community centre and a church. I came here suffering from terrible depression, but within a week I knew this is where I wanted to be. Every week we have a minibus trip, a quiz, seated exercise and various crafts. For those who sadly are unable to enjoy these things, our carers are there to attend to their needs. They do an excellent job. This is a happy, cosy home. I love it.
When I have visited the staff have been most helpful. I had lunch with my mother recently and this was most acceptable. Staff were doing their best in difficult circumstances.
It gives me a much needed break. All the staff welcome my husband on each visit and look after him well.
Left my mother with a certain amount of trepidation for a period of respite. First time ever and needn't have worried at all. From the moment we arrived, she was treated with courtesy and kindness from every member of staff we encountered. The home appears to be a happy place for both staff and residents. Surroundings are comfortable and immaculately clean. My Mum has some dementia but she said the food was excellent and the care staff were so good to her. Lots of activities going on for those who wish to participate but others are welcome to watch. So thank you to everyone who looked after her and see you in the New Year.
Staff are caring and understanding. My wife is content but owing to her dementia. She does not always understand but the staff always look after her. The staff always understand if I have any problems and deal with them in a professional manner.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 April 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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