Linden House

After visiting a number of homes in my area because I wanted to find the right care and the right place for my mother to stay. I met with the manager and from the moment I met her I knew I had found the right place. It was homely. The home itself is warm, tidy, clean and smart. Her room is lovely and very homely and we have been encouraged to make it mums personal space. There are lots of weekly activities planned. The residents are included in decisions such as meals and activities but also have their own independence and encouraged to make their own decisions. I have been with mum at meal times, the food looks delicious. Whenever I visit, I am always offered a cup of tea and made to feel welcome. The professionalism of the manager and everyone that works there is second to none. Nothing has been too much trouble so far. I am completley satified so far with the care that mum is recieving. They have not just supported mum but all of us as well. Highly recommend.

I am very happy with the care my aunt receives here. She is settled and enjoys the food. Staff are helpful and welcoming and treat her with respect and dignity making allowances for her wish to sometimes remain in her room. It's a relief to know that the staff are looking out for her and call for help as soon as medical assistance is required.

Training and health and safety must be of very high standards as my mum, who is very immobile, has not encountered any falls or mishaps to my knowledge.

My mum has been a resident for nearly 4 years. I have always been very happy with her care and when any small issues arise they are dealt with promptly and professionally. Mum has had some serious health issues and the staff have looked after her diligently and with compassion. We feel reassured she is in good hands. There has been a lot of refurbishing and upgrading recently. The home is bright clean and welcoming. There are more permanent staff and less reliance on agency staff, giving continuity of care and happier staff. I am now retired but worked in this sector for many years and feel I have an extra insight.

A friend of mine has been here for a year and I visit her regularly she is very happy here. The staff are friendly and caring.

I usually accompany my wife to visit her Auntie and have found Linden House to be a very pleasant place to come to. It is very relaxing and the staff very nice to both of us. She seems very happy here and we always leave her knowing she is happy and well cared for.

Could not ask for a better home for Auntie. Staff very helpful and friendly. A pleasure to visit Auntie in such a caring place. We are very happy knowing that we made a good choice for her.

Mum has been cared for with expertise and kindness. I have been impressed with the level of support and genuine concern. Thank you for all your help and support.

Mum was there for about 18 months in all. At first, it was strange for Mum but she soon settled in and made friends. The staff were so welcoming and made Mum feel at home from the start. Mum had a good laugh and was a real character. The home is always spotless, lovely, great food, caring staff and welcoming. The refurb looks great, residents say it looks lovely, nice and bright, that's important. I visited Mum 2-3 times a week. Mum was always clean, well dressed, happy and well fed. We always had a laugh with the staff and I always felt part of their family. Friends and family visited Mum and had great things to say about the place, we all knew Mum was in great hands. Peace of mind meant the world to us all. Towards the end, the staff were just amazing, so loving, caring and supportive, just going the extra mile for us all. I cried and they cried (my Mum was their Mum) that's how I felt. Staff came to Mum's send off. That says so much. A genuine, caring, wonderful, dedicated team. You don't often find that in a home. 10/10

My sister who is a resident is comfortable and well cared for in the unit. She is satisfied with the people who care for her. I am pleased that the people who care for her are happy and do have an interest in her care and her being happy.

My aunt has been very well looked after at Linden House. Her bedroom overlooks the garden which she enjoys. The staff are very friendly and kind to her. She is safe and feels at home and I'm happy because she is happy.

My aunt has been comfortable and has stayed at Linden House for over 2 years. The staff are polite and kind to her and support her comprehensively.

My mother has been resident for 3 and a half years and in that time, has been very well cared for and seems happy with life here. Originally, we looked around many residential care homes and chose Linden House for its all-around friendliness, clean appearance and value for money. Since then, we have not been disappointed. Despite the frequent staff changes, the level of care has been consistently high.

Ten out of ten for me. So good with my mum, the care package is perfect, my mum is very settled and that takes a lot of time, effort and hard work. The team at Linden House should be very proud of themselves.

Good - interesting people, nice surroundings and good food.

Since my father died, the home helped mum come to terms with his loss. They have spent time talking to her about dad and keeping her busy so she does not get upset.

Her general care continues to be good.

To a younger person living independently, a care home is a daunting environment but to the residents who need the care, it is a lifestyle that they come to accept and probably enjoy. I offer my highest praise for the professionalism of the management and staff at Linden House and my thanks for the excellent care they provided for my mother.

My grandmother has recently moved in and has settled brilliantly due to the excellent care, particularly allowing her independence of choice etc. They have been so welcoming to her and to us as a family - best decision we ever made!

Mum receives very good care.

I'm very happy with Linden House. The staff are very nice and kind to me. The food is good.