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Linden House

9 College Road, Epsom, Surrey KT17 4HF
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I cannot express just how fabulous all the staff areK K(Friend of Resident/Service User)
Linden House, Epsom
Very caring, efficient and charming staff. Always recommend this home.M H(Wife of Resident/Service User)
Linden House, Epsom
she couldn't stop raving about the foodS A(Friend of Resident/Service User)
Linden House, Epsom

Linden House, ideally located near the scenic Epsom Downs, provides a homely, warm, and welcoming atmosphere for individuals seeking dementia care on a permanent or respite basis.

At Linden House, the dedicated team of caring and qualified staff uphold a culture of respect for each individual resident. They believe in nurturing aspiration and independence to the fullest extent possible, empowering residents to live fulfilling lives.

The residence boasts spacious accommodation and a...  

Care Provided by Linden House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,600
Residential Dementia CareFrom £1,600From £1,600

Subject to assessment

Contact Linden House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Willowmead Residential Home Ltd
  • Private Owned

Person in charge

  • Reshma Tupsy(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Linden House is always delighted to welcome visitors. On arrival, you will be warmly greeted by the dedicated team.

Parking

  • Linden House is thrilled to be one of the few care homes in Epsom town centre with a dedicated car park available to visitors, on-site and completely free of charge.

Linden House Reviews (135)

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9.9

Linden House has a Review Score of 9.9 (9.905) out of 10, based on 40 reviews in the last 2 years. Over all time Linden House has 135 reviews.

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Showing 135 reviews matching selected criteria
Review from S H (Niece of Resident) published on 9 July 2026 Submitted via Website
Overall Experience

My uncle is a resident at this care home, every detail of this care Home seems to be carefully thought out from the activities to the music played during dinner times and lunchtime. I love all the small details that they do here to make every day feel special. I love the menus that they provide to the day trips out for resident and relatives. It's so lovely to see so much care being put into not only my Uncle and the other residents but also the families of each resident which clearly mean a lot to management and staff as they are always warm and welcoming. If there's ever an issue the team seemed to do everything in their power and more to make sure things are rectified and all remains smooth. My uncle used to get really anxious if he had an appointment to the doctor or the Barber and now he gets his hair done regularly without any fuss, it's great to see how relaxed he is in the care home environment

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Review from E B (Granddaughter of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

Lovely environment, especially with the silent disco- a lovely activity.

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Review from G S (Resident / Service User) published on 12 June 2026 Submitted via Postal Card
Overall Experience

Excellent home. As soon as I drove in everything was perfect. Abundance of food and drink.

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Review from D J (Daughter of Resident) published on 8 June 2026 Submitted via Postal Card
Overall Experience

I cannot praise Sach enough for his help & tenacity in providing a place for my mother at Linden House. All the care staff have been most helpful in making my mum's move to the home very welcoming & most of all listening to my mum's requests providing her with dignity & respect at all times.

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Review from Terry O (Brother of Resident) published on 5 June 2026 Submitted via Postal Card
Overall Experience

Linden House has recently been redecorated and it looks very smart. The staff are extremely caring. Overall a very happy and positive home for my brother.

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Review from Clive B (Son of Resident) published on 5 June 2026 Submitted via Website
Overall Experience

My mum has been a resident at Linden House for over three years and on my frequent visits I can see that it truly feels like home to her. The staff are wonderful and there is always such a friendly and happy atmosphere throughout the House whenever I visit. Mum has made some nice friends and really enjoys joining in with the various activities when she is able. She is Happy and her dementia has not progressed and I feel reassured knowing she is in an environment where the staff genuinely understand her needs and know how to communicate with her in such a caring, experienced and professional way.

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Review from G N (Wife of Resident) published on 20 May 2026 Submitted via Website
Overall Experience
As soon as you walk through the door there is always a smile and a cheery word and the offer of a tea or coffee. Linden House is always clean, the food is good and there is always great attention to detail. It's a hard decision to place a loved one into permanent care but my husband is treated with dignity and respect and always with a ready smile and a joke.

Help and advice is always available.

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Review from Chris P (Grandson of Resident) published on 18 May 2026 Submitted via Website
Overall Experience

Linden house staff are always very supportive and attentive. The team ensures My nan gets involved in the activities which is so nice to see and management have gone above and beyond to make sure her room is exactly how she likes it with her favourite colours and family pictures hung all around. They've made sure it's as comfortable and homelike as possible. When we visit everyone is so nice and always go above and beyond to make us feel welcome.

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Review from Jonathan H (Grandson of Resident) published on 18 May 2026 Submitted via Website
Overall Experience

I want to start by saying how unbelievably lucky we are to have Linden House caring for my grandmother. The staff and owners care about the residents like their own family, which is extremely reassuring and heartwarming to observe.

The facilities keep improving, the place is clean and welcoming, and every member of staff I've met is exceptional.

We're always delighted to see how many activities she gets to take part in and all the highlight pictures that decorate the walls at Linden House. My Nan would barely leave the house before she was ill (despite our best efforts), and now she's been taken to the races on a fantastic day out!

I also want to highlight how attentive the staff and owners are. If she gets a cold or there's any change in habits, the doctor is booked, we're informed and she's thoroughly checked over.

5 star service by 5 star people.

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Review from A B (Regular Volunteer) published on 18 May 2026 Submitted via Website
Overall Experience

Volunteering at this care home has been a really meaningful experience for me. The residents are treated with respect and there is a strong sense of community throughout the home . I have learned a lot about patience, communication and importance of compassion.

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Review from P N (Regular Volunteer) published on 18 May 2026 Submitted via Website
Overall Experience

The staff are very kind and they are supportive to the residents. They also help a lot with my volunteering and give me something new to do every week. The place is very lovely and offers activities for the residents to take part in.

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Review from Sara S (Regular Volunteer) published on 18 May 2026 Submitted via Website
Overall Experience

From my very first day volunteering here, I have felt so welcomed and appreciated. The staff are so sweet and supportive, and they are always open to helping us with anything we need. Seeing how they interact with the residents is so heartwarming, and every resident I've spoken to here has expressed how happy they are here and how kindly the staff treat them.

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Review from Zoe C (Niece of Resident) published on 14 May 2026 Submitted via Website
Overall Experience

The managers are so lovely and the staff they truly treat you like family from the moment you walk in it's such a happy place and couldn't be any happier with my auntie being there she's always hot a smile on her face and the domestic cleaners keep the home clean and tidy

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Review from Milo S (Son-in-law of Resident) published on 14 May 2026 Submitted via Website
Overall Experience

An excellent care home where the level of care and support is outstanding. Even the owners are hands on! The home puts on a daily range of activities to help the residents both mentally and physically. An activities schedule is emailed to us each week so we can see what is happening and when day by day. The entire home has recently been refurbished inside and out, and provides a fantastic environment for the residents. This has to be one of the best homes in Epsom and I would highly recommend it to anyone seeking residential care. The owners even laid on a day out to Epsom races with the use of a private box for some of the residents ( my mother in law included ) and she had a marvellous time.

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Review from Sue C (Daughter of Resident) published on 7 May 2026 Submitted via Website
Overall Experience

Mum moved into Linden House at the beginning of April and has settled in really well. I can't fault anything about the home. All the staff are friendly, patient and caring. We are always made to feel very welcome when we visit and nothing is too much trouble. I throughly recommend Linden House.

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Review from Harriet P (Daughter of Resident) published on 6 May 2026 Submitted via Website
Overall Experience

Linden House has been extremely supportive not just for my mother but for me also.im so grateful for everything they do for mum. The home is lovely and staff are very friendly. The entertainment is brilliant. Slightly expensive but still cheaper than most in Surrey!

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Review from F D (Son of Resident) published on 6 May 2026 Submitted via Website
Overall Experience

My mum has been at Linden House for 6 months now. I am extremely happy with how she is getting on given how advanced her dementia is. The team are really friendly and always keep me updated. Thank you to Patrick and Zainab for the amazing care.

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Review from J S (Daughter of Resident) published on 9 March 2026 Submitted via Website
Overall Experience
My Mother has been in Linden house since September 2025.

I cannot fault the care she has received from all of the staff. It is a very happy environment and this reflects on the improvement my Mother has made.

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Review from S O (Son of Resident) published on 9 February 2026 Submitted via Website
Overall Experience

Great attention to detail and constant cheery attitude! Nothing is too much trouble! Plenty to keep my dad occupied and assistance always available! Food and cleanliness top notch and plenty of help aleays available

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Review from L S (Daughter of Resident) published on 22 January 2026 Submitted via Website
Overall Experience
The new(old but returned ) managers, Reshma & Patrick are truly amazing , kind, compassionate, thoughtful and thorough. The residents and home went through turmoil until both Reshma and Patrick retuned but thankfully the home is now moving forward.

New owners seem genuinely kind and are present Every day - unusual but extraordinary welcome..:

Reply from Reshma Tupsy, Manager at Linden House

Thank you so much for your kind words. Linden House truly benefits from having such supportive and engaged relatives - your encouragement and involvement make a real difference to our service and to the people we care for.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 17 Nov 2025

    https://thecareruk.com/exciting-times-at-epson-care-home/

Upcoming Events

There are no upcoming events for Linden House.

Awards / Recognitions (1)

  • 28 Feb 2023Recipient: Linden House

Meet the Team (1)

Reshma Tupsy
Reshma TupsyJob Title:Home ManagerJoined: 2016

I joined Linden House in 2016 as a care assistant, and for the past nine years I’ve had the privilege of working alongside an exceptional team. Though Linden House is a small home, it is one where consistency, compassion, and exceptional quality of care truly matter. We are committed to a gold-standard framework that ensures every resident feels safe, supported, and genuinely loved.

Having worked in every role throughout my time here, I now step into management with a deep, firsthand understanding of what it truly takes to serve our residents well. This experience allows me to lead with insight, empathy, and a clear vision of how to uphold the highest standards of care.

Alongside my work at Linden House, I am also currently pursuing my nursing qualification, further strengthening my ability to provide the very best for those who call our home theirs.

Frequently Asked Questions about Linden House

What types of Care is Linden House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Linden House have?

There are 32 Single Rooms.

What are the Facilities & Services at Linden House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Linden House to the centre of Epsom?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Linden House to verify any information. View our terms and conditions. Linden House has an Enhanced Service -more info.