
I cannot express just how fabulous all the staff areK K(Friend of Resident/Service User)

Very caring, efficient and charming staff. Always recommend this home.M H(Wife of Resident/Service User)

she couldn't stop raving about the foodS A(Friend of Resident/Service User)

I cannot express just how fabulous all the staff areK K(Friend of Resident/Service User)

Very caring, efficient and charming staff. Always recommend this home.M H(Wife of Resident/Service User)

she couldn't stop raving about the foodS A(Friend of Resident/Service User)

Linden House, ideally located near the scenic Epsom Downs, provides a homely, warm, and welcoming atmosphere for individuals seeking dementia care on a permanent or respite basis.
At Linden House, the dedicated team of caring and qualified staff uphold a culture of respect for each individual resident. They believe in nurturing aspiration and independence to the fullest extent possible, empowering residents to live fulfilling lives.
The residence boasts spacious accommodation and a...
Linden House, ideally located near the scenic Epsom Downs, provides a homely, warm, and welcoming atmosphere for individuals seeking dementia care on a permanent or respite basis.
At Linden House, the dedicated team of caring and qualified staff uphold a culture of respect for each individual resident. They believe in nurturing aspiration and independence to the fullest extent possible, empowering residents to live fulfilling lives.
The residence boasts spacious accommodation and a charming rose garden, complete with ample seating areas, offering an idyllic outdoor retreat for relaxation and socialising.
The home takes great pride in its culinary offerings, with a varied menu of delicious home-cooked meals prepared by the talented on-site chef.
At Linden House, the team understands the importance of staying engaged and active, which is why they offer a wide range of activities to suit every interest. From exercise classes and visiting cinema events to music for health entertainers, as well as various games and quizzes, there's something for everyone to enjoy. The home also has its own minibus for both enjoyable day trips and essential appointments, ensuring residents have easy access to everything they need while feeling right at home.
Care Provided by Linden House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
- Gold Standards Framework (GSF)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Linden House to confirm what's included and get a personalised quote:
Subject to assessment
The price(s) shown are provided by the care home. Contact Linden House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Willowmead Residential Home Ltd
- Private Owned
Person in charge
- Reshma Tupsy (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (32)
Visiting
- Linden House is always delighted to welcome visitors. On arrival, you will be warmly greeted by the dedicated team.
Parking
- Linden House is thrilled to be one of the few care homes in Epsom town centre with a dedicated car park available to visitors, on-site and completely free of charge.
Linden House Reviews (141)
Linden House has a Review Score of 9.9 (9.924) out of 10, based on 45 reviews in the last 2 years.
Over all time Linden House has 141 reviews.
The staff go above and beyond every single day showing patience,...
The staff go above and beyond every single day showing patience, compassion, and genuine warmth. I would especially like to mention Reshma, Levi, Barta, AnaBela, Anju, and Alfy, who have all played such an important role in making my father feel comfortable, respected, and truly cared for. Their professionalism and dedication shine through in everything they do by offering emotional support, or simply sharing a friendly smile.
It's clear that everyone here treats residents like family, and that makes all the difference. I can't thank the team enough for the peace of mind they've given us and the happiness they've brought to my father.
Highly recommended to any family looking for a place where their loved one will be treated with genuine care and dignity.
We're so grateful for your thoughtful review! Our residents and their families are at the heart of everything we do, and hearing your positive feedback reminds us why we love what we do. Thank you for sharing your experience.
Since the arrival of the new manager, Reshma, the home has felt even more welcoming and well-organised. She has brought a fresh, positive energy and is always approachable, professional, and genuinely caring toward residents and families alike. It's clear that she leads by example and truly wants...
The care team - AnnaLiza, Patrick, and Levi - deserve special mention too. They are consistently kind, patient, and attentive, always taking the time to ensure my mother and other residents are comfortable and happy. Their teamwork and compassion shine through every day.
The atmosphere in the home feels calm, friendly, and full of warmth. It's reassuring to know that our loved ones are in such capable and caring hands. Thank you to Reshma and the entire team for making such a positive difference!
Thank you so much for your kind words. It means the world to our team to know that your family feels supported and that your loved one is happy here. We truly value your trust in us and will continue doing our very best every day.
A huge thank you to everyone at Linden House for the wonderful care given to my mother. The staff were always kind, patient, and compassionate. We're so grateful for the love and support you showed her every day.
A huge thank you to everyone at Linden House for the wonderful care given to my mother. The staff were always kind, patient, and compassionate. We're so grateful for the love and support you showed her every day.
This home is truly special. My impressions don't come just from seeing how they are caring for my husband; I see the same...
This home is truly special. My impressions don't come just from seeing how they are caring for my husband; I see the same care and attention being lavished on all the residents. The whole team is so responsive and often anticipate needs before they are even spoken. They have a great array of activities for the residents to choose from and they encourage residents' independence. Residents are valued and respected. I could not ask for better care.
I am so glad I found this home. I can now relax, knowing he is in caring and capable hands.
Thank you for your lovely review. We pride ourselves on the care we provide and make sure we are person-centered in our approach. You are all a part of our family and it is lovely that you feel so relaxed and comforted knowing we are now looking after your husband.
We have nothing but praise for the outstanding and expert care my mother receives at Linden House. When we visit, the atmosphere is always warm and welcoming, and the staff are friendly and compassionate as well as being highly professional. If I have any concerns, I am always listened to, and to...
We have nothing but praise for the outstanding and expert care my mother receives at Linden House. When we visit, the atmosphere is always warm and welcoming, and the staff are friendly and compassionate as well as being highly professional. If I have any concerns, I am always listened to, and to know that my mother is being so well looked after, around the clock, is really reassuring for our whole family. Thank you, Linden House!
Thank you for your lovely review. Mum is an absolute joy to have living with us and never fails to put a smile on everyone's face. We are so pleased that you are pleased with the care your mum is receiving and we appreciate your visits and your feedback.
My mother-in-law moved into Linden House earlier this year. The welcome and support both my mother-in-law and the family received has meant the move was easy and she settled immediately. She has a permanent smile on her face, looks years younger, and constantly thanks us for finding Linden House...
My mother-in-law moved into Linden House earlier this year. The welcome and support both my mother-in-law and the family received has meant the move was easy and she settled immediately. She has a permanent smile on her face, looks years younger, and constantly thanks us for finding Linden House and is always praising the staff. Many thanks.
Thank you so much for your comments and we really appreciate your words as well as those from Mum. Mum is indeed a pleasure to support and she certainly brightens up my day each morning. It is our aim to ensure that every resident is able to have a life that is full of happiness, quality and love....
Thank you so much for your comments and we really appreciate your words as well as those from Mum. Mum is indeed a pleasure to support and she certainly brightens up my day each morning. It is our aim to ensure that every resident is able to have a life that is full of happiness, quality and love. The friendships that are formed here between residents and staff are so refreshing and we will do everything in our power to ensure that continues. Many thanks again.
The staff quickly tapped into her needs and have worked so hard to help her settle. They quickly learnt what helps her to stay calm and keep her occupied. And...
The staff quickly tapped into her needs and have worked so hard to help her settle. They quickly learnt what helps her to stay calm and keep her occupied. And when she isn’t so calm quickly distract her and reassure her.
A huge thank you to all the staff who make up the team. Thank you for your kindness to Mum and to my sister and I.
Thank you for your wonderful feedback - it is a pleasure taking care of Mum.
Thank you endlessly from the bottom of my heart.
Thank you endlessly from the bottom of my heart.
Thank you very much for your wonderful review. We will miss your visits!
Excellent care. The difference in Dad coming to here from hospital is amazing. The team work between staff and the quality of care for my dad's needs is exceptional. No other care home could tend to my dad's high dementia needs, we'd nearly given up hope. So relieved Dad is here, to see his face...
Excellent care. The difference in Dad coming to here from hospital is amazing. The team work between staff and the quality of care for my dad's needs is exceptional. No other care home could tend to my dad's high dementia needs, we'd nearly given up hope. So relieved Dad is here, to see his face light up with the staff. They care for Dad in every aspect. Thank you so much management and staff, all of you are amazing. Thank you.
Thank you very much for your kind review. It's an absolute pleasure to take care of Dad!
The staff are very dedicated and loving. The management are excellent and brilliant with staff, visitors and residents. Could not have found a better home for my mother. As a family, we are just all so relieved she was...
The staff are very dedicated and loving. The management are excellent and brilliant with staff, visitors and residents. Could not have found a better home for my mother. As a family, we are just all so relieved she was safe and happy. The senior career has been attentive and really engaging whenever we were around. It was nice to hear what mum was doing and how she was enjoying herself. Really great staff!
I hadn't visited an old friend in a long time. I came to the home for the first time this week. I was overwhelmed by the warm and welcoming atmosphere provided by the management team, and the multiple members of the staff who I came across were all so kind and courteous to my friend and me. They...
I hadn't visited an old friend in a long time. I came to the home for the first time this week. I was overwhelmed by the warm and welcoming atmosphere provided by the management team, and the multiple members of the staff who I came across were all so kind and courteous to my friend and me. They treated me like I was a relative and they knew me already - the staff were attentive to my friend's needs yet allowed us the space we needed to catch up after. The layout is homely and perfect for my friend because she needed a caring environment. My friend appeared to be cared for both physically and mentally so well and she expressed she was very happy which is the most important to thing to me, I can see she is showered with tender loving care. I can't be more grateful for the work the team is providing to my friend and the assurance that Linden House gives me that it is truly the definition of a 'care home'. Thank you all for your hard work.
Thank you so much for a lovely review, very much appreciated.
The staff at Linden House are really lovely and kind, they are the best and most trustworthy staff ever. I couldn't change a single thing about Linden House Care home. They make sure each and every single resident's health is always monitored closely and is with them 24/7. The deputy manager and...
The staff at Linden House are really lovely and kind, they are the best and most trustworthy staff ever. I couldn't change a single thing about Linden House Care home. They make sure each and every single resident's health is always monitored closely and is with them 24/7. The deputy manager and manager are absolutely lovely and respect each and every single one of the resident's wishes. They make all of the residents smile while also making sure that their health is perfect! The activities and events that take place are absolutely fabulous. This is the most wonderful, lovely care home ever! Staff are so well-mannered, and always aware of health conditions that a resident has, what more can you ask for? I would a hundred per cent recommend going there! It's an absolutely amazing place to visit and bring someone there. Privacy is always safe with this care home. Respect is the most stunning thing Thank you so much Linden House Care Home. I really do appreciate the lovely work and effort you do.
It was mum's 95th birthday and the staff at Linden House laid on an afternoon tea party. It was truly wonderful. China cups and plates, tea and coffee pots, Prosecco, lovely food, a pot of fresh flowers, banners and balloons! The chef made a cake and all the staff and managers came and presented it...
It was mum's 95th birthday and the staff at Linden House laid on an afternoon tea party. It was truly wonderful. China cups and plates, tea and coffee pots, Prosecco, lovely food, a pot of fresh flowers, banners and balloons! The chef made a cake and all the staff and managers came and presented it to mum and I helped blow the candles out with her. It was a lovely sweet afternoon and it made us and mum feel special. The activities coordinator took pictures so we can all treasure the day. The staff are so kind and caring and much appreciated.
Thank you so much for a lovely review Geraldine, it was a lovely afternoon and one you will always remember.
When I first came to the home, I didn't know what to expect. I found the staff and management to be so kind and welcoming. The home was extremely clean and welcoming. The care being given to the residents was second to none; they truly are the best. The management and the way in which the home is...
When I first came to the home, I didn't know what to expect. I found the staff and management to be so kind and welcoming. The home was extremely clean and welcoming. The care being given to the residents was second to none; they truly are the best. The management and the way in which the home is run are excellent, and the residents were very happy and content, and you couldn't ask for better care. I would highly recommend the home.
I enjoyed going out to the garden centre. We were well looked after. It was good to get out and meet people.
I enjoyed going out to the garden centre. We were well looked after. It was good to get out and meet people.
I was extremely impressed with the level of care my grandmother received at Linden House. The carers go above and beyond to meet the needs of each resident, as do the manager and deputy manager. The manager personally ensures that the care home is working to the highest standards and was very...
I was extremely impressed with the level of care my grandmother received at Linden House. The carers go above and beyond to meet the needs of each resident, as do the manager and deputy manager. The manager personally ensures that the care home is working to the highest standards and was very knowledgeable and experienced. I am very grateful that my grandmother was able to reside in a peaceful place with all of her needs met. Thank you so much to everyone at Linden House. Spectacular service.
Thank you so much for a lovely review, it's our pleasure.
One afternoon a group of us were taken to the local garden centre. We went first to have a cup of tea and were then taken around the garden. The weather was very good and it was so nice to see all the plants and flowers growing so well. It made a very nice change of scene.
One afternoon a group of us were taken to the local garden centre. We went first to have a cup of tea and were then taken around the garden. The weather was very good and it was so nice to see all the plants and flowers growing so well. It made a very nice change of scene.
Thank you for the review, we are glad you enjoyed the outing.
Moved in today. Very happy so far. Staff lovely, made me very welcome.
Moved in today. Very happy so far. Staff lovely, made me very welcome.
Thank you for the review, we hope you enjoy your stay with us.
The quality of care is excellent. All staff are kind and caring and without exception, know Dad's likes and dislikes. I am always kept very well informed. I especially like that the care home only supports a small number of residents enabling a home/family type atmosphere. The staff always go above...
The quality of care is excellent. All staff are kind and caring and without exception, know Dad's likes and dislikes. I am always kept very well informed. I especially like that the care home only supports a small number of residents enabling a home/family type atmosphere. The staff always go above and beyond and they always treat Dad with respect and dignity.
I am very happy here when I am well fed and looked after very kindly. There are many activities to attend which I enjoy.
I am very happy here when I am well fed and looked after very kindly. There are many activities to attend which I enjoy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 17 Nov 2025
https://thecareruk.com/exciting-times-at-epson-care-home/
There are no upcoming events for Linden House.
Awards / Recognitions (1)
- 28 Feb 2023Recipient: Linden House
Meet the Team (1)

I joined Linden House in 2016 as a care assistant, and for the past nine years I’ve had the privilege of working alongside an exceptional team....
I joined Linden House in 2016 as a care assistant, and for the past nine years I’ve had the privilege of working alongside an exceptional team. Though Linden House is a small home, it is one where consistency, compassion, and exceptional quality of care truly matter. We are committed to a gold-standard framework that ensures every resident feels safe, supported, and genuinely loved.
Having worked in every role throughout my time here, I now step into management with a deep, firsthand understanding of what it truly takes to serve our residents well. This experience allows me to lead with insight, empathy, and a clear vision of how to uphold the highest standards of care.
Alongside my work at Linden House, I am also currently pursuing my nursing qualification, further strengthening my ability to provide the very best for those who call our home theirs.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Linden House to verify any information. View our terms and conditions. Linden House has an Enhanced Service -what an Enhanced Service includes.