Linden House

My Nan suffers with Alzheimer's and Vascular Dementia. Nan is not the easiest person to care for but the care team are so patient and kind. Nan's room is comfortable and clean. The food always looks lovely and Nan enjoys it. Nan is happy and well cared for and as a family, we are kept up to date and informed.

I feel happy and well looked after. The staff are nice. I feel happy with the activities and enjoy them. I like the guinea pigs and the dog that visits.

Words are not enough to express my gratitude and thanks.

Definitely a home from home. My mother in law settled in very well and was allowed to take her beloved dog who both quickly became much loved and well looked after. The staff are so caring, responsive and lovely. Highly recommended.

I enjoyed the sunflower competition and I am very happy here.

The management team and staff are fantastic and have gone above and beyond to ensure my step-dad is content. His needs are paramount, the care here is literally the best we have seen and are thrilled we have finally found the best home he can spend the rest of his life in.

Our dad was recently moved to Linden House, and as a family would like to thank the management and staff for their kindness and support during the transfer. They have been accommodating and sincere and made him feel instantly at home. There is a caring atmosphere at Linden House and a feeling that nothing is too much trouble. There is a very clear focus to offer the best possible care to all the residents while giving peace of mind to our family that our dad is in the best possible place. Thank you Linden House we are extremely grateful to you.

I would willingly return here again.

Well looked after. Happy.

The first day we took the resident to Linden House her grandaughter and I met the home manager. She was very caring and professional. We knew straight away that the resident was in good hands and had nothing to worry about. I have met all the staff, they like the resident a lot. Marks out of 10? 10!

Am happy to recommend this home to anyone who needs a care home.

Having experienced 2 other care homes for my mum in the last three years, I'm delighted to say Linden House is definitely 3rd time lucky! My mother-in-law came to Linden House in March. Our discussions with the manager before and since have been excellent. Communication is very good and we've felt listened to and supported throughout. The level of care from everyone we've encountered has been exemplary.

I had to move my 95 year old mum into a care home at quite short notice. She has lived alone for the last 30 years and been completely independent, and so the move was quite confusing and upsetting for her. The management team and staff at Linden House have been wonderful in settling my mum into her new surroundings and reassuring both her and me during a difficult time. Their care for her, and their help and advice for me, has been excellent.

Over the past four years my mother has enjoyed the various activities from clay art, quizzes, singing, keep fit, skittles, scrabble, too many visiting musical acts. Her care has always been excellent allowing her individual characteristics to shine when moving around the home and meeting the other residents. As well as reassuring her when her anxieties took control especially during the night. As with my father, the generosity of their time and care when mum became ill was tremendous. Allowing us access in these difficult times, contacting GPs, district nurses and working with her. Resulting in a peaceful and calm departure from this world for both of them. Thank you to all the staff, you are stars.

My mum went to Linden House for 2 weeks of respite care but settled in so well that we decided that this was the best place for her. The staff have been very understanding of her complex needs and nothing has been too much trouble for them. My mum has gained more mobility and is interacting with other residents, they have got her knitting again too. They are always on the end of the phone with daily updates. Very friendly staff. I can recommend this home to anyone, they have been a massive help to my mum and the family.

I had a very positive visit with my mum on the 18th of December (just before we were put into tier 4). Visits only allowed outside but clearly too cold for the residents. So they made their gazebo into a little Christmas grotto, fully enclosed, decorated and heated. Although separated by a perspex wall both sides were warm and inviting. They even had a CD player on the visitor's side, so mum and I had a Christmas sing-song. It's been hard this year not being able to see mum but this was one of the best visits I've experienced even with all the restrictions. The staff have gone above and beyond to keep residents, visitors and staff safe.

Thank you to all who work there making this an exceptional home. Happy Christmas to you all!

The Linden House team have worked so hard during the pandemic to keep me in touch with my dad. I visited him this afternoon in the newly built outdoor facility. It is a fantastic garden pod, so thoughtfully created and furnished to make it warm and homely. I had a lovely visit with Dad and he looked well and content. A member of staff came in to check on Dad a couple of times, as of course, I was unable to support him due to the necessary perspex divide. The mix of privacy and providing attentive care was just right. At the end of my visit, a member of staff spoke to me about Dad's progress and helped him to say 'goodbye'. All this made for a great visit experience in very difficult times.

Linden House has always been a welcoming, cheerful and caring place. I know that my relative is well-looked after. In recent times this care and cheerfulness have not abated despite the difficulties staff, residents and relatives may face.

Excellent carers and excellent care. No task too much no matter how long. Attendance too, detailed, first-class, looked after my dog showing genuine affection to my lurcher dog.