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Moor House

Vicarage Road, Staines-upon-Thames, Surrey TW18 4YG
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Moor House, Staines-upon-Thames
Moor House, Staines-upon-Thames
Moor House, Staines-upon-Thames

Residential care home Moor House, nestled in the charming Staines-upon-Thames, offers spacious and comfortable living for all its residents.

The experienced management and their enthusiastic staff customise care plans according to individual needs and encourage social activity. The kitchen staff create healthy meals and the residents benefit from a hair salon and nail bar, movie nights, exercise groups and trips out.

Green space surrounds Moor House, which has a courtyard and seating area with shelter.

Care Provided by Moor House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,250 - £1,500£1,250 - £1,500

Contact Moor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Moorhouse Care Services Ltd
  • Private Owned

Person in charge

  • Teresa Lawrence (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • Please contact the team to schedule a tour of Moor House.

Parking

  • Park in main car park in front of home.

Moor House Reviews (42)

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10

Moor House has a Review Score of 10 (9.969) out of 10, based on 27 reviews in the last 2 years. Over all time Moor House has 42 reviews.

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Review from Stuart R (Son-in-law of Resident) published on 3 June 2019 Submitted via Postal Card
Overall Experience

My mother-in-law has been resident at Moor House for two years. It was (and still is) the best care home we have seen. Very comfortable. Extremely friendly. Superb care. All in a relaxed environment.

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Review from Emma H (Daughter-in-law of Resident) published on 29 October 2018 Submitted via Website
Overall Experience

My father in law is a full-time carer for my mother in law as she is immobile and suffers from Alzheimer's along with other medical needs. He needed to undergo a hernia operation and we realised that they would both need full-time care for a few weeks after the operation. We approached Moor House to talk about respite care so that they could both go in together and my father in law could get the rest he needed whilst my mother in law could receive the care she needed. Moor House was amazing. It was like we had taken them to a family home. Nothing was too much for any of the carers, they accommodated everything that they needed and made sure they stuck to the routine that my mother in law was familiar with rather than imposing any of their regimes on her. The food is freshly cooked and very nutritious. They have activities every morning and every afternoon for the residents to engage in if they want to. Moor House comes with a high recommendation from us!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 July 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Teresa Lawrence
Teresa LawrenceJob Title:Home ManagerJoined: 2023

At Moor House, we strive to create a warm and welcoming environment that feels just like home for our residents.

Our goal is to support their independence while making sure they feel comfortable, valued and respected. We listen to their views, address their concerns and cater to their needs with the highest standards of care.

Every member of our team understands our motto: "We are visitors in the residents’ homes, working together to support their needs." This perspective shapes everything we do.

I deeply believe in the importance of family, and I bring that belief to Moor House every day. It’s crucial to me that both residents and staff feel empowered to live and work in a caring, safe environment. With 12 years of experience in the care sector, I’ve gained the knowledge, qualifications, and tools needed to ensure our residents thrive in their later years. At Moor House, friends and family are always welcome, and we aim to make everyone feel part of our community.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moor House to verify any information. View our terms and conditions. Moor House has an Enhanced Service -more info.