Oakleigh

Evelyn Gardens, Godstone RH9 8BD
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9.8 64 Reviews
  • Oakleigh, Godstone
Anchor’s Oakleigh is located at the heart of Godstone, close to green spaces. The home provides friendly and comfortable residential and dementia care for up to 51 residents in single en suite rooms and continues to welcome new residents.

The dedicated care team takes the time to get to know the individual and work with them, and their loved ones, to create detailed care plans to ensure their care needs are continually met.

Oakleigh provides on-going training to ensure their approach is best for residents living with dementia. They work hard to get to know customers, build relationships and ensure all aspects of the services provided are focused on individual and compassionate care.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1454
  • Self-Funded Residential Dementia Care: from £1454
  • RESPITE Self-Funded Residential Care: from £1454
  • RESPITE Self-Funded Residential Dementia Care: from £1454

Our colleagues at Oakleigh will be happy to answer any questions you have regarding our fees and what is included in these.

These prices are only a guideline, please contact Oakleigh to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Tabitha Harrison-Lyons (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Oakleigh directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (13)

Visiting

  • Visitors are welcome at Oakleigh.

Parking

  • Onsite parking is available, including disabled spaces.

Total of 64, showing 1-20
9.8

Oakleigh has a Review Score of 9.8 (9.773) out of 10, based on 15 reviews in the last 2 years. Over all time Oakleigh has 64 reviews.

Overall Experience

  • 48
  • 14
  • 1
  • 1
  • 0

Date Published

64
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10
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Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident in Oakleigh for two and half weeks. His words today to describe the staff and care were 'top notch.' It's been an emotional adjustment for all of us, but especially my mum and my dad.
The staff, from the excellent leadership team, to the daily care givers and all of the other
team members have been kindhearted, supportive, flexible and generally 'top notch.'
Dad's room is on the ground floor with a view out to the garden. One of the reasons that it works for him with his mobility and stability issues, is that it is modern, all on one level and has a wet room with grab rails and shower seat. Dad has been given aids such as an alarm mat on the floor and a grab rail on the bed, and his buzzer is always nearby.
There is a GP who visits weekly, hairdresser and a chiropodist.
As a family, we are hugely grateful to everyone at Oakleigh for their care, and keeping dad safe and would happily recommend to others.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing care home manager goes above and beyond to help ! Food always looks nice and caring staff ! Thank you for caring for my Nan .
Always friendly staff when we go and it's nice to see the residents have the option to do activities etc x

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Overall Experience  Overall Experience 5.0 out of 5

From the 1st day we felt this was a place where Mum would be safe and well cared for. Staff were friendly and responsive and always dealt with any questions or issues with courtesy and understanding. We asked if Mum could move floors and do more activities and this was granted to us. The home was always
clean and Mum was well fed and all her needs catered for. I would have no hesitation recommending Oakleigh to others.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Oakleigh. She is very happy there and is well cared for. The staff are always friendly and professional and the home is always clean and well presented. A lot of effort is put into providing activities for the residents and there is a lovely atmosphere. Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

The first few weeks for the carer who has to put their relative into a care home is a tough, emotional rollercoaster. The staff at Oakleigh were excellent at "holding-my-hand" during those initial weeks.
When I visit my mum, the staff make me feel very welcome and at ease. I really feel they know and
meet my mum's individual needs.

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Overall Experience  Overall Experience 5.0 out of 5

Oakleigh in my opinion is a great Care Hime it is welcoming, homely and spotlessly clean. Whenever I visit my mum has care staff with her or in sight, and I have no worries regarding her health and wellbeing living here. Food always looks delicious, staff are dedicated.

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Overall Experience  Overall Experience 5.0 out of 5

My dad had been at Oakleigh from July 2023 until November 2024 where he sadly passed away but he was so happy at Oakleigh and the staff loved him. My dad absolutely loved the staff and I can only say that the respect they showed him made me proud. They treated him so well and he loved it there.
It
seems sad to me that I will not be going there every week now but I can say that they deserve a very high ranking with care homes as experience has shown that they are not all the same and Oakleigh must be rated high.

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Overall Experience  Overall Experience 5.0 out of 5

All staff have treated my nan with nothing but dignity, kindness and amazing care. The home manager is brilliant and as with all the staff always helpful and keeps me updated with Nan's health and needs couldn't ask for a better place. my grandad was also here and his end-of-life care was impeccable
as a family made it as easy for us to be with him whenever we wanted.

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Overall Experience  Overall Experience 2.0 out of 5

After 6 weeks at Oakleigh, we took the difficult decision to move mum to another care home in the area. We didn't feel her needs were being fully met and there didn't seem to be a willingness to take on board and act on concerns we raised.

Reply from Tabitha Harrison-Lyons, Manager at Oakleigh

Thank you for your review. The well-being and safety of our residents are our priority, and we aim to provide the best-tailored care for each of our residents.

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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Oakleigh Care Home for a few years now visiting my gran who lives there. I am always so happy to see how well she is looked after, all the staff at Oakleigh are always so supportive and helpful. Especially one staff member in particular who is always smiling and goes above and beyond.
And another who is always extremely helpful and professional. Thank you Oakleigh.

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Overall Experience  Overall Experience 5.0 out of 5

My sister and l have visited our brother at the care home and are very impressed with the care your staff give to the residents there. I cannot recommend this home more, they are so kind and caring, always ask if we would like tea or coffee when we visit, have lots of kind words and are always there
to talk through the care he is receiving. Thank you all so much.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Oakleigh for just over two years. I visit normally twice a week. The property is always clean and welcoming, and the staff are always focused and delightful, clearly liked by my mother and affording first-class support. I have recent experience with two other care/nursing
homes in the area, and Oakleigh is by far the superior facility.

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Overall Experience  Overall Experience 5.0 out of 5

Oakleigh Care Home was able, at very short notice, to provide emergency respite care for two weeks for my mother.
They made her feel welcome and looked after her really well. All the staff are helpful, polite and smiley.
They do a range of activities for all abilities.
I was always made to feel
welcome when I visited the home.

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Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident in Oakleigh since July 2023 and we have found the staff very friendly and caring and happy to discuss and resolve any queries. We are very pleased that we found Oakleigh and would definitely recommend this care home to anyone in the same circumstances.

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Overall Experience  Overall Experience 5.0 out of 5

This care home is fantastic. The care, patience, and never-ending interest in all the residents regardless of the different challenges they all provide, as shown by all the staff in every position I find just astonishing. My father has been a resident for 6 months now and I have not had one single
doubt in all that time that luckily I found the best care home for him. There always are events to keep the weeks from becoming dull, the recent annual fete was so well organised and carried off. Hats off to Oakleigh and everyone working there, it really is a quite amazing place.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been with Oakleigh for 16 months now with Dementia. My experience has been really good. They always take the time to talk to you. My husband is always in a good state, bathed regularly, and his clothes and bedding are always clean. No smells anywhere. His floor is cleaned everywhere daily.
The food always looks lovely. He is happy generally, and if he isn't, they speak to me and arrange outside help regarding his medication if necessary.

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Overall Experience  Overall Experience 4.0 out of 5

Visited my friend on the 16th of May, 2023.
Warm, homely atmosphere.
Very caring and supportive staff, as always.
My friend is very comfortable there and well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

I visit my brother most weeks, and he is very happy and well looked after. All the staff are very helpful, and the place is very clean and tidy.

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Overall Experience  Overall Experience 5.0 out of 5

My dad was 102 in January and had a great day thanks to the care of the staff of Treetops, who decorated the dining room for the family to use in the afternoon and couldn't do enough for us. Dad ate a fresh mango for the first time, with help and had so much fun. Dad is very happy here. The staff are
lovely, caring, and kind, and he looks at them as friends. He enjoys the activities and says the food is very good. Dad was living independently until he was 101 when a series of falls meant he couldn't cope in his home any more. It is such a relief to the family that he is so well cared for and happy at Oakleigh.

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Overall Experience  Overall Experience 5.0 out of 5

Having looked after my sister (with dementia) for the past three years, I wanted some respite and reluctantly looked around care homes. I chose Oakleigh for the feeling I got looking around, of being a warm and caring environment - not clinical and regimented. The staff appeared relaxed and friendly.
Each floor had an open, homely feel. My sister stayed for ten nights, and an individual care plan was used, keeping to her general routine. She came away just as happy as she went in. So back home, it was like she'd never been away, and no settling back in was needed. I look forward to my next respite - with absolutely no worry about my sister.

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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Oakleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.773 for Oakleigh is calculated as follows: ( (152 Excellents x 5) + (12 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 176 Ratings = 4.773

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakleigh is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Apr 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (12)

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Frequently Asked Questions about Oakleigh

What types of Care is Oakleigh registered for?

Older Person Care, Dementia, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakleigh have?

There are 51 Single Rooms.

What are the Facilities & Services at Oakleigh?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Oakleigh to the centre of Godstone?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakleigh to verify any information. View our terms and conditions. Oakleigh has an Enhanced Service - more info.