Oakleigh

Evelyn Gardens, Godstone RH9 8BD
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9.8 74 Reviews
  • Oakleigh, Godstone
Anchor’s Oakleigh is located at the heart of Godstone, close to green spaces. The home provides friendly and comfortable residential and dementia care for up to 51 residents in single en suite rooms and continues to welcome new residents.

Oakleigh can assist with trial and shorter stays, as well as long term and permanent care.

Oakleigh provides on-going training to ensure their approach is best for residents living with dementia.
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Care Provided by Oakleigh

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1515
  • Self-Funded Residential Dementia Care: from £1515
  • RESPITE Self-Funded Residential Care: from £1565
  • RESPITE Self-Funded Residential Dementia Care: from £1565

Fees can vary depending on care needs and other factors. Colleagues at Oakleigh will be happy to discuss our weekly fees with you and what our fees include.

The price(s) shown are provided by the care home. Contact Oakleigh for full pricing details and T&Cs.

Contact Oakleigh to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oakleigh to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Tabitha Harrison-Lyons (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (13)

Visiting

  • Visitors are welcome at Oakleigh.

Parking

  • Onsite parking is available, including disabled spaces.

Oakleigh Reviews (74)

9.8

Oakleigh has a Review Score of 9.8 (9.828) out of 10, based on 22 reviews in the last 2 years.
Over all time Oakleigh has 74 reviews.

Overall Experience
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Date Published
  • 74
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Reviewer Connection to Oakleigh
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Total of 74, showing 61-74
Review from B C (Respite Resident) published on 1 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I stayed for respite, it was my first time in a care home and was very anxious. The staff put me at ease and made my stay enjoyable.
I felt the staff needed more training on how to support someone who is physically disabled. The food could be improved as it was lukewarm. The staff were very helpful.
Reply from Lukasz Bogusz, Home Manager at OakleighThank you for taking the time to provide a review for Oakleigh, we are glad that the staff made your stay enjoyable. We have shared your comments about support for people with physical disabilities, with the coaches providing training in this area, and also have held additional training in the home last week, which should improve our service when it comes to meal times.
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Review from W S (Daughter of Resident) published on 19 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Oakleigh House for over four years and I have nothing but praise for the staff.
They are kind and considerate not only to my mother but also family members, obviously with dementia you need a lot of patience and the staff have that and more.
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Review from Marilyn N (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We had to put my mum into Oakleigh in Godstone Surrey. She was so distressed, anxious and disorientated. Now in the 7 months since she went to live there, she is happy, settled and contented which is something I never thought she would be again. She is cared for, looked after and above all, happy. She
has had a lovely Christmas there with staff genuinely care.
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Review from Julie B (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Oakleigh care home has given my mother a home, a family environment and dedicated care from a well-managed staff.
Christmas was wonderful. The atmosphere was great, the staff have a way of caring for individuals needs. I never thought I could leave my mother in other people's care.
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Review from Diana S (Wife of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My husband has been resident in Oakleigh Care Home for over two years and has been generally content and well cared for.
I have bought a house only ten minutes walk away and can now visit him on a daily basis so have come to know the staff and organisational structures fairly well.
I have always
found the rooms clean and odourless and staff most helpful and friendly despite poor organisational management. The decor needs improving!
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Review from J B (Resident) published on 3 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are nice, food is good. I enjoy living here and the music is good.
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Review from Alison F (Daughter of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oakleigh is a very friendly and welcoming environment for both residents and visitors. My questions are always answered. My mother is happy and well cared for. We have been so happy with the care at Oakleigh that we have placed my father-in-law there too.
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Review from Dolcis D (Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff here take care of me. Food is good. I enjoy tea and biscuits.
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Review from Annie C (Resident) published on 5 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my stay here in Oakleigh. People have been very helpful and kind.
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Review from Sybil B (Resident) published on 5 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Being in a care home, I know that I will be looked after and I always have the sense of being safe.
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Review from Jane S (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oakleigh is fantastic! My Mum has been a resident for over 2 years and she has been well cared for every day. The carers are kind, thoughtful and respectful. They have Mum's best interests at heart and she is much better living as she does. Their communication with my Dad and myself is thorough. The
home is clean, the residents are always dressed, clean and presentable and there is no bad smell that I have experienced in other facilities. The rooms are bright, cheery and well kept. Our rating is 5-star!
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Review from W T (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Oakleigh is a purpose built care home, it is very nice and bright, has three floors and no bad aromas. Some of the rooms need a bit of updating ie. carpets etc. but most importantly, the staff are engaging and very helpful.
The food is good and freshly cooked in the kitchen on the ground floor, where
there is also an industrial laundry room, residents washing is done regularly. There is a full-time activities co-ordiantor who gives residents the opportunity to do something every day. There is also a very pleasant garden area and the home has it's own car park.
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Review from Sarah R (Resident) assisted by family/friend published on 30 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with every aspect of my three week stay.
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Review from M G (Daughter of Resident) published on 1 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Four years ago I made a positive choice in selecting a ‘not for profit’ setting for my mother.


Her time at Oakleigh has been characterised by warmth and support for my mother and myself from staff from all areas of the care home, from the handyman, kitchen and housekeeping staff to care staff and

Managers.


Staff have always been willing to go 'the extra mile' and I recommend this setting on the basis of the care and concern shown to residents.

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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Oakleigh is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.828 for Oakleigh is calculated as follows: ( (232 Excellents x 5) + (17 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 261 Ratings = 4.828
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakleigh is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (0)

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