Oakleigh

Evelyn Gardens, Godstone RH9 8BD
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9.8 68 Reviews
  • Oakleigh, Godstone
Anchor’s Oakleigh is located at the heart of Godstone, close to green spaces. The home provides friendly and comfortable residential and dementia care for up to 51 residents in single en suite rooms and continues to welcome new residents.

The dedicated care team takes the time to get to know the individual and work with them, and their loved ones, to create detailed care plans to ensure their care needs are continually met.

Oakleigh provides on-going training to ensure their approach is best for residents living with dementia. They work hard to get to know customers, build relationships and ensure all aspects of the services provided are focused on individual and compassionate care.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided by Oakleigh

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1454
  • Self-Funded Residential Dementia Care: from £1454
  • RESPITE Self-Funded Residential Care: from £1454
  • RESPITE Self-Funded Residential Dementia Care: from £1454

Our colleagues at Oakleigh will be happy to answer any questions you have regarding our fees and what is included in these.

These prices are only a guideline, please contact Oakleigh to find out the exact price for your requirements.

Contact Oakleigh to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oakleigh to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Tabitha Harrison-Lyons (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (13)

Visiting

  • Visitors are welcome at Oakleigh.

Parking

  • Onsite parking is available, including disabled spaces.

Oakleigh Reviews (68)

9.8

Oakleigh has a Review Score of 9.8 (9.785) out of 10, based on 17 reviews in the last 2 years.
Over all time Oakleigh has 68 reviews.

Overall Experience
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Date Published
  • 68
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Reviewer Connection to Oakleigh
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Total of 68, showing 41-60
Review from E C (Friend of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think that Oakleigh is a wonderful home. Very friendly staff, as soon as you walk in the door, you are greeted by a great lady on reception. She's always very helpful. I would highly recommend Oakleigh.
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Review from W V (Daughter of Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum has been at Oakleigh for a year. She is so well cared for in every way and we are so pleased and relieved with the care and service provided. It is a happy and relaxed environment and all the staff we have encountered have been caring and professional. It is as if a cloud has been lifted from
our family, knowing she is safe and well cared for.
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Review from A C (Son of Resident) published on 8 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Oakleigh for 6 1/2 years and in all that time she has had excellent facilities and staff looking after her. My wife and I have visited without prior notice many times and have always found her well dressed, her room and wardrobe neat and tidy and clean and if at mealtimes,
the dining room pleasantly arranged and food well produced. The staff have always been very welcoming to us and treat my mother as if she were their own. I can only say thank you to them all and its so reassuring because we live so far away.
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Review from J L (Son of Resident) published on 4 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Oakleigh are very kind, courteous and extremely professional. How they do what they do and remain so cheerful is a mystery to me. I am not easily pleased by people in life, but Oakleigh staff have been brilliant. I feel much better knowing my parents are getting 24-hour care. They are
much safer and healthier than they were when they were living in their own home. Thank you, Oakleigh.
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Review from Gwendoline L (Respite Resident) published on 15 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went into Oakleigh. I'm respite - self funded. I had a shock, never been into Oakleigh before. I had 3 lovely weeks with them all. Lovely staff, food etc. Was treated with such respect and felt as if I had found some friends. I am 90 years old. I want to go back as a resident but unfortunately, at
the moment, unable to afford it, which is a shame.
I came out feeling a lot better health-wise and also trying to understand other problems.
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Review from Chris S (Son of Resident) published on 31 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff try hard to meet needs of residents, maintain a cheerful outlook and are welcoming to visitors.
Recruitment in this field is not easy and the home struggle to keep a full staff compliment. The service can sometimes feel stretched.
Standard of cleaning is good and food is reasonable.
My
mum is happy there and staff genuinely seem to value her.
Reply from Tabitha Harrison-Lyons, Manager at Oakleigh
Thank you for taking the time to review Oakleigh and we are pleased that your mum is happy living with us. We use a dependency tool to calculate staffing requirements and ensure that we have the…read more
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Review from P M (Son of Resident) published on 24 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad is now in his early nineties and, until a recent hospital stay, was totally independent. Sadly, he could not return home, but his move into Oakleigh was made very easy for him due to the friendly staff and the bright and homely accommodation. He has settled in very well and enjoys the food. This
all adds up to great peace of mind for his family. The home always seems to be well run and safety conscious.
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Review from Karen M (Daughter of Resident) published on 23 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the home are very friendly and welcoming. The new manager has been appointed and was already the deputy manager so there is continuity which I am very pleased about. All the residents seem happy and contented and my father is very settled there now.
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Review from Jo W (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother seems very happy in her new home.
The staff are very friendly, kind and helpful.
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Review from Lynda C (Daughter of Resident) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is 95 and has been resident at Oakley for 3 1/2 years. We chose Oakley as it was near her home of 6 generations that we had to sell for her care. It was homely and the staff warm. We have no complaints concerning her care. She is wheelchair bound and incontinent which must cause her carers
extra work. They are respectful and helpful. In particular, a gentleman who was her main carer was outstanding. Our visits are always welcomed and staff open to discussion re my mum. We are always informed and even minor incidents regarding her care and our minds put at ease. Sadly we didn't get our usual invite to the Christmas bash which we have always enjoyed. She loves her painting class.
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Review from Robert B (Son of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been at Oakleigh for over 2 yrs he has settled in very well. He is happy and safe which is all I care about. Oakleigh overall is outstanding particularly the staff. With dad they are brilliant he could not be in a better place.
Thank you Oakleigh Care Home.
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Review from Patricis N (Wife of Resident) published on 19 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough about this home. All the staff are cheerful and kind.


My husband is very settled there and when the time comes can't think of a happier place to be.

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Review from D D (Daughter of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum had some respite care for a few nights. She was very well cared for and enjoyed her stay.
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Review from Lisa P (Daughter of Resident) published on 13 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say how my mother in law enjoyed her stay for the week she was with Oakleigh. All the staff on the top floor were absolutely amazing, when my mother in law first came she was very anxious, and the team really settled her down and made her stay very enjoyable, I can not thank everyone
enough.
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Review from B C (Respite Resident) published on 1 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I stayed for respite, it was my first time in a care home and was very anxious. The staff put me at ease and made my stay enjoyable.
I felt the staff needed more training on how to support someone who is physically disabled. The food could be improved as it was lukewarm. The staff were very helpful.
Reply from Lukasz Bogusz, Home Manager at Oakleigh
Thank you for taking the time to provide a review for Oakleigh, we are glad that the staff made your stay enjoyable. We have shared your comments about support for people with physical disabilities,…read more
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Review from W S (Daughter of Resident) published on 19 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Oakleigh House for over four years and I have nothing but praise for the staff.
They are kind and considerate not only to my mother but also family members, obviously with dementia you need a lot of patience and the staff have that and more.
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Review from Marilyn N (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We had to put my mum into Oakleigh in Godstone Surrey. She was so distressed, anxious and disorientated. Now in the 7 months since she went to live there, she is happy, settled and contented which is something I never thought she would be again. She is cared for, looked after and above all, happy. She
has had a lovely Christmas there with staff genuinely care.
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Review from Julie B (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Oakleigh care home has given my mother a home, a family environment and dedicated care from a well-managed staff.
Christmas was wonderful. The atmosphere was great, the staff have a way of caring for individuals needs. I never thought I could leave my mother in other people's care.
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Review from Diana S (Wife of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My husband has been resident in Oakleigh Care Home for over two years and has been generally content and well cared for.
I have bought a house only ten minutes walk away and can now visit him on a daily basis so have come to know the staff and organisational structures fairly well.
I have always
found the rooms clean and odourless and staff most helpful and friendly despite poor organisational management. The decor needs improving!
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Review from J B (Resident) published on 3 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are nice, food is good. I enjoy living here and the music is good.
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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Oakleigh is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.785 for Oakleigh is calculated as follows: ( (173 Excellents x 5) + (15 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 200 Ratings = 4.785
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakleigh is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

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