Shannon Court

Shannon Court Road, Hindhead GU26 6DA
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9.7 81 Reviews
  • Shannon Court, Hindhead
Shannon Court is a renovated Edwardian country home located in pleasant woodland in Hindhead, Surrey. The Home is close to the South Downs with its breath-taking areas of outstanding natural beauty. The grounds are laid out for the enjoyment of residents, with a woodland walk, ornamental fishpond and sensory garden.

They provide residential care and residential dementia support for up to 53 residents.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Shannon Court for further information.
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Care Provided by Shannon Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1389 – £1807
  • Self-Funded Residential Dementia Care: £1807 – £2708
  • RESPITE Self-Funded Residential Care: £1651 – £1866
  • RESPITE Self-Funded Residential Dementia Care: £2090 – £2797

Our care fees are subject to a pre-admission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. For a range of prices, please contact the Home directly, but note these are subject to a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

The price(s) shown are provided by the care home. Contact Shannon Court for full pricing details and T&Cs.

Contact Shannon Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Shannon Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Matthew Bryans (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+
  • Self-funding residents or Freemasons supported by their Local Authority

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (53)
  • Single Rooms with Ensuite Wet Room (1)

Parking

  • Parking on site

Shannon Court Reviews (81)

9.7

Shannon Court has a Review Score of 9.7 (9.698) out of 10, based on 14 reviews in the last 2 years.
Over all time Shannon Court has 81 reviews.

Overall Experience
  • 64
  • 16
  • 1
  • 0
  • 0
Date Published
  • 81
  • 2
  • 4
  • 14
  • 67
Reviewer Connection to Shannon Court
  • 36
  • 17
  • 12
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from W L (Resident) published on 15 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right from the start and settling in here there have been no concerns and the ratings I place below are in hotel star makes 4.5. Outings for shopping and medical support have been first class. In a sentence I hope to live here happily until I die.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Shannon Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.848 for Shannon Court is calculated as follows: ( (140 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 164 Ratings = 4.848
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Shannon Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 08 Jun 2026

Please contact the Home to enquire about the latest availability.

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Awards / Recognitions (7)

Meet the Team (1)

Matthew

Matthew Bryans

Job Title: Home Manager Joined: 2025

My name is Matthew Bryans, and I am proud to introduce myself as the Home Manager. I began this role in November 2025, having previously worked as Deputy Manager at Shannon Court.


I have been working in the care sector for the past eight years, during which time I have developed a strong commitment to providing high-quality, person-centred care. My experience has allowed me to build meaningful relationships with residents, families, and staff, and to understand the importance of creating a safe, supportive, and welcoming environment for everyone.


Before moving into social care, I worked as a qualified ILS paramedic in South Africa. This background has given me valuable clinical knowledge, the ability to remain calm under pressure, and a deep understanding of the importance of dignity, compassion, and quick decision-making in care settings.


I am passionate about what I do and believe I bring a wide range of skills to my role as Home Manager. I am committed to leading a dedicated team, continuously improving standards, and ensuring that every resident receives the respect, care, and quality of life they deserve.


I look forward to being part of this community and making a positive difference every day.

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