






Shannon Court is a renovated Edwardian country home located in pleasant woodland in Hindhead, Surrey. The Home is close to the South Downs with its breath-taking areas of outstanding natural beauty. The grounds are laid out for the enjoyment of residents, with a woodland walk, ornamental fishpond and sensory garden.
They provide residential care and residential dementia support for up to 53 residents.
The level of care each person receives will depend...
Care Provided by Shannon Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our care fees are subject to a pre-admission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. For a range of prices, please contact the Home directly, but note these are subject to a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
The price(s) shown are provided by the care home. Contact Shannon Court for full pricing details and T&Cs.
Contact Shannon Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Royal Masonic Benevolent Institution Care Company (RMBI)
- Voluntary / Not for Profit Owned
Person in charge
- Matthew Bryans(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
- Self-funding residents or Freemasons supported by their Local Authority
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (1)
Parking
- Parking on site
Shannon Court Reviews (81)
Shannon Court has a Review Score of 9.7 (9.698) out of 10, based on 14 reviews in the last 2 years.
Over all time Shannon Court has 81 reviews.
Right from the start and settling in here there have been no concerns and the ratings I place below are in hotel star makes 4.5. Outings for shopping and medical support have been first class. In a sentence I hope to live here happily until I die.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 16 July 2026Please contact the Home to enquire about the latest availability.
News (11) & Events (0)
- 04 Jun 2026
Residents and staff across RMBI Care Co. Homes took part in 'Learning at Work Week' during 18th to 24th May to share and learn new skills. The theme for this...
- 04 Mar 2026
RMBI Care Co.’s Human Resources Team has received national recognition after being Highly Commended in the ‘Three R’s Award’ category at the Great British Care Awards. The national awards ceremony,...
- 24 Nov 2025
RMBI Care Co. is celebrating after winning the ‘Three R’s Award’ in the 2025 Great British Care Awards for the London region. The awards ceremony, which took place on 15...
There are no upcoming events for Shannon Court.
Awards / Recognitions (7)
- 30 Jun 2022Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 30 Jun 2021Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 28 Feb 2020Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
Meet the Team (1)

My name is Matthew Bryans, and I am proud to introduce myself as the Home Manager. I began this role in November 2025, having previously worked as Deputy Manager at Shannon Court.
I have been working in the care sector for the past eight years, during which time I have developed a strong commitment to providing high-quality, person-centred care. My experience has allowed me to build meaningful relationships with residents, families, and staff, and to understand the importance of creating a safe, supportive, and welcoming environment for everyone.
Before moving into social care, I worked as a qualified ILS paramedic in South Africa. This background has given me valuable clinical knowledge, the ability to remain calm under pressure, and a deep understanding of the importance of dignity, compassion, and quick decision-making in care settings.
I am passionate about what I do and believe I bring a wide range of skills to my role as Home Manager. I am committed to leading a dedicated team, continuously improving standards, and ensuring that every resident receives the respect, care, and quality of life they deserve.
I look forward to being part of this community and making a positive difference every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shannon Court to verify any information. View our terms and conditions. Shannon Court has an Enhanced Service -more info.