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They provide residential care and residential dementia support for up to 53 residents.
The level of care each person receives will depend...
Shannon Court is a renovated Edwardian country home located in pleasant woodland in Hindhead, Surrey. The Home is close to the South Downs with its breath-taking areas of outstanding natural beauty. The grounds are laid out for the enjoyment of residents, with a woodland walk, ornamental fishpond and sensory garden.
They provide residential care and residential dementia support for up to 53 residents.
The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Shannon Court for further information.
Care Provided by Shannon Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Shannon Court to confirm what's included and get a personalised quote:
Our care fees are subject to a pre-admission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. For a range of prices, please contact the Home directly, but note these are subject to a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
The price(s) shown are provided by the care home. Contact Shannon Court for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Royal Masonic Benevolent Institution Care Company (RMBI)
- Voluntary / Not for Profit Owned
Person in charge
- Matthew Bryans (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
- Self-funding residents or Freemasons supported by their Local Authority
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (1)
Parking
- Parking on site
Shannon Court Reviews (81)
Shannon Court has a Review Score of 9.5 (9.477) out of 10, based on 10 reviews in the last 2 years.
Over all time Shannon Court has 81 reviews.
The week before Christmas this was highlighted when the management and staff organised for my mother to be transported in their own vehicle to...
The week before Christmas this was highlighted when the management and staff organised for my mother to be transported in their own vehicle to my home on Christmas Day and Boxing Day to celebrate with the family. We have had a tough year losing my father three months ago but their kindness and support has been so overwhelming.
On our visit, we were welcomed warmly by staff - reception staff and carers. We were included with a charity coffee morning, the residents were relaxed and clearly enjoying the atmosphere. Everyone was encouraged to join in and the individual needs and requests of the residents and us as visitors...
On our visit, we were welcomed warmly by staff - reception staff and carers. We were included with a charity coffee morning, the residents were relaxed and clearly enjoying the atmosphere. Everyone was encouraged to join in and the individual needs and requests of the residents and us as visitors were accommodated willingly and with care.
I would not hesitate to recommend the home to anyone.
I would not hesitate to recommend the home to anyone.
Thank you so much for the positive review.
My father is on Davis Ward.
During my father's time here the staff have been exemplary.
All residents are clean and tidy.
The attention to each patient is excellent.
I have been so impressed by the staff's patience and...
My father is on Davis Ward.
During my father's time here the staff have been exemplary.
All residents are clean and tidy.
The attention to each patient is excellent.
I have been so impressed by the staff's patience and kindness.
Also their innate common sense.
I was extremely anxious at first but cannot praise the staff enough.
Thank you.
It was a pleasure to care for such a lovely man at the end of his life's journey. He was a gentleman throughout his stay here, and I know there are one or two carers who will miss him.
A well-managed care home in lovely surroundings. There is a brightness about Shannon court; not just the light that floods into the building, but also the energy and spirit of the staff.
A well-managed care home in lovely surroundings. There is a brightness about Shannon court; not just the light that floods into the building, but also the energy and spirit of the staff.
We are lucky to experience and witness the wonderful care provided by all staff members at Shannon Court. As our loved one is cared for so well and with such thoughtfulness, we are supported and sparred a degree of our anxiety. Thank you Shannon Court for the care, empathy, fun you have brought...
We are lucky to experience and witness the wonderful care provided by all staff members at Shannon Court. As our loved one is cared for so well and with such thoughtfulness, we are supported and sparred a degree of our anxiety. Thank you Shannon Court for the care, empathy, fun you have brought back into my family's life.
Overall, the care for my Mother in law is EXCELLENT!
Sometimes communication between care staff is not so good, especially trying to resolve hearing aid matters.
The home and the grounds and opportunities for residents are very good.
Overall, the care for my Mother in law is EXCELLENT!
Sometimes communication between care staff is not so good, especially trying to resolve hearing aid matters.
The home and the grounds and opportunities for residents are very good.
Excellent care home with first-rate staff - from the Home Manager, to the care, activities, kitchen, laundry and admin staff who treat the residents with respect and as individuals. Nothing is too much trouble and all the staff make time to talk to the residents. I feel very confident that my...
Excellent care home with first-rate staff - from the Home Manager, to the care, activities, kitchen, laundry and admin staff who treat the residents with respect and as individuals. Nothing is too much trouble and all the staff make time to talk to the residents. I feel very confident that my father is being well looked after, and I couldn't hope to find a better care home.
My Mother moved into Shannon Court 6 months ago and has settled well, she is happy and appreciative that she is being well looked after. Staff have got to know my Mother well and understand her particular needs and ways. I have always observed kindness and understanding from those staff having...
My Mother moved into Shannon Court 6 months ago and has settled well, she is happy and appreciative that she is being well looked after. Staff have got to know my Mother well and understand her particular needs and ways. I have always observed kindness and understanding from those staff having direct dealings with my Mother and this is a comfort to me and my siblings. I would not hesitate to recommend Shannon Court as a safe and caring environment.
Excellent, well run home with friendly caring staff. At the time of my visit, the fire alarm sounded and all was dealt with in an efficient manner, which did not evoke any concern to residents.
Excellent, well run home with friendly caring staff. At the time of my visit, the fire alarm sounded and all was dealt with in an efficient manner, which did not evoke any concern to residents.
Wonderful home that really cares for the residents in a professional manner, always putting their needs first.
Wonderful home that really cares for the residents in a professional manner, always putting their needs first.
I have only been at this address for two weeks. It is a care home of the highest quality with well-trained staff who keep a constant watch upon residents needs and cater for them.
I have only been at this address for two weeks. It is a care home of the highest quality with well-trained staff who keep a constant watch upon residents needs and cater for them.
Food is adequate and varied.
Rooms are kept clean and warm.
Food is adequate and varied.
Rooms are kept clean and warm.
Staff very helpful - full respect given and respected. Quiet - no strict conditions.
Staff very helpful - full respect given and respected. Quiet - no strict conditions.
I am 94. My wife is 86 and has suffered for some years with muscular deterioration. I was her carer. The almoner of my lodge found that I was doing a good job of looking after her but getting my own affairs into a mess. He recommended us both to come here. We have been here nine months. I am ageing...
I am 94. My wife is 86 and has suffered for some years with muscular deterioration. I was her carer. The almoner of my lodge found that I was doing a good job of looking after her but getting my own affairs into a mess. He recommended us both to come here. We have been here nine months. I am ageing faster than ever and I realise that I could not now do the work I was doing a year ago. So our move was fully justified, other circumstances being equal. I would not choose to live here, but as it is I owe the almoner a large vote of thanks.
I feel happy enough. The care staff I think are wonderful, they are very caring, nothing is every too much trouble. I also on the whole enjoy my meals, it's good to know that I can go to my bed and feel safe and secure.
I feel happy enough. The care staff I think are wonderful, they are very caring, nothing is every too much trouble. I also on the whole enjoy my meals, it's good to know that I can go to my bed and feel safe and secure.
I am very happy here - very comfortable. The carers and staff are cheery and helpful.
I am very happy here - very comfortable. The carers and staff are cheery and helpful.
It is an excellent place to live and I have been here for 4 years, and find no fault with the home. It is warm and cosy and the food is excellent and I am very happy here.
It is an excellent place to live and I have been here for 4 years, and find no fault with the home. It is warm and cosy and the food is excellent and I am very happy here.
Came here about 1 year and 3 months ago, with my wife. My wife has dementia and passed away just before Xmas. Through diabetes both my feet are dead (like walking on a water-bed). It was quite hard to adjust from a 4 bedroom house and garden to a room not as big as my smallest bedroom. However, I...
Came here about 1 year and 3 months ago, with my wife. My wife has dementia and passed away just before Xmas. Through diabetes both my feet are dead (like walking on a water-bed). It was quite hard to adjust from a 4 bedroom house and garden to a room not as big as my smallest bedroom. However, I have adjusted to my new life and am quite content. I am nearly 90 years of age. I have got my wits about me and can have an intelligent conversation. I am mobile with a walker. Many people are worse than I am, so I must be grateful and continue to drawn my old age pension.
If eel safer here with 24 hour care than living on my won with 3 visits a day. The care provided is competent and friendly.
If eel safer here with 24 hour care than living on my won with 3 visits a day. The care provided is competent and friendly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 30 September 2026Please contact the Home to enquire about the latest availability.
News (12) & Events (0)
- 05 Oct 2026
Residents at a care home in Hindhead, Surrey, have been enjoying new experiences from around the world from the comfort of their own armchairs. Staff members at RMBI Care Co....
- 04 Jun 2026
Residents and staff across RMBI Care Co. Homes took part in 'Learning at Work Week' during 18th to 24th May to share and learn new skills. The theme for this...
- 04 Mar 2026
RMBI Care Co.’s Human Resources Team has received national recognition after being Highly Commended in the ‘Three R’s Award’ category at the Great British Care Awards. The national awards ceremony,...
There are no upcoming events for Shannon Court.
Awards / Recognitions (7)
- 30 Jun 2022Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 30 Jun 2021Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 28 Feb 2020Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
Accreditations
There are no accreditations posted yet for Shannon Court.
Meet the Team (1)

My name is Matthew Bryans, and I am proud to introduce myself as the Home Manager. I began this role in November 2025, having previously worked as...
My name is Matthew Bryans, and I am proud to introduce myself as the Home Manager. I began this role in November 2025, having previously worked as Deputy Manager at Shannon Court.
I have been working in the care sector for the past eight years, during which time I have developed a strong commitment to providing high-quality, person-centred care. My experience has allowed me to build meaningful relationships with residents, families, and staff, and to understand the importance of creating a safe, supportive, and welcoming environment for everyone.
Before moving into social care, I worked as a qualified ILS paramedic in South Africa. This background has given me valuable clinical knowledge, the ability to remain calm under pressure, and a deep understanding of the importance of dignity, compassion, and quick decision-making in care settings.
I am passionate about what I do and believe I bring a wide range of skills to my role as Home Manager. I am committed to leading a dedicated team, continuously improving standards, and ensuring that every resident receives the respect, care, and quality of life they deserve.
I look forward to being part of this community and making a positive difference every day.
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