Walton Park Care Home

40 Severn Drive, Walton-on-Thames KT12 3BH
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9.7 39 Reviews
  • Walton Park Care Home, Walton-on-Thames
Walton Park Care Home is a new luxury Care Home in Walton-on-Thames with 65 beds that offers warm, kind and compassionate care, including nursing care for residential dementia and elderly individuals.

Residents are supported by a team of passionate and well-trained staff who are devoted to delivering high-quality care and offer a variety of carefully planned activities or excursions and nutritious home-cooked meals.

Walton Park is a purpose-built home with landscaped garden and has availability for permanent residency or short respite stays. If you are considering a care home for your loved one and would like more information, please do get in touch. The team would be more than happy to show you around the beautiful home, and offer any advice you may need.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1900
  • Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £1950

Prices are inclusive of 24-hour, personalised care by fully trained staff, all catering, including specialist dietary requirements, full laundry service, weekly programme of social activities and visiting entertainers.


Our on site Hair Salon can cater for all, at an additional charge.

These prices are only a guideline, please contact Walton Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jeom Justin (Manager)

Local Authority / Social Services

Admission Criteria

  • Caring for adults over 65 yrs, Caring for adults under 65 yrs
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (65)

Visiting

  • Walton Park Care Home welcomes visitors at any time. On-site Bistro can provide visitors with Tea and Coffee as well as beautiful views over the landscaped gardens.

Parking

  • Walton Park Care Home offers an abundance of free parking for visitors, with wheelchair/disabled access.

Walton Park Care Home Reviews (39)

9.7

Walton Park Care Home has a Review Score of 9.7 (9.735) out of 10, based on 20 reviews in the last 2 years.
Over all time Walton Park Care Home has 39 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Walton Park Care Home
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Total of 39, showing 21-39
Review from C O (Daughter of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at the home for over four years now, he is very settled and has made many friends. The home has a lovely feel and all the staff are very caring. As a family, we are made to feel very welcome.
The recent upgrade to the home is amazing, Dad's new bedroom is very bright and spacious. The
food menu is varied and tasty and residents are offered choices around their meals.
I would recommend Walton Park to everyone.
Reply from Loren Johns, Manager at Walton Park Care Home

Thank you for your wonderful feedback and we're pleased Dad is enjoying his new room!

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Review from S S (Niece of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We receive a lovely warm welcome on arrival and the care our aunt receives from staff goes above and beyond. The communication from staff is excellent. The new rooms are amazing. There is such a warm feeling within the home.
Reply from Loren Johns, Manager at Walton Park Care Home

Thank you for your lovely comments and we're so pleased your Aunt is happy at Walton Park!

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Review from C B (Daughter of Resident) published on 29 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you for caring for my dad so well. I haven't seen him so energized in a very long time. Thank you for feeding him so well. I think this has made all the difference.
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Review from William M (Son of Resident) published on 18 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When visiting the home at any time, always made welcome. Often greeted with a cup of tea and cake.
A pleasure to visit.
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Review from S T (Daughter of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers at the home were exceptionally kind, thoughtful, efficient and friendly. They made my mother's stay with them very comfortable and gave her a feeling of security. My mother arrived at the home very frail and somewhat depressed. The staff ensured my mother ate and she therefore built up
her strength and her humour, resulting in her going home after six weeks. I cannot thank everyone enough. The home is warm, clean and friendly and has a great sense of humour.
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Review from N H (Son of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the care and attention that my mum received. The staff were all fantastic and I would have no hesitation in recommending the home to friends and family.
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Review from Lesley B (Daughter of Resident) published on 28 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home feels very homely. It has several different lounges and rooms giving variety for the residents. The staff are caring and friendly and activities to stimulate the residents are increasing and are very popular.
The food menu is varied and tasty and residents have choices and a comfortable environment
in which to eat their meals.
Family members are encouraged to stay and eat with their loved one if they want to. I am very happy with the service my mother receives.
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Review from Vic B (Daughter of Resident) published on 21 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very caring staff for both my dad and us as a family, excellent food and facility. Bedrooms enough space with en-suite.
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Review from Karen B (Daughter of Resident) published on 14 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has a lovely family feel to it. The staff are all very helpful and nothing is ever too much for them if you need anything. My family are always made to feel very welcome.
My dad has settled very well and has made friends and enjoys the activities that are provided for the residents, he especially
likes the singing and watching films and is very keen to tell me what he's been up as soon as I arrive. I am pleased we chose this home for my dad to live, I feel very confident he is being very well cared for and is happy there.
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Review from Fiona S (Daughter of Resident) published on 7 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For 4 years, the staff at the home have shown great sympathy, care and attention to my mother. She has advanced dementia, can't speak, walk or feed herself and they always show compassion towards her needs. Since the new group has taken over, some things have changed but the level of care has remained
high and the catering, including freshly baked cakes, is always of a high standard.
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Review from Brian R (Son of Resident) published on 7 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A good feel about the place when you walk in. I like the design of the building with access to residents who want some peace and quiet. Staff are friendly, food is excellent and there is no smell about the place. It is a very hospitable facility.
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Review from Philip R (Son of Resident) published on 25 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum now is cared for with dignity and compassion.
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Review from P S (Son of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother first used the home when recovering from surgery some 8 years ago, then on respite for me as her carer on several occasions. The staff were always helpful and friendly and made her welcome. She never objected to going there when it became necessary for her to go into a care home as a resident.
I had no problem in choosing this home as I knew she would be happy there. I go for meals there with her and they are always good.
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Review from Keith T (Son of Resident) published on 10 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father is very well looked after at the home - I no longer worry about his welfare as he is always well fed and cared for. The management and staff are excellent. I recently attended a Father's Day BBQ - it was very popular with both residents and relatives and I look forward to attending similar
events.
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Review from Mike D (Son of Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Amazed at all staff employed in the home are lovely. My mother had vastly improved in the short while she's been with you and feels safe and looked after. My sisters and I all feel that we have made the right choice. Would recommend to everybody. Please keep it up.
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Review from Jeanette M (Daughter of Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting a number of care homes, we were delighted to find this home. The staff are so friendly and caring and they cannot do enough to help you. Nothing is too much trouble. This also applies to the admin lady who is delightful and extremely efficient.
Residents are all happy and well cared
for.
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Review from A B (Wife of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the commitment of the carers, always quietly attending to the needs of the residents in a respectful way. I like the layout of the home, with many different seating areas which I feel helps the resident to maintain some feeling of independence. I also like the idea of featured
lunches and I am amazed how much the residents eat on these days and again the interactions with the staff is excellent. I would like to see the common areas decorated as this is where first impressions are made. At the moment "out of date".
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Review from Sally D (Daughter of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Facilities and care excellent. Staff are kindly, helpful and caring. Perfect choice for my mother. Very, very impressed.
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Review from Carole G (Wife of Resident) published on 18 July 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
This is a clean and friendly home. The staff are very kind and cater for all those that are in respite or residence. I am happy for my husband to stay with them as I know he will be well looked after and also safe which gives me peace of mind when I need a break.
Reply from Loren Johns, Support Manager at Walton Park Care Home

Thank you Carole, very kind of you to say! We are so pleased to accommodate you and your husband for periods of respite.

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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Walton Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for Walton Park Care Home is calculated as follows: ( (180 Excellents x 5) + (53 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 238 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Walton Park Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Jeom

Jeom Justin

Job Title: General Manager Joined: 2024

General Manager for Walton Park Care Home.

Toni

Toni Rowland

Job Title: Administrative Manager Joined: 2024

Administrative Manager for Walton Park Care Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Walton Park Care Home to verify any information. View our terms and conditions. Walton Park Care Home has an Enhanced Service - more info.