






In every one of their homes and schemes they express God’s love through compassion and care that helps people live life to the full - fulfilled living.
Shottermill House has an active social life in which residents can take part or follow their own pursuits. They appreciate that each resident has their own individual interests, hobbies and pastimes, and they endeavour to support residents to maintain this important part of their...
Care Provided by Shottermill House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
We accept those who are paying for their own care (self-funders), those who are being supported by the Local Authority, and those in receipt of Continuing Healthcare (CHC) funding.
• Around the clock care from highly-trained staff
• Personal care - such as bathing, dressing, grooming
• Daily living assistance, tailored to individual needs
• Food, drink and snacks
• Heating and lighting
• Specialist equipment
• Personal laundry
• All of our in-house activities
• Spiritual and pastoral support
• Basic residential care: this is where the assessed needs are relatively uncomplicated and where mechanical or technical assistance is rarely needed.
• Higher dependency: this is where the assessed needs are complex and where mechanical or technical assistance is intermittently needed.
• Enhanced care: this is where assessed needs are highly complex and where mechanical or technical assistance is frequently needed. We charge for dementia care at this rate.
The Registered Care Manager will assess you prior to admission to determine the level of care provision required. These fees are valid between 1st April 2026 and 31st March 2027 and are reviewed annually. Our fees are charged per person, per week. We do not require a deposit and we do not require a guarantor.
The price(s) shown are provided by the care home. Contact Shottermill House for full pricing details and T&Cs.
Contact Shottermill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pilgrims' Friend Society
- Voluntary / Not for Profit Owned
Person in charge
- Anne Pegler(Registered Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
- Residents must be supportive of our Christian ethos and activities
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (31)
Visiting
- Informal visits are welcome by appointment. Relatives and friends are welcome to visit at any time during the day, and there is the opportunity to purchase a meal in the home if they wish to do so, by prior arrangement.
Parking
- There is ample parking for visitors at the home.
Shottermill House Reviews (39)
Shottermill House has a Review Score of 9.5 (9.515) out of 10, based on 9 reviews in the last 2 years.
Over all time Shottermill House has 39 reviews.
A caring care home with friendly staff. Always there when wanted. Shottermill House has a religious emphasis, which satisfies my sister who has a long religious background. The management and staff I have met always have time to talk and help with any issues. Run well, considering budget and recruitment constraints.
Thanks for your kind words. It's lovely having your sister here with us, she's a real blessing to the home.
I could not speak more highly of the staff and provision at Shottermill House. My friend is full of admiration for all the staff who care for her. The provision provided is exemplary and as I visit every week, I get to know most members of staff. I have always been welcomed into a happy environment from all staff, from management, to cleaners, carers etc. All staff are known by their first names and are always available and glad to help in any way. This is the best care providing home I've ever seen. A+.
Thanks for your kind words. It's amazing to have your friend with us, she brings such joy to the home.
My mother has settled very well at Shottermill House and feels very at home. All the staff are kind, thoughtful, caring, efficient and hard-working. There is a lovely homely atmosphere at the home and the family members have a sense of community and surrounded by their faith in a loving Christian home. The family are very pleased indeed to have found such a lovely place for mum to be so well looked after.
Thanks Penny for your kind review. It's been amazing having Mum with us here at Shottermill. She is always so bright and cheerful.
Staff were kind and considerate, encouraging my friend and patients with her slow walking pace. The visitor's room was comfortable and private. I was able to receive Holy Communion from the Methodist Minister, which was very special to share with my friend. The home had a welcoming feel, and the decor was pleasant.
Thank you for your kind review; it's an honour and privilege to serve our family members.
My mother moved to Shottermill House requiring dementia care. The facilities are warm, welcoming, colourful, efficient, very clean and practical. Without exception, the managers, staff members and volunteers are professional, kind, loving, accommodating and full of fun. The food is excellent. My mother's room, with an en-suite bathroom, was the perfect size to allow for her to have key family photos and possessions but not be cluttered. Her window looked out onto the lovely gardens. The staff always went above and beyond to accommodate all forms of communication by our family (inside visits, outside trips, telephone calls, FaceTime, reading our letters to her). The spiritual community that she found at Shottermill House was very important to her, and she loved to engage in the numerous activities provided to the residents. Finally, the loving, gracious and calm end-of-life care provided to my mother was truly exceptional, further highlighting the dignity with which she was always treated.
Thank you for your kind words, Wendy. It was a privilege to have shared our home with your Mum. She was such a wonderful lady, full of joy and laughter. Keep safe... hope to see you again one day.
Attentive staff.
Clean - orderly environment.
Friendly atmosphere.
Thank you for your feedback; it is a privilege to have you at Shottermill. May you continue to enjoy your stay here with us.
My visit to Shottermill House coincided with the Queen's funeral, as requested to watch this remarkable event with a loved one residing here. Considering the extraordinary day, nothing was too much trouble. It was clear the day for all involved had been planned with care and great kindness. I found the rooms, shared space and the loo/bathroom to be light and clean, yet with homely touches like personalised cushions, photo boards etc. Covid protection like masks and handwash are provided. The funeral service itself was featured with great dignity, while I saw people discretely offered refreshments and assistance given. A buffet lunch was prepared, which I was offered and very much appreciated after the long drive here! Many thanks to the team.
Thank you Emily for your kind words. It is a pleasure to have your "Aunty" here at Shottermill. We look forward to seeing you again soon.
Shottermill House is full of love and compassion. Staff are welcoming and friendly and have/are still working so hard in still difficult circumstances. Well done!
Thank you, Debbie; it's a pleasure to have your aunty with us at Shottermill.
Arranged a visit at a specific time. On arrival, meet by staff to go through Covid restrictions. Taken through to visitors lounge where Mother was waiting. We were left in private for the whole time of the visit apart from when refreshments were offered.
Thank you; appreciate your review. It's a pleasure to have Mum at Shottermill..
Our whole family realises how fortunate we are that our mother's home is now Shottermill House. We know that she is safe (indeed fiercely protected), cared for and respected. Every time we visit, the atmosphere in the home is calm, clean, and on occasions, lovely. Although my mum can only "live in the moment" (she has no recent memories), I believe she is happy amongst good, kind people, which is where she would want to be.
Bless you.
My 90-years-young mum is safe, contented and always up for a song or a poem when I visit. With her freshly coiffed hair and sense of humour, Mum is good company. I often have a cup of tea with her when I visit, such a small thing, but so lovely to share that moment. Mum responds to jokes and magic tricks! Her love of gardening means that she enjoys looking at the potted plants in the garden and walking around in good weather. The homecooked food from the in-house chef is greatly enjoyed. Mum's interests are met, and it is reassuring to see her well cared for.
Bless you.
My mother-in-law is very well cared for and loves living at Shottermill House. The staff are super and very caring. The food is excellent too. We are very happy.
Bless you.
My visit to see my mother at Shottermill today was arranged only one hour before I arrived. The care manager was very polite when speaking on the phone to arrange this visit. On arrival, things were obviously busy with a previous visitor, but I was greeted by the business manager, who is always very welcoming. I appreciate all that is being done for the care of my mother.
Bless you.
I wholeheartedly recommend Shottermill House. My mother has been a resident for over two years and has received great kindness, consideration and excellent care. Shottermill House is a bight and clean rest home with lovely staff who are always smiling and happy. It is a calm and peaceful home, welcoming and comfortable.
What an excellent home! Always receptive to residents needs and always keep family well informed.
Shottermill House have cared for my mother for over 4 years now, but recent months, because of Covid-19, have been particularly difficult for them. However, they have risen to the challenge and responded magnificently. Initially, I was not able to visit in person, as they went into a total lockdown, but a recent easing of regulations has meant that, in August, I was able to have a short garden visit. Because of their diligence, nobody in the home has been ill with covid, and my mother continues to be very happy, and I cannot thank them enough for their love and care.
Shottermill House have been extremely kind and caring whilst looking after my mother. We feel very lucky to have found such a caring home, which follows Christian values, which is also in the area she lived all her life. She is very happy living there.
My mother is registered blind and has severe mobility problems.
There is nothing I can fault on the care she receives. The staff are always on hand to help and the management are always available to answer any questions.
They have activities every day and the residents are always happy to participate.
My family could not have chosen a better home for our mother’s twilight years.
I cannot thank them enough for looking after our mother with such love and care.
Shottermill House has looked after my Mother extremely well for the last four years. She has been treated with patience, respect and love. The Christian ethics permeate the place and Mother feels that she is among friends. The residents are fed well and despite the lockdown, the staff work hard to keep them entertained. I feel that my Mother is in the best place that she can be, she is living well despite her dementia.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 July 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Shottermill House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Shottermill House.
Accreditations
There are no accreditations posted yet for Shottermill House.
Meet the Team (3)

Mike is an experienced Project Manager/Administrator, with over 25 years of experience leading teams and delivering projects, especially in the Charity sector, but most recently with an offshoot of the NHS. He holds a management qualification from the Institute of Leadership and Management and a Level 4 PTTLS teaching qualification. He was previously the Director of the Manchester City Mission.
Mike has a heart for people in later life and recently helped administer a project in the South West called Transform Ageing - a pioneering programme taking a community and design-led approach to improve people’s ageing experience.

Anne has over 40 years of nursing experience and has experience developing and maintaining high standards of care across several care homes. She is very passionate about sharing her faith and her walk with Christ and is actively involved with her local church.

Deborah started working at Shottermill House in August 2021. She returned to the UK at the end of 2020 as she and her husband felt it was the right time to move back to help their family, having lived in Belgium for 20 years. Deborah worked in metalwork, and administration and finally ran a childcare facility.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shottermill House to verify any information. View our terms and conditions. Shottermill House has an Enhanced Service -more info.