






Springkell House is a beautiful Victorian building set in landscaped gardens close to the countryside of the Devil's Punchbowl, with good transport links and within easy reach of Hindhead. It specialises in providing residential, dementia and Alzheimer's care, with a sensitive and understanding approach to the needs of the residents.
The building is adapted and equipped to the highest standard to provide comfort and care 24-hours a day, seven days...
Care Provided by Springkell House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees subject to assessment
The price(s) shown are provided by the care home. Contact Springkell House Care Home for full pricing details and T&Cs.
Contact Springkell House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Beritaz Care
- Private Owned
Person in charge
- Jozef Tomko(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2007
- Number of floors: 2
Room Information
- Single Rooms (33)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Visitors are welcome to Springkell House Care Home, if wishing to meet with the home manager, please call in advance to arrange an appointment.
Springkell House Care Home Reviews (63)
Springkell House Care Home has a Review Score of 9.8 (9.847) out of 10, based on 18 reviews in the last 2 years.
Over all time Springkell House Care Home has 63 reviews.
I'm very happy with the care my aunt receives. The staff are patient and attentive and treat my aunt with respect. The surroundings are well maintained and have a homely, friendly feel.
The staff are kind and considerate towards the residents who appear content and settled.
The meals are of excellent quality and freshly prepared in their own kitchen.
This home is good value for money and highly recommended.
Everything has been wonderful. I am very grateful to the management for accepting my mother.
The staff are very kind and caring.
The staff at Springkell are incredible. They are caring, kind and professional. They treat my grandparent with dignity. It feels like he is being looked after by family. The facilities don't have all the bells and whistles or modern amenities but they are perfectly adequate. I would highly recommend Springkell to anyone whos loved one needs full time care.
We consider ourselves extremely blessed to have found Springkell and all the staff. My mother has been cared for with kindness and compassion from the very beginning.
Very caring environment in which our friend, who is a resident, feels very secure and well looked after. She loves the food. I just wish the residents would get out more especially on a warm summer's day although I realise it is a question of staffing issues.
The care and attention from all the team is exemplary. They are welcoming and friendly at all times. Nothing is too much trouble to make family and friends visits a good experience for the resident and visitors. It would be difficult to find another home where residents are treated with such kindness, compassion and dignity. Thanks for looking after my mum so well.
Such a caring home. The staff are lovely and very caring. 15 years ago my sister picked this home out for our mum and it is even better now. Plenty of things to do and lots to eat. If someone wants a biscuit they would always get one whatever the time it is, just like a proper home the way it is set out and everyone goes wherever they want like you would in your own home.
I highly recommend Springkell House if you are looking for a home for loved ones. I have never met such kind, caring staff. The care home meets all the criteria for a safe, caring environment. My father was extremely well looked after. I cannot praise everyone there highly enough.
My wife worked at Springkell House after putting her mother in here because it was so much better than homes locally. She worked nights with a lady who is now the manager.
This is a wonderful home although nearly 40 miles from where I live. The staff, food and atmosphere are really great. They greet you as soon as you arrive and make you very welcome.
Over 5 years of care here for my mother and it is still excellent. The staff are happy and smiling. The residents are happy and smiling. Everyone is well looked after. Visitors made welcome. The door is always 'open'. The staff look after my mother like she is their mother and best of all, I don't have to worry about her. She is at home.
Would be unable to find fault. A dedicated team of people.
This review relates to the last 12 months. I have visited Springkell House Care Home on numerous occasions over the last year - almost once a week. My mother has always been well dressed and quite happy - obviously well cared for. The carers are excellent and all of them treat her as a real person. Her hygiene and personal appearance are looked after in a first-class manner. She never complains and is always very happy in the environment. Her appetite is very good and the food provided is very good. Her room is comfortable and always clean and tidy. The whole house is extremely clean. The activities provided are many and varied. We have been lucky to find such a clean, comfortable and caring environment.
I am constantly impressed with the staff of Springkell House. They go the extra mile to ensure the residents are well cared for and treated in a dignified manner. They are cheerful and always approachable should I need any assistance for my mother. She is really happy at Springkell House and we are really happy to have found such a well managed and caring home for her.
Pleased to say this is a very well run care home, in very pleasant surroundings. I go to the home once a week to visit and have to be let in. It could be a different person from the last one, which makes no difference as it is always with a very welcoming smile. This immediately is a good sign all the staff get on well together and are always ready to help one another.
The staff were extremely good providing a friendly, caring service. The communal rooms are limited on space but the private room was clean, freshly decorated and spacious. The home coped with the increasing needs and provided all the equipment needed to make the final weeks as comfortable as possible.
I was delighted to have found such a lovely care home for my mother. The staff were always helpful and friendly and sensitive to my mother's needs. The standard of care was excellent. When my mother died everything was handled very compassionately and professionally. The home had a nice homely atmosphere I would not hesitate to recommend this home.
Always welcomed by smiling staff who are very courteous. Parents kindly cared for; the beds are always clean and fresh and help given unfailingly with everyday necessities. The standard of food is excellent and regular small tasty snacks given. (very important not to over feed the elderly with food but they often need encouragement to eat) It is good to see regular staff to build relationships with and so feel confident that one's vulnerable parents are being well looked after and cared for. I would highly recommend Springkell House for its sensitivity in the care of dementia sufferers.
Dad came to Springkell in March this year 2016 and he settled in quickly. He came from a home which catered for fewer residents, and he enjoys the company, a plus factor that has improved his night-times. The staff are friendly, welcoming, and caring. Dad loves the food, the catering is excellent, he enjoys his cuppa and piece of cake in the afternoons.
The manager is helpful and informative, nothing is too much trouble. They deserve their CQC status.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (28) & Events (0)
- 01 Jun 2026
At Beritaz Care, we are always looking for ways to improve our homes and services, not only to better support our residents but also to have a positive impact on...
- 20 Apr 2026
Within our homes, residents get the chance to make lots of new friends, from their fellow residents to members of staff, and even some new pals of the four-legged variety....
- 20 Apr 2026
Moving into a care home means becoming a part of a community, and for many Beritaz Care residents, it’s also an opportunity to form new friendships. It is never too...
There are no upcoming events for Springkell House Care Home.
Awards / Recognitions (9)
- 01 Nov 2025Recipient: Springkell House Care Home
- 12 Jun 2025Recipient: Springkell House Care Home
- 01 Feb 2021Recipient: Springkell House Care Home
Meet the Team (13)

I began my professional catering career as an Army chef, I then worked in restaurants before coming to Springkell House in 2004. The management team and Beritaz Care are forward-thinking and encourage you to develop your skills and knowledge. I have achieved NVQ 2 in catering, NVQ 3 in Hospitality and in 202 I achieved Diploma 4 in Hospitality Management. I have overall responsibility for managing the kitchen.
I take real pride in the food we serve at Springkell House, ensuring that it is good quality, healthy and appetising. Spending time with the residents, creating menus and seeing clean plates at the end of mealtimes is very rewarding for me.
A highlight of my career and my proudest moment was being nominated as a finalist for Chef of the Year at Surrey Care Association's 2019 Care Awards. In 2019, we also started a luncheon club for Hindhead’s local community, the response and the feedback from has been brilliant

I have worked within the care industry for more than eighteen years, thirteen of which I have spent at Beritaz Care. My whole family worked in the care industry so it has always been what I wanted to do, I am glad to have been able to follow in their footsteps.
My role at the home involves caring for and supporting our residents however they need. I oversee the staff on the floor, making sure correct procedures are being followed and offering my help when needed. I really enjoy caring for the residents and spending time talking to them. Working at Springkell House is made even better by the great team I have around me, we work very well together and everyone gets on.
The training offered by Beritaz is brilliant, my biggest achievement since being with the company is gaining my NVQ level 3, and I am now working towards my level 4 qualification. I wouldn’t be in the position I am in now without the training and support of Beritaz Care as an employer.

I have not always worked in care, prior to moving to England from my home country Slovakia I was a dress designer and worked in retail becoming a manager of a shop before taking time out to have my children.
My husband Jogi started working at Springkell House, and meeting his colleagues encouraged me to join the Springkell House team. I first started working as one of the domestic team and helping out in the kitchen. I’m now the activities coordinator which has allowed me to utilise my creative skills and have more contact with the residents which I enjoy very much. With the support of the manager, I successfully achieved a Diploma in activities.
I feel I have grown as a person and in confidence since working at Springkell House but most of all I am rewarded every day by seeing the residents happy and engaged in the activities we put in place.

I joined the team at Springkell House in November 2021 as a care assistant, prior to this role I worked in London as a domiciliary care worker.
I was inspired to join the care industry due to my personal family experience. Being involved with caring for my mother who was suffering from paralysis and supporting her daily needs, motivated me to pursue a career in care, as I feel truly passionate about helping others.
A friend informed me about the vacancy at Springkell House and I was excited about the opportunity. I have really enjoyed my time working here, having the opportunity to progress my skills and knowledge, my confidence has massively grown since I came here.
I enjoy working and interacting with the residents every day and working as part of a close-knit team with my fellow staff members. Everyone at Springkell House is friendly and supportive, it’s a wonderful place to work.

I have been working in the care industry since 2022 and have been a member of the Springkell care team since the end of 2024. At Springkell House I assist residents with all aspects of their care. I am also responsible for supervising the other care staff, leading the team by giving clear instructions and ensuring everyone understands their responsibilities. I try to be a supportive member of the team, helping out my colleagues with anything they need.
In my role at the home, I get the chance to develop strong bonds with residents. I enjoy getting to hear their stories and learning about their lives. It makes me happy to know I am making a positive impact on their lives, no matter how small it may seem.

I have been working at Springkell House Care Home as part of their care team for twenty-four years. I enjoy getting to work with a supportive and respectful team who communicate well and work together to ensure the best outcomes for residents.
On a daily basis, my role involves supporting residents with personal care, mobility, medication, meals, and daily activities. I also provide emotional support, monitor residents’ well-being, and make sure care plans are followed to maintain dignity and safety at all times.
I wanted to work in the care industry because I enjoy helping others and making a positive difference in people’s lives. Supporting individuals to feel safe, respected, and comfortable gives me a strong sense of purpose. My favourite part of the job is building trusting relationships with residents and seeing them feel comfortable, happy, and well cared for.

I joined the team at Springkell House in February 2023, my journey at the home so far can only be described as great. I was sponsored to come to the UK to work, transitioning from my country was a difficult decision but one I am glad I made. When I arrived at Springkell House I was greeted by an amazing team and made to feel comfortable straight away. I immediately felt at home in such a warm and welcoming atmosphere.
Working with the rest of the team has been wonderful. Even though we are all from different cultural backgrounds, we accept each other and work in unity. Each member of the team has great ideas and knowledge which they are happy to share with each other. Working with Beritaz Care has been great, they have helped me to feel welcome and provide excellent training, which is really important for our everyday tasks.

I have always wanted to help others and do something that makes a positive difference in people’s lives, so a career in the care industry was the perfect fit for me. I have been working as a Care Assistant at Springkell House since the spring of 2023, I love being able to work so closely with the residents and feel like I am helping to make their day a little bit brighter.
Before coming to Springkell House I worked as a domiciliary carer, helping elderly people within their own homes. While I found this work very rewarding, I struggled with the constant travel. I wanted to find somewhere I could come to every day and feel part of a team, while still knowing what I do is having a positive impact.
I really enjoy helping the residents at Springkell House, my job involves looking out for not just their physical but also mental health. Having a good team around me makes a big difference, we get on really well and work together as a team. I am happy I get to do a job I enjoy.

As a Care Assistant, my job at Springkell House is to support and encourage the residents with their daily activities, such as personal care, getting dressed, mealtimes, taking part in organised home activities and so on. I have been a member of the Springkell care team since 2022, I love the team at Springkell House and really enjoy working with everyone at the home.
I get to spend a lot of time with the residents as part of my job, which is something I really enjoy. I like listening to them talk about their life experiences and chatting to them about their lives. We have a really supportive team at Springkell House, everyone is happy to help each other and communicate well with each other.

Before joining Springkell House in 2023, I had built a strong foundation of caregiving experience through spending several years working in the healthcare sector. I had worked in both residential and domiciliary care settings, where I was able to develop skills in personal care, medication administration and emotional support. My passion for helping others and creating a safe, comforting environment for the elderly led me to pursue a role as a Care Assistant at Springkell House.
I want to work in the care industry because I have a genuine passion for helping people, especially those who are vulnerable or in need of support. Being a carer allows me to make a real difference in someone's daily life—whether that’s through offering companionship, assisting with personal care, or simply being there to listen. I find it incredibly rewarding to know that my work can bring comfort, dignity, and a better quality of life to others.
What I enjoy most about working at Springkell House is the strong sense of teamwork—everyone pulls together to provide the best care and support for the residents. I also really value the relationships I get to build with the residents; getting to know them and hearing their life stories is incredibly rewarding. Every day brings something new, and I enjoy learning new skills and gaining experience that helps me grow both personally and professionally.

I first joined the team at Springkell House in October 2017, I had only moved to the UK three weeks prior to starting my role. When I joined, I was part of the domestic team at the home, starting in the role of Kitchen Porter before being offered the role of Cook in December of the same year.
I have always thought that the kitchen is the soul of a house, as a child, I spent many hours in the kitchen with my family cooking and enjoying our meals together. My mother was working at Springkell House before I joined, it is thanks to her I found out about the job opportunity.
They say that God won’t give us what we ask for, but what we need. I am very happy to have been given the opportunity to work here, Springkell House very quickly became like a second home to me. The team at the home all know each other very well and feel as if we are an extended family to each other.
Since joining Springkell House I have been supported to develop my skills, I have completed my NVQ level 2 and am planning to continue to do more.

I have been working at Springkell House Care Home as a Domestic and Kitchen Assistant since October 2023.
Before joining Springkell House, I worked in an Italian restaurant as a kitchen assistant and assistant chef in London.
I always love to help people, everyone around me knows that I am one of the first people to volunteer to help someone when it is needed. For me, working in the nursing and care sector is a perfect fit and I feel blessed to play a part in caring for others. My wife Razin also works at Springkell House as a Care Assistant, which is another reason I was keen to take the opportunity to join this team.
My job is to keep the home clean and germ-free, for the safety and comfort of the residents. I also help the kitchen team with the resident’s daily meals. I enjoy serving the residents a nice cup of tea, it brings a smile to their faces and I enjoy knowing I have made them happy.
The residents are the heart of the home and seeing them every day reminds me of my own loved ones, some of whom have sadly left us. I am grateful to be part of a team that feels like a family, where no matter the challenges we are faced with we always support each other. It is a wonderful and amazing place to work.

My role at Springkell House is to help keep the home nice and tidy, just like I do at my own home. I make sure the home is clean for our residents, keeping everything disinfected and germ-free in the home is my main goal, doing my part to ensure residents’ health and safety. Sometimes I also have the opportunity to work as a Kitchen Assistant, which gives me the chance to enjoy time with the residents here. I will serve them a cup of tea and a slice of cake or biscuits. I enjoy seeing the smile it brings to a resident’s face and it always makes my day.
I am so happy to work at Springkell House Care Home, everyone here is friendly, kind, supportive and hardworking. I think of Springkell House as my second home as it feels like being at home with my own family members. Overall, I love my workplace and my job, where I help to keep everyone at the home safe and healthy.
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