Stanecroft

I wanted to write a review as my mother in-law has just recently celebrated her birthday and Stanecroft did a wonderful job to help the whole family to celebrate with my mother in-law. They went above and beyond setting up a wonderful afternoon tea for us all. Not only that, the care she receives is truly unbelievable. Everyone who works there genuinely enjoys spending time with her and I really feel like they all love her as if she were their own. From the management team right through to the carers and all the staff in between - you are all hero's and you have made us all feel at peace that she is being taken care of in the best possible way and most importantly, she's no longer lonely. There is so much for them all to do and there's always someone to have a chat to. Stanecroft really is an amazing place.

I couldn't be happier with the care my nan receives at Stanecroft. The staff are genuinely caring, kind, and always friendly, which makes such a difference not only to residents but to family members as well. It's clear they take the time to get to know each individual and treat them with real compassion and respect.

The home itself is always clean, tidy, and well-maintained, creating a comfortable and welcoming environment. Every time I visit, I feel reassured knowing my nan is in safe hands.

Most importantly, I have no concerns at all about how she is being looked after. The level of care and attention she receives gives me complete peace of mind. I'm truly grateful to all the staff for the wonderful job they do every day.

Would highly recommend Stanecroft

To all the staff I thank you from the depths of my heart.

The care and the compassion shown by the staff are second to none. I would not hesitate to recommend Stanecroft to anyone seeking care for a friend or relative". The management and staff are very friendly and welcoming. I class Stonecroft as my family

So a big thank you to the management and team , your home is a real home .

Thank you

My ex step Mother passed away peacefully on Friday 12th December. She was 96 years old and had two carers with her. She had been in Stanecroft for over 4 years. ALL the staff have been fantastic. This goes from the kitchen staff, cleaners, handyman, carers. Accounts department and the management. I would recommend this care home to anyone. On top of the usual day/ night care they have an activities every day. Trips out. Even an in house hair dresser. A Big Thank you

All the staff are caring, the food is great and the activities are brilliant that mum really enjoys

Our love and gratitude to you all x

The dignity and respect that the staff at Stanecroft show towards our Mum is wonderful!! It makes us smile to see her so happy and settled into her new home and way of life. It was such a big change for her and us as a family, but made so much easier and so personal by the kindness, care and support from all of the staff. We are always greeted with happy smiling faces and with positivity and understanding. It is a very inclusive environment with so much going on for the residents and time for them to enjoy activities and social gatherings in a safe and supportive way. Everybody is very approachable and so lovely to be able to visit our mum, at any time. When we have made requests, they are actioned very promptly and always feel the door is open for us. We feel our mum is being taken very good care of. Thank you to all the staff that make this happen.

Absolutely amazing! Mum has been in Stanecroft since March 2025 and she has settled in beautifully all thanks to the wonderful staff and environment. The home is all on one floor, very open and residents are in units. It's like home when I visit. The care team make me feel like I am part of the family. Mum is so happy here. She gets on so well with the staff and they genuinely all love her. It's a hard decision to make when a parent has to go into care but honestly the manager, Admin and carers and her amazing team made the transition so seamless. Thank you Stanecroft for taking the best care of my mum.

I'm very pleased and grateful for our experience with Dad, and would be happy to fully recommend them to anyone thinking of them as a care home in the Dorking area

The whole team at Stanecroft are amazing! From the very first minute my aunt arrived, the care they showed, and the support they gave, enabled her to enjoy life whilst living with Alzheimer's disease. During her stay of almost 3 years, she developed new friendships and frequently told me how much she 'loved it' at Stanecroft. Their activities programme, and outings, allowed her to socialise with others. The management and care staff kept me well-informed at all times. Knowing that my aunt was happy, safe, and well cared for, relieved so much of the worry that comes when caring for with someone with this horrible disease. I highly recommend Stanecroft.

I cannot speak highly enough of the care my sister received, for almost three years she was a resident at Stanecroft. All the staff are so compassionate, helpful and fun. My sister enjoyed the variety of entertainment offered in the Day Room. The residents' diet and presentation of food is excellent. She was so much happier at Stanecroft than what became a struggle for coping at home. Stanecroft for the residents becomes more than a home, it becomes their home. Sadly my sister has now died, but thank you to everyone for all your care and supporting the family too.

My dad went into Stanecroft Care Home for respite care beginning of September 2024, he has never been in a home before and he settled very quickly, the staff make this home, nothing is too much trouble, they are friendly and caring with all of the residents. My dad has decided that he wants to stay permanently now and he can't speak highly enough of the place and mostly the staff. They are all so kind to the residents, it means the residents' families can relax knowing they are in safe hands. Thank you to all the team for your help with settling Dad in, you are really appreciated.

My grandmother has lived at Stanecroft for almost a year and moving her there has been the best decision for her welfare. Grandma has really flourished since moving to Stanecroft. She is safe, happy and stimulated. Gone are the days of her staring at 4 walls or sleeping the day away, she is now active and involved in the many events and activities on offer at Stanecroft. She has friends, company and stimulation. The staff at Stanecroft are excellent. Kind, caring and so obviously fond of all the residents. There is no apparent 'us and them' between the staff and the residents; they are one big family and I could not feel more confident and reassured that my grandmother is in the best place!

Mum has been in Stanecroft for nearly 2 weeks. The manager showed us around and it is very clean, bright and spacious. The staff are very happy and helpful, her room looks over gardens. I’ve been into home today to blow dry Mum's hair, she was very cheerful and having a laugh with the staff. She is enjoying the activities and seems happier than when she was at home. Having company all day is good for her.

Staff are always happy and helpful. Nothing is ever too much to ask. My grandmother is finding it a little difficult to adjust, having some days where she is upset and the staff take the time to talk to her and make sure she is settled and ok. We pop in and my grandmother is always clean and looking her best. There is a great range of activities for them to get involved in which is lovely to get them communicating with other residents.

From my first contact with the Stanecroft care home team, they were very friendly, reassuring and took time to answer my questions. Mum settled in quickly which was definitely helped by the warmth and individual care shown by all the team. Some highlights - Mum has enjoyed the meals, putting on weight. The trips Mum has been on sound awesome - I wish that I could have attended them too. The home is relaxed with some very nice touches such as animal visits. I am very grateful for the warmth and care that you have shown Mum and being so nice when I have turned up to see Mum at random times. Many thanks!