Stanecroft

Spookhill, North Holmwood, Dorking RH5 4EG
Review Us
9.7 41 Reviews
  • Stanecroft, Dorking
The dedicated and caring team at Stanecroft care home provides a wide range of respite or permanent care, including residential and dementia care, in attractive surroundings.

Stanecroft boasts a stunning rural location where residents can enjoy luxury living with all the home comforts they need. Set on one level, the home is completely accessible, promoting residents to live independently as they go about their days. When care is required a 24 hour call systems ensures residents' safety at all times.

Monthly residents' meetings give residents and families the opportunity to feedback and make suggestions about life in the home. Outings have been organised as well as additions to the garden and a new bar area - all at residents' requests.
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Care Provided by Stanecroft

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1818
  • Self-Funded Residential Dementia Care: from £1913
  • RESPITE Self-Funded Residential Care: from £2028
  • RESPITE Self-Funded Residential Dementia Care: from £2123

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Stanecroft to find out the exact price for your requirements.

Contact Stanecroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Stanecroft to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Emma Fox (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 1

Room Information

  • Single Rooms (50)

Parking

  • on-site

Stanecroft Reviews (41)

9.7

Stanecroft has a Review Score of 9.7 (9.727) out of 10, based on 14 reviews in the last 2 years.
Over all time Stanecroft has 41 reviews.

Overall Experience
  • 33
  • 7
  • 1
  • 0
  • 0
Date Published
  • 41
  • 6
  • 7
  • 14
  • 27
Reviewer Connection to Stanecroft
  • 13
  • 6
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from S B (Daughter of Resident) published on 7 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was admitted for respite care due to my father undergoing back surgery. The staff were ready to receive us, friendly and homely, and were very efficient at getting mum settled.
She has a room which though a little dated in décor, has a state-of-the-art bed, and a little wash area. A commode was
provided as there was no toilet in the room. Everything was spotless throughout her 8 days stay. I wouldn't hesitate to use this facility again. Lovely staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Stanecroft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.877 for Stanecroft is calculated as follows: ( (144 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 163 Ratings = 4.877
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Stanecroft is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Emma

Emma Fox

Job Title: Home Manager

I've worked for Care UK for over 15 years. One of the best things about this role is seeing the difference a positive experience or conversation can make to a resident. Seeing smiles and hearing laughter every day around the home makes me so proud to work here and to work in a care setting.


I continue to learn new things every day, and I have lots of aims for the home, including developing our environment to make it even better, and to make residents’ wishes come true. Big or small, we make people’s dreams a reality. For example, when a resident wanted to be a bride for the day to relive her big day, we supported her to wear her wedding dress and I walked her up the aisle.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stanecroft to verify any information. View our terms and conditions. Stanecroft has an Enhanced Service - more info.