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Signature at Banstead

Croydon Lane, Banstead, Surrey SM7 3AG
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Signature at Banstead, Banstead
Signature at Banstead, Banstead
Signature at Banstead, Banstead

Signature at Banstead provides first class care to residents who require residential and dementia care in and around the Banstead area. The home is located on the North Downs, sitting within a protected greenbelt area with picturesque villages and a thriving High Street nearby. Signature at Banstead has fantastic rail and road links and is only 17 miles south of Central London, making it easy for families and friends to...  

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Care Provided by Signature at Banstead

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,855From £2,110
Residential Dementia CareFrom £2,225From £2,480
Nursing CareFrom £1,855From £2,110
Nursing Dementia CareFrom £2,225From £2,480

Contact Signature at Banstead to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Daniel Rees (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 4

Room Information

  • Single Rooms (81)
  • Single Rooms with ensuite Wet Room (81)
  • Couples/Companion Rooms with ensuite Wet Room (10)

Signature at Banstead Reviews (127)

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9.8

Signature at Banstead has a Review Score of 9.8 (9.781) out of 10, based on 28 reviews in the last 2 years. Over all time Signature at Banstead has 127 reviews.

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Showing 127 reviews matching selected criteria
Review from Carmel W (Friend of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience

When visiting my friend, I find all members of staff polite and helpful. The home appears very happy with plenty of activities for all patients to do if they so choose to.

Reply from Marketing, Marketing at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team

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Review from M N (Nephew of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience

Excellent! Very clean and bright. The staff are all professional and authentically friendly and kind.

Reply from Marketing, Marketing at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team

Facilities
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Treated with Dignity
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Activities
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Review from Jennie M (Resident / Service User) published on 19 April 2018 Submitted via Postal Card
Overall Experience

I fell cared for with love and affection. It is as simple as that!

Reply from Marketing, Marketing at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team

Facilities
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Review from Colette B (Daughter of Resident) published on 16 March 2018 Submitted via Website
Overall Experience
I needed sudden urgent care for both my parents aged 87 and 85. One with severe dementia. Sunrise of Banstead were able to take them both together straight away.

This was a very traumatic time for myself and my parents and the staff at Sunrise were amazing. They were very welcoming not only to my parents, but they supported me at this very difficult time.

The staff are excellent. The food is excellent. The entertainment and activities are great. And the care is second to none.

My parents are very happy there and I can now sleep at night knowing that they are receiving the best care possible in a safe environment in a beautiful care home.

Thank you Sunrise for taking all the worry away.

Reply from Marketing, Marketing at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team.

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No Rating
Review from Jennie T (Wife of Resident) published on 16 March 2018 Submitted via Website
Overall Experience

Not much care at weekends. Otherwise reasonable care level provided. Food satisfactory but mealtimes limited especially in evening when dinner was served very early - 17.30. Staff very friendly and helpful. Place kept clean and good attempts made to occupy and entertain the residents.

Reply from Marketing, Marketing at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

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Review from Jane C (Daughter of Resident) published on 6 March 2018 Submitted via Website
Overall Experience

Sunrise has been a saviour to me in different ways. My elderly parents lived with us for 4 years and were both diagnosed with dementia. My father sadly died of Alzheimer's a few years ago and by then my health had suffered and mum's complex dementia had made it difficult to manage. Step in Sunrise which was the perfect answer. My mother is unaware of her memory problems and the fact she is unable to look after herself but she is very active and needs constant stimulus which Sunrise provides. Being such a large place she is able to have a lovely suite but is free to join in whatever is going on and actively encouraged. She now needs 24hr care but is still able to participate and outwardly appears like any other lady of her age. Not living nearby means I have to have absolute trust in the staff but as Sunrise is such an open establishment and all the staff l have met have mum's best interest at heart I feel very confident it was the right move for her.

Reply from Marketing, Marketing at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Tracy (Daughter of Resident) published on 6 March 2018 Submitted via Website
Overall Experience
The care and compassion from the staff is very good. The staff are all very friendly and always say hello to mum and I by our names.
There is a comprehensive activities list which are extremely well organised. My mum enjoys most of them.
The communal areas are spotlessly clean as is my mothers room. My mother enjoys the food and the dining room feels a welcoming place.

All in all I am very happy with my mothers care and home.

Reply from Marketing, Marketing at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Marika & Paul (Grandson of Resident) published on 6 March 2018 Submitted via Website
Overall Experience
Our Grandad has been a happy resident at the Sunrise of Banstead for a few years now. From his very first day, he has been warmly welcomed, encouraged to take part in activities and cared for by staff and the residents at the Sunrise of Banstead. We can not fault the service he is receiving and we as his guests always feel very welcome there. The staff are extremely helpful and especially the care and commitment from the activities organiser is much appreciated, and heartwarming at all times.

We fully trust that Grandad is receiving the best care possible. Our hugest thanks for that.

Reply from Marketing, Marketing at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Value for Money
Review from Lynne S (Regular Volunteer) published on 22 February 2018 Submitted via Website
Overall Experience

This home is more like a 5-star hotel. The decor is very pleasant and nicely furnished. The menu is varied and the dining room attractive. There is a varied programme of activities and always something to occupy the residents on every day. Tea and other beverages are always available in the bistro plus biscuits and fruit. Every afternoon there is a special theme e.g. pancakes on Tuesdays. The gardens are pleasantly kept and nice for the residents to walk around.

Reply from Marketing, Marketing at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C (Friend of Resident) published on 16 November 2017 Submitted via Postal Card
Overall Experience

My friend has been a resident of Sunrise Senior Living at Banstead for a number of years and has always been well looked after in all respects. When I visit I always noticed there are lots of activities keeping all the residents happy.

Reply from Marketing, Digital Marketing Executive at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Daughter of Resident) published on 7 November 2017 Submitted via Postal Card
Overall Experience

The staff are very friendly and helpful. Mum is not keen on joining in activities and she is never forced to. Her room is always clean and the food is excellent.

Reply from Marketing, Digital Marketing Executive at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Sunrise of Banstead Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann H (Daughter of Resident) published on 7 November 2017 Submitted via Postal Card
Overall Experience

Mum is so settled here and considers this as a home from home. Life with dementia is challenging and at times very frightening but everyone that mum comes into contact with treats her with respect, dignity, care and love.

Reply from Marketing, Digital Marketing Executive at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Sunrise of Banstead Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Son of Resident) published on 13 June 2017 Submitted via Postal Card
Overall Experience
For nearly 10 years mum received exemplary care and was very happy as was I and her family.

We were reassured that she was well looked after. The staff really cared and regularly went the extra mile. This wasn't just a care home it was a real home.

Reply from UK Marketing, Marketing Assistant at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne A (Resident / Service User) published on 17 May 2017 Submitted via Postal Card
Overall Experience

The staff and facilities here are fantastic. Nothing is too much trouble and everyone is friendly and helpful. The food is outstanding, as is the entertainment and activities during the day. I am so glad that I have decided to make this my residence.

Reply from UK Marketing, Marketing Assistant at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roy A (Son of Resident) published on 15 May 2017 Submitted via Postal Card
Overall Experience

Sunrise has transformed my mother. She now enjoys a good social life and is looked after so well. The staff and facilities are top class and we could not wish for a better place for her to be. Well done Sunrise.

Reply from UK Marketing, Marketing Assistant at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K S (Resident / Service User) published on 15 May 2017 Submitted via Postal Card
Overall Experience

I have been here for six weeks and I am very satisfied in every respect.

Reply from UK Marketing, Marketing Assistant at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine P (Resident / Service User) published on 9 May 2017 Submitted via Postal Card
Overall Experience
It is always hard to leave your home, but Sunrise is the very best alternative - akin to being in a first class hotel.
I am very happy here - plenty to do - a wonderful atmosphere and staff so kind, helpful and efficient.

I'm so pleased our daughter found this place - I'm richly blessed.

Reply from UK Marketing, Marketing Assistant at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kate J (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

Superb care home. Exceptional staff. Brilliant facilities and activities.

I used to be an advocate so experienced many care homes. This is the best I have ever been to. My dad is receiving the best care I could ever have hoped for. He has told me first hand that he is really well cared for and everyone is really nice.

I am so pleased that he and we as a family made the move for him to come here. A 10/10 from me.

Reply from UK Marketing, Marketing Assistant at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan D (Resident / Service User) published on 7 February 2017 Submitted via Postal Card
Overall Experience

Came here 07-07-16 requiring more personal care, so sold my home (which was quite an emotional change of life). However, having my own studio and furnishings, it was good to be in familiar surroundings. Staff treat you with respect and kindness. Activities are varied and participate if interested. Christmas saw excellent decorations by the activities team and medical advice at 'well-being' team are very good.

Reply from UK Marketing, Marketing Assistant at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy C (Resident / Service User) published on 24 January 2017 Submitted via Postal Card
Overall Experience

It has taken up until now to begin to feel at home here; I am slow at adapting to some major changes in my life however with all my family abroad I have come to realise I am luckier than some- at least I am mobile- so far! The musical entertainment (with grand piano) is just my cup of tea!

Reply from UK Marketing, Marketing Assistant at Signature at Banstead
Thank you for taking the time to share your experience of Sunrise of Banstead.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Banstead Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2024
Overall
Good
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 21 Jul 2026

    We had an unforgettable time celebrating International Chess Day at Signature at Banstead! The home was dressed in chess-themed decor with delicious canapés, featuring a fascinating talk on 20th-century chess...

Upcoming Events

There are no upcoming events for Signature at Banstead.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Signature at Banstead.

Meet the Team (7)

Daniel Rees
Daniel ReesJob Title:General ManagerJoined: 2026

I'm proud to be the Registered Manager at Signature at Banstead, bringing over 15 years' experience in health and social care. I began my career in 2010 supporting adults with learning disabilities, progressing to Deputy Manager with the same organisation. I then helped establish two children's residential services before moving into elderly care as a Peripatetic Crisis Manager, where I focused on turning around underperforming services and driving service improvements.

I later joined Shaw Healthcare as Deputy Manager and progressed to my first Registered Manager role, successfully leading a service turnaround. In recognition of this work, I received the Outstanding Management Achievement Award at Sure Healthcare's National Star Awards.

Today, at Signature at Banstead, I'm committed to creating a warm, welcoming home where residents feel valued, families feel reassured, and our team is empowered to deliver exceptional, person-centred care.

Soloman Shamash
Soloman ShamashJob Title:Client Liaison ManagerJoined: 2025

As the Client Liaison Manager at Signature at Banstead, I’m thrilled to welcome new residents and showcase our high-quality care and accommodation to the community. With a passion for building meaningful relationships, I take pride in being the first point of contact, offering clear guidance, answering questions, and showcasing the warmth and vibrancy of our luxury care home in Banstead.

Christina Webb-Smith
Christina Webb-SmithJob Title:Deputy ManagerJoined: 2013

I began my career in care in 2013 at Signature at Banstead as a Care Assistant and have since progressed through senior roles, including Reminiscence Coordinator and Dementia Care Manager. For five years, I led our Dementia Community, supporting an exceptional team to deliver purposeful, meaningful activities that promote both mental and physical well-being. It is incredibly rewarding to see the positive impact this has on our residents every day.

Since November 2023, I have been Deputy Manager, leading the wider team and supporting the General Manager in all clinical matters. My focus is on ensuring the home operates to the highest standards and delivers exceptional care. I am proud to be part of a stable and dedicated management team and look forward to continuing my journey at Banstead.

Sumitha Vijayagangadharan
Sumitha VijayagangadharanJob Title:Clinical Services Manager

I’m Sumitha, Clinical Services Manager at Banstead with over 26 years of clinical experience in Acute and nursing home settings, holding qualifications in general, medical, surgical, paediatric, psychiatric, obstetric and community nursing. I’ve earned a State Award of Merit in Medical and Surgical Nursing and completed post-graduation in Gerontological Nursing and End of Life care in Ireland. Passionate about elderly care, I’ve worked in India, Malaysia, Ireland, and the UK, specialising in Acute stroke units. My goal is to provide dignified care to elderly residents, ensuring loved ones’ peace of mind. Progressing into management, I now mentor and empower large teams. I feel privileged to work for Signature, where the values of the organisation align with my own.

Desire Jackson
Desire JacksonJob Title:Hospitality Manager

I am passionate about bringing warmth, kindness, and exceptional hospitality to care home life. As the Hospitality Manager at Signature Banstead, I enjoy creating experiences that enrich residents' daily lives while supporting my team to deliver outstanding service. With many years of leadership experience in hospitality, I believe the little things often make the biggest difference. I am currently studying towards my Level 5 qualification in Leadership and Management for Adult Care as I continue to develop my career in the care sector.

Lara Galvanoni
Lara GalvanoniJob Title:Business Admin Manager

Before joining Signature, I was Head of an Administration Department at an umbrella payroll company, where I led a small team and managed the day-to-day operations of the department. My career has predominantly been within the finance sector, where I have held leadership roles across a range of administrative functions, including company secretarial and compliance.

Although my background is in finance and administration, I have always been drawn to the care sector. Joining Signature as a receptionist gave me the opportunity to gain first-hand experience of life within the Home, develop my understanding of the care industry, and build a rewarding long-term career with Signature. I have enjoyed developing my knowledge and skills within the sector and am proud to be part of a team that is committed to delivering exceptional care and support to our residents.

Grace Nabus
Grace NabusJob Title:Nurse Care ManagerJoined: 2026

I am a registered nurse with many years of experience working in the NHS and care homes across the UK. My career in social care began at the Royal Hospital Chelsea, where I had the privilege of caring for the Chelsea Pensioners. Looking after the country’s ex-servicemen was a truly rewarding experience and inspired me to continue my career in health and social care. During my time there, I worked as a Senior Nurse with responsibilities for training and quality assurance. I was also honoured to receive the Royal College of Nursing BAME Rising Star Award in recognition of my work during the COVID-19 pandemic. I went on to work as Deputy Manager at Signature at Coombe Hill Manor before returning to support veterans at the Royal Star & Garter as a Clinical Educator. Since then, I have held a range of roles in clinical education, quality assurance, and clinical management before returning to Signature at Banstead. I am also a Florence Nightingale Foundation Scholar and one of the first recipients of the Social Care Management and Leadership Programme. These experiences have helped me grow as a leader and strengthened my commitment to delivering high-quality care. I am passionate about delivering outstanding care, supporting my colleagues, and making a positive difference in the lives of the people we care for.

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