






Signature at Banstead provides first class care to residents who require residential and dementia care in and around the Banstead area. The home is located on the North Downs, sitting within a protected greenbelt area with picturesque villages and a thriving High Street nearby. Signature at Banstead has fantastic rail and road links and is only 17 miles south of Central London, making it easy for families and friends to...
Care Provided by Signature at Banstead
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 96 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Signature at Banstead for full pricing details and T&Cs.
Contact Signature at Banstead to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Signature Senior Lifestyle Ltd
- Private Owned
Person in charge
- Daniel Rees (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 4
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (81)
- Couples/Companion Rooms with ensuite Wet Room (10)
Signature at Banstead Reviews (127)
Signature at Banstead has a Review Score of 9.8 (9.781) out of 10, based on 28 reviews in the last 2 years.
Over all time Signature at Banstead has 127 reviews.
My father is at the crossover between independent living on his own and assisted living and has been looking at his options. He has, therefore, been on a respite break at Signature at Banstead, which he has now extended to cover the Xmas period. The management and staff have been excellent in helping him to adjust to the care home environment, and he very much likes the staff and companionship at the home. He is now considering whether it would be better for him to move there permanently and give up living on his own in his own home. For someone who has been used to being independent, it would mark a significant change, like he's giving up driving, and so he is giving it careful thought.
She has the opportunity to join in with lots of activities, which she is encouraged to do, and most definitely has a more enriched day for this.
Here at Sunrise of Banstead, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Our activities team have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team; we look forward to inviting you along to our activities and events soon.
Meals on time, but very small portions, but I was on respite care after surgery, so I had no appetite anyway. The fridge in my room was great as I had to use ice packs every day.
Thank you for taking the time to share your experience of Sunrise of Banstead. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team.
With Covid restrictions and regulations in place, I was unable to enter the home to visit my mother, and therefore, feel unable to give a true account. I appreciate that the staff were working under considerable pressure and difficulties at that time and did their best to care for their patients.
Here at Sunrise of Banstead, we have worked hard to ensure all residents receive the highest quality of care and security within our home. Thank you for your kind words; these will be shared with the team.
I have very much enjoyed volunteering with the Activities Team at Sunrise of Banstead for 15 years. During this time I have always been made to feel welcome and valued by staff and residents alike, in a very caring and happy environment.
Our activities team here at Sunrise of Banstead have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, and thank you for volunteering for 15 years, we really appreciate your dedication in supporting our community.
My father has been living in Reminiscence having transferred from Assisted living. The staff are caring and kind and will attend to any issues that occur as soon as they are able. I was concerned about the transition but my father seems fairly contented and he always looks smart and well cared for.
We believe our carers at Sunrise of Banstead go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.
While the excellent facilities play an important role, the most important thing is the quality and kindness of staff and teamwork. There appears to be such a happy atmosphere both between staff members and in their interactions with their residents.
To know your mother is being looked after with perfect kindness and professionalism in excellent surroundings is all one is after and Sunrise Banstead provides just that.
On some of the ratings (including care/support, treated with dignity, staff, management) the 'Excellent' score should be read as 'Absolutely outstanding'.
Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Sunrise of Banstead we pride ourselves on understanding our residents needs to respect their independence and give a real sense of being at home.
Good communications with family, readily answering any queries quickly and resolving any issues raised.
Very good quality of food and choice.
Rooms very comfortable and well decorated.
Communal areas have excellent facilities and welcoming for families.
My father has been at Sunrise many years and I have had confidence that he has been safe, happy and well looked after.
Here at Sunrise of Banstead, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
I would have no hesitation in recommending Sunrise of Banstead. All the staff from management to cleaners are friendly, professional and caring. All residents are treated with dignity and love. I had huge reservations about Mum going into assisted living, becoming an object in a chair staring at the TV. This couldn’t be further from reality. Their activities schedule is better than mine! So much care and thought is put into their daily lives, with external entertainers and an internal activities team who work tirelessly (like all staff) to keep all the residents entertained and engaged. The home is more like a hotel, with a bright and uplifting atmosphere with decor that I’d happily have in my own home! The gardens are beautiful and well looked after for residents to enjoy safely. From an admin point of view, communication is excellent and any concerns instantly addressed. It’s expensive but my mind is at rest knowing that Mum’s happy and being well looked after.
Our team here at Sunrise of Banstead are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favourite elements of our home.
The care and kindness shown to my Mum throughout her time at Sunrise has been fantastic. Like many people of her age, she can be difficult, but the Sunrise staff are fantastically patient and positive. The food is good and the entertainment programme is varied and fun as could possibly be hoped for. We (the family) are so happy to know that Mum is safe and well cared for. Living all over the world it is a reassurance that is very important to us. Overall we consider ourselves very lucky to have found Sunrise Banstead.
Here at Sunrise of Banstead we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
A home from home. Good food, unlimited activities, good health and personal care, delightful surroundings and always involving family members.
Our team here at Sunrise of Banstead are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favourite elements of our home.
I would like to say that Sunrise has a very dedicated team of carers and support staff that do their utmost to help the residents. I realise that the last year has been an extremely testing time for all. However, the extra effort made by all has been superb and may it continue.
Here at Sunrise of Banstead, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
Mum joined the community in December 2019. We moved mum away from her home in Devon to Surrey to be closer to family in London. Mum was anxious and lonely, but the whole team made mum very welcome. There isn't 1 particular member of staff that has gone above and beyond, all the staff are fantastic, warm, welcoming and extremely helpful. Nothing is too much trouble. 5star ***** service!
We are thrilled with your positive experience and are so glad your mother has settled in so well to Sunrise of Banstead. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
The building and rooms were excellent, with a good calm atmosphere. All the staff were attentive and well-identified as a caring team.
My wife being a respite resident over the Christmas time, was able to enjoy festive food and a variety of activities and entertainment.
Thank you for taking the time to review Sunrise of Banstead. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your wife stay with us and look forward to welcoming her back in the future, if your requirements change.
My mother requested to go into a care home at the beginning of December 2019. Fortunately, there was a suite available and she moved in just before Christmas. Her medication had just been changed prior to admission and there were complications with her health and medication subsequently. Subsequent care problems were largely due to changing NHS doctors and delays over the Christmas period in getting a prescription.
Thank you for taking the time to share your experience of Sunrise of Banstead. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...
My aunt was confused as she has Alzheimer’s but everyone made her stay easy and she was very happy the whole time. She was able to join in many activities.
The food was great and memorable for my aunt.
Thanks to all the staff for their care.
When my aunt is ready for full-time care I wouldn’t hesitate to come to Sunrise Banstead.
Thank you for taking the time to review Sunrise of Banstead. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your aunt stay with us and looking forward to welcoming her back in the future, if her requirements change.
Mum stayed here for a few weeks this autumn. Staff were friendly and warm and there were lots going on for mum to do. A good care setting. We only had to move mum on as her nursing needs became more challenging and made complex by her dementia. Thanks for looking after mum.
Here at Sunrise of Banstead, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
My mother is very happy and well cared for. All the staff are extremely loving and caring and it's a pleasure to visit her there because of the welcoming community atmosphere. There is a very full activity programme and my mum particularly enjoys minibus trips into the surrounding countryside. The care home is well managed and although the decor is already of a high standard, the residents' rooms are currently being refurbished to provide improved bathroom facilities.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
After 6 weeks I feel as though I am part of a big family! I can join in so many activities or go to my room - I please myself but without intrusion. Staff make sure I am alright.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Banstead Team.
She has changed from extremely anxious and agitated with life to a calm, happy and relaxed disposition.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Banstead Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 May 2024Good
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 21 Jul 2026
We had an unforgettable time celebrating International Chess Day at Signature at Banstead! The home was dressed in chess-themed decor with delicious canapés, featuring a fascinating talk on 20th-century chess...
There are no upcoming events for Signature at Banstead.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Signature Senior Lifestyle Ltd
- 31 Jan 2025Recipient: Signature Senior Lifestyle Ltd
- 21 Nov 2024Recipient: Signature at Banstead
Accreditations
There are no accreditations posted yet for Signature at Banstead.
Meet the Team (7)

I'm proud to be the Registered Manager at Signature at Banstead, bringing over 15 years' experience in health and social care. I began my career in 2010 supporting adults with learning disabilities, progressing to Deputy Manager with the same organisation. I then helped establish two children's residential services before moving into elderly care as a Peripatetic Crisis Manager, where I focused on turning around underperforming services and driving service improvements.
I later joined Shaw Healthcare as Deputy Manager and progressed to my first Registered Manager role, successfully leading a service turnaround. In recognition of this work, I received the Outstanding Management Achievement Award at Sure Healthcare's National Star Awards.
Today, at Signature at Banstead, I'm committed to creating a warm, welcoming home where residents feel valued, families feel reassured, and our team is empowered to deliver exceptional, person-centred care.

As the Client Liaison Manager at Signature at Banstead, I’m thrilled to welcome new residents and showcase our high-quality care and accommodation to the community. With a passion for building meaningful relationships, I take pride in being the first point of contact, offering clear guidance, answering questions, and showcasing the warmth and vibrancy of our luxury care home in Banstead.

I began my career in care in 2013 at Signature at Banstead as a Care Assistant and have since progressed through senior roles, including Reminiscence Coordinator and Dementia Care Manager. For five years, I led our Dementia Community, supporting an exceptional team to deliver purposeful, meaningful activities that promote both mental and physical well-being. It is incredibly rewarding to see the positive impact this has on our residents every day.
Since November 2023, I have been Deputy Manager, leading the wider team and supporting the General Manager in all clinical matters. My focus is on ensuring the home operates to the highest standards and delivers exceptional care. I am proud to be part of a stable and dedicated management team and look forward to continuing my journey at Banstead.

I’m Sumitha, Clinical Services Manager at Banstead with over 26 years of clinical experience in Acute and nursing home settings, holding qualifications in general, medical, surgical, paediatric, psychiatric, obstetric and community nursing. I’ve earned a State Award of Merit in Medical and Surgical Nursing and completed post-graduation in Gerontological Nursing and End of Life care in Ireland. Passionate about elderly care, I’ve worked in India, Malaysia, Ireland, and the UK, specialising in Acute stroke units. My goal is to provide dignified care to elderly residents, ensuring loved ones’ peace of mind. Progressing into management, I now mentor and empower large teams. I feel privileged to work for Signature, where the values of the organisation align with my own.

I am passionate about bringing warmth, kindness, and exceptional hospitality to care home life. As the Hospitality Manager at Signature Banstead, I enjoy creating experiences that enrich residents' daily lives while supporting my team to deliver outstanding service. With many years of leadership experience in hospitality, I believe the little things often make the biggest difference. I am currently studying towards my Level 5 qualification in Leadership and Management for Adult Care as I continue to develop my career in the care sector.

Before joining Signature, I was Head of an Administration Department at an umbrella payroll company, where I led a small team and managed the day-to-day operations of the department. My career has predominantly been within the finance sector, where I have held leadership roles across a range of administrative functions, including company secretarial and compliance.
Although my background is in finance and administration, I have always been drawn to the care sector. Joining Signature as a receptionist gave me the opportunity to gain first-hand experience of life within the Home, develop my understanding of the care industry, and build a rewarding long-term career with Signature. I have enjoyed developing my knowledge and skills within the sector and am proud to be part of a team that is committed to delivering exceptional care and support to our residents.

I am a registered nurse with many years of experience working in the NHS and care homes across the UK. My career in social care began at the Royal Hospital Chelsea, where I had the privilege of caring for the Chelsea Pensioners. Looking after the country’s ex-servicemen was a truly rewarding experience and inspired me to continue my career in health and social care. During my time there, I worked as a Senior Nurse with responsibilities for training and quality assurance. I was also honoured to receive the Royal College of Nursing BAME Rising Star Award in recognition of my work during the COVID-19 pandemic. I went on to work as Deputy Manager at Signature at Coombe Hill Manor before returning to support veterans at the Royal Star & Garter as a Clinical Educator. Since then, I have held a range of roles in clinical education, quality assurance, and clinical management before returning to Signature at Banstead. I am also a Florence Nightingale Foundation Scholar and one of the first recipients of the Social Care Management and Leadership Programme. These experiences have helped me grow as a leader and strengthened my commitment to delivering high-quality care. I am passionate about delivering outstanding care, supporting my colleagues, and making a positive difference in the lives of the people we care for.
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