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Signature at Banstead

Croydon Lane, Banstead, Surrey SM7 3AG
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Signature at Banstead, Banstead
Signature at Banstead, Banstead
Signature at Banstead, Banstead

Signature at Banstead provides first class care to residents who require residential and dementia care in and around the Banstead area. The home is located on the North Downs, sitting within a protected greenbelt area with picturesque villages and a thriving High Street nearby. Signature at Banstead has fantastic rail and road links and is only 17 miles south of Central London, making it easy for families and friends to...  

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Care Provided by Signature at Banstead

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,855From £2,110
Residential Dementia CareFrom £2,225From £2,480
Nursing CareFrom £1,855From £2,110
Nursing Dementia CareFrom £2,225From £2,480

Contact Signature at Banstead to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Daniel Rees (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 4

Room Information

  • Single Rooms (81)
  • Single Rooms with ensuite Wet Room (81)
  • Couples/Companion Rooms with ensuite Wet Room (10)

Signature at Banstead Reviews (127)

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9.8

Signature at Banstead has a Review Score of 9.8 (9.781) out of 10, based on 28 reviews in the last 2 years. Over all time Signature at Banstead has 127 reviews.

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Showing 127 reviews matching selected criteria
Review from Anne A (Respite Resident) published on 14 August 2026 Submitted via Postal Card
Overall Experience
Just what I needed after short hospital stay.
Appetite has built up with the lovely meals here.
Restful setting & very kind & sympathetic staff.

Excellent exercise classes very welcome.

Reply from Soloman Shamash, Client Liaison Manager at Signature at Banstead

Thank you for taking the time to share your feedback. We are delighted to hear that your respite stay at Signature Banstead provided just what you needed following your hospital stay. It is wonderful to know that you enjoyed our meals, found the setting restful, and felt supported by our kind and...  

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Review from Joanna C (Sister-in-law of Resident) published on 14 August 2026 Submitted via Postal Card
Overall Experience

My sister-in-law moved in to Signature Banstead in October 2025 and has not looked back. She is safe and loves every minute of living here. We as a family, are so grateful to all the wonderful staff for making her life the best it could possibly be.

Reply from Soloman Shamash, Client Liaison Manager at Signature at Banstead

Thank you for your wonderful 5-star review. We are delighted to hear that your sister-in-law has settled so well at Signature Banstead and has enjoyed her time with us since moving in. It is especially rewarding to know that she feels safe, happy and able to make the most of everything our...  

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Review from C F (Wife of Resident) published on 13 July 2026 Submitted via Postal Card
Overall Experience
We had a list of requests/requirements for my husband's rehab/respite care for three weeks - Signature, Banstead fulfilled all of them! The main one was getting him walking after breaking his hip! The management team are amazing as were the care staff. My observation was everyone was treated with care and compassion and my family and I cannot recommend enough!

Well done Signature, Banstead

Reply from Soloman Shamash, Client Liaison Manager at Signature at Banstead
Thank you so much for taking the time to share such a kind review regarding your husband's recent three-week stay with us.

We are absolutely delighted to hear that Signature at Banstead was able to fulfill all of your requirements, and it is truly fantastic news to hear that we were able to...  

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Review from Amanda S (Niece of Resident) published on 9 July 2026 Submitted via Website
Overall Experience

My uncle has been at Signature in Banstead for nearly three months now and I've been impressed with how caring and attentive the staff have been. He is settled and happy here and has a lovely room which is comfortable and full of his own furniture and possessions. The gardens are well tended and suitable for gentle independent walks.

Reply from Soloman Shamash, Client Liaison Manager at Signature at Banstead
Thank you so much for taking the time to share such a wonderful review about your uncles experience with us over the past three months.

We are truly delighted to hear that he is settled and happy in his home here at Signature at Banstead. It is lovely to know that he is enjoying his room and has...  

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Review from Wolf K (Respite Resident) published on 29 June 2026 Submitted via Website
Overall Experience

On my second Respite stay, I had a good experience. With the new management, it was much better than previously. I was well looked after and treated with kindness by all the staff. Any questions I asked were always answered satisfactorily. The only point I would like to make is the daily tidying of the room. However, overall, I will stay there again in the near future.

Reply from Soloman Shamash, Client Liaison Manager at Signature at Banstead

Thank you so much for taking the time to leave us such a kind review. The team have worked so hard to continually strive for improvements so I am very pleased that your second time with us was a good experience! Thank you also for your feedback, this help us improve further to better everyone's...  

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Review from Aideen G (Daughter of Resident) published on 21 May 2026 Submitted via Website
Overall Experience

Our dad was looked after so so well, he felt like a VIP. All the staff were lovely and very attentive.

I'm sure dad will join you all again for some respite care in the near future.

As a family we felt a strong peace of mind that he was being cared for in the nicest possible way by lovely people. We're all very grateful for what you were able to do for our lovely dad, grandad, great grandad and husband.

Best wishes Aideen

Reply from Soloman Shamash, Client Liaison Manager at Signature at Banstead

Dear Aideen,

Thank you so much for taking the time to leave such a wonderful and heartwarming review following your dad's recent respite stay with us at Signature at Banstead.

We are absolutely thrilled to hear that he felt like a VIP during his time here-our team always strives to make every...  

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Review from Kerry L (Daughter of Resident) published on 21 May 2026 Submitted via Website
Overall Experience

Soloman and team at Signature at Banstead were Absolutely amazing. Accommodated us in every way in getting my dad in for Respite Care. It was clean, tidy, the Bistro Bar was a real treat. Dad very much enjoyed his stay especially the 'Fry up breakfasts'. Highly recommend

Reply from Soloman Shamash, Client Liaison Manager at Signature at Banstead

Thank you so much for taking the time to share such a lovely review of your father's recent respite stay with us.

It was an absolute pleasure to support you and your family. We love your dad here at the home, and whenever he is with us, he truly brightens the atmosphere for everyone.

Knowing...  

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Review from A L (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience

Today, I arrived at Signature at Banstead with an old schol friend of Mum's. Lavendar Lane was filled with joy and energy - a room full of residents and staff enjoying, an afternoon of singing and dancing, all interacting with each other. Mum's friend was amazed and got quite emotional - in her words 'never seen a care home like it'. Personally, I know this on one of the many brilliant events that takes place here. My mum is having an amazing time - such a different person to the one she was in her flat. We realise now that she felt unsafe and sometimes lonely. Here she is thriving - she is so well cared for, stimulated and feels safe. It makes my heart sing. Thank you to Becka and her wonderful team.

Reply from Soloman Shamash, Client Liaison Manager at Signature at Banstead
Dear A L,
Thank you from the bottom of our hearts for sharing such a beautiful and moving review. Reading your words truly made our own hearts sing here at Signature at Banstead!

We are so absolutely delighted to hear how much your mum's friend was touched by the energy, singing, and dancing on...  

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Review from M S (Son of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience
The whole process has been exception.

One person has gone above and beyond the requirements of my mother.

Reply from Soloman Shamash, Client Liaison Coordinator at Signature at Banstead
Thank you so much for taking the time to share your feedback following your mother's experience with us at Signature at Banstead.
We are absolutely thrilled to hear that the overall process has been exceptional for you both and that our team went above and beyond to support your mother.

I do want...  

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Review from Fiona A (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

My mum came to Signature in April 2024. The staff have looked after my mum very well. They have great activities here that my mum enjoyed. They taken them on outings too. They treated us with great respect and dignity when my mum sadly passed away recently and honoured her in a lovely. All in all a good care home.

Reply from Soloman Shamash, Client Liaison Manager at Signature at Banstead
Thank you so much for taking the time to share your kind words and for providing such a thoughtful review of your mothers time with us.

We are so pleased to hear that she enjoyed the activities and outings we offer; creating those meaningful moments is at the heart of what we do. Most importantly,...  

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Review from Chris T (Son of Resident) published on 7 April 2026 Submitted via Postal Card
Overall Experience

Our dad has a stroke which left him unable to live alone. He has been here for 1 year now and it's comforting to know he is safe, happy and very well cared for. The carers are so helpful and supportive and dad is very happy with the care they give him. His room is lovely, with pictures of all the family and we are very happy we chose Signature at Banstead.

Reply from Soloman Shamash, Client Liaison Manager at Signature at Banstead

Thank you so much for taking the time to share such a wonderful review. It is heartening to hear that your Dad has settled so well with us over the past year.

We understand how challenging the transition to care can be, especially following a stroke, so it brings our whole team great comfort to...  

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Review from J H (Son of Resident) published on 19 March 2026 Submitted via Postal Card
Overall Experience

My mother has been cared for by Signature for almost 3 years now. All her wishes have been listened to and acted upon. It is not easy taking care of my mother, in bed for almost 2 years, but she has been treated with dignity by everyone. From the reception to the manager of the home, all know my mother, which shows people care. Whenever I visit, the carers are with my mother, I see them taking time with her even when communication has become increasingly difficult. Signature at Banstead is a quality care home, and I thank all the staff who work there.

Reply from Soloman Shamash, Client Liaison Manager at Signature at Banstead

Thank you so much for taking the time to share your heartfelt experience regarding your mother's care over the last three years.

We are deeply moved to hear that our commitment to treating her with dignity and respect has been so evident to you, especially as her care needs have become more...  

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Review from John B (Respite Resident) published on 27 January 2026 Submitted via Website
Overall Experience
I was pleasantly surprised at how easy I fitted in with this community. The low proportion of males to females was a concern initially, but was soon overcome. I found the entertainment and in house activities engaging and my room was very comfortable and quiet.
Did not get much opportunity to explore Banstead due to poor weather but shops and facilities seemed close.
My only query was regarding the TV channels available to me but I am sure this could have been sorted if I had been staying on for any time beyond the two week respite period.

I now need to decide do I move to Banstead to be near my daughter and her family, or do I find somewhere in my home area of Dorset where a similar standard of care should be slightly cheaper.

Reply from Tammy Sirilli, Home Manager at Signature at Banstead
Dear John. Thank you for taking the time to share your experience following your respite stay with us.

We are so pleased to hear that you quickly felt part of the community and enjoyed the entertainment and activities on offer. Our team works hard to create a welcoming and inclusive environment...  

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Review from Jo B (Daughter of Resident) published on 25 January 2026 Submitted via Website
Overall Experience

My Dad was made to feel very welcome safe and comfortable during his 2 week . He amazed me how quickly he adapted and settled . That is due to the care kindness and fantastic meals , facilities and entertainment

Thank you

I hope he will be back with you again

Reply from Tammy Sirilli, Home Manager at Signature at Banstead

Dear Jo. Thank you very much for your lovely review. We are delighted to hear that your dad felt welcome, safe and comfortable during his two-week stay with us. It is always our aim to help residents settle in as quickly as possible, so it is wonderful to know he adapted so well and enjoyed the...  

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Review from Nick D (Son of Resident) published on 23 December 2025 Submitted via Website
Overall Experience
My mum has been a resident at Signature Banstead for nearly two years and she enjoys the friendly staff, food and general surroundings. One of the main reasons the family chose this home was due to the wide variety of activities on offer but sadly the quality and quantity of these activities has deteriorated over the last six months, particularly trips out and evening entertainment. In addition, families used to be kept informed of the activities programme and receive a monthly newsletter but this no longer happens which makes it harder to feel involved especially living a long distance away and not being able to visit regularly.

The quality of the surroundings and facilities at Banstead are reflected in the cost and we were originally told that fees would rise on average by around 5%. However, in reality, they have gone up by 17.5% in just two years and this is something that potential residents need to bear in mind.

Reply from Tammy Sirilli, Client Liaison Manager at Signature at Banstead

Thank you for taking the time to share your feedback. We are pleased to hear that your mum enjoys the friendly staff, food, and surroundings, and appreciate your recognition of the team. We are sorry to learn of your concerns regarding the recent activity programme and communication about events....  

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Review from R S (Respite Resident) published on 16 October 2025 Submitted via Postal Card
Overall Experience
Appreciated the offer of a weeks post operative respite care at very short notice.

Establishment, we found the staff to be kind and helpful.

Reply from Tammy Sirilli, Client Liaison Manager at Signature at Banstead

We are so glad to hear of your positive experience during your respite stay. We work together to provide the best experiences for both our residents and family members and I will pass on your kind comments to the team. We are so glad that we could assist with your post operative care and do hope that you'll come in for a visit sometime!

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Review from Anne S (Respite Resident) published on 15 October 2025 Submitted via Postal Card
Overall Experience

I have been very happy here. Recuperating follow my knee operation. Staff have been supportive, and the facilities have been good. I have felt safe and well looked after.

Reply from Tammy Sirilli, Client Liaison Manager at Signature at Banstead

We are so glad to hear of your positive experience during your respite stay. As a team, we work together to provide the best experiences for both our residents and family members. We are happy to hear that you felt safe and supported here with us and that we could assist with your recovery from knee surgery. We do hope you'll come in for a visit sometime!

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Review from Paul T (Son of Resident) published on 26 August 2025 Submitted via Website
Overall Experience
Our 95 year old mum went into Signature Banstead in May 2022 with Alzheimer dementia, after a terrible fall and injury meaning she couldn't live independently or without 24/7 monitoring. Initially in Assisted Living, mum took part in the range of activities and trips out, until due to her condition she moved into Bluebells, for more focused dementia care. The home regularly dress the place up be it for Wimbledon tennis, England football, Christmas, Easter, armistice remembrance and a host of other occasions. The activities team are inventive and encourage all to become part of what is, a large home.

Some of the Signature staff are just amazing and all of them are very good. The care and support our mum received was wonderful and some of the staff go way beyond their job role. Their welcoming smiles, demonstrable love and kindness gave us enormous solace as mum's condition deteriorated and she finally succumbed to that awful illness in July 2025. I heartily recommend Banstead Signature.

Reply from Tammy Sirilli, Home Manager at Signature at Banstead

Thank you for taking the time to share your experience of Signature at Banstead. Please accept our heartfelt condolences on the passing of your beloved mum. We feel truly privileged to have been part of her journey and to have supported both her and your family during her time with us. It means...  

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Review from Nicola D (Daughter of Resident) published on 19 March 2025 Submitted via Website
Overall Experience

Finally we have found a 'home' for dad. We lost mum in July 2023 and dad, who was fit as a fiddle, driving, playing bowls and adjusting to a life without his soulmate, had a stroke out of the blue. His left side has been affected, leaving him unable to walk which of course has turned his life upside down! Signature of Banstead is the 3rd Carehome placement we have tried since dad came out of hospital and we can at last see the dad we had before his stroke. He has been there just under a week and already he looks healthier, bright eyed and chats to anyone and everyone! The care team are wonderful, always stopping to say hello, have a little chat or simply a wave and a smile - all this means so much to residents, especially when settling into somewhere new. Dad has a friend he sits with at mealtimes everyday and it is wonderful to see him chatting at the dining table. Signature of Banstead have given my dad a future without mum, it's great to see him smiling again.

Reply from Sue Hester, Home Manager at Signature at Banstead

Thank you for your email and for your glowing 5 star review. At Signature at Banstead our ultimate goal is to provide the best possible level of care we can. From our carers and activities team, we strive to achieve a social and comfortable community our residents can call home. We are so happy to see the improvements made by your Dad. See you again next time you are visiting.

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Review from J G (Daughter of Resident) published on 4 March 2025 Submitted via Website
Overall Experience
My mother was very happy during her respite stay at Signature at Banstead. It was an excellent experience for her and it helped her to get her strength back.
The staff when I visited were always friendly, kind and caring. The home feels very welcoming and everything is clean and well maintained. The Bistro is a lovely area to sit and chat and have a drink.

My mother enjoyed various activities particularly the exercise groups.

Reply from Sue Hester, Home Manager at Signature at Banstead

We are so glad to hear of your mum's positive experience of her respite stay and are thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members. Here at Signature at Banstead we encourage our residents to carry out their...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2024
Overall
Good
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 21 Jul 2026

    We had an unforgettable time celebrating International Chess Day at Signature at Banstead! The home was dressed in chess-themed decor with delicious canapés, featuring a fascinating talk on 20th-century chess...

Upcoming Events

There are no upcoming events for Signature at Banstead.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Signature at Banstead.

Meet the Team (7)

Daniel Rees
Daniel ReesJob Title:General ManagerJoined: 2026

I'm proud to be the Registered Manager at Signature at Banstead, bringing over 15 years' experience in health and social care. I began my career in 2010 supporting adults with learning disabilities, progressing to Deputy Manager with the same organisation. I then helped establish two children's residential services before moving into elderly care as a Peripatetic Crisis Manager, where I focused on turning around underperforming services and driving service improvements.

I later joined Shaw Healthcare as Deputy Manager and progressed to my first Registered Manager role, successfully leading a service turnaround. In recognition of this work, I received the Outstanding Management Achievement Award at Sure Healthcare's National Star Awards.

Today, at Signature at Banstead, I'm committed to creating a warm, welcoming home where residents feel valued, families feel reassured, and our team is empowered to deliver exceptional, person-centred care.

Soloman Shamash
Soloman ShamashJob Title:Client Liaison ManagerJoined: 2025

As the Client Liaison Manager at Signature at Banstead, I’m thrilled to welcome new residents and showcase our high-quality care and accommodation to the community. With a passion for building meaningful relationships, I take pride in being the first point of contact, offering clear guidance, answering questions, and showcasing the warmth and vibrancy of our luxury care home in Banstead.

Christina Webb-Smith
Christina Webb-SmithJob Title:Deputy ManagerJoined: 2013

I began my career in care in 2013 at Signature at Banstead as a Care Assistant and have since progressed through senior roles, including Reminiscence Coordinator and Dementia Care Manager. For five years, I led our Dementia Community, supporting an exceptional team to deliver purposeful, meaningful activities that promote both mental and physical well-being. It is incredibly rewarding to see the positive impact this has on our residents every day.

Since November 2023, I have been Deputy Manager, leading the wider team and supporting the General Manager in all clinical matters. My focus is on ensuring the home operates to the highest standards and delivers exceptional care. I am proud to be part of a stable and dedicated management team and look forward to continuing my journey at Banstead.

Sumitha Vijayagangadharan
Sumitha VijayagangadharanJob Title:Clinical Services Manager

I’m Sumitha, Clinical Services Manager at Banstead with over 26 years of clinical experience in Acute and nursing home settings, holding qualifications in general, medical, surgical, paediatric, psychiatric, obstetric and community nursing. I’ve earned a State Award of Merit in Medical and Surgical Nursing and completed post-graduation in Gerontological Nursing and End of Life care in Ireland. Passionate about elderly care, I’ve worked in India, Malaysia, Ireland, and the UK, specialising in Acute stroke units. My goal is to provide dignified care to elderly residents, ensuring loved ones’ peace of mind. Progressing into management, I now mentor and empower large teams. I feel privileged to work for Signature, where the values of the organisation align with my own.

Desire Jackson
Desire JacksonJob Title:Hospitality Manager

I am passionate about bringing warmth, kindness, and exceptional hospitality to care home life. As the Hospitality Manager at Signature Banstead, I enjoy creating experiences that enrich residents' daily lives while supporting my team to deliver outstanding service. With many years of leadership experience in hospitality, I believe the little things often make the biggest difference. I am currently studying towards my Level 5 qualification in Leadership and Management for Adult Care as I continue to develop my career in the care sector.

Lara Galvanoni
Lara GalvanoniJob Title:Business Admin Manager

Before joining Signature, I was Head of an Administration Department at an umbrella payroll company, where I led a small team and managed the day-to-day operations of the department. My career has predominantly been within the finance sector, where I have held leadership roles across a range of administrative functions, including company secretarial and compliance.

Although my background is in finance and administration, I have always been drawn to the care sector. Joining Signature as a receptionist gave me the opportunity to gain first-hand experience of life within the Home, develop my understanding of the care industry, and build a rewarding long-term career with Signature. I have enjoyed developing my knowledge and skills within the sector and am proud to be part of a team that is committed to delivering exceptional care and support to our residents.

Grace Nabus
Grace NabusJob Title:Nurse Care ManagerJoined: 2026

I am a registered nurse with many years of experience working in the NHS and care homes across the UK. My career in social care began at the Royal Hospital Chelsea, where I had the privilege of caring for the Chelsea Pensioners. Looking after the country’s ex-servicemen was a truly rewarding experience and inspired me to continue my career in health and social care. During my time there, I worked as a Senior Nurse with responsibilities for training and quality assurance. I was also honoured to receive the Royal College of Nursing BAME Rising Star Award in recognition of my work during the COVID-19 pandemic. I went on to work as Deputy Manager at Signature at Coombe Hill Manor before returning to support veterans at the Royal Star & Garter as a Clinical Educator. Since then, I have held a range of roles in clinical education, quality assurance, and clinical management before returning to Signature at Banstead. I am also a Florence Nightingale Foundation Scholar and one of the first recipients of the Social Care Management and Leadership Programme. These experiences have helped me grow as a leader and strengthened my commitment to delivering high-quality care. I am passionate about delivering outstanding care, supporting my colleagues, and making a positive difference in the lives of the people we care for.

Frequently Asked Questions about Signature at Banstead

What types of Care is Signature at Banstead registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Signature at Banstead have?

There are 81 Single Rooms.

What are the Facilities & Services at Signature at Banstead?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Signature at Banstead to the centre of Banstead?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Signature at Banstead to verify any information. View our terms and conditions. Signature at Banstead has an Enhanced Service -more info.