Signature at Banstead

Croydon Lane, Banstead SM7 3AG
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9.8 117 Reviews
  • Signature at Banstead, Banstead
Signature at Banstead provides first class care to residents who require residential and dementia care in and around the Banstead area. The home is located on the North Downs, sitting within a protected greenbelt area with picturesque villages and a thriving High Street nearby. Signature at Banstead has fantastic rail and road links and is only 17 miles south of Central London, making it easy for families and friends to visit.

A passionate and dedicated team ensures that all residents’ individual needs and requirements are met, especially with staying active, making new friends, nurturing interests, learning new skills and pursuing favourite hobbies. The Wellbeing and Lifestyle Team arranges exciting on-site events and activities and regular trips out to local destinations so there is always something to do.

Respite rooms are available for those needing to recover after a hospital stay or assistance when your carer is on holiday. The care home has 91 beds over 4 floors.
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Care Provided by Signature at Banstead

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1855
  • Self-Funded Residential Dementia Care: from £2225
  • RESPITE Self-Funded Residential Care: from £2226
  • RESPITE Self-Funded Residential Dementia Care: from £2670

These prices are only a guideline, please contact Signature at Banstead to find out the exact price for your requirements.

Contact Signature at Banstead to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Signature at Banstead to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Daniel Rees (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 4

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (81)
  • Couples/Companion Rooms with Ensuite Wet Room (10)

Signature at Banstead Reviews (117)

9.8

Signature at Banstead has a Review Score of 9.8 (9.837) out of 10, based on 30 reviews in the last 2 years.
Over all time Signature at Banstead has 117 reviews.

Overall Experience
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Reviewer Connection to Signature at Banstead
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Total of 117, showing 41-60
Review from Simon W (Respite Resident) published on 2 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed somewhere to take two weeks convalescence following surgery. From my first visit to see round the home, I was very quickly confident that this would be the right place: the calm atmosphere, restful decor, comfortable furnishings and cleanliness, plus the feeling of welcome from management and
staff. After admission, everything lived up to and often exceeded my hopes. Staff and volunteers put a lot of work into keeping the residents safe, comfortable, healthy and engaged with activities and entertainments. The grounds and gardens are beautifully-maintained and offer a good space for gentle exercise and walks after meals etc. At the end of my fortnight, I was genuinely sorry to leave. If I need further convalescence in the future, or even a permanent residency in a care home when I can no longer cope on my own, Signature at Banstead will be my first choice. Worth saying too, that all my visitors while I was there were impressed and commented favourably on the home.
Reply from Reputation Support Reputation Support, Reviews Team at Signature at BansteadHi, we are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members. It was a pleasure to have you here and to help assist with your recovery.
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Review from S M (Daughter of Resident) published on 18 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
A warm and welcoming home where my Mum has been cared for extremely well in recent years. Many staff members have gone over and above, particularly during challenging Covid times. An extensive programme of activities caters for all interests and there is a beautiful garden for residents, family members
and staff to enjoy
Reply from Sue Hester, Reviews Team at Signature at BansteadHere at Signature at Banstead, we endeavour to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team. Here at Signature at Banstead we encourage our residents to carry out their hobbies and explore new activities. We are happy to hear that your mum enjoys this aspect of our home and your kind words will be passed on to the team.
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Review from Stephen P (Son of Resident) published on 8 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been with Signature in Banstead since February 2023 and has settled in very well. All the staff know her name and are very attentive. The family feel comfortable that she is in the best possible place and has had some medical issues that have been dealt with promptly. Some distant family
members who have visited have likened it to a hotel.
Reply from Sue Hester, Reviews Team at Signature at BansteadHi Stephen. Here at Signature at Banstead, we endeavour to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team. It's lovely to see how well your Mum has settled with us.
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Review from Andrew B (Son of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents are well looked after. Staff are kind and empathetic. Good programme of daily activities and food is excellent and varied. My parents often remark how happy they are, and we feel that we’ve done the best we can for them.
Reply from Sue Hester, Reviews Team at Signature at BansteadHi Andrew, thank you for taking the time to share your experience of Signature at Banstead. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families' lives. We are so pleased that your parents have settled in so well with us.
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Review from David B (Son of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents (96 and 94) move into Signature at Banstead in March 2023.
They have a lovely room surrounded by their own furniture and have settled in well. The staff at the home are very caring and kind, and my parents both feel very safe there, which was our main consideration.
The home is
more like a hotel and is large and has plenty of activity space with a lovely garden. There is always lots to do, and a full programme is provided each week.
The meals provided are of a very high standard, and there is always plenty of choices.
Their medical needs are well cared for, and although my mother has dementia, she is treated with care and understanding by all the staff.
The staff there do an excellent job in what must be difficult circumstances. I cannot praise them enough for providing a safe and caring environment.
My parents feel safe and cared for and that is what we most wanted.
Reply from Sue Hester, Reviews Team at Signature at BansteadHi David, we are thrilled with your positive experience and glad your parents have settled in so well to Signature at Banstead. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team; thank you.
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Review from Deborah G (Daughter of Resident) published on 12 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here for four months and has settled in really well. Signature at Banstead has such a lovely atmosphere, and nothing is too much trouble for the staff. The home is light and airy, and because downstairs is quiet and open plan, it's easy for Mum to see everyone even if she isn't in the
same room, so she never feels alone. The gardens are so well-kept, and there are plenty of places to sit outside. My mum enjoys talking to everyone, and the activity team goes above and beyond in keeping the residents busy. It has been a huge relief to see how well Mum has adapted to living in a home, especially as she was married for 64 years before my father passed away. I can not thank the staff enough for all that they do.
Reply from Sue Hester, Reviews Team at Signature at BansteadHi Deborah. The team here at Signature at Banstead would like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference. It is wonderful to see how well your Mum has settled with us.
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Review from Abi D (Daughter of Resident) published on 12 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the staff at all times to be friendly and welcoming, always with a smile and very helpful. Any issues are acted on swiftly. Staff are caring and kind, and the home is always clean with a creative display i.e. Coronation, Wimbledon etc. Lots of activities to engage residents - always something
going on!
Reply from Sue Hester, Reviews Team at Signature at BansteadHi Abi, thank you for your lovely review. We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members. It is great to see how well your Mum has settled with us.
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Review from Colin S (Son of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a sharp decline in health, my mother could no longer live on her own at home. Mym had always said she wanted to stay at home, so we were unsure how she would manage the change; however, it had all been a very positive experience. The lovely, familiar spacious room helps, together with having familiar
possessions on display. The staff are numerous and always caring, interested and respectful; it really is a lovely community. There is a detailed plan of activities, which helps relatives to fit in visits, and the food always appears a very good standard with lots of variety.
Reply from Sue Hester, Reviews Team at Signature at BansteadHi Colin, thank you for your lovely review. At Signature at Banstead, our ultimate goal is to provide the best possible level of care we can. All our team, including our carers and activities staff, strive to achieve a social and comfortable community our residents can call home. We are so happy to see the improvements made by your loved one since she has been here.
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Review from B L (Husband of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers and staff provide a community atmosphere and treat all residents with care and compassion - nothing is too much trouble.
Reply from Susan Martin, Reviews Team at Signature at BansteadHere at Signature at Banstead, we endeavour to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team. We look forward to seeing you again soon.
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Review from Michael T (Son of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for just over two months. She has been very well cared for, especially when there have been a few unforeseen incidents. It's reassuring to know that the staff are attentive and alert. It has also given her a nice social life with lots of events in her calendar to look forward to.
Thanks to all the staff.
Reply from Reputation Support Reputation Support, Reviews Team at Signature at BansteadHi Michael, the team here at Signature at Banstead would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference. We look forward to seeing you on your next visit.
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Review from J H (Daughter of Resident) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The first meeting I had with the Client Liaison Manager was lovely. We were looking for respite care for my mother, and she was very kind and helpful. She sorted out the transfer from the hospital, and she and all the staff made Mum feel welcome and supported from day one. The carers were really very
kind and helped Mum get more confident as the weeks went on.
Reply from Susan Martin, Reviews Team at Signature at BansteadThank you for your kind words. We believe we have a fantastic team here at Signature at Banstead, and your recognition of this is appreciated by every member of our team. By having a whole home approach, we believe this creates a relaxed and friendly environment for our residents to call home. We pride ourselves on understanding our residents' needs to respect their independence, and it was lovely to see how much your Mum improved as a result.
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Review from Kate L (Daughter of Resident) published on 29 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad were reluctant to consider living in a care home, but after three weeks of respite care at Banstead, they decided to stay.
The staff are very welcoming, and Mum and Dad are treated with care and respect. They enjoy the activities and entertainment, and there is always someone to help if
they needed assistance. The home is bright and airy with spacious communal areas, and the rooms are well equipped and well maintained.
As a relative, I am always informed by staff if there are any concerns and am kept up to date with any changes in care needs or medical situations.
I would certainly recommend Signature at Banstead to anyone considering care in the region.
Reply from Susan Martin, Manager at Signature at BansteadHi Kate, thank you for your kind words. We believe we have a fantastic team here at Signature at Banstead, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Banstead, we believe this creates a relaxed and friendly environment for our residents to call home. We are thrilled with your positive experience and so glad your Mum and Dad have settled in so well to Signature at Banstead. We look forward to seeing you on your next visit.
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Review from Amanda C (Daughter of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum started her stay here at Banstead just two years ago. She moved into Assisted Living first, but when it became obvious she really needed to be in the Dementia Section, they dealt with moving her across in such a kind and professional way I don't think Mum even noticed. I have only ever known the
staff throughout Signature to be friendly and helpful at all times, and if there is ever anything that needs addressing, it is discussed with me and dealt with immediately. The whole team at Signature are always so friendly. You are always greeted with a smile and most often, a chat. The residents are looked after with such kindness, and they are kept busy and entertained during both mornings and afternoons. I really and truly cannot find fault. They're just a great team doing a very hard job, and they do it very well.
Reply from Susan Martin, Manager at Signature at BansteadThank you for taking the time to share your experience of Signature at Banstead. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families' lives. It is a joy to have your Mum with us, and we look forward to seeing you again when you next visit.
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Review from Sarah M (Mother of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although I have stated that my review relates to February 2023, my mother has been with the home prior to being taken over by Signature for the past nine years. They have been a great service provider throughout the entire time and have coped very well with the transition.
Reply from Susan Martin, Manager at Signature at BansteadHi Sarah, thank you for taking the time to share your experience of Signature at Banstead. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families' lives. Thank you for all your support. See you again when you next visit.
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Review from Karen K (Daughter of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved in at the end of January, five days before his birthday. He settled extremely quickly and was so happy they made a huge fuss about his birthday. The staff are all very caring and friendly, and they run a large selection of activities to keep the residents busy and active, both physically
and mentally. My dad feels safe and listened to and is enjoying still having independence. I also need to add that on my first visit, I was popping in for a brochure. I didn’t expect to be shown around with no appointment, and this really impressed me as I felt that they had nothing to hide and ‘prepare.’ Thank you to the manager for the easy and smooth transition you oversaw.
Reply from Susan Martin, Manager at Signature at BansteadHi Karen, we are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members. It is lovely to have your Dad here, and are so pleased to see how much he enjoys everything. See you next time you are visiting.
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Review from Loraine M (Daughter of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother (96) had a traumatic fall and was in the hospital for six weeks. She then moved directly into Signature at Banstead. She settled very well and was made welcome by all the wonderful, caring staff. The communication is excellent, and I always feel well-informed. There are many choices of activities
to get involved in and regular live music to enjoy. I love that the residents also have trips out in the minibus. My mother has now moved into the reminiscence side, and again, the staff made the transition seamless.
The dedicated staff are excellent. I visit regularly, and they are always so friendly, kind and hard-working. Signature gives my family the peace of mind to know our mother is well cared for in a clean, safe, wonderful place, and her care is second to none.
Reply from Susan Martin, Manager at Signature at BansteadHi Loraine, here at Signature at Banstead, we endeavour to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team. Our team here at Signature at Banstead are so grateful for your comments. Our activity coordinator and the team work hard to provide engaging and stimulating activities for all of our residents; we are so glad to hear the activities provided are one of your favourite elements of our home. Thank you for your support, and we look forward to seeing you again soon.
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Review from John S (Son of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home always has a welcoming feeling.
There are lots of activities for residents, and the staff are very kind.
Mum's room is lovely, and Mum enjoys the great food from the restaurant.
The gardens look great, and we look forward to sitting out there this summer.
Reply from Susan Martin, Manager at Signature at BansteadHi John, we are thrilled with your positive experience and glad your mum has settled in so well to Signature at Banstead. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team; thank you. See you again soon.
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Review from Esfandiar K (Power of Attorney of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the last six years, she has been very well looked after by Signature Banstead.
The home dealt with the pandemic very well. The staff, especially in the reminiscence section under the supervision of one lady who looks after her on a daily basis, go the extra mile to make her stay comfortable and
keep us informed of any developments, big or small.
Thank you all for doing an excellent job, especially the main lady and her team.
Reply from Susan Martin, Manager at Signature at BansteadHi Esfandiar, we are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members. We look forward to seeing you next time you are visiting.
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Review from Jon H (Grandson of Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Signature at Banstead is amazing! The team and management are superb, caring about the residents, looking after them and entertaining them is not an easy job, but everyone in the team, from the concierge to housekeeping to the fabulous activities team, all plays a vital part in creating new and happy
memories for both residents and their families. Definitely recommend.
Reply from Susan Martin, Reputation Support at Signature at BansteadHi Jon, we are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members. Thank you so much for taking the time to write such a lovely review. We look forward to seeing you again when you are visiting.
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Review from A A (Daughter-in-law of Resident) published on 10 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we are all so grateful and impressed by the staff and standard of Signature. He has made so many new friends and is enjoying every activity he attends. Signature is always very welcoming, and we are so glad that he is here!
Reply from Susan Martin, Manager at Signature at BansteadWe are thrilled with your positive experience and glad your father-in-law has settled in so well to Signature at Banstead. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team; thank you.
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Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Signature at Banstead is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.837 for Signature at Banstead is calculated as follows: ( (307 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 355 Ratings = 4.837
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Signature at Banstead is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2024

Overall Good

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (5)

Soloman

Soloman Shamash

Job Title: Client Liaison Manager Joined: 2025

As the Client Liaison Manager at Signature at Banstead, I’m thrilled to welcome new residents and showcase our high-quality care and accommodation to the community. With a passion for building meaningful relationships, I take pride in being the first point of contact, offering clear guidance, answering questions, and showcasing the warmth and vibrancy of our luxury care home in Banstead.

Christina

Christina Webb-Smith

Job Title: Deputy Manager Joined: 2013

I began my career in care in 2013 at Signature at Banstead as a Care Assistant and have since progressed through senior roles, including Reminiscence Coordinator and Dementia Care Manager. For five years, I led our Dementia Community, supporting an exceptional team to deliver purposeful, meaningful activities that promote both mental and physical well-being. It is incredibly rewarding to see the positive impact this has on our residents every day.


Since November 2023, I have been Deputy Manager, leading the wider team and supporting the General Manager in all clinical matters. My focus is on ensuring the home operates to the highest standards and delivers exceptional care. I am proud to be part of a stable and dedicated management team and look forward to continuing my journey at Banstead.

Sumitha

Sumitha Vijayagangadharan

Job Title: Clinical Services Manager

I’m Sumitha, Clinical Services Manager at Banstead with over 26 years of clinical experience in Acute and nursing home settings, holding qualifications in general, medical, surgical, paediatric, psychiatric, obstetric and community nursing. I’ve earned a State Award of Merit in Medical and Surgical Nursing and completed post-graduation in Gerontological Nursing and End of Life care in Ireland. Passionate about elderly care, I’ve worked in India, Malaysia, Ireland, and the UK, specialising in Acute stroke units. My goal is to provide dignified care to elderly residents, ensuring loved ones’ peace of mind. Progressing into management, I now mentor and empower large teams. I feel privileged to work for Signature, where the values of the organisation align with my own.

Olubunmi

Olubunmi Oderinde

Job Title: Residential Care Manager Joined: 2023

I started my journey in Health and Social Care in 2012 and I have never looked back. I joined the Signature at Banstead family in February 2023 as an Assisted Living Coordinator. I was fascinated to work for Signature at Banstead because of their commitment to delivering excellent care to the elderly, guaranteeing the home is safe, exciting, committed and active. Prior to this, I worked as a Supported Living Manager and a Residential Care Manager in London and Kent. My experience over the years can allow me to help our Assisted Living community manage and care for a wide variety of individuals. I am passionate about delivering a service that is safe, effective and person-centred, driven by the needs and aspirations of the people we serve at Signature at Banstead. I’m dedicated to providing our residents with the best care and support that they need to recover and maintain their health and independence. My primary aim within my role is to create a people-centred team that delivers a positive colleague output to ensure that the people we support are receiving the best possible experience, ensuring they continue to lead happy and purposeful lives. I maintain a keen interest in supporting my team to deliver high-quality care holistically, with our residents at the centre of all we do.

Rebecca

Rebecca Lee

Job Title: Dementia Care Manager Joined: 2015

I began my career with Signature as a Care Assistant in 2015, which was also my first experience of supporting people living with dementia. From the very beginning, I discovered a real passion for dementia care and have progressed through a number of roles, including Senior Carer and Care Supervisor, before becoming a Dementia Care Manager.


After gaining valuable experience within another home in the group, I transferred to Signature at Banstead in May 2024 as Dementia Care Manager, where I now oversee both of our dementia communities, Lavender Lane and Bluebells. I manage the operational, people and clinical aspects of the communities, working alongside an exceptional team to deliver compassionate, person-centred care. Supporting residents with meaningful and purposeful activities is at the heart of what we do, helping them to live well and enjoy the very best quality of life.

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