
I feel incredibly relieved and grateful that I found Thameside Care Home for my parents.Jacqui R(Daughter of Resident/Service User)

My heartfelt thanks to everyone at Thameside for the outstanding care and kindnessJulian L(Son of Resident/Service User)

Thameside really feels like "home" rather than just "a home",Rachel C(Daughter of Resident/Service User)

I feel incredibly relieved and grateful that I found Thameside Care Home for my parents.Jacqui R(Daughter of Resident/Service User)

My heartfelt thanks to everyone at Thameside for the outstanding care and kindnessJulian L(Son of Resident/Service User)

Thameside really feels like "home" rather than just "a home",Rachel C(Daughter of Resident/Service User)

Anchor’s Thameside in West Molesey is a care home, providing quality care and facilities within a comfortable and relaxing environment.
Within the home, there is a library, a hairdressing salon and a shop for sundries.
They continue to welcome new residents to Thameside for both respite care, trial stays and for permanent care.
Staff are trained in dementia care and receive ongoing training to ensure their knowledge of best practice is up-to-date.
Care Provided by Thameside
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Thameside will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Thameside for full pricing details and T&Cs.
Contact Thameside to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Gary Baker (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2001
- Number of floors: 2
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- The home welcome visitors as an integral part of day-to-day life.
Parking
- There is onsite parking, including disabled spaces.
Thameside Reviews (80)
Thameside has a Review Score of 9.8 (9.840) out of 10, based on 19 reviews in the last 2 years.
Over all time Thameside has 80 reviews.
My mum moved to Thameside in March of this year unexpectedly, we hadn't planned on needing to have her in a care home. Since the day I went to check it out, I knew it was the right place. The staff are very friendly and welcoming and helped my Mum settle into a situation that she wasn't prepared for at all.
Absolutely faultless from day one up to my mother's last days. The manager and another staff member have assembled a wonderful team. A happy staff, well trained and all fully aware of the needs of the residents. A real family atmosphere. The accommodation is spotless, the social areas well used, and the meals and regular snacks (pastries and fruits) excellent. I would recommend Thameside unreservedly.
My mother became a resident at Thameside Molesey last year, it is amazing! Every time I visit her the staff are friendly and welcoming. The care they show to the residents is lovely. There are sing-a-longs, quizzes, games, etc. The rooms are beautiful. The food is good and my mother has put on weight. The staff greet me by name and sometimes a hug! They communicate any worries quickly.
My cousin has been in Thameside for over a year. Happy there from the first day. My family and I visit when possible, and each time we have received pleasure and joy from all the staff. My cousin is well looked after, everywhere is nice, having own bathroom is excellent.
Special mention to the support we have had since our mother recently passed away. Staff were particularly helpful, supportive and sympathetic in offering condolences.
On arriving at Thameside, I immediately felt very at home, the staff are amazing and will go above and beyond to reassure you and make you feel comfortable. The managers are amazing and are always there should you need them.
Thamside Care Home is a home-from-home. It is run by an admirable management team whose ethos and philosophy of respect and caring are displayed by every member of their staff. It is a warm, bright and inviting place full of kind, friendly, caring and helpful personnel. My husband went into the home for three weeks of respite, and he settled so well that he is staying for longer. The food is delicious, and the dining room is warm and cosy. The bedroom with ensuites is spotlessly clean; in fact, the whole place is a testament to its rigorous attention to detail by an amazing, hardworking team led by an inspirational management team.
The home itself is well kept and very clean and a pleasant place to be.
The activities seem varied and the residents are often in the middle of something when I turn up to visit, I don't want to interrupt!
In all, Thameside has made the very difficult decision of placing my mum into a care home much easier. I would not hesitate to recommend it.
On entering Thameside care home it was like a 'breath of fresh air'. The management, admin team and staff are very approachable, helpful and very friendly. The setting inside was calming, clean and tidy. My father-in-law has settled into his new home exceptionally well and as a family all feel so much happier that he is settled, well looked after and cared for. They really do cater for his needs, the attention to detail is very impressive. We would highly recommend this care home, especially knowing your loved one is in a safe, secure environment and looked after. He is very happy and that in itself makes a huge difference. Thank you, Thameside for all your support.
My mother has resided at Thameside for almost two years. Very happy with the care she receives. The carers are always so helpful and go above and beyond to help the residents feel comfortable and cared for. The managers and team leaders are always approachable, open to suggestions and willing to do all they can to make the residents stay better.
Bright, clean rooms which are well-maintained makes the world of difference.
A special thank you to staff for making a difficult time easier. The difference in my father is remarkable and that's thanks to you all.
Very clean and professional. The TV aerial signal reception in room 25 needs a booster. Grass needs cutting at the West Mosely site. Residents kept saying it was too long to sit outside with guests. Requires a new gardener. Otherwise, great.
The Thameside team cared for my father with Alzheimer's and my mother with Parkinson's during the last four years or so. They did an outstanding job, providing professional and kind care for my parents. Communication was excellent and the team are very helpful and understanding. The home is kept in an immaculate state and is always a welcoming place. Thank you all again for everything you have done to make things better for my parents and the rest of our family!
My mother-in-law has dementia and before going to Thameside was very thin, unkempt and unsafe to live alone. The staff at Thameside are caring and thoughtful and provide an environment in which she feels safe, happy and well looked after.
From the moment my mother-in-law got her place at Thameside, her care there has been outstanding. The staff always go above and beyond in all areas. Medically they spot even the tiniest worry and act upon it and keep us in the loop. The food is great and the cleanliness is excellent all over the care home. Thank you, Thameside for making a very stressful time so much better.
Since my husband arrived at Thameside, the family and I have been very happy with the support is us and my husband. Can't thank Thameside enough.
Since moving to Thameside, my mum has been more settled and is much happier in herself. The team are brilliant, nothing is too much trouble and they are always friendly and welcoming. It is a relief to know my mum is being well looked after and is being treated with respect and care.
The manager is always so ready to help if needed and give us a nice welcome. What a great job all the carers do. If the residents are poorly, they work so hard to get them better and they are happy to do this. Grateful thanks.
I'm very happy with the care that my husband is receiving at Thameside.
Since I live so far away, it's wonderful to know my mum is being so well looked after. Thameside staff are compassionate and skilled in making both residents and family feel welcomed and comfortable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 August 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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Accreditations
There are no accreditations posted yet for Thameside.
Meet the Team (0)
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