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Thameside

Beldham Gardens, West Molesey, Surrey KT8 1TF
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I feel incredibly relieved and grateful that I found Thameside Care Home for my parents.Jacqui R(Daughter of Resident/Service User)
Thameside, West Molesey
My heartfelt thanks to everyone at Thameside for the outstanding care and kindnessJulian L(Son of Resident/Service User)
Thameside, West Molesey
Thameside really feels like "home" rather than just "a home",Rachel C(Daughter of Resident/Service User)
Thameside, West Molesey

Anchor’s Thameside in West Molesey is a care home, providing quality care and facilities within a comfortable and relaxing environment.

Within the home, there is a library, a hairdressing salon and a shop for sundries.

They continue to welcome new residents to Thameside for both respite care, trial stays and for permanent care.

Staff are trained in dementia care and receive ongoing training to ensure their knowledge of best practice is up-to-date.

Care Provided by Thameside

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,556From £1,556
Residential Dementia CareFrom £1,556From £1,556

Fees can vary depending on care needs and other factors. Colleagues at Thameside will be happy to discuss our weekly fees with you and what our fees include.

Contact Thameside to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Gary Baker (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2001
  • Number of floors: 2

Room Information

  • Single Rooms (61)
  • Single Rooms with ensuite Wet Room (61)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Thameside Reviews (80)

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9.8

Thameside has a Review Score of 9.8 (9.840) out of 10, based on 19 reviews in the last 2 years. Over all time Thameside has 80 reviews.

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Review from D T (Daughter of Resident) published on 15 July 2024 Submitted via Website
Overall Experience

My mum moved to Thameside in March of this year unexpectedly, we hadn't planned on needing to have her in a care home. Since the day I went to check it out, I knew it was the right place. The staff are very friendly and welcoming and helped my Mum settle into a situation that she wasn't prepared for at all.

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Review from Dave C (Son of Resident) published on 22 May 2024 Submitted via Website
Overall Experience

Absolutely faultless from day one up to my mother's last days. The manager and another staff member have assembled a wonderful team. A happy staff, well trained and all fully aware of the needs of the residents. A real family atmosphere. The accommodation is spotless, the social areas well used, and the meals and regular snacks (pastries and fruits) excellent. I would recommend Thameside unreservedly.

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Review from Nicola H (Daughter of Resident) published on 17 May 2024 Submitted via Postal Card
Overall Experience

My mother became a resident at Thameside Molesey last year, it is amazing! Every time I visit her the staff are friendly and welcoming. The care they show to the residents is lovely. There are sing-a-longs, quizzes, games, etc. The rooms are beautiful. The food is good and my mother has put on weight. The staff greet me by name and sometimes a hug! They communicate any worries quickly.

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Review from R R (Cousin of Resident) published on 17 May 2024 Submitted via Postal Card
Overall Experience

My cousin has been in Thameside for over a year. Happy there from the first day. My family and I visit when possible, and each time we have received pleasure and joy from all the staff. My cousin is well looked after, everywhere is nice, having own bathroom is excellent.

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Review from I R (Son of Resident) published on 17 April 2024 Submitted via Website
Overall Experience
Mother had been residing with Thamside for approx 10 months before her recent passing. As a family, we have been pleased with the service provided to our mother in that time.

Special mention to the support we have had since our mother recently passed away. Staff were particularly helpful, supportive and sympathetic in offering condolences.

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Review from M W (Daughter of Resident) published on 7 March 2024 Submitted via Postal Card
Overall Experience

On arriving at Thameside, I immediately felt very at home, the staff are amazing and will go above and beyond to reassure you and make you feel comfortable. The managers are amazing and are always there should you need them.

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Review from Elizabeth W (Wife of Resident) published on 4 December 2023 Submitted via Postal Card
Overall Experience

Thamside Care Home is a home-from-home. It is run by an admirable management team whose ethos and philosophy of respect and caring are displayed by every member of their staff. It is a warm, bright and inviting place full of kind, friendly, caring and helpful personnel. My husband went into the home for three weeks of respite, and he settled so well that he is staying for longer. The food is delicious, and the dining room is warm and cosy. The bedroom with ensuites is spotlessly clean; in fact, the whole place is a testament to its rigorous attention to detail by an amazing, hardworking team led by an inspirational management team.

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Review from S S (Daughter of Resident) published on 13 September 2023 Submitted via Website
Overall Experience
The staff and management at Thameside do the most wonderful job taking care of my mother. They are kind and attentive, and nothing is ever too much trouble. My mum loves them all, and I am confident that she is receiving the best care possible.
The home itself is well kept and very clean and a pleasant place to be.
The activities seem varied and the residents are often in the middle of something when I turn up to visit, I don't want to interrupt!

In all, Thameside has made the very difficult decision of placing my mum into a care home much easier. I would not hesitate to recommend it.

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Review from L M (Daughter-in-law of Resident) published on 7 September 2023 Submitted via Website
Overall Experience

On entering Thameside care home it was like a 'breath of fresh air'. The management, admin team and staff are very approachable, helpful and very friendly. The setting inside was calming, clean and tidy. My father-in-law has settled into his new home exceptionally well and as a family all feel so much happier that he is settled, well looked after and cared for. They really do cater for his needs, the attention to detail is very impressive. We would highly recommend this care home, especially knowing your loved one is in a safe, secure environment and looked after. He is very happy and that in itself makes a huge difference. Thank you, Thameside for all your support.

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Review from Catherine P (Daughter of Resident) published on 31 August 2023 Submitted via Website
Overall Experience

My mother has resided at Thameside for almost two years. Very happy with the care she receives. The carers are always so helpful and go above and beyond to help the residents feel comfortable and cared for. The managers and team leaders are always approachable, open to suggestions and willing to do all they can to make the residents stay better.

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Review from S M (Daughter of Resident) published on 18 July 2023 Submitted via Postal Card
Overall Experience
From the moment we walked through the doors at Thameside, we were blown away by the warmth and care that greeted us. We were flooded with relief I felt very reassured leaving my father. We knew instinctively he was in safe hands.
Bright, clean rooms which are well-maintained makes the world of difference.

A special thank you to staff for making a difficult time easier. The difference in my father is remarkable and that's thanks to you all.

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Review from David P (Respite Resident) published on 21 June 2023 Submitted via Postal Card
Overall Experience

Very clean and professional. The TV aerial signal reception in room 25 needs a booster. Grass needs cutting at the West Mosely site. Residents kept saying it was too long to sit outside with guests. Requires a new gardener. Otherwise, great.

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Review from Jonathan C (Son of Resident) published on 7 June 2023 Submitted via Website
Overall Experience

The Thameside team cared for my father with Alzheimer's and my mother with Parkinson's during the last four years or so. They did an outstanding job, providing professional and kind care for my parents. Communication was excellent and the team are very helpful and understanding. The home is kept in an immaculate state and is always a welcoming place. Thank you all again for everything you have done to make things better for my parents and the rest of our family!

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Review from S H (Daughter-in-law of Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

My mother-in-law has dementia and before going to Thameside was very thin, unkempt and unsafe to live alone. The staff at Thameside are caring and thoughtful and provide an environment in which she feels safe, happy and well looked after.

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Review from G S (Daughter of Resident) published on 13 April 2023 Submitted via Website
Overall Experience

From the moment my mother-in-law got her place at Thameside, her care there has been outstanding. The staff always go above and beyond in all areas. Medically they spot even the tiniest worry and act upon it and keep us in the loop. The food is great and the cleanliness is excellent all over the care home. Thank you, Thameside for making a very stressful time so much better.

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Review from Lynda W (Husband of Resident) published on 8 February 2023 Submitted via Postal Card
Overall Experience

Since my husband arrived at Thameside, the family and I have been very happy with the support is us and my husband. Can't thank Thameside enough.

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Review from Samantha H (Daughter of Resident) published on 6 February 2023 Submitted via Website
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Since moving to Thameside, my mum has been more settled and is much happier in herself. The team are brilliant, nothing is too much trouble and they are always friendly and welcoming. It is a relief to know my mum is being well looked after and is being treated with respect and care.

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Review from Sheila W (Wife of Resident) published on 10 November 2022 Submitted via Postal Card
Overall Experience

The manager is always so ready to help if needed and give us a nice welcome. What a great job all the carers do. If the residents are poorly, they work so hard to get them better and they are happy to do this. Grateful thanks.

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Review from Jean P (Wife of Resident) published on 12 August 2022 Submitted via Postal Card
Overall Experience

I'm very happy with the care that my husband is receiving at Thameside.

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Review from Terry P (Son of Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience

Since I live so far away, it's wonderful to know my mum is being so well looked after. Thameside staff are compassionate and skilled in making both residents and family feel welcomed and comfortable.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 August 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Thameside.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Thameside.

Meet the Team (0)

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