
I feel incredibly relieved and grateful that I found Thameside Care Home for my parents.Jacqui R(Daughter of Resident/Service User)

My heartfelt thanks to everyone at Thameside for the outstanding care and kindnessJulian L(Son of Resident/Service User)

Thameside really feels like "home" rather than just "a home",Rachel C(Daughter of Resident/Service User)

I feel incredibly relieved and grateful that I found Thameside Care Home for my parents.Jacqui R(Daughter of Resident/Service User)

My heartfelt thanks to everyone at Thameside for the outstanding care and kindnessJulian L(Son of Resident/Service User)

Thameside really feels like "home" rather than just "a home",Rachel C(Daughter of Resident/Service User)

Anchor’s Thameside in West Molesey is a care home, providing quality care and facilities within a comfortable and relaxing environment.
Within the home, there is a library, a hairdressing salon and a shop for sundries.
They continue to welcome new residents to Thameside for both respite care, trial stays and for permanent care.
Staff are trained in dementia care and receive ongoing training to ensure their knowledge of best practice is up-to-date.
Care Provided by Thameside
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Thameside will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Thameside for full pricing details and T&Cs.
Contact Thameside to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Gary Baker (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2001
- Number of floors: 2
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- The home welcome visitors as an integral part of day-to-day life.
Parking
- There is onsite parking, including disabled spaces.
Thameside Reviews (80)
Thameside has a Review Score of 9.8 (9.840) out of 10, based on 19 reviews in the last 2 years.
Over all time Thameside has 80 reviews.
My 96-year-old mother came to Thameside in early July and has not stopped smiling! Prior to this we researched and visited the care home and we were always met with openness, enthusiasm and professionalism. From the moment she moved in, all staff made her welcome, answered her health care and social needs and ensured they are met. All the staff have been outstanding and we know she is happy, well cared for and safe with her new Thameside family.
The regular carers are very kind and compassionate. My mother took a while to settle in but having been in Thameside for over a year now she seems happy and settled despite her dementia. It was a very difficult decision to move her from her own home but it was definitely the right one. The food is good and all the staff are kind and friendly.
I would not hesitate to recommend anyone to this home.
My mother stayed at Thameside for five weeks prior to a hip operation. She has dementia and can be forgetful. The staff at this care home are wonderful. They are all friendly and upbeat and give the residents quality care and attention. The home is divided into small units, with their own dining rooms and lounges, giving a more intimate feel. There is a weekly sheet of activities like river walks, animal petting, bino and sing-alongs. My mother required some special treatment prior to her operation and this was added to her care plan and executed without any fuss. The decor is a bit tired, but I was told it is due to be redecorated in the new year.
I have found Thameside to be a wonderful care home. The staff are very kind, helpful and loving. Nothing is too much trouble, the rooms are light and airy, the food is good and there is plenty of activities. My aunt has been at 2 other home now I wished I had moved her here first. She has started to smile and when asked if she is happy her reply is "very".
The whole atmosphere of Thameside is happy and welcoming at all times. I am confident that my husband is being well cared for. Everyone is dealt with equally regardless of their disability and the staff seem to support each other cheerfully (not always seen in other establishments). I look forward to my visits to Thameside and would be happy to reside there myself all things being equal.
An excellent, comfortable and welcoming atmosphere. Very supportive and understanding staff. Attractive and well-maintained facilities and buildings. Altogether, a place of security and care.
I have visited my friend at Thameside, Beldham Gardens a few times and have seen how clean, bright and cared for the home is, with really caring staff who make such a difference to the residents, especially my friend. She is happy and that's good.
My husband has been in the care of the wonderful staff at Thameside now for 3 months. It is hard to put into words the sense of relief for myself and our 3 sons to know that he is being cared for in such a friendly and compassionate place. We visit him often, but not at set times and on no occasion have we ever found a reason to be less than happy with what we see. Thameside is a cheerful, positive, spotless and nice smelling place with a genuine welcome to visitors and kindness and patience shown to the residents. The meals are tasty, varied and plentiful. But, overall, it is the staff that make the place such a success. Nothing is ever too much trouble for them. Thank you.
I was very satisfied. The carers could not do enough for me. They were very loving and caring. My daily shower was very important to me and this was all done with care and dignity. Thank you all.
My brother has Parkinson's and had been a resident for just over 2 years.
Earlier this month, he was in hospital twice and was very, very unwell. He was discharged back to Thameside, much to our relief and greeted by banners and all the staff.
Their care immediately was perfect, we had meetings with them about the way forward and everything has been implemented. My brother feels safe, happy and at home.
He had a stroke 17 years ago and was diagnosed with vascular dementia 3 years ago.
I was in hospital having an operation.
I was so happy to see such a beautiful home.
Absolutely everyone was so kind and gentle with him.
I'm delighted to say he is so much brighter mentally and physically on his return.
Brilliant!
I found Thameside a caring place. Nice and friendly staff. My friend is very happy and settled. Rooms are spacious and clean.
Cleanliness is superb and mum is very well looked after and fed.
There is a real homely family feel about Thameside. Thank you for all you do for her.
Interesting books in the library. The care and facilities overall were excellent. Everyone was very friendly. The only inconvenience was the night staff coming in to check at night but they were only doing their job!
Excellent care. I was so worried about my husband having respite to give me a break, but he loves it. It has given him a new lease of life. He no longer worries about the day he might need permanent care. The staff were amazing. The food was good and it was beautifully clean and nothing was too much trouble.
I came here for a rest break after severe illness both for my recovery benefit and to relieve the pressure off my family. On both fronts, the break benefited all involved.
I was looked after very well and nothing was too much trouble. However, I thought the food was very unappetising and ruined the experience.
My mother moved in October 2016 and has found it hard to settle but the care workers have all been very kind and professional, resulting in a much better experience than we had expected. I do not thnk I have had sufficient time to write a formal review but did want to express my gratitude to all the staff and especially a few and the lady on reception who has always been there with a smile and helpful advice.
I would like to say when you walk through the door you think wow this is homely. The staff are very good and think about things and pictures the best for the home. I find the manager very pleasant. I think he is a very kind helpful man and has dona very good job here. All the staff here are lovely and listen to me.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 August 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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Accreditations
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Meet the Team (0)
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