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Thameside

Beldham Gardens, West Molesey, Surrey KT8 1TF
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I feel incredibly relieved and grateful that I found Thameside Care Home for my parents.Jacqui R(Daughter of Resident/Service User)
Thameside, West Molesey
My heartfelt thanks to everyone at Thameside for the outstanding care and kindnessJulian L(Son of Resident/Service User)
Thameside, West Molesey
Thameside really feels like "home" rather than just "a home",Rachel C(Daughter of Resident/Service User)
Thameside, West Molesey

Anchor’s Thameside in West Molesey is a care home, providing quality care and facilities within a comfortable and relaxing environment.

Within the home, there is a library, a hairdressing salon and a shop for sundries.

They continue to welcome new residents to Thameside for both respite care, trial stays and for permanent care.

Staff are trained in dementia care and receive ongoing training to ensure their knowledge of best practice is up-to-date.

Care Provided by Thameside

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,556From £1,556
Residential Dementia CareFrom £1,556From £1,556

Fees can vary depending on care needs and other factors. Colleagues at Thameside will be happy to discuss our weekly fees with you and what our fees include.

Contact Thameside to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Gary Baker (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2001
  • Number of floors: 2

Room Information

  • Single Rooms (61)
  • Single Rooms with ensuite Wet Room (61)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Thameside Reviews (80)

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9.8

Thameside has a Review Score of 9.8 (9.840) out of 10, based on 19 reviews in the last 2 years. Over all time Thameside has 80 reviews.

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Review from Susannah C (Niece of Resident) published on 1 June 2022 Submitted via Postal Card
Overall Experience

You all treat my uncle with respect, care, fun and dignity. You know him, and when I see him on Zoom or in-person (phew, Covid), he is the dapper well-kept uncle I know, with less memory. I think you all do a tremendous job, and I thank all of you for your kindness.

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Review from Deb P (Daughter of Resident) published on 26 May 2022 Submitted via Postal Card
Overall Experience

Mum has lived here for a number of years and had extremely good care. Was a very good move and Mum is very settled and happy here.

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Review from Susan C (Daughter of Resident) published on 22 February 2022 Submitted via Postal Card
Overall Experience

My mum has been a resident for about three years, and she was always treated with respect by all members of staff. She was well cared for and looked after by very friendly carers. I would happily recommend Thameside to anyone.

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Review from Peter R (Partner of Resident) published on 13 January 2022 Submitted via Postal Card
Overall Experience

My family and I are very happy to know that our wife/mother/friend is so safe and secure and so well cared for. The staff are always happy, friendly and so helpful. They really do look after our lovely wife/mother/friend.

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Review from Lisa K (Daughter of Resident) published on 3 November 2021 Submitted via Website
Overall Experience

My 95-year-old father had lived completely independently until he had a fall in March 2021. He had been moved between two hospitals and a care home which was not adequate for his needs. He had declined quickly in health and motivation and we feared we had lost our lovely positive, smiley dad. After a long and drawn-out process, we finally found Thameside Care Home. Although it took him a while to settle in, he is now extremely settled and very happy. Dad has had a couple of short stays in Kingston hospital and the staff have always kept us updated on his progress and welcomed him back 'home' with a friendly, familiar face. We cannot fault the care he has received from the very first day he moved in. Although we are unable to see his room or view any of the facilities he is experiencing, due to covid restrictions, we are confident that he is very happy, secure and safe and that makes us, as a family, feel extremely thankful.

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Review from B A (Daughter-in-law of Resident) published on 24 June 2021 Submitted via Website
Overall Experience

Caring and committed staff provide an outstanding service, taking the trouble to explain and assist wherever possible. Cheerful and positive in attitude, Thameside has been a welcome breath of fresh. air.

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Review from C C (Wife of Resident) published on 3 March 2021 Submitted via Postal Card
Overall Experience

Thameside is a very caring care home. The staff are always very friendly and willing to assist whenever the need arises. During the pandemic, the staff have been very supportive and have all been a real 'team working together at this time'. My husband is looked after well and has the support that is required. Very friendly staff and management.

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Review from P L (Daughter of Resident) published on 27 January 2021 Submitted via Postal Card
Overall Experience

I cannot thank Thameside enough for the care my mum has received. The staff are very friendly and caring often going the extra mile to please. The home is well managed like an extended family. Gives me peace of mind to know Mum's being well looked after.

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Review from Helen S (Daughter of Resident) published on 26 January 2021 Submitted via Postal Card
Overall Experience

I would like to recognise all the staff at Thameside for being simply "amazing". It starts with good management and filters down to an extremely happy and motivated team. They have become my mym's family this last year, and we can tell how happy she is. More than ever during these difficult times, you have surpassed my expectations. You can all be extremely proud of what you have achieved without help from external entertainers and hairdressers etc. Mum loves to see us on the video calls, and she always looks so lovely and tells us about the fun she has and how kind everyone is. You really are the best carers I could have hoped for, and I never worry about her.

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Review from Cathy (Daughter of Resident) published on 8 July 2020 Submitted via Website
Overall Experience

We transferred Mum to Thameside very shortly before the lockdown. She died (not of COVID-19) after only 15 weeks, so we were only able to visit her at the end. We know with certainty that Mum was happier than she had been for probably years. We know that because the staff communicated so well with us. Advanced dementia meant Mum could not manage calls. The staff tried several alternatives, and if we sent letters and photos, soon a photo of Mum arrived, looking at them contentedly with a carer and we had lots of other photos and contact. Mum had in the past been uncooperative over personal care but we told the staff, and quite soon it was no longer a daily struggle. As we sat with Mum on her last day, we saw how tenderly the staff cared for her as she slipped peacefully away. They were so kind to us too. After experience of contrasting homes, we are sure the differences stem from outstanding leaders. They are able to understand the concerns of everyone and they are open and caring.

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Review from D W (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience
I cannot praise Thameside enough. My mother was a resident here for 9-months before passing away in January 2020. She was always treated with dignity and respect, especially during the last days of her life.
Wonderful, wonderful staff.

Thank you for everything.

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Review from J B (Goddaughter of Resident) published on 2 January 2020 Submitted via Postal Card
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The staff are very caring and friendly. The home is well managed.

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Review from P K (Daughter of Resident) published on 2 January 2020 Submitted via Postal Card
Overall Experience

This home is a credit to the management and staff from the manager to the cleaner nothing is too much trouble. The care and compassion shown by the staff are exceptional. The meals are tasty and nutritious and varied.

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Review from S B (Daughter of Resident) published on 27 November 2019 Submitted via Postal Card
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My dad has had the most wonderful care during his weeks respite stay. "Everyone is so kind, they can't do enough for you" these were his words. The food was great, lots of entertainment and things to do. Very kind staff at all times, day and night. As visitors, we were made so welcome. Lots of smiles, tea and biscuits.

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Review from J J (Husband of Resident) published on 25 November 2019 Submitted via Postal Card
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First impressions are important and I am pleased to say that when coming to the care home it is always spotlessly clean, tidy and warm. The reception staff are excellent and like everyone employed prepared to answer any questions and give advice.

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Review from A T (Son of Resident) published on 12 November 2019 Submitted via Postal Card
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The home has just been refurbished to a very high standard although the room where my mother is could have had a little more attention. The staff are professional, kind and efficient. Maybe at times, some areas are a little understaffed. Recently my mother reached 100 years and the home put on a wonderful afternoon party for the residents with a singer. The only criticism is that medical follow-ups could be a little more stringent.

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Review from S S (Son of Resident) published on 14 October 2019 Submitted via Postal Card
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Well run care home with wonderful staff.

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Review from F C (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card
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My mum has received very good care at Thameside. Staff are very kind and always have time to help her and talk to her. She is always clean and comfortable and has put on weight, which is what the doctor ordered.

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Review from Suzie H (Friend of Resident) published on 7 October 2019 Submitted via Postal Card
Overall Experience
I have visited a number of care homes and hence really appreciate the care given in this home. The staff - from the friendly, well turned out receptionists through to the carers are a delight.
I have attended three exercise classes which are excellent and even the visiting class trainer knows all the names of the residents.
There are activities every day, live singers, visiting farmyard animals, flower arranging, even a boat trip.
These people really care for the residents, extra cups of tea, more toast, etc.

Please pass on my congratulations.

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Review from Heather P (Wife of Resident) published on 29 August 2019 Submitted via Postal Card
Overall Experience

My husband has had a number of respite stays at Thameside. He is always very well looked after. The staff are all kind and caring. I have no hesitation in recommending Thameside.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 August 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Thameside.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Thameside.

Meet the Team (0)

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