Tiltwood

I visit Tiltwood regularly. Each time I am continually impressed by how loved and well cared for all the residents are. To me it always feels so homely and welcoming. The staff are delightful, professional and most friendly - nothing is ever too much trouble.

Looking forward to the refurbishment and improvements as this is the only negative. Rooms are dated.

My Uncle stayed here and it was the best place he could have been talen care of. He was very well looked after by the excellent team in a very friendly and supportive environment. I would highly recommend.

Mom has settled really well and it's such a comfort to know she has 24 hr care and is safe and happy. The entire team at Tiltwood have been welcoming, helpful, patient and genuinely caring. Thank you (also on behalf of mom).

Very dedicated staff all bringing important personalities into my mothers day. The home clearly treat their staff as well as they do their residents. The home is clean and tidy with all risks like tripping hazards well managed. The passion of may of the carers is outstanding and they really bring my mother to life.

Tiltwood has been our life saver. The care has been beyond belief making the transitions to the care home for myself, husband and family so much easier than we expected. I cannot express my appreciation enough to all the staff who diligently and professionally work to make my husband's life happy. Such a friendly, kind and welcoming team has meant my family and I have all been helped.

My husband has only recently moved into the care home, and I cannot speak highly enough of the care he has received so far. From the very beginning, the staff ahve been kind, patient, and genuinely caring, which has made what was a very difficult time for our family much easier. The home itself is clean and well maintained, creating a comfortable and welcoming environment. Overall, we feel reassured knowing my husband is being looked after in such a caring and well-run home. Thank you to everyone involved.

Although there has been lots of changed over the last few months we have been kept informed at all times. A monthly call to ask us if we are happy with everything which I like, it is hard to pleased all of the time but mostly very happy with the care and the staff. All very welcoming and know mum's ways! Being mum is partially blind it hard to find things for her interests but she does join in some overall very happy. She is always clean and tidy and happy.

Good clean home friendly staff comfortable rooms easy parking.

Staff at Tiltwood are always so welcoming to family and friends. The care they provide is excellent and my mum settled very quickly. I would say as more like family as they are so supportive and caring towards all the residents.

I can honestly say Mum has settled into Tiltwood so well. We were very dubious about a care home setting but it was the best thing for her. She has gone up a dress size and is eating so much better now. The friendliness and care of the staff is outstanding. They are so caring and demonstrative which Mum is thriving on. The staff throw themselves into planned activities and they have regular family meetings with opportunities to give feedback. Rooms are a little dated but the care is outstanding and that's what matters most. All residents seem happy and it's run like a family environment, which is lovely. They go the extra mile when we take her out they help her dress appropriately and want her to look her best. There is a hairdresser every week and chiropodist that visits. They genuinely care about the residents and it shines through. Mum says they are all lovely and she is very happy. What more could we want.

I cannot praise the staff at Tiltwood highly enough.

My mother has improved both mentally and physically since she became a resident at Tiltwood. The staff are so friendly, caring and professional. They make all the residents feel totally at home. My mother is encouraged to associate with the other residents, as opposed to just sitting in her room. Activities are organised regularly, such as baking, singing and talks. Whenever I visit my mother, I am offered tea and biscuits, which is such a nice thing to do. I am delighted that my mother is now part of the Tiltwood family.

Tiltwood is clean, safe, and welcoming, with cosy spaces and a peaceful atmosphere. The food is excellent, and the activities keep residents engaged. We are grateful for Dad in the Tiltwood home.

I am so pleased with the attentive care that my father and the other residents receive. Their individual needs are catered for so well. The staff regularly go out of their way sometimes on their days off to bring joy to their residents.

The staff at Tiltwood are always friendly, professional and knowledgeable. My mother enjoys being a resident so much. She thinks a lot of all the staff members and feels she is being looked after so well and has a lot of fun with them all. I'm very glad she is staying there.

So fare very friendly staff.

Tiltwood are clearly making a great difference to my friend in residence. The regular activities, the environment to enable people to be active and the friendliness of staff is so important to make it a place that the residents can call home and be able to regain their living. They provide space to go and visit when I am able to do so.

The only down side I have had on visiting as a guest is sometimes the toilets not so clean. But that's a thing that can't always be helped and not sure if there is a toilet that guests can use or are suposed to use.

We feel happy and relieved that our mum is in a good caring home.

My experience of Tiltwood has been outstanding. The care offered to my mum has improved her quality of life immensely. She is laughing and smiling so much more than before she was here. She has more friends and enjoys the activities very much. The whole family has been welcomed and though sometimes upsetting we enjoy our visits very much.