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Tiltwood

Hogshill Lane, Cobham, Surrey KT11 2AQ
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The staff are so friendly, caring and professional. They make all the residents feel totally at homeTim M(Son of Resident/Service User)
Tiltwood, Cobham
Tiltwood, Cobham
Tiltwood, Cobham

Set in charming surroundings, the skilled and compassionate team at Tiltwood provides high-quality residential and respite care for older people, including those living with dementia.

The family-oriented and welcoming care home runs a busy programme of activities, including arts and crafts, baking, gentle exercise and reminiscence sessions. On nice days, residents might browse the village shops or take a trip to a local garden or stately home.

Tiltwood care home is full...  

Care Provided by Tiltwood

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,657From £1,864
Residential Dementia CareFrom £1,752From £1,971
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge. There

are no additional fees for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• Specialist caterers who provide a range of meals to choose from
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Tiltwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sadaharu Uchisawa(Operational Support Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (50)

Parking

  • On-site

Tiltwood Reviews (48)

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9.5

Tiltwood has a Review Score of 9.5 (9.483) out of 10, based on 13 reviews in the last 2 years. Over all time Tiltwood has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from Heidi B (Friend of Resident) published on 14 April 2023 Submitted via Postal Card
Overall Experience

First visit to a friend of my dad. Quiet atmosphere here. The business manager was really friendly and took the time with us to talk to me (I run a care home too). The carer is clearly loving her job and is very good with the residents, you can see that.

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Review from Jacqueline D (Daughter of Resident) published on 24 August 2022 Submitted via Website
Overall Experience

Staff make residents' birthdays special for them by putting up balloons and banners. At teatime, residents are treated to homemade birthday cake and drinks. Staff and residents sang happy birthday to my mum and I was made welcome to participate and was included with cake and a glass of bucks fizz. I really appreciated the effort staff put in.

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Review from W C (Daughter of Resident) published on 19 April 2022 Submitted via Website
Overall Experience

Tiltwood offers a relaxed, family atmosphere in a homely environment. The management and staff are amazing and treat residents as individuals and with dignity and respect. Regular activities are laid on including outside entertainers and therapy dog visits weekly which are a huge hit with the residents. I never wanted to place Mum into care, however, at Tiltwood I know that she is safe, well looked after and happy as a result of the level of care and affection she has received from the amazing staff for which I am truly grateful. I have always found the manager to be accessible and any concerns, are listened to and addressed. The changes that have been made to the internal decor and soft furnishings have made the home brighter and cheerful.

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Review from Christopher R (Son of Resident) published on 18 April 2022 Submitted via Website
Overall Experience

My father has been a permanent resident at Tiltwood since 2018 and he also required respite care at Tiltwood prior to that. I have found all the staff to be very understanding of my father's needs and always have complete confidence in the manager and her team. Care UK has always kept us as a family informed of the latest developments and news at Tiltwood which was very welcome over the difficult lockdown period. They were able to put a visiting pod on the grounds so that we could see Dad as much as we could in very safe surroundings. We as a family were well informed of any health issue that Dad may have had and the staff always kept us updated when needed. We are very happy to have Dad stay at Tiltwood and cannot wish for a better team to look after him. They always say Dad is a pleasure to look after and we can see how happy and settled he is when visiting. Excellent care team all round.

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Review from Simon J (Son of Resident) published on 1 July 2021 Submitted via Website
Overall Experience

After nearly two years under the excellent care of the team at Tiltwood, my father regretfully will no longer be a resident. I’m very sorry that Dad won’t be at Tiltwood any longer. The care he received was so good that I had complete confidence in the manager and her team. The most remarkable aspect for me was how all the staff interacted with Dad. Whenever I visited, it was heartwarming to see so many staff know him, say hello and interact, sharing a laugh with him and showing what a great relationship had been developed. On the last day, I spoke to the maintenance gentleman in the car park and he expressed such fondness for Dad that really showed me how much everyone at Tiltwood cares for their residents. Saying thank you doesn’t quite seem enough but simply, thank you Tiltwood, to everyone that helped my Dad, cared for him, shared a joke with him and got to know the real him.

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Review from Linda P (Daughter of Resident) published on 5 December 2020 Submitted via Website
Overall Experience

My father was cared for in this home for a period of 10 months. He died peacefully in his sleep on 13th November 2020. The staff and management were first class. Catered for his needs, compassionate and loving. Good communications. He was loved and cared for in a special way especially during these tough Covid times. I would like to extend my thanks to all the members of staff at Tiltwood Care Home.

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Review from Bridget C (Friend of Resident) published on 23 October 2020 Submitted via Postal Card
Overall Experience

Although I was unable to enter the care home as my friend was taken in during lockdown, all members of staff (without exception) that I came into contact with) were kind, caring and considerate. When I was able to visit my friend in the garden it was clear that she had a good rapport with the staff. I am glad she was able to spend her final few months cared for my lovely people.

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Review from T B (Daughter of Resident) published on 6 October 2020 Submitted via Website
Overall Experience

The staff at Tiltwood are excellent. They provide a caring, family atmosphere where my mum is respected as an individual. I would like to thank them all for the kindness and consideration they have shown her.

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Review from Beryl M (Wife of Resident) published on 16 September 2020 Submitted via Website
Overall Experience
My husband, who suffers from Alzheimer’s, entered Tiltwood as a resident in June, having previously stayed for respite care.
Because of lockdown I was unable to visit and was a little apprehensive as to how he would respond to the carers.
I was encouraged to ring to ask about him at any time and was always told exactly how he was responding to his new regime.
Paramedics were called a couple of times because of concerns but I was always kept fully informed of any incidents.

I have complete faith in the care my husband is receiving. The staff are always helpful and most of all cheerful. From my observations on recent garden visits, residents are treated with dignity and respect.

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Review from Kim S (Friend of Resident) published on 12 March 2020 Submitted via Website
Overall Experience
I have been extremely impressed with the high level of care, empathy and respect I have seen shown to residents by all the care workers at Tiltwood.
The care workers take time to get to know every resident, their likes and dislikes, so they can help them settle into their new home. They are also very supportive to relatives and friends of the residents.
I was surprised at the level of activities held daily to keep residents entertained and they try to accommodate any requests too.
Although the rooms do not have en suite bathrooms, there are plenty of toilets close to each room. The communal bathroom in each wing is always spotlessly clean too.

There is a very warm, friendly and homely feel about Tiltwood. It is very comforting and reassuring that my friend is being so well looked after.

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Review from L N (Granddaughter of Resident) published on 12 November 2019 Submitted via Postal Card
Overall Experience

Tiltwood is a caring and home from home environment. My Nan was well-loved and enjoyed taking part in the day to day activities run by the staff. Being able to have a cafe-style tea was also a bit hit with her as she felt like she was still able to do a familiar thing she used to do before going to Tiltwood.

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Review from Sarah (Daughter of Resident) published on 13 May 2019 Submitted via Website
Overall Experience
My mother has been a resident at Tiltwood in Cobham for almost three years now, suffering as she is from the latter stages of dementia. It was a difficult decision to place her in care but it was no longer possible for my father to look after her at home, even with the help of carers. The care she is receiving at Tiltwood is amazing and there is genuine love and affection for her from the staff. We know she is safe and well looked after - in fact I'm confident that her life has been extended by being resident at Tiltwood.

If we ever have any concerns, we know they are listened to and acted on. I wouldn't hesitate to recommend Tiltwood to other families in the same situation.

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Review from Emma R (Daughter of Resident) published on 25 October 2018 Submitted via Postal Card
Overall Experience

Tiltwood staff have been so kind and reassuring to myself and my mother, she has become more like her old self and she is so happy and cared for, it has made a sad and stressful family situation so much easier with all the support and help from Tiltwood's manager. Guidance, care, compassion and sensitivity. We could not have asked for more. Thank you.

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Review from Ben R (Son of Resident) published on 18 October 2018 Submitted via Postal Card
Overall Experience

From the moment my mother arrived at Tiltwood, she has been welcomed with nothing but love, friendship, support and care. The atmosphere is relaxed, homely and stimulating with lots of smiles and laughter. The staff always make the time to engage with the residents and are supportive and attentive. The management team have been nothing but excellent in keeping us informed and providing much-needed support, not guidance. Facilities and rooms are kept clean and well maintained. Mum's life has been very much positives enhanced by Tiltwood and we are looking forward to continuing her journey there.

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Review from Anne H (Wife of Resident) published on 21 March 2018 Submitted via Postal Card
Overall Experience

My husband was admitted to Tiltwood on the 29th Dec 2017. He is still being cared for and the care that he is receiving is second to none. The family are more than satisfied with all the care and attention he is obtaining. I and my family would recommend Tiltwood to anyone that needs special care in every aspect. I would like to add that all the carers that look after the residents give 101% to them.

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Review from Sandra P (Daughter of Resident) published on 15 March 2018 Submitted via Postal Card
Overall Experience

Residents/relatives are made to feel at home and part of a family as soon as they enter the front door. From cleaner to manager everybody extends a warm and loving hand to every resident, making them feel valued, secure and happy. They are encouraged to be independent and participate in a variety of activities throughout the day from dancing and singing, cookery, arts and crafts, exercises and many more. A number of external trips are also organised for those residents who wish to go, as well as relatives interested in going along.

I was extremely upset at the thought of having to move my mother into Tiltwood, however, that was very short lived as this is, in my opinion, the loveliest place she could be, which is largely due to the hard work and kindness shown by every member of staff who look after her. Everyone has time to spend with every resident, they are never too busy to sit down for a chat and share a laugh. I could not be happier with the love and care extended to my mum.

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Review from L B (Daughter of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience

My mother has been here for over a year now and we as a family are very pleased with her care. She is happy, healthy, loved and well cared for. The staff on the unit are amazing and must make a special reference to two ladies who run the unit so well. there is always such a positive vibe in there and the residents are treated with such dignity and love. There are two ladies do an amazing job in the day centre and mum has a lot of fun with them, doing varied activities. All the staff are lovely and it is a pleasure coming into see mum as they are so friendly. Thank you Tiltwood for listening to us and make mum as comfortable as you can.

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Review from Tina P (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card
Overall Experience
My dad has dementia and doesn't like change, change makes him anxious. Upon being placed in Tiltwood, my dad has been calm and happy which was such a relief to me. The staff and management have been amazing, very compassionate and supportive on all levels of care.

I am very impressed and thankful knowing my dad is getting the care he now needs. I would definitely recommend Tiltwood to others.

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Review from Steve H (Son of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience

We have been delighted with the care my father receives at Tiltwood. He is quite obviously receiving top class care and is extremely healthy and happy. All the (permanent) staff clearly make every effort to go beyond the basic hygiene factors and make staying at Tiltwood a stimulating and enjoyable experience. We receive quality feedback on Dad's condition and the staff regularly make changes to his customised care regime. The staff have taken the time to get to know us, as a family, and we always receive a warm welcome to this clean, happy, well-organised home. Thanks to all the team from all of us.

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Review from Gary H (Son of Resident) published on 24 August 2017 Submitted via Postal Card
Overall Experience
My dad has been a resident at Tiltwood for over 2 years now.
Due to the extremely friendly and professional staff, he settled really quickly.
Since he's been there he has maintained, and in fact increased, his sense of humour.

We are so happy that we found Tiltwood and are so pleased the staff look after him so well!!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 August 2023
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Tiltwood.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Meet the Team (1)

Sadaharu Uchisawa
Sadaharu UchisawaJob Title:Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.

This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

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