Tiltwood

We are so happy that we found Tiltwood and are so pleased the staff look after him so well!!

My nan is in the second stage of her dementia and is unable to eat and drink like we would like her to - but the staff whom are patient and caring towards her, try so hard to keep her drinking and eating. I know the time will come soon when I have to say goodbye to her and the manager at Tiltwood has really helped me come to terms with this, so without the wonderful staff and the manager, I would be lost. They are all so fantastic and I thank them for all their help.

Mum came to Tiltwood for respite, after a fall at home and a week in hospital. The staff encouraged Mum to eat and as a result she gained 1/2 kg during her 2 weeks. Mum settled well and afterwards, spoke of how good/kind the staff were. Mum said the food was lovely! - praise indeed from someone not eating well on arrival! Admittance/assessment was very smooth too and took the hassle out of a very stressful time. Mum is moving homes due to location needing to be nearer to me - no reflection of the care received!

Living at Tiltwood, it's the best thing I have done. The people here are the kindest people I have met, most loving and caring people, nothing is too much for us and there is always a hug and a kiss when they come to me. I really want to live here.

My mother-in-law was in Tiltwood for three years and during that time she was looked after very well. The home was very welcoming, clean and bright. All the staff were very helpful and kind to my vulnerable and frail mother-in-law. She was very content in the home and it was because of a second hip operation within 2 months that we had to choose a more suitable nursing home.

My mother was admitted into Tiltwood last month after a few falls in her home. It became unsafe for her to go back there. We visited Tiltwood a couple of years ago with her in mind but we weren't very impressed, what a difference 2 years make. It has been redecorated throughout and the gardens are lovely. The staff are all so friendly and helpful and my mum is happy. Tiltwood has a warm 'home from home' feel. I am so glad my mother is there.

In the last 2 years Tiltwood has improved so much. Much needed improvements have been made: carpets, curtains and furniture being replaced. The gardens look lovely now - a lot of time and effort was spent on them lately; all the pots of flowers look cheerful. New garden furniture has replaced the shabby old stuff. Staff continue to do sterling work in good humour. Food quality and choice is excellent.

My mother became a resident at Tiltwood this year and we could not speak too highly of the care that has been given. The staff are kind and caring and do everything possible to manage and care for the residents. The Manager, despite her busy role, always has time to speak to relatives and creates a lovely welcoming atmosphere. The residents obviously love her and attach themselves to her if she is walking about. Mum loves the home and would not want to be anywhere else.

My aunt has been a resident at Tiltwood for almost 2 years. I have found the home to be tidy, clean and organised during this time. My aunts care is good, the staff are caring and friendly, any small issues are promptly dealt with. I feel my comments are taken on board by staff, and management keep me informed about my aunts health. Family feel welcome when visiting, and we are confident that my aunt is well looked after in Tiltwood.