






Crest House is a wonderful residential care home based in St Leonards-on-Sea that is perfectly set up to suit the needs of older people. It is located in pleasant surroundings and close to numerous amenities.
Crest House offers a wide range of care for the over 65s, such as:
- Short Term Care / Respite Care
- Long Term Care
- Transitional Care
Residents are able to maintain a lifestyle as active or as relaxed...
Care Provided by Crest House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are only indicative and will vary according to personal requirements and rooms available. We consider the most important factor to be that the individual receives the right care in the best possible way. Please call us for a chat, we are very happy to help and we can tailor according to a persons requirements.
The price(s) shown are provided by the care home. Contact Crest House Care Home for full pricing details and T&Cs.
Contact Crest House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Crest House Care Ltd
- Private Owned
Person in charge
- Lily Ripley (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (21)
- Single Rooms with ensuite Wet Room (21)
Visiting
- Please call to arrange either a video viewing or in person
Parking
- Plenty of on-street parking
Crest House Care Home Reviews (70)
Crest House Care Home has a Review Score of 9.8 (9.783) out of 10, based on 14 reviews in the last 2 years.
Over all time Crest House Care Home has 70 reviews.
A real home from home. The staff are all delightful and cannot be more helpful and kind. Nothing is too much trouble. The rooms are always clean and bright and there is always beautifully cooked home made meals. I would 100% recommend this care home.
Crest House Care Home has welcomed my father with open arms and enabled him to grow in strength. After a week long stay in hospital for pneumonia more care was needed than I could offer at home. Crest House offers a bright and cheerful environment with a caring and dedicated team of staff who are on hand to answer any query at any time. I am so grateful for the care, compassion and first class treatment my father has received at Crest House.
I am surrounded by the most compassionate, kindest, generous, willing, loving people I never knew existed. It is like living on another planet. I am being healed mentally and improved physically. You will never know how grateful I am for you and to you. I pray that God will reward and bless you individually. Thank you from my heart.
I cannot express how happy I am to have my mum staying at Crest House Care Home. The staff are so friendly and efficient. Most have been here for the 3 years my mum has so no big turnover of staff which speaks volumes. I have every faith in the care she's given - her every need is catered for. There is an activity daily which is always appreciated as she excels with the stimulation of it. I'd recommend Crest House to anyone.
Food excellent staff and spend the time to get to know the residents and their families.
Very happy with the choice made.
I cannot speak highly enough of this care home. The staff are absolutely wonderful and treat my friend with such kindness, patience, and respect. They go above and beyond to ensure they are cared for with real dignity, compassion, and understanding, and it truly shows in the way my friend is supported every day. The environment is welcoming, calm, and well looked after, and the staff always take the time to make residents feel valued and listened to. Knowing my friend is in such safe, caring hands gives me complete peace of mind.
Dad was in Crest House for two weeks respite care which he and the family greatly appreciated. The staff were caring, kind and helpful with great attention to detail. This made for a very positive experience. Thank you.
Mum has been at Crest House for only a few weeks, but has quickly settled into life in this her first care home. This, no doubt, has been helped by the excellent care & attention of the staff. Mum says the food is excellent and enjoys the activities - she was even having a quick dance this morning! She loves her room & the views over the channel. Thank you.
We had to place my mum in emergency respite and the manager and deputy were so helpful and supportive. Since then, Mum has become a permanent resident. All the staff are warm and kind, and take an interest. They are respectful at all times and this does make a difference. They make me feel welcome too and are good at communicating information. The food is home cooked and excellent which has meant Mum's appetite has improved. I would recommend Crest House to others.
The all-round service, care and support for my father has been excellent. I am so happy he is here. The staff are wonderful and I would recommend anyone with an elderly parent needing full time support to consider this home.
A homely environment with caring staff and lovely residents. A friendly, upbeat, but gentle atmosphere. A hotel by the sea with support and thoughtful attention towards the residents. Attention is given to each person's needs and interests. Entertainment is excellent, very organised, clean and tidy with individual rooms providing the experience of a bedroom of one's own. Residents treated with dignity & respect. Hospitable to visitors.
Everyone has always been nothing but helpful and kind, its always been warm, clean and comfortable. Would highly recommend for anyone seeing their services.
I have left reviews in previous years, all finding Crest House Care Home to be an excellent care home for my 97 year old aunt, who sadly passed away this month, at Crest House. She had been a resident since spring 2019. I just wanted to leave a final review, endorsing my previous praise for the care home and staff. My aunt could not have been in better hands. I have no hesitation in recommending Crest House as a homely establishment, staffed by kind, professional people, who treated my beloved aunt with dignity and compassion.
Thank you for your kind words - it really means a lot. It was a pleasure and a privilege to care for your aunt.
The staff at Crest House have been absolutely marvellous! My father became a resident in late January and ever since then he has always said how happy he is there and how well he is looked after. Nothing is ever too much trouble and the staff are always friendly and welcoming when I visit. As well as this, Crest House is always immaculately kept, the quality of the food is superb, and I'm always seeing that many different activities are arranged to keep everyone active and entertained. I'd have no hesitation in highly recommending Crest House to anyone who is in need of their top-class care and support.
Good.
I like the idea of it.
I feel better that my Mum is here. They look after her day and night. The staff are all lovely.
My mother has been residing at Crest House for a few months. I cannot recommend the home enough. The staff are brilliant and the home feels like a home rather than a clinical establishment. I did visit a few and Crest House ticked all my boxes for mym mother's care and welfare.
Thank you for your kind review, Kim. It's an absolute pleasure to care for your mum.
At my time visiting my friend at Crest House the staff were very kind and helpful. They even seated me and my friend in one of their lovely conservatories where they gave us a cup of tea each and a biscuit or two. My friend always has a hot meal every day, seated in the newly decorated dining room and can make friends over dinner. My friend has got a very modernised room with a great view overlooking Hastings with the hill tops in the background. Overall I am writing this review because I, and my friend who lives there, are very happy with the level of care that is provided and the friendly staff and management.
Our mum was a resident at Crest House for one year. She unfortunately suffered from dementia, resulting in eating problems and although usually happy, was very stubborn and if she didn't want to do something she wouldn't do it. The care, gentle kindness, support and encouragement were second to none. She had a lovely ground floor room. She was fully mobile, so able to join in with the daily activities, especially the music and dancing. The thought given to encouraging residents to enjoy the things they like best was, again, second to none. There is a beautiful residential garden across the road, which she spent many hours enjoying. Crest House is a small, homely, loving environment. We, the family, are so grateful Mum was there, especially during the last month of her life, they looked after her so tenderly with love, dedication and expertise and went above and beyond (holding her hand and singing her favourite song to her) and I have absolutely no hesitation in recommending this lovely home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 24 July 2026Spacious and comfortable en-suite rooms are currently available. We have a passenger lift to all floors and very experienced and professional carers. If required, staff can provide an escort in the lift. Respite or Longer Term care, all individually tailored to your own requirements!
News (0) & Events (0)
There are no news items for Crest House Care Home.
There are no upcoming events for Crest House Care Home.
Awards / Recognitions (3)
- 01 Feb 2015Recipient: Crest House Care Home
- 01 Feb 2014Recipient: Crest House Care Home
- 01 Feb 2014Recipient: Crest House Care Home
Accreditations
There are no accreditations posted yet for Crest House Care Home.
Meet the Team (1)

Hello and welcome!!
Please feel free to email or call me regarding our wonderful care home, Crest House. We are a residential care home of 21 rooms, for the over 65s, which has a very homely and friendly atmosphere. We offer short-term or longer care - whatever your residential needs are, I am sure we can cater to suit you!
I look forward to hearing from you.
Regards,
Lily.
Frequently Asked Questions about Crest House Care Home
What types of Care is Crest House Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Crest House Care Home have?
There are 21 Single Rooms.
What are the Facilities & Services at Crest House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Crest House Care Home to the centre of St Leonards-on-Sea?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crest House Care Home to verify any information. View our terms and conditions. Crest House Care Home has an Enhanced Service -more info.