






Cross Lane House offers quality care for older people that promotes independence alongside professional standards of healthcare, hygiene, nutrition and security.
Residents are given individual care plans detailing their needs, likes and dislikes, with input from the resident and next of kin, and they are continually updated.
Each resident is allocated a key worker.
Staff treat every resident as a member of their own family.
A full programme of activities within a pleasant social...
Care Provided by Cross Lane House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 18 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please get in touch for an individualised price based on your care requirements
The price(s) shown are provided by the care home. Contact Cross Lane House Care Home for full pricing details and T&Cs.
Contact Cross Lane House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- A Better Care
- Private Owned
Person in charge
- Carol Spiers (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Please visit and enjoy the hospitality, experience what an excellent care home feels like.
Parking
- Generous parking in the forecourt
Cross Lane House Care Home Reviews (45)
Cross Lane House Care Home has a Review Score of 9.5 (9.494) out of 10, based on 6 reviews in the last 2 years.
Over all time Cross Lane House Care Home has 45 reviews.
I am pleased with the conditions.
Thank you for taking the time to do the review, it is a pleasure to look after your wife
Warm, friendly, caring & inviting home to us all.
Thank you for taking the time to give us a review, we all appreciate it.
Lovely home.
My mum experienced an acquired brain injury earlier this year and her care needs have become greater. The staff at Cross Lane House Care Home have provided a home from home - they are caring, accommodating and welcoming. She has developed some good rapport with the staff and has particularly enjoyed the events held at the home (i.e the Christmas party).
Thank you for taking the time to give us such a lovely review. Glad mum is enjoying the events.
Very caring and welcoming to my sister in law and any of the family on visiting.
Thank you for taking the time to give us such a lovely review.
Very happy.
Thank you for taking the time to review Cross Lane House.
I couldn't ask for a more caring, thoughtful end of like care for my Aunt.
Thank you for taking the time to complete a review, and for your kind words.
It is reassuring and great that all the anxieties are no more and Dad is always safe and well looked after.
Thank you for the review. It is a pleasure to look after your dad, he is quite a character, very chatty and amusing.
A friendly home, my brother settled quickly and well. Staff very friendly and helpful.
Thank you for completing the review. It is a pleasure to look after your brother, and have him as part of our Cross Lane House family.
Very homely, kind and caring.
Thank you very much for the excellent review, and thank you for letting your mum join our little family.
Residents seem settled, comfortable and happy.
Thank you for taking the time to complete a review; it is very kind of you.
All ok.
It's very good, my mum is very happy here.
Thank you for choosing to complete a review. I can’t believe that it is two years since your mum joined the Cross Lane family.
Such a wonderful care home with caring staff that cannot do enough for everyone.
Thank you for taking for taking the time to complete a review form, it is very kind of you.
My mum has thoroughly enjoyed the care home fun days and enjoys company. The staff have been very caring and helpful to my mum, besides understanding.
Thank you for the kind review. I am so glad that Mum is enjoying being at Cross Lane House, it is a pleasure to have her.
Excellent staff, good food and a beautiful home. Mum is very happy here.
Thank you. It is a pleasure to look after Mum. As one of our oldest residents her energy and zest for life is wonderful.
Very happy here, staff are kind and friendly.
Thank you for completing the review, it is our pleasure to have you in our Cross Lane family.
Cross Lane House Care Home was always a first choice for Nannie for me. The home itself is small, cosy and inviting, not a large home where no one knows everyone. Staff are lovely, friendly and kind, always taking time to chat to make you feel welcome. The care my grandmother gets is excellent.
Thank you for bringing Nan to Cross Lane House, she is a joy to be around, always so independent, positive and happy. Also, a big thanks for the lovely endorsement.
No rules, can get up or stay in bed if liked, have breakfast when ready. Can go to bed when like, I go at midnight! Large fan and a good TV set in each room but could watch on the large TV in the lounge, alright if I wished. Very relaxed atmosphere. Visitors are allowed any time, no prearrangement necessary. Could ask for a sandwich or cup of tea whenever. Spoke to the owners, who visit, wish us to think of this as our home.
The rooms are adequate if a little dated in areas.
Food and drink apparently are not always up to a high standard as the meat is sometimes tough but there is always a wide variety of food available.
The rooms and main areas are always kept very clean and tidy.
My father is happy in his surroundings and clean accommodation and appreciates all the support given to him.
Thank you for your review. I am sorry that dad sometimes feels that the meat is tough. I am going to monitor this, and if necessary, we will change suppliers. Please let me know if you have any other feedback next time you see me in person, as it is always appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 09 July 2026A beautiful ground floor room with ensuite, large flat screen TV, electric profile bed, colour co-ordinated furnishings wonderful views of garden with it's numerous squirrels and the ducks in the Pond, all within a lovely Victorian Mansion
News (0) & Events (0)
There are no news items for Cross Lane House Care Home.
There are no upcoming events for Cross Lane House Care Home.
Awards / Recognitions (7)
- 28 Feb 2020Recipient: Cross Lane House Care Home
- 28 Feb 2019Recipient: Cross Lane House Care Home
- 01 Feb 2018Recipient: Cross Lane House Care Home
Accreditations
There are no accreditations posted yet for Cross Lane House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Cross Lane House Care Home
What types of Care is Cross Lane House Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cross Lane House Care Home have?
There are 14 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Cross Lane House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cross Lane House Care Home to the centre of Wadhurst?
2.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cross Lane House Care Home to verify any information. View our terms and conditions. Cross Lane House Care Home has an Enhanced Service -more info.