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Residents are given individual care plans detailing their needs, likes and dislikes, with input from the resident and next of kin, and they are continually updated.
Each resident is allocated a key worker.
Staff treat every resident as a member of their own family.
A full programme of activities within a pleasant social...
Cross Lane House offers quality care for older people that promotes independence alongside professional standards of healthcare, hygiene, nutrition and security.
Residents are given individual care plans detailing their needs, likes and dislikes, with input from the resident and next of kin, and they are continually updated.
Each resident is allocated a key worker.
Staff treat every resident as a member of their own family.
A full programme of activities within a pleasant social atmosphere. Including trips out.
Residents are welcome to personalise their rooms.
Respect for privacy and dignity is central to the home's care philosophy.
Staff have in-depth knowledge and experience, while constant on-going training keeps them up-to-date with new care methods and innovations, as well as the requirements of regulators.
Professionals care not only for the resident but their family as well, so that families can be safe in the knowledge that their loved one is in safe hands.
An in-house catering team create delicious, nutritious home cooked meals using locally sourced ingredients where possible.
There is also an in-house professional laundry.
Care Provided by Cross Lane House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 18 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please get in touch for an individualised price based on your care requirements
The price(s) shown are provided by the care home. Contact Cross Lane House Care Home for full pricing details and T&Cs.
Contact Cross Lane House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- A Better Care
- Private Owned
Person in charge
- Carol Spiers (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Please visit and enjoy the hospitality, experience what an excellent care home feels like.
Parking
- Generous parking in the forecourt
Cross Lane House Care Home Reviews (47)
Cross Lane House Care Home has a Review Score of 9.6 (9.608) out of 10, based on 8 reviews in the last 2 years.
Over all time Cross Lane House Care Home has 47 reviews.
No rules, can get up or stay in bed if liked, have breakfast when ready. Can go to bed when like, I go at midnight! Large fan and a good TV set in each room but could watch on the large TV in...
No rules, can get up or stay in bed if liked, have breakfast when ready. Can go to bed when like, I go at midnight! Large fan and a good TV set in each room but could watch on the large TV in the lounge, alright if I wished. Very relaxed atmosphere. Visitors are allowed any time, no prearrangement necessary. Could ask for a sandwich or cup of tea whenever. Spoke to the owners, who visit, wish us to think of this as our home.
The rooms are adequate if a little dated in areas.
Food and drink apparently are not always up to a high standard as the meat is sometimes tough but there is always a wide variety of food available.
The rooms and main areas are always...
The rooms are adequate if a little dated in areas.
Food and drink apparently are not always up to a high standard as the meat is sometimes tough but there is always a wide variety of food available.
The rooms and main areas are always kept very clean and tidy.
My father is happy in his surroundings and clean accommodation and appreciates all the support given to him.
Thank you for your review. I am sorry that dad sometimes feels that the meat is tough. I am going to monitor this, and if necessary, we will change suppliers. Please let me know if you have any other feedback next time you see me in person, as it is always appreciated.
My father-in-law has only recently moved to Cross Lane House Care Home. We were attracted by its homely atmosphere and lower number of residents. We were struck by the friendliness of the staff and management, who provide the required services but with sensitivity and seemingly without an...
My father-in-law has only recently moved to Cross Lane House Care Home. We were attracted by its homely atmosphere and lower number of residents. We were struck by the friendliness of the staff and management, who provide the required services but with sensitivity and seemingly without an institutional rigidity. My relative's room (with an ensuite toilet) is a very good size (and has a Freeview TV) with a nice view of the spacious garden, with the house being set on the edge of a rural village.
We have recently had to find a home for my father who has dementia. We were very impressed with the family, homely feel of Cross Lane House Care Home. The staff have been very supportive as he settles in. His room is large and overlooks the good-sized garden.
We have recently had to find a home for my father who has dementia. We were very impressed with the family, homely feel of Cross Lane House Care Home. The staff have been very supportive as he settles in. His room is large and overlooks the good-sized garden.
I have been very pleased with the care she receives and the feedback I receive from the staff regarding my mother's well-being.
Staff are very friendly and very caring and she is very happy.
I have been very pleased with the care she receives and the feedback I receive from the staff regarding my mother's well-being.
Staff are very friendly and very caring and she is very happy.
I would absolutely...
I would absolutely recommend Cross Lane House Care Home for the care of your loved ones.
I really like the way that all the staff...
I really like the way that all the staff interact with my dad, they spend time with him, make him laugh and keep his spirits up. Dad feels as though he has a friend and it’s great that she can help him with his mobile phone!
This is a lovely, welcoming house, with very kind, helpful staff and caring management.
This is a lovely, welcoming house, with very kind, helpful staff and caring management.
On my fairly frequent visits to Cross Lane, I am always impressed with the level of attention from the staff. The home is both welcoming and clean. I would certainly recommend.
On my fairly frequent visits to Cross Lane, I am always impressed with the level of attention from the staff. The home is both welcoming and clean. I would certainly recommend.
Very comfortable.
Very comfortable.
Excellent.
Excellent.
Very happy here.
Very happy here.
Excellent care and attention.
Excellent care and attention.
Good.
Good.
The staff are very friendly and care for the residents. Mum has been very happy since moving in.
The staff are very friendly and care for the residents. Mum has been very happy since moving in.
Very friendly. Nothing is too much trouble here at Cross Lane House.
Very friendly. Nothing is too much trouble here at Cross Lane House.
Very pleased, so kind to me and cheerful.
Very pleased, so kind to me and cheerful.
Best home in the area.
Best home in the area.
Lovely home
Lovely home
The administration and staff are so kind and caring and we know that mum is well looked after and cared for.
The administration and staff are so kind and caring and we know that mum is well looked after and cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 25 September 2026A beautiful ground floor room with ensuite, large flat screen TV, electric profile bed, colour co-ordinated furnishings wonderful views of garden with it's numerous squirrels and the ducks in the Pond, all within a lovely Victorian Mansion
News (0) & Events (0)
There are no news items for Cross Lane House Care Home.
There are no upcoming events for Cross Lane House Care Home.
Awards / Recognitions (7)
- 28 Feb 2020Recipient: Cross Lane House Care Home
- 28 Feb 2019Recipient: Cross Lane House Care Home
- 01 Feb 2018Recipient: Cross Lane House Care Home
Accreditations
There are no accreditations posted yet for Cross Lane House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cross Lane House Care Home to verify any information. View our terms and conditions. Cross Lane House Care Home has an Enhanced Service -what an Enhanced Service includes.