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Cross Lane House Care Home

Cross Lane, Ticehurst, Wadhurst, East Sussex TN5 7HQ
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Cross Lane House Care Home, Wadhurst
Cross Lane House Care Home, Wadhurst
Cross Lane House Care Home, Wadhurst

Cross Lane House offers quality care for older people that promotes independence alongside professional standards of healthcare, hygiene, nutrition and security.

Residents are given individual care plans detailing their needs, likes and dislikes, with input from the resident and next of kin, and they are continually updated.

Each resident is allocated a key worker.

Staff treat every resident as a member of their own family.

A full programme of activities within a pleasant social...  

Care Provided by Cross Lane House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,100 - £1,650From £1,395
Residential Dementia CareFrom £1,395From £1,395

Please get in touch for an individualised price based on your care requirements

Contact Cross Lane House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carol Spiers (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Please visit and enjoy the hospitality, experience what an excellent care home feels like.

Parking

  • Generous parking in the forecourt

Cross Lane House Care Home Reviews (45)

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9.5

Cross Lane House Care Home has a Review Score of 9.5 (9.494) out of 10, based on 6 reviews in the last 2 years. Over all time Cross Lane House Care Home has 45 reviews.

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Showing 45 reviews matching selected criteria
Review from Henry B (Husband of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

I am pleased with the conditions.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for taking the time to do the review, it is a pleasure to look after your wife

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Review from S C (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card
Overall Experience

Warm, friendly, caring & inviting home to us all.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for taking the time to give us a review, we all appreciate it.

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Review from Pat C (Ex Family Member) published on 26 August 2025 Submitted via Postal Card
Overall Experience

Lovely home.

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Review from Nicky P (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

My mum experienced an acquired brain injury earlier this year and her care needs have become greater. The staff at Cross Lane House Care Home have provided a home from home - they are caring, accommodating and welcoming. She has developed some good rapport with the staff and has particularly enjoyed the events held at the home (i.e the Christmas party).

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for taking the time to give us such a lovely review. Glad mum is enjoying the events.

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Review from Hilary B (Sister-in-law of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

Very caring and welcoming to my sister in law and any of the family on visiting.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for taking the time to give us such a lovely review.

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Review from Betty F (Resident / Service User) published on 29 January 2025 Submitted via Postal Card
Overall Experience

Very happy.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for taking the time to review Cross Lane House.

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Review from D Y (Niece of Resident) published on 4 June 2024 Submitted via Postal Card
Overall Experience
Whilst my Aunt was at this time not in the best health she was treated with dignity, care, and support. I was kept fully informed regarding her medical condition. Mental health and doctor visits. Family was always welcomed by the staff who were also able to answer questions.

I couldn't ask for a more caring, thoughtful end of like care for my Aunt.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for taking the time to complete a review, and for your kind words.

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Review from J T (Stepdaughter of Resident) published on 19 April 2024 Submitted via Postal Card
Overall Experience
Dad took a long time to settle but now he has, he is very happy and feels safe. The staff and managers are friendly, helpful, understanding and always able to help with my or Dad's queries/questions.

It is reassuring and great that all the anxieties are no more and Dad is always safe and well looked after.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for the review. It is a pleasure to look after your dad, he is quite a character, very chatty and amusing.

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Review from P S (Brother of Resident) published on 19 April 2024 Submitted via Postal Card
Overall Experience

A friendly home, my brother settled quickly and well. Staff very friendly and helpful.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for completing the review. It is a pleasure to look after your brother, and have him as part of our Cross Lane House family.

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Review from G F (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card
Overall Experience

Very homely, kind and caring.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you very much for the excellent review, and thank you for letting your mum join our little family.

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Review from Mary T (Wife of Resident) published on 14 November 2023 Submitted via Postal Card
Overall Experience
Small care home, happy staff and very welcoming.

Residents seem settled, comfortable and happy.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for taking the time to complete a review; it is very kind of you.

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Review from John B (Resident / Service User) published on 16 May 2023 Submitted via Postal Card
Overall Experience

All ok.

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Review from Jayne B (Daughter of Resident) published on 9 May 2023 Submitted via Postal Card
Overall Experience

It's very good, my mum is very happy here.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for choosing to complete a review. I can’t believe that it is two years since your mum joined the Cross Lane family.

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Review from S D (Daughter-in-law of Resident) published on 8 May 2023 Submitted via Postal Card
Overall Experience

Such a wonderful care home with caring staff that cannot do enough for everyone.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for taking for taking the time to complete a review form, it is very kind of you.

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Review from T H (Daughter of Resident) published on 8 May 2023 Submitted via Postal Card
Overall Experience

My mum has thoroughly enjoyed the care home fun days and enjoys company. The staff have been very caring and helpful to my mum, besides understanding.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for the kind review. I am so glad that Mum is enjoying being at Cross Lane House, it is a pleasure to have her.

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Review from Eric B (Son of Resident) published on 8 May 2023 Submitted via Postal Card
Overall Experience

Excellent staff, good food and a beautiful home. Mum is very happy here.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you. It is a pleasure to look after Mum. As one of our oldest residents her energy and zest for life is wonderful.

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Review from Sheila C (Resident / Service User) published on 17 March 2023 Submitted via Postal Card
Overall Experience

Very happy here, staff are kind and friendly.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for completing the review, it is our pleasure to have you in our Cross Lane family.

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Review from Eve H (Granddaughter of Resident) published on 16 March 2023 Submitted via Postal Card
Overall Experience

Cross Lane House Care Home was always a first choice for Nannie for me. The home itself is small, cosy and inviting, not a large home where no one knows everyone. Staff are lovely, friendly and kind, always taking time to chat to make you feel welcome. The care my grandmother gets is excellent.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for bringing Nan to Cross Lane House, she is a joy to be around, always so independent, positive and happy. Also, a big thanks for the lovely endorsement.

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Review from Judith O (Respite Resident) published on 1 November 2022 Submitted via Postal Card
Overall Experience
All staff, including managers, are very helpful and kind, never a complaint of any sort nor of each other.

No rules, can get up or stay in bed if liked, have breakfast when ready. Can go to bed when like, I go at midnight! Large fan and a good TV set in each room but could watch on the large TV in the lounge, alright if I wished. Very relaxed atmosphere. Visitors are allowed any time, no prearrangement necessary. Could ask for a sandwich or cup of tea whenever. Spoke to the owners, who visit, wish us to think of this as our home.

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Review from H E (Daughter of Resident) published on 30 June 2022 Submitted via Website
Overall Experience
Staff are always very kind, knowledgable and always helpful.
The rooms are adequate if a little dated in areas.
Food and drink apparently are not always up to a high standard as the meat is sometimes tough but there is always a wide variety of food available.
The rooms and main areas are always kept very clean and tidy.

My father is happy in his surroundings and clean accommodation and appreciates all the support given to him.

Reply from Carol Spires, Manager at Cross Lane House Care Home

Thank you for your review. I am sorry that dad sometimes feels that the meat is tough. I am going to monitor this, and if necessary, we will change suppliers. Please let me know if you have any other feedback next time you see me in person, as it is always appreciated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 09 July 2026

A beautiful ground floor room with ensuite, large flat screen TV, electric profile bed, colour co-ordinated furnishings wonderful views of garden with it's numerous squirrels and the ducks in the Pond, all within a lovely Victorian Mansion

News (0) & Events (0)

News

There are no news items for Cross Lane House Care Home.

Upcoming Events

There are no upcoming events for Cross Lane House Care Home.

Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Cross Lane House Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Cross Lane House Care Home

What types of Care is Cross Lane House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cross Lane House Care Home have?

There are 14 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Cross Lane House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Cross Lane House Care Home to the centre of Wadhurst?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cross Lane House Care Home to verify any information. View our terms and conditions. Cross Lane House Care Home has an Enhanced Service -more info.